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1641. Patient and Family Engagement in the Surgical Environment Module: Facilitator Notes | Agency for Healthcare Research and Quality
      pcmh.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement-fac-notes.html
      May 01, 2017 - Clinicians work with the patient and family to help them choose what is right for them. … This can help prevent safety events and/or medical errors. … staff understand the importance of a safe environment of care but also will help foster patient and … Help the patient and family understand the health condition, procedure, and next steps in their care … Using the IDEAL discharge planning method will help prevent postdischarge complications and avoidable

1642. TeamSTEPPS Teamwork Attitudes Questionnaire (T-TAQ) (pdf file)
      pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/teamattitude.pdf
      March 21, 2014 - Team leaders should ensure that team members help each other out when necessary. … Offering to help a fellow team member with his/her individual work tasks is an effective tool for improving

1643. Is Your Organization Ready for TeamSTEPPS™? (pdf file)
      pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-3-readiness-form.pdf
      August 01, 2005 - Answering these questions can help your institution understand its level of readiness to initiate the … These activities help maintain the momentum needed to sustain a culture of safety and teamwork. 4 … Focusing on a problem the unit wants to address can help keep it motivated. … Champions help support the effort, encourage others, and maintain energy. … Coaching them can help them be better sponsors.

1644. Is Your Organization Ready for TeamSTEPPS™? (pdf file)
      pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/readiness/tsreadiness.pdf
      August 01, 2005 - Answering these questions can help your institution understand its level of readiness to initiate the … These activities help maintain the momentum needed to sustain a culture of safety and teamwork. 4 … Focusing on a problem the unit wants to address can help keep it motivated. … Champions help support the effort, encourage others, and maintain energy. … Coaching them can help them be better sponsors.

1645. CAHPS QI The Case for Improving Patient Experience (pdf file)
      pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/The_Case_for_Improving_Patient_Experience_-2011_10_01_Transcript.pdf
      January 01, 2011 - Larry is here to help us think about this from the perspective of an ambulatory practice. … And ultimately from a business standpoint, the willingness to recommend is really what’s going to help … to look at the big picture along with clinical information and other quality pieces, it really does help … www.cahps.ahrq.gov | 4 of 4 And so making sure that the data is a piece of the equation can help … But at the same time there are things that you can do to help make the interaction with the patient

1646. Slide 1 (pdf file)
      pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2016-materials/teamstepps-monthly-webinar-december2016.pdf
      January 01, 2016 - call-for-proposals.html TEAMSTEPPS 05.2Mod 1 05.2 Page 4 TeamSTEPPS® Slide 4 Reducing Workplace Violence Help … behavior over which a staff member has little or no control Understanding precipitating factors can help …  The person assigned to watch him is understandably afraid of him and is embarrassed to ask for help … TeamSTEPPS® Slide 37 Reducing Workplace Violence Summary  Better Communication and Teamwork can help … mailto:AHRQTeamSTEPPS@aha.org Slide Number 1 Rules of Engagement Upcoming TeamSTEPPS Events Help

1647. TeamSTEPPS 2.0 Module 8: Change Management
      pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule8.pptx
      March 28, 2006 - Steps one through four help unfreeze the status quo. … These folks help clarify the problems and concerns. … By addressing their concerns, you can actually help improve the change effort. … Whenever you can, leverage lessons learned to help plan the next goal for the change. … Help draw on the neutral or reluctant supporters.

1648. Evaluation Metrics (pdf file)
      pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepptoutsurvey.pdf
      September 01, 2012 - During this hospital stay, how often did you use an interpreter provided by the hospital to help you … During this hospital stay, did you use a child younger than 18 to help you talk with hospital staff?

1649. TeamSTEPPS Module 6: Mutual Support (Instructor Guide) (pdf file)
      pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module6/igmutualsupp.pdf
      February 19, 2014 - To a certain degree, some of us have been conditioned to avoid asking for help because we fear that … In addition, when it is recognized that a team member needs assistance, offering to help should be a … Type of situation: Some team members react differently to offers and requests for help during emergent … • What TeamSTEPPS tools could you use to help? … Resources are available to help address disruptive behavior.

1650. Children’s Hospital Uses AHRQ’s Pediatric QI Toolkit To Bring Physicians Together To Reduce CLABSIs (pdf file)
      pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/standalone_pdi_casestudy.pdf
      December 01, 2015 - problem, the improvement process also revealed the need for an algorithm that physicians could use to help

1651. 1. Are we ready for this change? | Agency for Healthcare Research and Quality
      pcmh.ahrq.gov/patient-safety/settings/hospital/resource/pressureulcer/tool/pu1.html
      October 01, 2014 - Each of the questions below will help you and your organization explore readiness and identify action … This process will help make the case for why a pressure ulcer prevention initiative is needed now. … they are general and not specific to your hospital, you may want to find cases or examples that will help … Ideally, they will share the urgency to improve and help drive that urgency through the organization. … Identifying and recruiting project allies who can help spread the word.

1652. Patient Experience Measures from the CAHPS® Surgical Care Survey (pdf file)
      pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/measures-surgical-409.pdf
      November 28, 2017 - measures that represent the experiences of respondents in the following areas: • Information to help … of 4 items) • Surgeon’s attentiveness on day of surgery (composite of 2 items) • Information to help … Information To Help You Prepare For Surgery The survey asked patients whether their surgeon or a health … ® Surgical Care Survey Document No. 409 Page 5 CAHPS® Surgical Care Survey Information To Help