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psnet.ahrq.gov/issue/hospital-survey-patient-safety-culture-2007-comparative-database-report
February 12, 2019 - This report presents baseline survey data from nearly 400 hospitals, classified by hospital characteristics … April 22, 2018
Is Our Pharmacy Meeting Patients' Needs? … A Pharmacy Health Literacy Assessment Tool User's Guide. … April 28, 2021
Surveys on Patient Safety Culture (SOPS) Medical Office Survey: 2022 User … May 2, 2018
View More
Related Resources
Surveys on Patient Safety
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digital.ahrq.gov/sites/default/files/docs/citation/r21hs023855-dowding-final-report-2017.pdf
January 01, 2017 - of admission to home care; percentage of CHF patients with high risk of
hospitalization; patient daily … Risk factors for hospitalization in a national
sample of medicare home health care patients. … questionnaire. … Some Unintended Consequences of Information
Technology in Health Care: The Nature of Patient Care Information … Problems with health information technology and their
effects on care delivery and patient outcomes:
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digital.ahrq.gov/ahrq-funded-projects/implementing-low-literacy-multimedia-information-technology-system-enhance/annual-summary/2012
January 01, 2012 - Implementing a Low-Literacy, Multimedia Information Technology System to Enhance Patient-Centered Cancer … Patients in both the intervention and control groups used the TT to complete surveys on knowledge, satisfaction … Newly-diagnosed breast and colorectal cancer patients (n=129) self administered the questionnaires using … Patients—even those who were computer-naïve—completed questionnaires on their own or with minimal assistance … Health literacy was moderately associated with better HRQL, higher cancer knowledge, and more adaptive
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www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-atlas3-2.html
October 01, 2013 - Data source
Patient/individual survey
Calculation method
This measure may be assessed for patients … Element
Potential Measure M
Item
Description
Title
Patient health literacy … Domain
Health literacy (patient)
Data source
Patient/individual survey
Calculation method … This measure may be reported as the percentage of patients achieving adequate health literacy. … Domain
Health literacy (patient)
Data source
Patient/individual survey
Calculation method
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-fry.pdf
June 02, 2025 - Patient experience encompasses the range of interactions that
patients have with the health care system … research
evidence:
► Surveys focus on what patients said they want/need to
know
► Stakeholder and … Plan
► Home and Community-Based
Services
18
CAHPS Survey Content
CAHPS Core
Questionnaire … Literacy
• Health Information Technology
• Interpreter Services
• Communication
• Narrative Items … Patient Satisfaction
Correlation with Other Key Outcomes
CAHPS Survey Principles
CAHPS Core Surveys
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/06-pfe-planning-evaluation.pdf
August 01, 2021 - � Number of times patients document
use of the 60 Seconds To Improve
Diagnostic Safety [via patient … with the strategy
[via provider feedback survey]
� D Health Literacy Item Sets for the
AHRQ CAHPS Clinician … & Group
Survey https://www.ahrq.gov/cahps/
surveys-guidance/item-sets/literacy/
index.html2
https:/ … .pdf
https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html
How will we document … Three surveys can be used to collect information from patients, providers, or staff on the impact of
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www.ahrq.gov/cahps/surveys-guidance/hp/index.html
March 01, 2025 - MB) includes information about: Preparing a questionnaire, Drawing a sample of potential respondents … FAQs About the Health Plan Survey Why does the CAHPS Health Plan Survey ask respondents to continue answering … If respondents don’t recognize the health plan’s name, the survey invites them to fill in what they think … How many completed surveys are needed for analysis of the CAHPS Health Plan Survey? … The recommended number of completed questionnaires for the CAHPS Health Plan Survey is 300 per health
-
www.ahrq.gov/patient-safety/settings/pharmacy/index.html
February 01, 2018 - AHRQ's Quality & Patient Safety Programs by Setting: Pharmacy
The Pharmacy Health Literacy Center … provides pharmacists with recently released health literacy tools and other resources from the Agency … for Healthcare Research and Quality
The Community Pharmacy Survey on Patient Safety Culture is designed … specifically for community pharmacy staff and asks for their opinions about the culture of patient safety
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psnet.ahrq.gov/node/854973/psn-pdf
October 31, 2023 - Digital Health Literacy and Patient Safety
The impact of digital health literacy on patient outcomes … and outcomes, patients should be screened for digital health literacy with a
questionnaire such as … Health systems can promote digital health literacy by learning more about their patients’ access to … health record: population-based survey
study. … Association between health literacy, eHealth literacy, and health outcomes
among patients with long-term
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-resources.pdf
May 01, 2023 - Updated May 2023
SOPS Community Pharmacy Survey Resource List 1
https://www.ahrq.gov/sops/surveys … who may have limited health literacy skills. … AHRQ Pharmacy Health Literacy Center
http://www.ahrq.gov/professionals/quality-patient-safety/pharmhealthlit … understanding more about health literacy.
2. … Patient Counseling
1. AHRQ Pharmacy Health Literacy Center
2.
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psnet.ahrq.gov/issue/maternal-health-women-and-girls-african-descent-americas
September 02, 2015 - Copy Citation
Related Resources From the Same Author(s)
Health Literacy: … March 24, 2021
Implications of Health Literacy for Public Health: Workshop Summary. … English-language health literacy or disadvantaged socioeconomic position in a cross-sectional US population-based … survey. … February 16, 2022
View More
Related Resources
Surveys on Patient
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psnet.ahrq.gov/issue/2006-update-consumers-views-patient-safety-and-quality-information
July 28, 2013 - This survey follows up on a prior study from 2004, asking patients about their perceptions of health … As found in other studies , survey respondents overwhelmingly expressed support for full, mandatory … September 20, 2006
The Health Literacy of America's Adults: Results from the 2003 National … Assessment of Adult Literacy. … October 25, 2013
National Survey on Consumers' Experiences With Patient Safety and Quality
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-patient-experience.pdf
June 02, 2025 - It
encompasses the range of interactions that patients have with the
health care system, including: … Financial performance
16
CAHPS Survey Principles
► Surveys focus on what patients want to know … Content
CAHPS Core
Questionnaire
CAHPS
Supplemental
Items
Customized
CAHPS
Survey
20 … Examples of CAHPS
Supplemental Items
• Shared Decision-Making
• Health Literacy
• Health Information … Health Outcomes
Business Outcomes
CAHPS Survey Principles
CAHPS Core Surveys: Some Examples
Patient
-
psnet.ahrq.gov/node/37272/psn-pdf
December 23, 2011 - Communication techniques for patients with low health
literacy: a survey of physicians, nurses, and … Communication techniques for patients with low health
literacy: a survey of physicians, nurses, and … https://psnet.ahrq.gov/issue/communication-techniques-patients-low-health-literacy-survey-physicians- … https://psnet.ahrq.gov/issue/communication-techniques-patients-low-health-literacy-survey-physicians-nurses-and … https://psnet.ahrq.gov/issue/communication-techniques-patients-low-health-literacy-survey-physicians-nurses-and
-
psnet.ahrq.gov/node/849660/psn-pdf
May 31, 2023 - The only nationally representative survey of health literacy, conducted by
National Center for Educational … literacy assessment that examines current health literacy procedures such as the creation of patient … Bridge the Digital Divide: Incorporate digital health literacy strategies8 such as determining patient … Increase the digital health literacy of
patients through education on detecting reliable health information … A Psychometric analysis of the Health Literate Healthcare
Organization-10 Item Questionnaire.
-
www.ahrq.gov/es/topics/index.html?page=1
January 01, 2012 - Literacy Health literacy occurs when health information and services created for the public match with … AHRQ's health literacy resources help health care professionals and delivery organizations make information … Patient and Family Engagement A set of behaviors by patients, family members, and health professionals … Surveys on Patient Safety Culture AHRQ’s Surveys on Patient Safety Culture (SOPS™) Program, develops … and maintains surveys, toolkits, and databases on patient safety culture for hospitals, medical offices
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/fry-administering.pdf
June 02, 2025 - It
encompasses the range of interactions that patients have with the health care
system, including: … ▪ Financial performance
15
CAHPS Survey Principles
► Surveys focus on what patients want to know … Content
CAHPS Core
Questionnaire
CAHPS
Supplemental
Items
Customized
CAHPS
Survey
18 … 19
Examples of CAHPS
Supplemental Items
• Shared Decision-Making
• Health Literacy
• Health Information … Health Outcomes
Business Outcomes
CAHPS Survey Principles
CAHPS Core Surveys: Some Examples
Patient
-
digital.ahrq.gov/ahrq-funded-projects/harnessing-health-information-technology-self-management-support-and-medication
January 01, 2023 - Care Theme
Chronic Disease Management
Health Literacy
Medication Management
Patient Education … Hypoglycemia is more common among type 2 diabetes patients with limited health literacy: the Diabetes … The literacy divide: health literacy and the use of an internet-based patient portal in an integrated … The literacy divide: health literacy and the use of an internet-based patient portal in an integrated … Link:
Telephone Patient Survey - Script from SFHP about the intervention and evaluation
Project
-
digital.ahrq.gov/sites/default/files/docs/citation/r21hs024739-nahm-final-report-2019.pdf
January 01, 2019 - Once a team was filled, the
participants completed the baseline survey and were randomly assigned to … survey was
sent), the 4-month survey, or both surveys. … decision-making, patient-provider
communication, and e-Health literacy. … Patient-oriented health technologies: Patients' perspectives and
use. … Levels of Health Literacy
and Prior Patient Portal Use.
-
psnet.ahrq.gov/issue/err-human-patient-misinterpretations-prescription-drug-label-instructions
February 28, 2011 - with low literacy. … May 21, 2009
View More
Related Resources
Patients with low health … : a survey of pharmacies. … View More
See More About The Topic
Community Pharmacy
Medication Safety
Health … Literacy Improvement
Human Factors Engineering