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cahpsdatabase.ahrq.gov/files/2019CAHPSClinicianGroupChartbook.pdf
October 01, 2020 - the
CAHPS Database by email CAHPSDatabase@westat.com or questions may be directed to the toll-free
help
-
cahpsdatabase.ahrq.gov/files/2018_CG_CAHPS_Chartbook_Executive_Summary.pdf
January 01, 2018 - 2018 CAHPS Clinician & Group Survey Database Chartbook Executive Summary
How 313,706 pa1tients from 2,024 medica l practices
reported 6 measures of patient experience based on the 2018
Consumer Assessment of Healthcare Providers and Systems
(CAHPS) Clinician & Group Survey Database.
Provider
85%
of patien…
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cahpsdatabase.ahrq.gov/files/2017_CG_CAHPS_Chartbook_Executive_Summary.pdf
January 01, 2017 - 2017 CAHPS Clinician & Group Survey Database Chartbook Executive Summary
cahps® 2017 Clinician & Group Survey Database
EXECUTIVE SUMMARY
How patients from medical practices reported 5 measures of patient experience based on the
2017 Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
Clinician and …
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cahpsdatabase.ahrq.gov/files/2021CAHPSHealthPlanChartbook.pdf
December 01, 2021 - Database may be
directed to the CAHPS Database by email CAHPSDatabase@westat.com or the toll-free help … quit smoking or
using tobacco 45% 63% 68% 73% 78% 83% 90%
Doctor/provider discussed
medication to help … tobacco (Always, Sometimes, Usually) 73% 78% 74% 75% 65%
Doctor/provider discussed medication to help … Service 70% 67% 71% 71% 66%
Customer service at child’s health plan gave necessary information or help … In the last 6 months, how often did your health plan’s customer service give you the
information or help
-
cahpsdatabase.ahrq.gov/CHDSS/Public/forgotpassword.aspx
Register
Login
Help
The CAHPS Child Hospital Survey Data Submission System
Forgot
-
cahpsdatabase.ahrq.gov/HCBSDSS/Public/forgotpassword.aspx
Register
Login
Help
The CAHPS Home and Community Based Services Survey Data Submission
-
cahpsdatabase.ahrq.gov/files/CH/Child-HCAHPS-Database-Webcast_2022-508.pdf
January 01, 2022 - Survey Database
• Benefits of Participation
• Steps for Participation
• Questions and Answers
2
Need Help … ► Use Q&A feature to ask for
help
Using the Webcast Console to
Submit Questions
• Question and … Westat.com
http://www.ahrq.gov/cahps/
Introducing the Child HCAHPS®Survey Database
Today’s Agenda
Need Help
-
cahpsdatabase.ahrq.gov/files/2012CAHPSClinicianGroupChartbook.pdf
October 01, 2013 - Chartbook or any aspect of the CG-CAHPS Survey Database may be directed to the CAHPS
Database toll-free help … Researchers may gain authorized access to de-identified data files from the CG-CAHPS
Database to help
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cahpsdatabase.ahrq.gov/files/2016CAHPSClinicianGroup.htm
July 01, 2017 - the CAHPS Database by email CAHPSDatabase@westat.com or questions may be directed to the toll-free help
-
cahpsdatabase.ahrq.gov/default_landing.aspx
January 01, 2025 - Research datasets of de-identified data files that can help answer important health services research
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cahpsdatabase.ahrq.gov/Default_landing.aspx
January 01, 2025 - Research datasets of de-identified data files that can help answer important health services research
-
cahpsdatabase.ahrq.gov/files/2018CAHPSClinicianGroupChartbook.pdf
October 01, 2019 - the
CAHPS Database by email CAHPSDatabase@westat.com or questions may be directed to the toll-free
help
-
cahpsdatabase.ahrq.gov/files/2019CAHPSHealthPlanChartbook.pdf
October 01, 2019 - the CAHPS Database by email CAHPSDatabase@westat.com or questions may be directed to the toll-
free help … and Customer Service Composite 12% 19% 69% 13,909
Customer service gave necessary information or help … Service Composite 11% 22% 67% 4,979
Customer service at child's health plan gave information or
help … N
Customer Service Composite
9% 18% 74%
78,776
Customer service gave information or help … In the last 6 months, how often did your health plan’s customer service give
you the information or help
-
cahpsdatabase.ahrq.gov/files/2020CAHPSHealthPlanChartbook.pdf
January 01, 2021 - Because of this, a series of analyses were performed to help determine the impact, if any, the pandemic … the CAHPS Database by email CAHPSDatabase@westat.com or questions may be directed
to the toll-free help … Information and Customer Service 11% 20% 69% 18,340
Customer service gave necessary informat ion or help … Service 11% 20% 68% 14,618
Customer service at child's health plan gave necessary
information or help … In the last 6 months, how often did your health plan’s customer service give
you the information or help
-
cahpsdatabase.ahrq.gov/files/2013CAHPSClinicianGroupChartbook.pdf
July 01, 2014 - Chartbook or any aspect of the CG-CAHPS Survey Database may be directed to the CAHPS
Database toll-free help … The option of
“other” or “missing” was provided to help reduce the burden of data submission for some … Researchers may gain authorized access to de-identified data files from the CG-CAHPS
Database to help
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cahpsdatabase.ahrq.gov/files/HCBS/CAHPS-HCBS-WebcastTranscript.pdf
October 01, 2019 - Shaller (opening), Slide 5
If you need any help at any time during the webcast or importantly to ask … summary level Database results and
the research datasets which are de-identified data files that can help … again with the States that piloted the instrument and some
information that we could share with you to help
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cahpsdatabase.ahrq.gov/cahpsidb/default.aspx
Help
CAHPS ® Online Reporting System
About Aggregated Data
The CAHPS Online Reporting
-
cahpsdatabase.ahrq.gov/cahpsidb/
Help
CAHPS ® Online Reporting System
About Aggregated Data
The CAHPS Online Reporting
-
cahpsdatabase.ahrq.gov/files/2012CAHPSClinicianGroup.htm
October 01, 2013 - Chartbook or any aspect of the CG-CAHPS Survey Database may be directed to the CAHPS Database toll-free help … Researchers may gain authorized access to de-identified data files from the CG-CAHPS Database to help
-
cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook.htm
October 01, 2017 - any aspect of the CAHPS Health Plan Survey Database may be directed to the CAHPS Database toll-free help … 12% 20% 67%
29,989
Customer service at child's health plan gave information or help … 13% 21% 66%
4,112
Customer service at child's health plan gave information or help … In the last 6 months, how often did your health plan’s customer service give you the information or help … last 6 months, how often did customer service at your child’s health plan give you the information or help