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www.cahps.ahrq.gov/patient-safety/reports/liability/silence.html
August 01, 2017 - You watch the hands of the clock move and hear the tick tock, tick tock, but you are frozen in time. … responsibility, and apologize. 1 First, when we say "Tell us what happened," it means what we need and want to hear … , not what you feel comfortable telling us, what you think we should hear, or what you want to share … Disclosing medical errors to patients: It’s not what you say, it’s what they hear.
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www.healthcare411.ahrq.gov/patient-safety/reports/liability/silence.html
August 01, 2017 - You watch the hands of the clock move and hear the tick tock, tick tock, but you are frozen in time. … responsibility, and apologize. 1 First, when we say "Tell us what happened," it means what we need and want to hear … , not what you feel comfortable telling us, what you think we should hear, or what you want to share … Disclosing medical errors to patients: It’s not what you say, it’s what they hear.
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www.cpsi.ahrq.gov/patient-safety/reports/liability/silence.html
August 01, 2017 - You watch the hands of the clock move and hear the tick tock, tick tock, but you are frozen in time. … responsibility, and apologize. 1 First, when we say "Tell us what happened," it means what we need and want to hear … , not what you feel comfortable telling us, what you think we should hear, or what you want to share … Disclosing medical errors to patients: It’s not what you say, it’s what they hear.
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www.innovations.ahrq.gov/patient-safety/reports/liability/silence.html
August 01, 2017 - You watch the hands of the clock move and hear the tick tock, tick tock, but you are frozen in time. … responsibility, and apologize. 1 First, when we say "Tell us what happened," it means what we need and want to hear … , not what you feel comfortable telling us, what you think we should hear, or what you want to share … Disclosing medical errors to patients: It’s not what you say, it’s what they hear.
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www.monahrq.ahrq.gov/patient-safety/reports/liability/silence.html
August 01, 2017 - You watch the hands of the clock move and hear the tick tock, tick tock, but you are frozen in time. … responsibility, and apologize. 1 First, when we say "Tell us what happened," it means what we need and want to hear … , not what you feel comfortable telling us, what you think we should hear, or what you want to share … Disclosing medical errors to patients: It’s not what you say, it’s what they hear.
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ce.effectivehealthcare.ahrq.gov/patient-safety/reports/liability/silence.html
August 01, 2017 - You watch the hands of the clock move and hear the tick tock, tick tock, but you are frozen in time. … responsibility, and apologize. 1 First, when we say "Tell us what happened," it means what we need and want to hear … , not what you feel comfortable telling us, what you think we should hear, or what you want to share … Disclosing medical errors to patients: It’s not what you say, it’s what they hear.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/04-pt-narratives-support-px-strategy-lee.pdf
December 27, 2024 - How Patient Narratives Can Support Your Patient Experience Strategy (Webcast) - Lee
Patient Narrative Research Insights
Leveraging Patients’ Creative Ideas
For Learning and Innovation
Yuna Lee, MPH, PhD
16
Elicitation of Patients’ Creative Ideas
Draw on past exemplars of excellent experiences
“Now think back …
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www.ahrq.gov/sites/default/files/wysiwyg/policy/eeo/nofear-ahrq-fy2022-2ndq.pdf
March 31, 2022 - Equal Employment Opportunity Data Posted Pursuant to the No Fear Act: AHRQ For 2nd Quarter 2022 for period ending March 31, 2022
Equal Employment Opportunity Data
Posted
Pursuant to the No Fear Act:
AHRQ (and below)
For 2nd Quarter 2022 for period ending March 31, 2022
Complaint Activity
Comparat…
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www.ahrq.gov/sites/default/files/wysiwyg/policy/eeo/nofear-ahrq-fy2022-3rdq.pdf
June 30, 2022 - Equal Employment Opportunity Data Posted Pursuant to the No Fear Act: AHRQ for 3rd Quarter 2022 for period ending June 30, 2022
Equal Employment Opportunity Data
Posted
Pursuant to the No Fear Act:
AHRQ (and below)
For 3rd Quarter 2022 for period ending June 30, 2022
Complaint Activity
Comparativ…
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www.ahrq.gov/sites/default/files/wysiwyg/policy/eeo/nofear-ahrq-fy2021-2ndq.pdf
March 31, 2021 - Equal Employment Opportunity Data Posted Pursuant to the No FEAR Act: AHRQ, 2021 2nd Quarter
Equal Employment Opportunity Data
Posted
Pursuant to the No Fear Act:
AHRQ
For 2nd Quarter 2021 for period ending March 31, 2021
Complaint Activity
Comparative Data
Previous Fiscal Year Data
2021Th…
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www.ahrq.gov/sites/default/files/wysiwyg/policy/eeo/nofear-ahrq-fy2021-1stq.pdf
January 01, 2021 - Equal Employment Opportunity Data Posted Pursuant to the No FEAR Act: AHRQ, 2021 1st Quarter
Equal Employment Opportunity Data
Posted
Pursuant to the No Fear Act:
AHRQ
For 1st Quarter 2021 for period ending December 31, 2020
Complaint Activity
Comparative Data
Previous Fiscal Year Data
202…
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www.ahrq.gov/sites/default/files/wysiwyg/policy/eeo/nofear-ahrq-fy2022-1stq.pdf
January 01, 2022 - Equal Employment Opportunity Data Posted Pursuant to the No Fear Act: AHRQ for 1st Quarter 2022 for period ending December 31, 2021
Equal Employment Opportunity Data
Posted
Pursuant to the No Fear Act:
AHRQ (and below)
For 1st Quarter 2022 for period ending December 31, 2021
Complaint Activ…
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www.ahrq.gov/sites/default/files/wysiwyg/policy/eeo/nofear-ahrq-fy2021-4thq.pdf
September 30, 2021 - Equal Employment Opportunity Data Posted Pursuant to the No Fear Act: AHRQ for 4th Quarter 2021 for period ending September 30, 2021
Equal Employment Opportunity Data
Posted
Pursuant to the No Fear Act:
AHRQ (and below)
For 4th Quarter 2021 for period ending September 30, 2021
Complaint Activit…
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www.ahrq.gov/sites/default/files/wysiwyg/policy/eeo/nofear-ahrq-fy2018.pdf
September 30, 2018 - Equal Employment Opportunity Data Posted Pursuant to the No Fear Act - AHRQ, 2018
Equal Employment Opportunity Data
Posted
Pursuant to the No Fear Act:
AHRQ
For 4th Quarter 2018 for period ending September 30, 2018
Complaint Activity
Comparative Data
Previous Fiscal Year Data
2018Thru09-30…
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www.ahrq.gov/sites/default/files/wysiwyg/policy/eeo/nofear-ahrq-fy2017.pdf
September 30, 2017 - Equal Employment Opportunity Data Posted Pursuant to the No Fear Act - AHRQ, 2017
Equal Employment Opportunity Data
Posted
Pursuant to the No Fear Act:
AHRQ
For 4th Quarter 2017 for period ending September 30, 2017
Complaint Activity
Comparative Data
Previous Fiscal Year Data
2017Thru09-30…
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www.ahrq.gov/sites/default/files/wysiwyg/policy/eeo/nofear-ahrq-fy2021-3rdq.pdf
June 30, 2021 - Equal Employment Opportunity Data Posted Pursuant to the No Fear Act: AHRQ
Equal Employment Opportunity Data
Posted
Pursuant to the No Fear Act:
AHRQ
For 3rd…
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www.ahrq.gov/sites/default/files/wysiwyg/policy/eeo/nofear-ahrq-fy2020.pdf
September 30, 2020 - Equal Employment Opportunity Data Posted Pursuant to the No FEAR Act: AHRQ, 2020
Equal Employment Opportunity Data
Posted
Pursuant to the No Fear Act:
AHRQ
For 4th Quarter 2020 for period ending September 30, 2020
Complaint Activity
Comparative Data
Previous Fiscal Year Data
2020Thru09-30 …
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www.ahrq.gov/sites/default/files/wysiwyg/policy/eeo/nofear-ahrq-fy2019.pdf
September 30, 2019 - Equal Employment Opportunity Data Posted Pursuant to the No FEAR Act: AHRQ, 2019
Equal Employment Opportunity Data
Posted
Pursuant to the No Fear Act:
AHRQ
For 4th Quarter 2019 for period ending September 30, 2019
Complaint Activity
Comparative Data
Previous Fiscal Year Data
2019Thru09-30
20…
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www.uspreventiveservicestaskforce.org/uspstf/recommendation/speech-and-language-delay-and-disorders-in-children-age-5-and-younger-screening-july-2015
July 07, 2015 - J Speech Lang Hear Res . 2009;52(5):1175-88.
13. Catts HW, Fey ME, Tomblin JB, Zhang X. … J Speech Lang Hear Res . 2002;45(6):1142-57.
14. Scarborough HS, Dobrich W. … J Speech Hear Res . 1990;33(1):70-83.
15. Richman N, Stevenson J, Graham PJ. … J Speech Lang Hear Res . 2009;52(6):1401-16.
20.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2-tool11g.docx
January 15, 2016 - When you hear the menu options, press “0” to talk to someone who will help you reschedule the appointment