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pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-6-pf-process.pdf
September 01, 2015 - If
it is in relation to some lifestyle decision, patients like to hear information from
patients
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/grandrounds/mod01-grand-rounds-slides.pdf
April 01, 2016 - Most importantly, the patient and family want to hear the organization and
the caregivers apologize
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pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2018-materials/ts-obc-webinar-uw.pptx
January 01, 2018 - OBC PPT Q4
for
Office-Based Care Online
Innovative Training Techniques to Introduce and Reinforce TeamSTEPPS Skills in the Office-Based Care Setting
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
RRS
1
This Webinar and Future Webinars
This webinar is part of a library to support and amplify your wor…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-p.pdf
November 02, 2017 - Service recovery programs
ensure that patients never hear, “I can’t help you with this.
-
pcmh.ahrq.gov/page/anthropological-approaches-uncovering-unexpected-insights-about-implementation-and-outcomes
March 01, 2013 - Anthropological Approaches: Uncovering Unexpected Insights About the Implementation and Outcomes of Patient-Centered Medical Home Models
March 2013
AHRQ Publication No: 13-0022-EF Prepared For:
Agency for Healthcare Research and Quality, U.S. Department of Health and Human Services, 540 Gaither Road, Rockvil…
-
pcmh.ahrq.gov/sites/default/files/attachments/anthropological-approaches-brief.pdf
March 01, 2013 - Anthropological Approaches: Uncovering Unexpected Insights About the Implementation and Outcomes of Patient-Centered Medical Home Models
c
Agency for Healthcare Research and Quality
Advancing Excellence in Health Care www.ahrq.gov
The PCM Portfolio graphic element is intended to be closely aligned with AHRQ…
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pcmh.ahrq.gov/teamstepps/instructor/scenarios/ancillarysvcs.html
October 01, 2014 - SHARE:
More topics in this section
TeamSTEPPS®
About TeamSTEPPS®
Curriculum Materials
TeamSTEPPS® 2.0
TeamSTEPPS® Rapid Response Systems Guide
Training Guide: Using Simulation in TeamSTEPPS® Training
Patients with Limited English …
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/improving/improving.pptx
May 01, 2017 - and procedure rooms are chaotic and noisy environments
Visual and auditory cues are hard to see and hear
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
April 24, 2018 - Use of the Elicitation Protocol on its own
could be especially useful for two purposes:
• To hear
-
pcmh.ahrq.gov/teamstepps/lep/traintrainers/lepigstafftrain.html
October 01, 2020 - SHARE:
More topics in this section
TeamSTEPPS®
About TeamSTEPPS®
Curriculum Materials
TeamSTEPPS® 2.0
TeamSTEPPS® Rapid Response Systems Guide
Training Guide: Using Simulation in TeamSTEPPS® Training
Patients with Limited English …
-
pcmh.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html
September 01, 2013 - If test results are not available at discharge, let the patient and family know when they should hear
-
pcmh.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module3/mod3-facguide.html
March 01, 2017 - They are unsure what management wants to hear and sometimes feel uncomfortable speaking in front of other
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6k.pdf
August 01, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Cultivating Cultural Competence
The CAHPS Ambulatory Care
Improvement Guide
Practical Strategies for Improving Patient Experience
Section 6: Strategies for Improving Patient Experience with
Ambulatory Care
6.K. Cultivating Cultural Compet…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/ancillary.pdf
March 19, 2014 - TeamSTEPPS Specialty Scenarios: Ancillary Services
TeamSTEPPS 2.0 Specialty Scenarios - 13
Specialty
Scenarios
ANCILLARY SERVICES
Specialty Scenarios - 14 TeamSTEPPS 2.0
Specialty
Scenarios
Ancillary Services
Scenario 9
Appropriate for: All Specialties
Setting: Hospital
A patient presen…
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pcmh.ahrq.gov/teamstepps/simulation/traininggd.html
July 01, 2016 - Use active listening to indicate that you hear what participants are saying and to encourage continued
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/small-conf_impact_final_report.docx
January 01, 2011 - IMPaCT Multi-State Conference
February 21-22, 2013
Final Progress Report
Award Information
Principle Investigator: James W. Mold, MD, MPH
Grant Recipient: University of Oklahoma Health Sciences Center
Team Members: Daren DeWalt, MD (North Carolina), Arthur Kaufman, MD (New Mexico), Robert Gabbay, MD (Pennsylvania), …
-
pcmh.ahrq.gov/teamstepps/instructor/fundamentals/module6/igmutualsupp.html
March 01, 2019 - SHARE:
More topics in this section
TeamSTEPPS®
About TeamSTEPPS®
Curriculum Materials
TeamSTEPPS® 2.0
TeamSTEPPS® Rapid Response Systems Guide
Training Guide: Using Simulation in TeamSTEPPS® Training
Patients with Limited English …
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule7.pptx
November 02, 2018 - Select the forward button to hear our guest speaker, Colonel Beard-Howell, review the teamwork skills
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pcmh.ahrq.gov/sites/default/files/wysiwyg/topics/bridging-feedback-gap.pdf
June 21, 2021 - "I never hear what
happens, even if they die": a survey of emergency physicians
about outcome feedback
-
pcmh.ahrq.gov/sites/default/files/publications/files/redtoolkitforms.pdf
September 01, 2012 - If primary condition has worsened,
47
CALLER: I’m sorry to hear that. … PATIENT: How nice to hear from you.