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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_fall-prevention.docx
September 20, 2017 - Clinical staff need to hear the information.
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teamstepps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6kculturalcompetence.html
March 01, 2020 - Skip to main content
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/action-alliance/CMS-Aug-23-board-session.pdf
August 22, 2023 - Board conducts rounds at the point of care or visits the health system and community to hear directly
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-p.pdf
November 02, 2017 - Service recovery programs
ensure that patients never hear, “I can’t help you with this.
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teamstepps.ahrq.gov/hai/cauti-tools/archived-webinars/health-literacy-slides.html
December 01, 2017 - Skip to main content
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
April 24, 2018 - Use of the Elicitation Protocol on its own
could be especially useful for two purposes:
• To hear
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teamstepps.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-4/guide.html
October 01, 2017 - Clinical staff need to hear the information.
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6k.pdf
August 01, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Cultivating Cultural Competence
The CAHPS Ambulatory Care
Improvement Guide
Practical Strategies for Improving Patient Experience
Section 6: Strategies for Improving Patient Experience with
Ambulatory Care
6.K. Cultivating Cultural Compet…
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teamstepps.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-2.html
September 01, 2020 - For example, "Go on," or "I'd like to hear more about that."
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teamstepps.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module3/mod3-facguide.html
March 01, 2017 - They are unsure what management wants to hear and sometimes feel uncomfortable speaking in front of other
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teamstepps.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html
September 01, 2013 - If test results are not available at discharge, let the patient and family know when they should hear
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/topics/bridging-feedback-gap.pdf
June 21, 2021 - "I never hear what
happens, even if they die": a survey of emergency physicians
about outcome feedback
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_508.docx
April 05, 2013 - Rounds often include personal discussions with patients and staff that allow leaders to hear firsthand
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teamstepps.ahrq.gov/teamstepps/instructor/fundamentals/module6/igmutualsupp.html
March 01, 2019 - Skip to main content
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module6/igmutualsupp.pdf
February 19, 2014 - TeamSTEPPS Module 6: Mutual Support (Instructor Guide)
MUTUAL SUPPORT
SUBSECTIONS
• Task Assistance
• Feedback
• Advocacy and Assertion:
Assertive Statement, Two-
Challenge Rule, CUS
• Conflict Resolution: DESC
Script
TIME: 50 minutes
Slide
Content Page # Approx. Time
1…
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teamstepps.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-3/guide.html
September 01, 2017 - If they see a call light or hear an alarm for those patients, they know that it may be an opportunity
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teamstepps.ahrq.gov/patient-safety/settings/hospital/resource/qitool/webinar080116/index.html
December 01, 2017 - Skip to main content
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/healthy-aging-roundtable.pdf
September 08, 2022 - Optimizing Health and Function as We Age: Roundtable Report
Optimizing Health and
Function as We Age
Roundtable Report
e
Optimizing Health and Function as We Age
Roundtable Report
Prepared for:
Agency for Healthcare Research and Quality
U.S. Department of Health and Human Services
Contract No. 75Q80122A…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pptx
April 01, 2011 - If test results are not available at discharge, let the patient and family know when they should hear
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-mepsmethods.pdf
December 01, 2022 - 2022 National Healthcare Quality and Disparities Report Detailed Methods for Medical Expenditure Panel Survey Tables
2022 NATIONAL HEALTHCARE QUALITY AND DISPARITIES REPORT
DETAILED METHODS FOR MEDICAL EXPENDITURE PANEL SURVEY
TABLES
Background
The Medical Expenditure Panel Survey (MEPS) is designed to provid…