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301. Strategy 1: Working with Patients & Families as Advisors (Implementation Handbook) (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/Best_Practices_Hosp_Leaders_508.pdf
     March 13, 2013 - Strategy 1: Working with Patients & Families as Advisors (Implementation Handbook) Information to Help … Guide to Patient and Family Engagement in Hospital Quality and Safety is an evidence-based resource to help … family engagement Leaders who explicitly communicate the vision for patient and family engagement help … Information to Help Hospitals Get Started Guide to Patient and Family Engagement :: 3 Incorporate … patient and family engagement into the hospital’s strategic plan A hospital’s strategic plan can help

302. CAHPS Nursing Home Survey; Discharged Resident/Short Stay Instrument (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-discharged-resident-eng-653a.doc
     April 18, 2011 - Think about all the different kinds of medicine that help with aches or pain. … When you were in the nursing home, did you ever take any medicine to help with aches or pain? … When you were in the nursing home, did the staff help you dress, take a shower, or bathe? … Did someone help you complete this survey? … How did that person help you?

303. Sample-Cover-Letter (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/sample-cover-letter.docx
     March 01, 2024 - ADDRESS (IF ANY) CITY, STATE ZIP Dear [FIRST AND LAST NAME], We at [NAME OF PRACTICE] need your help … If you are willing to help us, please answer these questions about the care you have received from our

304. AHRQ Safety Program for Perinatal Care: Sample Scenario for Postoperative Cesarean Section Complication In Site Simulation (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/situ/simulation_postop-csection.docx
     May 01, 2017 - Prior planning and coordination with the pharmacy for these simulated items will help make the simulation … Additional help might be attending physician, anesthesiology, nursing, or rapid response team. … The facilitator may provide answers to team as needed to help maintain the flow of the simulation. … Additional help might be attending physician, anesthesiology, nursing, or rapid response team. · Leader … Nurse calls for additional help, provider, or rapid response team.

305. 2024 HCBS CAHPS Survey Database Executive Summary Infographic (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-hcbs-infographic.pdf
     January 01, 2024 - indicated t hat staff did not hit or hurt them Lowest-Scoring Measure Staff were not available to help … dressing, showering or bathing 36 percent of respondents indicated that staff were available to help

306. CAHPS Nursing Home Survey: Family Member Instrument (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.doc
     September 01, 2011 - Thank you for your help. 4. … Was it because the nurses or aides either didn’t help or made him or her wait too long? … Was it because the nurses or aides either didn’t help or made him or her wait too long? … Did someone help you complete this survey? … How did that person help you?

307. Lesson 4: Summary: Putting It All Together
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module7.pptx
     March 07, 2019 - These will help shape your implementation plan in addition to providing content, discussion questions … In addition, you'll be introduced to the Practice Facilitator model and how it can help you begin to … four communication tools we discussed in the earlier lesson—SBAR, callout, check back, and handoffs—help … They are my favorite tools and can help push the cycle of continuous quality improvement. … Checklists that accompany these tools help you to standardize each of these events so that individuals

308. Microbiologic-Specimens-Facilitator-Guide (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/microbiologic-specimens-facilitator-guide.docx
     June 01, 2021 - The overall goal of this presentation is to help you collect high-quality samples, which will lead to … One option would be to offer to help Clara catch the urine while she urinates. … An option in this case would be to help the resident take a shower or a sponge rinse with soap and water … Placing a new catheter can help hasten the resolution of symptoms. · This is also true. … If one of these tests is positive, it can also help to choose the right antibiotic early on, which is

309. Value and Efficiency Supplemental Items for Hospitals and Medical Offices - INTRO (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/sopsvaluewebcast-intro.pdf
     January 09, 2018 - FAAN CEO, Highland Hospital, Highland Behavioral Health Services, and Highland Health Center Need Help … – Use Q&A feature to ask for help 4 Using the Webcast Console and Submitting Questions 5 Accessing … Efficiency Supplemental Items for Hospitals and Medical Offices Our Focus Today Today’s Speakers Need Help

310. Introducing the AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture: Slide Presentation (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/smithslides.pdf
     July 15, 2015 - Center Survey on Patient Safety Culture Webcast July 15, 2015 3:30 – 4:30 ET 2 2 Need Help …  Use Q&A feature to ask for help 3 3 Today’s Speakers Jim Battles, PhD, Senior Service Fellow … the slides Introducing the AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture Need Help

311. Module 4: Script and Slides (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/observation/observation-facnotes.docx
     May 01, 2017 - for Sustainability: Module 4: Observation and Integration SAY: “The aim of supervision should be to help … In order to help people do a better job, a supervisor should know by direct observation how hard or easy … We also want to make some prefatory comments to help give you some practical tips about surgical safety … It’s important that you take the perspective of a coach trying to help your team do a better job, rather … As for huddles and visual management boards, you’ll want to design a carefully detailed test to help

312. Postdischarge Followup Phone Call Script (Patient Version) (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/postdisphone.pdf
     February 14, 2013 - If no, suggest using this tool to help remember to take the medicines as directed. … If no, suggest using this tool to help remember to take the medicines as ordered. … CALLER: I understand that [name of caregiver] was going to help you out at home. … Has [name of caregiver] been able to provide the help you need? … If no, Is there anyone else that could help you out?

313. Postdisphone (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/postdisphone.docx
     January 31, 2013 - If no, suggest using this tool to help remember to take the medicines as directed. … If no, suggest using this tool to help remember to take the medicines as ordered. … CALLER: I understand that [name of caregiver] was going to help you out at home. … Has [name of caregiver] been able to provide the help you need? … If no, Is there anyone else that could help you out?

314. Strategy 2: Communicating to Improve Quality (Tool 3) (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module5/healthcare-team.docx
     March 01, 2017 - Registered nurses can help with any questions you have. … Certified nursing assistants help licensed nurses but do not have a license for patient care. … Nursing assistants, also called nurse aides, help patients with their basic needs, such as eating, drinking … Therapy Speech therapists diagnose, treat, and help to prevent communication and swallowing disorders … These and other members of your health care team help with your care in different ways.

315. Microsoft PowerPoint - 1. Lise Rybowski_Intro.ppt [Compatibility Mode] (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20110511/1-lise-rybowski-intro.pdf
     May 11, 2011 - Info and Documents Accessing Info and Documents www.TalkingQuality.ahrq.gov 9 4/29/2011 4 Need Help … Need Help? ►No sound from computer speakers? … Select “help” button. Use Q&A feature to ask for help. If on the phone, dial “*0.”

316. Strategies for Improving Patient Experience with Ambulatory Care: Standards for Customer Service (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-q.pdf
     November 01, 2017 -  Help your team commit to aiming high and setting ambitious goals. … I can help you in five minutes.” “We’re short-staffed.” … “We may be busy, but we’re never too busy to help you!” “I don’t know.” … “I think I can help you find the answer.” … What can I do to help?”

317. Strategies for Improving Patient Experience with Ambulatory Care: Standards for Customer Service (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/cahps-strategy-6-q.pdf
     November 01, 2017 -  Help your team commit to aiming high and setting ambitious goals. … I can help you in five minutes.” “We’re short-staffed.” … “We may be busy, but we’re never too busy to help you!” “I don’t know.” … “I think I can help you find the answer.” … What can I do to help?”

318. HIT Resource List (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/healthitresourcelist.pdf
     January 01, 2019 - how_to_identify_and_address_unsafe_conditions _associated_with_health_it_2013.pdf The guide aims to help … The recommendations include using a confirmation process to help match the patient and the documentation … Once implemented, health IT can provide information to help you reorganize and improve your workflow. … These guidelines will help assess practice workflow through “AS IS” (how workflows currently exist) and … with the board and leadership team, and help leaders set priorities.

319. AHRQ Safety Program for Perinatal Care: Sample Scenario for Postpartum Hemorrhage In Situ Simulation (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/situ/simulation_postpart-hemorrhage.docx
     May 01, 2017 - The facilitator may provide answers to team as needed to help maintain the flow of the simulation. … The facilitator may provide answers to team as needed to help maintain the flow of the simulation. … Nurse calls for additional help, provider, or rapid response. … Team mobilizes additional help. … Team mobilizes additional help.

320. Primary Care Practice Facilitation Curriculum Module 30: Building Teams in Primary Care (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-30-teams.pdf
     September 01, 2015 - ............................................................................. 3 Ways That PFs Can Help … One of your roles as a practice facilitator (PF) is to help these teams improve how they function and … As a PF, you can help your practices improve the effectiveness of their teams in a number of ways. … • Help teams modify workflows to support better teamwork. What Makes for an Effective Team? … As a PF, you can use these characteristics to help you evaluate the care teams you work with.