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teamstepps.ahrq.gov/teamstepps-program/curriculum/situation/teach/index.html
August 01, 2023 - Skip to main content
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teamstepps.ahrq.gov/research/findings/evidence-based-reports/search.html?page=5
April 01, 2021 - Skip to main content
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teamstepps.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module4/mod4-facguide.html
March 01, 2017 - of you have had the experience of telling someone something important but you believe they may not hear … When staff are trained to use the CUS tool, they become conditioned to listen when they hear these three
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Implement_Hndbook_508.docx
August 01, 2010 - Allowing the patient and family to be involved in nurse bedside shift report gives them the opportunity to hear … improvement, the team may want to informally introduce the concept of bedside shift report to nurses and hear … This way, people are clear about whom to go to, and that person will hear all the questions and concerns
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teamstepps.ahrq.gov/news/newsletters/e-newsletter/898.html
January 01, 2024 - Skip to main content
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teamstepps.ahrq.gov/news/newsletters/e-newsletter/845.html
January 01, 2023 - Skip to main content
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Implement_Hndbook_508.pdf
August 01, 2010 - the patient
and family to be involved in nurse bedside shift report gives them the opportunity to
hear … improvement, the team may want to informally
introduce the concept of bedside shift report to nurses and hear … This way, people are clear about whom to go to, and that
person will hear all the questions and concerns
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/The_Case_for_Improving_Patient_Experience_-2011_10_01_Transcript.pdf
January 01, 2011 - So we hear all the time about how there’s often a physician champion within a practice who gets
patient
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teamstepps.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-1.html
September 01, 2020 - Skip to main content
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
October 01, 2018 - Following my introduction, we’ll hear from AHRQ about the CAHPS
program and then we’ll proceed with … , but
there are CAHPS webcasts of the days of yore, which are archived and you can listen there to hear
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teamstepps.ahrq.gov/talkingquality/resources/cognitive/index.html
September 01, 2019 - Skip to main content
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.doc
September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument
CAHPS® Nursing Home Survey
Version:
Family Member Survey
Language: English
File name: nhfamily-eng-1652a.doc
Last updated: September 1, 2011
Response Scale: 4 points
For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or cahps1…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-comm-assessment.pdf
April 01, 2016 - . / I often hear her complaining about others in their absence, which makes
me feel uncomfortable. /
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.docx
April 01, 2011 - If test results are not available at discharge, let the patient and family know when they should hear … This way, people are clear about whom to go to, and that person will hear all the questions and concerns
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.pdf
April 30, 2013 - This way, people are clear about whom to go to, and that person
will hear all the questions and concerns … emphasize that the patient and family are
important members of the health care team and that they want to hear
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teamstepps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
April 01, 2022 - Service recovery programs ensure that patients never hear, "I can't help you with this.
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/igchangemgmt.pdf
February 25, 2014 - Are stories an effective
manner to help staff hear and internalize the short-term
“win”?
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.pdf
September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument
CAHPS® Nursing Home Survey
Version: Family Member Survey
Language: English
Response Scale: 4 points
For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or
cahps1@westat.com.
File name: nhfamily-eng-1652a.doc
Last updated:…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/distributed-cognition-er-nurses.pdf
August 01, 2022 - surveillance functions
that put nurses in frequent close contact with patients and allow them to see and hear
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teamstepps.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod1-guide.html
September 01, 2020 - have enough space in the workshop room, ask groups to sit far away from one another so they cannot hear … describing shared decision making and how to implement shared decision making in clinical practice, let's hear