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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA202-Materials_IIIA.pdf
January 01, 2014 - Measure
Developer Measure Title Measure Description
Type of
Measure/Level of
Measurement Data Source Claims Information Additional Information
NCQA/CAHMI*
Rates of screening using standardized
screening tools for potential delays in
social and emotional development
[Included in Initial Core Set of Childre…
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module8.pptx
March 07, 2019 - “I wonder if it's because you didn't realize that the patients could hear you, and that it would affect … I wonder if it's because you didn't realize that the patients could hear you, and that it would affect
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www.healthcare411.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/guide-implement.html
November 01, 2017 - This document contains common concerns you may hear from physicians about the checklist and some examples
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www.healthcare411.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
April 01, 2022 - Service recovery programs ensure that patients never hear, "I can't help you with this.
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/nhguide/4_TK1_T4-Urinalysis_and_UTIs_Improving_Care_Final_0.docx
October 01, 2016 - Tool 4. Training Modules: Urinalysis and UTIs Improving Care
Overview
These training modules are designed to be flexible to meet your needs. Training coordinators can use them individually or combine them to suit the needs of their facility.
Goals and Objectives for Training
The overall goal of training is to learn how…
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.pdf
April 01, 2011 - If test results are not available at discharge, let
the patient and family know when they should hear … This way, people are clear about whom to go to, and that
person will hear all the questions and concerns
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module9/9_ts_office_mgmt-ig.pptx
January 20, 2006 - Are stories an effective manner to help staff hear and internalize the short-term “win”?
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/igchangemgmt.pdf
February 25, 2014 - Are stories an effective
manner to help staff hear and internalize the short-term
“win”?
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/preventive/chipra-204-fullreport.pdf
January 01, 2014 - Follow-Up Referral After Positive Developmental Screen
Follow-Up Referral After Positive Developmental
Screen
Section 1. Basic Measure Information
1.A. Measure Name
Follow-up Referral after Positive Developmental Screen
1.B. Measure Number
0204
1.C. Measure Description
Please provide a non-technical descri…
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module3.pptx
January 01, 2008 - FileNewTemplate
Module 3: Communication
Office-Based Care Online Course
Welcome to
Welcome to the TeamSTEPPS for Office-Based Care Online Course. This is Dr. Brigetta Craft. This presentation will cover Module 3, Communication, that you, as a practice facilitator, will review.
1
The Materials You Will Use
The …
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-81-pgh-7-bibliography.pdf
January 01, 2016 - CHIPRA 81: Bibliography
1
0081 Bibliography
Ben-Arieh A. The child indicators movement: Past present, and future. Child Ind Res 2008; 1:3-
16.
Aday LA, Lee ES, Spears, B, et al. Health insurance and utilization of medical care for children
with special health care needs. Med Care 1993; 31(11):1013-26.…
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.pdf
September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument
CAHPS® Nursing Home Survey
Version: Family Member Survey
Language: English
Response Scale: 4 points
For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or
cahps1@westat.com.
File name: nhfamily-eng-1652a.doc
Last updated:…
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/distributed-cognition-er-nurses.pdf
August 01, 2022 - surveillance functions
that put nurses in frequent close contact with patients and allow them to see and hear
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/invest-in-trust-guide.pdf
May 01, 2021 - CNAs want to hear about the vaccine from people—
especially other medical experts—in their own communities … − RWJF survey respondents said they preferred to hear “[scientific]
evidence on the safety and effectiveness … “I am sorry to hear that.
What was your experience
like? Any lasting effects?” … “I’m sorry to hear that. … “I hear you, I do not like
being told what to do
by anyone.”
-
www.healthcare411.ahrq.gov/teamstepps/officebasedcare/module9/office_mgmt-ig.html
September 01, 2015 - Are stories an effective manner to help staff hear and internalize the short-term "win"?
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www.healthcare411.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod1-guide.html
September 01, 2020 - have enough space in the workshop room, ask groups to sit far away from one another so they cannot hear … describing shared decision making and how to implement shared decision making in clinical practice, let's hear
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www.healthcare411.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6kculturalcompetence.html
March 01, 2020 - Skip to main content
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/action-alliance/CMS-Aug-23-board-session.pdf
August 22, 2023 - Board conducts rounds at the point of care or visits the health system and community to hear directly
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www.healthcare411.ahrq.gov/health-literacy/improve/precautions/guide/spoken.html
September 01, 2020 - Not saying anything you don't want the patient to hear.
-
www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-p.pdf
November 02, 2017 - Service recovery programs
ensure that patients never hear, “I can’t help you with this.