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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.pdf
September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument
CAHPS® Nursing Home Survey
Version: Family Member Survey
Language: English
Response Scale: 4 points
For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or
cahps1@westat.com.
File name: nhfamily-eng-1652a.doc
Last updated:…
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/distributed-cognition-er-nurses.pdf
August 01, 2022 - surveillance functions
that put nurses in frequent close contact with patients and allow them to see and hear
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule8.pptx
March 28, 2006 - to compare your list you developed while completing the previous exercise with what you're about to hear … slides and their topics into the activity, or you may choose to cover each step in detail as you will hear
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talkingquality.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod1-guide.html
September 01, 2020 - have enough space in the workshop room, ask groups to sit far away from one another so they cannot hear … describing shared decision making and how to implement shared decision making in clinical practice, let's hear
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_fall-prevention.docx
September 20, 2017 - Clinical staff need to hear the information.
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Creating_an_Improvement_Culture_2011_10_01_Transcript.pdf
January 01, 2011 - And I hear it all the time that folks have walked into the hospital they’ve
looked up momentarily and
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talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6kculturalcompetence.html
March 01, 2020 - Skip to main content
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talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/grand-rounds.html
August 01, 2022 - Most importantly, the patient and family want to hear the organization and the caregivers apologize with
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/action-alliance/CMS-Aug-23-board-session.pdf
August 22, 2023 - Board conducts rounds at the point of care or visits the health system and community to hear directly
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule11.pptx
November 02, 2018 - What do they need to hear to be on board?
How will you enlist stakeholders to persuade others? … What do they need to hear to be on board?
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talkingquality.ahrq.gov/health-literacy/professional-training/shared-decision/webinars/q-a-lung.html
September 01, 2020 - We'd be very excited to hear from you about how you're thinking about using the tools and how you might
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/grandrounds/mod01-grand-rounds-slides.pdf
April 01, 2016 - Most importantly, the patient and family want to hear the organization and
the caregivers apologize
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-p.pdf
November 02, 2017 - Service recovery programs
ensure that patients never hear, “I can’t help you with this.
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talkingquality.ahrq.gov/hai/cauti-tools/archived-webinars/health-literacy-slides.html
December 01, 2017 - Skip to main content
An official website of the Department of Health and Human Services
Careers
Contact Us
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FAQs
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
April 24, 2018 - Use of the Elicitation Protocol on its own
could be especially useful for two purposes:
• To hear
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talkingquality.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-4/guide.html
October 01, 2017 - Clinical staff need to hear the information.
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talkingquality.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-2.html
September 01, 2020 - For example, "Go on," or "I'd like to hear more about that."
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talkingquality.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module3/mod3-facguide.html
March 01, 2017 - They are unsure what management wants to hear and sometimes feel uncomfortable speaking in front of other
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talkingquality.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html
September 01, 2013 - If test results are not available at discharge, let the patient and family know when they should hear
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/small-conf_impact_final_report.docx
January 01, 2011 - IMPaCT Multi-State Conference
February 21-22, 2013
Final Progress Report
Award Information
Principle Investigator: James W. Mold, MD, MPH
Grant Recipient: University of Oklahoma Health Sciences Center
Team Members: Daren DeWalt, MD (North Carolina), Arthur Kaufman, MD (New Mexico), Robert Gabbay, MD (Pennsylvania), …