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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/1-bestpractices-web-sopssurveys-intro.pdf
June 27, 2019 - Slides
Best Practices for Web-based
SOPS Surveys
Webcast
Wednesday, June 12
2:00-3:00 pm ET
Need Help … ► Use Q&A feature to ask for help
2
Submitting Questions
• Question and Answer
► Select Q&A
► Type … Provide examples and useful tips
• Q&A
5
Best Practices for Web-based SOPS Surveys - Intro
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-intro-sops-action-planning-tool.pdf
January 17, 2019 - Surveys-Intro
Action Planning for the SOPS
Surveys
Webcast
January 17, 2019
12:00-1:00 PM ET
2
Need Help … ► Use Q&A feature to ask for help
3
Submitting Questions
• Question and Answer
► Select Q&A
► Type … Planning Tool
• Going from results to action
• Q&A
5
Action Planning for the SOPS Surveys
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-intro.pdf
January 01, 2022 - Understanding SOPS® Surveys:
A Primer for New Users
Webcast
November 7, 2022
1:00-2:00 PM ET
Need Help … ► Use Q&A feature to ask for help
2
How to Ask a Question
• Question and Answer
► Select Q&A
► Type … SOPS Databases
• SOPS Resources
• Q&A
5
Understanding SOPS®Surveys: A Primer for New Users
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ce.effectivehealthcare.ahrq.gov/sites/default/files/publications/files/phoneroleplay.docx
January 31, 2013 - Lynn, your discharge educator, mentioned you’d receive a call checking in on things and I’m glad to help … talk to you about your medical issues, see how you are doing, and see if there is anything I can do to help … CALLER: Do you mind if I ask you a few questions so I can see if there is anything I can help you with … PATIENT: That’s o.k., it might help as I want to do the best I can to get better. … going to ask you a few questions about each one of your medicines to see if there is anything I can help
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ce.effectivehealthcare.ahrq.gov/sites/default/files/publications/files/phoneroleplay.pdf
February 14, 2013 - Lynn, your discharge educator, mentioned you’d receive a call checking in on things and I’m
glad to help … to you about your medical issues, see how you are
doing, and see if there is anything I can do to help … CALLER: Do you mind if I ask you a few questions so I can see if there is anything I can help
you with … PATIENT: That’s o.k., it might help as I want to do the best I can to get better. … going to ask you a few questions about each one of your medicines to see if there
is anything I can help
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/NCINQTobaccoUseHelpForm.pdf
August 01, 2012 - NCINQ Measure Submission: Tobacco Use and Help with Quitting Among Adolescents
Attachment A: CHIPRA … Measure Name
Tobacco Use and Help with Quitting Among Adolescents
I.B. … Provide educational and self-help materials for all patients and
families. … Support school and family based programs to help prevent smoking. … I can suggest ways
to help you quit.
Children, and
Adolescents, Third
Edition.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/situ/simulation_mg-toxicity.docx
May 01, 2017 - Nurse calls for additional help, provider, or rapid response team. … Additional help might be attending physician, anesthesiology, nursing, or rapid response team. … “Help! My daughter is not talking.” … Nurse calls for additional help, provider, or rapid response team. … “Help! My daughter is not talking.”
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/long-term-care/resources/ontime/pruprev/factraining_slides.pptx
December 01, 2014 - On-Time provides clinical reports to help staff develop and implement appropriate interventions. … Uses Facilitators to help integrate these reports into existing workflow. … that identify residents at increased risk of adverse events
Weekly reports to provide information to help … staff intervene in a more timely manner
Implementation worksheets
Help staff assess how they currently … the team identify ways to integrate the reports into current processes
Help the team develop piloting
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/echo/about/209_echo-reporting-measures.pdf
January 01, 2004 - Document No. 209 – 8/31/06
For additional guidance, please email cahps1@ahrq.gov or call the CAHPS Help … Short Title Response
Format
Composite Measures
Getting treatment
quickly
Q3
Q5
Q7
Get help … Document No. 209 – 8/31/06
For additional guidance, please email cahps1@ahrq.gov or call the CAHPS Help … A little better
Much better
Information about
treatment options
Q20
Q21
Told about self-help … Document No. 209 – 8/31/06
For additional guidance, please email cahps1@ahrq.gov or call the CAHPS Help
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/assessment-quiz.pdf
March 01, 2024 - Help staff remember these strategies. … Help staff learn from each other.
Practice cultural humility. … Offer everyone help.
Assess language preferences.
Create a practice brochure. … Help patients find financial assistance or less expensive medicines. … Offer help with the referral.
Provide clear instructions.
Follow up on referrals.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/introduction-slides-1-5.pdf
February 07, 2019 - Need to Know
Webcast
Thursday, January 10
11:30 am - 12:30 pm ET
https://www.ahrq.gov/sops
Need Help … ► Use Q&A feature to ask for help
2
Submitting Questions
• Question and Answer
► Select Q&A
► Type … Improvement
• The SOPS ASC Database
• Q&A
5
Ambulatory Surgery Center SOPS: What You Need to Know
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-response-rates-intro.pdf
September 10, 2019 - Shaller Consulting Group,
Stillwater, MN
• Julie Brown, RAND, Santa Monica, CA
(Moderator)
3
Need Help … ► Use Q&A feature to ask for
help
4
How to Submit Questions
• Question and Answer
► Select the … Developing Invitation Messages that Increase Survey Response Rates
Our Focus Today
Today’s Speakers
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/evidencenow/heart-health/smoking-use-ready-or-not.pdf
August 27, 2018 - We’ve gotten to hear what they need from their providers and their communities to
help them in their … 4 Objectives
To help answer that question, we’ll review the guideline recommended 5 A’s. … I’m not
going to let somebody help me with a 30-year addiction that I don’t trust.” … Offer help: “We have effective resources such as medications and the Quit Line to
help you succeed. … We have
effective resources such as medications and the Quitline to help you succeed.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/resources/tools/practice/pledge.pdf
March 01, 2017 - I pledge to keep the residents’
environment and equipment
clean to help stop the spread of
germs from … surfaces of my hands and fingers until
my hands are dry
I welcome feedback on my hand hygiene and will help … Cleaning and disinfecting
must be done to help remove these germs. … I pledge to practice standard precautions
to help stop the spread of germs
from one person to another … I pledge to keep my hands clean by
performing hand hygiene according
to my facility’s policies to help
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-1/share-tool1.pdf
April 01, 2014 - is a 1-day training program developed by the Agency for Healthcare Research
and Quality (AHRQ) to help … This approach will help you and your patients use evidence-based
information while working together … Step 1: Seek your patient’s participation
Step 2: Help your patient explore and compare
treatment options … Use these five steps to help your patient make evidence-based decisions about his or her
medical care … These resources can help patients and
caregivers prepare for their next medical appointment and help
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/checklist/checklist-explain-and-motivate.pdf
December 26, 2018 - Vignettes can help make these key messages
accessible and inviting. … Explore this topic in Help People Make Decisions. … Read about this topic in Provide Intermediaries to Help Consumers Use Quality Information. … What materials could you provide to help your audience use the information in your report? … What do you know about where your audience is likely to turn for help and guidance?
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/vchip-strategies-for-kdd.pdf
February 01, 2015 - We talk
with them about their asthma, and use the action plan to help guide the conversation. … We help patients with medication adherence by encouraging patients to bring their
medications with them … We help patients with medication techniques by making sure they are using the correct
device, and providing … Asthma Education
We discuss the patient/family home environment to help them to focus on any problems … We help patients/families with their decisions regarding allergy testing to help identify and minimize
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-01-fry-intro.pdf
January 08, 2019 - Users
A Webcast Presented by the AHRQ CAHPS User Network
January 8, 2019
12:00 – 1:00 pm ET
Need Help … ► Use Q&A feature to ask for help
2
Using the Webcast Console to
Submit Questions
• Question and … 5
Understanding CAHPS®Surveys: A Primer for New Users
Need Help?
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-intro.pdf
October 06, 2020 - CAHPS)
A Webcast Presented by the AHRQ CAHPS User Network
October 6, 2020
1:00 – 2:30 pm ET
Need Help … ► Use Q&A feature to ask for help
2
Using the Webcast Console to
Submit Questions
• Question and … answers to your questions
5
Introducing the CAHPS Emergency Department Survey (ED CAHPS)
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/guidelines-recommendations/tobacco/clinicians/tearsheets/prenatal.pdf
September 01, 2008 - Think about how quitting will help you and your
baby. … Tell your family, friends, and coworkers you are
quitting, and ask for their help. … For free help, call 1-800-QUIT NOW (784-8669) to
be connected to the quitline in your State.
3. … FRIENDS AND FAMILY WHO
CAN HELP YOU:
3. SKILLS AND BEHAVIORS YOU
CAN USE TO HELP YOU QUIT:
4.