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201. Introducing the CAHPS Emergency Department Survey (ED CAHPS) - Intro (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-intro.pdf
     October 06, 2020 - CAHPS) A Webcast Presented by the AHRQ CAHPS User Network October 6, 2020 1:00 – 2:30 pm ET Need Help … ► Use Q&A feature to ask for help 2 Using the Webcast Console to Submit Questions • Question and … answers to your questions 5 Introducing the CAHPS Emergency Department Survey (ED CAHPS) Need Help

202. Strategy 1: Working with Patients & Families as Advisors (Tool 9) (doc file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.docx
     March 06, 2013 - Information about how patient and family advisors help us improve hospital quality and safety Section … Discuss these with your staff liaison and ask for more help if needed. … For example: “Help me understand why this change is not possible. What have you tried?” … This can help make care better for all patients. … Results from the CAHPS® Hospital Survey help us learn where we could be doing a better job.

203. Module 3: Preparing for Implementation: Gap Analysis | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/notes.html
     August 01, 2022 - We will discuss each of these steps in greater detail and provide additional tools to help prepare your … Leaders can use personal stories to help staff understand the background and reason for change. … Small wins help the team and staff see that progress and change are possible. … process and will help sustain the effort in the future. … Additional ideas that help build the new foundation for change include integrating the change ideals

204. Strategy 2: Communicating for Improve Quality (Tool 5) (doc file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
     February 10, 2011 - She’s a specialist that is going to help manage your sugar. … “Who is going to help you once you get home? … “The white board can help us talk with each other. … Help patients and family members articulate their concerns when needed. … I may be able to help.”

205. Using Data To Drive Change and Improve Patient Safety Facilitator Notes (doc file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/data-change-notes.docx
     April 01, 2022 - Data not only enable us to identify problems or gaps in care, but also help us prioritize quality improvement … The data you collect will help you determine if you are on track to meet your goal or if you need to … In particular, this demonstration can help engage hospital leadership. … Responses can help you hone in on specific evidence-based education, tools, and resources provided as … part of this program to help address those gaps.

206. SOPS Nursing Home Survey: What You Need To Know - Intro (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-nh_webcast-intro.pdf
     May 03, 2022 - Intro SOPS® Nursing Home Survey: What You Need To Know Webcast May 3, 2022 1:00-2:00 PM ET Need Help … ► Use Q&A feature to ask for help 2 How to Ask a Question • Question and Answer ► Select Q&A ► Type … Nursing Home Survey and Database • Q&A 5 SOPS®Nursing Home Survey: What You Need To Know Need Help

207. Implementation Guide Appendix J Coaching Tool Instructions and Observation Tool With Coaching Section (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-j.pdf
     April 13, 2017 - The checklist use questions can be used to help guide the discussion. … You can use the three-part question guide on the next page to help you. 4. … Part III: Your Question – Ask the team a question to help team members reflect on what happened  …  The question can help you work with the team to make improvements or continue doing the things it … think… I believe… It is really important to… I am pleased because… I am concerned… Can you help

208. New AHRQ SOPS™ Health Information Technology Patient Safety Supplemental Items for Hospitals Introduction (Sorra) (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast1-sorra-intro.pdf
     July 25, 2018 - Technology Patient Safety Supplemental Items for Hospitals Webcast July 25, 2018 2:00-2:50 PM ET Need Help … – Use Q&A feature to ask for help 2 Using the Webcast Console to Submit Questions • Question and … New AHRQ SOPS™ Health Information Technology Patient Safety Supplemental Items for Hospitals Need Help

209. Assemble the Team and Engage Leadership for Perinatal Safety: Facilitator Guide | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/assemble-fac-guide.html
     July 01, 2023 - Be willing to help spread the initiative. … Help carry out initiatives. … Senior executives can also help secure supplies, funds, and staff resources. … Involve frontline providers to help reduce risks. … Help prioritize risks and develop an improvement plan.

210. FECC Surveys (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-mailed-survey.pdf
     March 09, 2018 - ’s office who may help you manage care, treatment and services for your child. 2. … Did anyone in the main provider’s office help you to manage your child’s care or treatment from these … e) The names of all the specialist doctors who help care for your child? … Did someone help you complete this survey? … How did that person help you?

211. EvidenceNOW | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/evidencenow/index.html
     improve quality of care Tools for Change Tools to help … support to primary care practices uses practice facilitation, expert consultation, and other services to help … Facilitation is the use of practice facilitators, who are external consultants to primary care practices to help

212. Co-producing a Diagnosis
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/09-diagnostic-safety-practice-orientation.pptx
     November 24, 2020 - or other structured communication tools that help patients remember and convey their symptoms, concerns … The goal is to use the Be The Expert On You note sheet to help prepare patients and their families to … The Be The Expert On You note sheet is an agenda setting tool that will help patients prepare for their … This approach will help the note sheet stand out from the other papers and allow the patient to keep … If there is nothing on the page, ask the patients if they might want some help and take a minute to help

213. Creative Strategies to Improve Patient Care Experience - Part 1 Intro (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-intro.pdf
     April 18, 2019 - Department of Health Policy and Management, Columbia University Mailman School of Public Health3 Need Help … ► Use Q&A feature to ask for help 4 Using the Webcast Console to Submit Questions • Question … Creative Strategies to Improve Patient Care Experience Our Focus Today Today’s Speakers Need Help

214. Provider Contact Information (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/dotphrase.pdf
     January 29, 2021 - • If your child’s doctor is unable to help you, call MUSC at 843-876-0444. … The nurse will help forward your call to the appropriate Pediatric Specialty doctor or Pediatric doctor … If your child's doctor is unable to help you, call MUSC at 843-876-0444. … The nurse will help forward your request to the appropriate Pediatric doctor or Pediatric Specialty

215. Building an Engaged CUSP Team Facilitator Guide (doc file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/cusp-team-notes.docx
     April 01, 2022 - Providers who are effective in working as a team can help provide a more efficient, productive, safe, … The list of potential team members on this slide may help stimulate ideas about who from your ICU and … Can they help make the changes needed to reach your goals? … This will help drive ownership and accountability by the ICU team. … This person should help the team prioritize improvement efforts, help remove barriers, and provide resources

216. Improving service systems for youth with serious emotional disorders and their families | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/finalsummary/finalsummary4.html
     September 01, 2015 - One State used peer support training programs to help youth and caregivers develop skills needed to support … Several factors facilitate the process and help lay the foundation for strong programs. … Advice and assistance from experienced consultants can help States understand the array of options for … Engaging youth, caregivers, and family advocacy groups in the curriculum development can help States

217. Spotlight on New Mexico | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/policymakers/chipra/statesummaries/nm-spotlight.html
     July 01, 2015 - to monitor quality and implement QI projects New Mexico hired quality improvement (QI) coaches to help … appointments for youth that are overweight; another developed electronic health record (EHR) templates to help … home model New Mexico sought to enhance the medical home features of participating SBHCs. 3 With help … These included referring youth to the State's 24/7 nurse help line to improve access after SBHC hours … Evaluation Highlight No. 8: CHIPRA quality demonstration States help school-based health centers strengthen

218. Office Systems Inventory to Improve Asthma Care and Treatment in Primary Care Practices (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sfstrategies.pdf
     August 01, 2015 - We talk with them about their asthma, and use the action plan to help guide the conversation. … corticosteroids (ICS) or leukotriene modifiers for effective long-term control therapy. 2 We help … together during the visit, and discussing any medication changes and/or need for a refill. 2 We help … This may include: pets, woodstoves, dust mites, or other triggers. 8 We help patients/families … with their decisions regarding allergy testing to help identify and minimize triggers. 8 We

219. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=3&search_api_fulltext=&sort=asc
     Clinician & Group Coordination of care C-CR6 Patient needed help … Clinician & Group Coordination of care C-CR7 Patient got help … Clinician & Group Coordination of care C-CR8 Respondent needed help … Clinician & Group Coordination of care C-CR9 Respondent got help

220. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=20&search_api_fulltext=&sort=desc
     Group Health information technology C-CR9 Respondent got help … Clinician & Group Coordination of care C-CR8 Respondent needed help … Clinician & Group Coordination of care C-CR7 Patient got help … Clinician & Group Coordination of care C-CR6 Patient needed help