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241. Introducing the AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture: Slide Presentation (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/smithslides.pdf
     July 15, 2015 - Center Survey on Patient Safety Culture Webcast July 15, 2015 3:30 – 4:30 ET 2 2 Need Help …  Use Q&A feature to ask for help 3 3 Today’s Speakers Jim Battles, PhD, Senior Service Fellow … the slides Introducing the AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture Need Help

242. Postdisphone (doc file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/postdisphone.docx
     January 31, 2013 - If no, suggest using this tool to help remember to take the medicines as directed. … If no, suggest using this tool to help remember to take the medicines as ordered. … CALLER: I understand that [name of caregiver] was going to help you out at home. … Has [name of caregiver] been able to provide the help you need? … If no, Is there anyone else that could help you out?

243. Postdischarge Followup Phone Call Script (Patient Version) (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/postdisphone.pdf
     February 14, 2013 - If no, suggest using this tool to help remember to take the medicines as directed. … If no, suggest using this tool to help remember to take the medicines as ordered. … CALLER: I understand that [name of caregiver] was going to help you out at home. … Has [name of caregiver] been able to provide the help you need? … If no, Is there anyone else that could help you out?

244. TAKEHeart | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/takeheart/index.html
     About TAKEheart TAKEheart is an AHRQ initiative to help … TAKEheart is an AHRQ initiative to help hospitals increase patient participation in cardiac rehabilitation … Assessing TAKEheart Through our assessment of TAKEheart, we learned many lessons that will help

245. Strategy 2: Communicating to Improve Quality (Tool 3) (doc file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module5/healthcare-team.docx
     March 01, 2017 - Registered nurses can help with any questions you have. … Certified nursing assistants help licensed nurses but do not have a license for patient care. … Nursing assistants, also called nurse aides, help patients with their basic needs, such as eating, drinking … Therapy Speech therapists diagnose, treat, and help to prevent communication and swallowing disorders … These and other members of your health care team help with your care in different ways.

246. Training Program Summary: HealthTeamWorks’ Coach University | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/ncepcr/tools/case-studies/health-team-works.html
     August 01, 2014 - range of people—everyone from the CEO of a hospital system to a front-desk staffer in a practice—to help … Trainees must learn how to help both leadership and staff understand what practice transformation is, … For example, role playing is used to help trainees apply new knowledge and develop relationship-building … In this way, HealthTeamWorks coaches help trainees build their professional support networks. … In addition, learning how to help practices adapt to multiple, simultaneous, complex changes, which can

247. Strategies for Improving Patient Experience with Ambulatory Care: Standards for Customer Service (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/cahps-strategy-6-q.pdf
     November 01, 2017 -  Help your team commit to aiming high and setting ambitious goals. … I can help you in five minutes.” “We’re short-staffed.” … “We may be busy, but we’re never too busy to help you!” “I don’t know.” … “I think I can help you find the answer.” … What can I do to help?”

248. Strategies for Improving Patient Experience with Ambulatory Care: Standards for Customer Service (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-q.pdf
     November 01, 2017 -  Help your team commit to aiming high and setting ambitious goals. … I can help you in five minutes.” “We’re short-staffed.” … “We may be busy, but we’re never too busy to help you!” “I don’t know.” … “I think I can help you find the answer.” … What can I do to help?”

249. HIT Resource List (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/healthitresourcelist.pdf
     January 01, 2019 - how_to_identify_and_address_unsafe_conditions _associated_with_health_it_2013.pdf The guide aims to help … The recommendations include using a confirmation process to help match the patient and the documentation … Once implemented, health IT can provide information to help you reorganize and improve your workflow. … These guidelines will help assess practice workflow through “AS IS” (how workflows currently exist) and … with the board and leadership team, and help leaders set priorities.

250. Spotlight on Vermont | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/policymakers/chipra/statesummaries/vt-spotlight.html
     July 01, 2015 - assistance with patient-centered medical home (PCMH) recognition, (2) access to community health teams that help … “The pediatric practice facilitator was a catalyst to help get us get going on pediatric quality improvement

251. Patient Exit Survey (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/11a-pfe-patient-survey.pdf
     August 01, 2021 - Feedback from exit surveys should be shared with the care team and used to help celebrate successes … Effectiveness The validated, short version of the Doctor-Patient Communication Questionnaire1 is ideal to help … It will help us improve your care. … It will help us improve your care. Thank you for completing this survey. … Your responses will help us improve the quality of communication in our practice. Thank you.

252. Care Coordination Quality Measure for Primary Care (CCQM-PC) - Mail Materials (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/ccqmpc/ccqm-pc-mail.pdf
     July 01, 2016 - {LAST NAME}: We would like your help. … If you have any questions, please contact our study team at {HELP DESK TELEPHONE NUMBER}. … If you did not receive the survey, or if it was misplaced, please call {HELP DESK TELEPHONE NUMBER} … Your answers can help this doctor’s office better meet the needs of its patients. … Thank you in advance for your help!

253. Ambulatory Care | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/patient-safety/settings/ambulatory/tools.html
     February 01, 2018 - The Health Literacy Universal Precautions Toolkit, 2nd Edition  can help primary care practices reduce … Includes checklists and materials to help communicate with patients. … Engagement in the Surgical Environment  features slide sets, facilitator notes, guides, tools, and videos help … Patients in Safe Transitions Across Ambulatory Settings provides strategies, tools, and education to help

254. Patient and Family Engagement for Perinatal Safety | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/pf-engagement-slides.html
     July 01, 2023 - Help the patient and family articulate their concerns when needed. … Slide 15: Engaging With the Help of a Doula Doulas can help increase patient and family engagement … Slide 16: Engaging With the Help of a Doula Doulas can help the L&D team increase patient and family … They help our hospital improve quality and safety of care by— Giving input and feedback. … The doctor who makes the mistake needs help, too. BMJ 2000 Mar 18;320(7237):726-727.

255. Assemble-Team-Facilitator-Guide (doc file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/assemble/assemble-team-facilitator-guide.docx
     May 01, 2017 - This module will help you understand five concepts: the importance of teamwork and team composition, … Having a strong unit team in place will help your unit reduce clinical errors, improve patient outcomes … Slide 28 SAY: Engaging team members and other frontline providers will help sustain the effects … Senior executives can also help secure supplies, funds, and staff resources. … Involve frontline providers to help reduce risks, Help prioritize risks and develop an improvement plan

256. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-intro-slides.pdf
     March 15, 2016 - implemented • Barriers addressed • Results achieved • Key lessons learned 4 www.cahps.ahrq.gov Need Help … • Use Q&A feature to ask for help. 5 www.cahps.ahrq.gov To Ask a Question 6 www.cahps.ahrq.gov … Advice • Rapid Referral Programs • Training to Advance Physicians’ Communication Skills • Tools to Help … Series CAHPS Family of Surveys Facility Surveys Ambulatory Care Surveys Our Focus Today Need Help

257. 5 Tk1 T4-Antibiogram Formats And Instructions Final (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK1_T4-Antibiogram_Formats_and_Instructions_final.pdf
     October 01, 2016 - Nursing Home Antimicrobial Stewardship Guide Help Clinicians Choose the Right Antibiotic Toolkit … Nursing Home Antimicrobial Stewardship Guide Help Clinicians Choose the Right Antibiotic Toolkit 1/Tool … Nursing Home Antimicrobial Stewardship Guide Help Clinicians Choose the Right Antibiotic Toolkit 1/Tool … Nursing Home Antimicrobial Stewardship Guide Help Clinicians Choose the Right Antibiotic Toolkit 1/Tool … No. 17-0006-6-EF October 2016 Nursing Home Antimicrobial Stewardship Guide Help Clinicians Choose

258. Toolkit 1. Suspected UTI SBAR Toolkit | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/nhguide/toolkits/determine-whether-to-treat/toolkit1-suspected-uti-sbar.html
     October 01, 2016 - Program Determine Whether It Is Necessary To Treat a Potential Infection With Antibiotics Help … Urinary Tract Infection (UTI) Situation, Background, Assessment, and Request (SBAR) toolkit aims to help … This form consists of questions that help nurses collect the most relevant information about a resident … For help with the accessibility of any of the documents linked from this page, please contact Debbie

259. Primary Care Practice Facilitation Curriculum Module 6: An Overview of the Facilitation Process (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-6-pf-process.pdf
     September 01, 2015 - Facilitators help demystify improvement methods, evaluation, and research and support data-driven and … You will help convene and facilitate a kickoff meeting for the improvement effort and will work with … Creating a map of the practice and key locations within it can also help. … You will help the team review and use these data to finalize their goals and performance indicators … You will help convene meetings and ensure that they are well facilitated, help the practice create systems

260. Executive Summary | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/ncepcr/research-transform-primary-care/transform/synthesis-report/execsumm.html
     October 01, 2015 - Attaining recognition as a PCMH can be a useful marker of progress and can help motivate transformation … they did not have the resources and infrastructure that are available to larger practices and that help … investment of both time and money from practices; therefore, most practices need supplemental funding to help … improvements in continuity of care, teamwork, and other changes implemented as part of PCMH transformation can help … Additionally, funding agencies, policymakers, and payers can use the information from this report to help