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psnet.ahrq.gov/issue/our-pharmacy-meeting-patients-needs-pharmacy-health-literacy-assessment-tool-users-guide
December 24, 2008 - A Pharmacy Health Literacy Assessment Tool User's Guide. … A Pharmacy Health Literacy Assessment Tool User's Guide. … A Pharmacy Health Literacy Assessment Tool User's Guide. … June 28, 2023
Community Pharmacy Survey on Patient Safety Culture. … for Users of the AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture.
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www.ahrq.gov/cahps/about-cahps/impact-case-studies/index.html
June 01, 2025 - Literacy and Measure Patient Experience . … Southern California Health Center Uses AHRQ Surveys for Patient Feedback and Improvements . … Case Studies Published Between 2010–2015 University of Missouri Uses AHRQ's Health Literacy Toolkit to … Hawaii Evaluates Medicaid Patients' Managed Care Experiences With AHRQ CAHPS . … Health Plan Uses AHRQ Data and Surveys to Improve Service to Patients and Their Families .
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www.ahrq.gov/topics/index.html?page=1
January 01, 2012 - Literacy Health literacy occurs when health information and services created for the public match with … AHRQ's health literacy resources help health care professionals and delivery organizations make information … Patient and Family Engagement A set of behaviors by patients, family members, and health professionals … Surveys on Patient Safety Culture AHRQ’s Surveys on Patient Safety Culture (SOPS™) Program, develops … and maintains surveys, toolkits, and databases on patient safety culture for hospitals, medical offices
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www.ahrq.gov/news/newsroom/case-studies/202002.html
May 01, 2020 - Low health literacy is associated with poorer health outcomes and inappropriate use of health services … patient care, according to Tziona E. … Amazon gift cards were used as an incentive to complete a pre- and post-course survey. … Students also demonstrated confidence in working with patients with limited literacy. … Literacy,
Outcomes,
Patient Safety
Geographic Location:
New York
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digital.ahrq.gov/research-method/questionnaire
January 01, 2024 - Questionnaire
Implementation of Electronic Health Screening in Primary … Project Name
Improving Teen Care With Health IT
ASTHMAXcel PRO patient satisfaction … PRO mobile application's field testing results in adult patients: Evaluating user characteristics, health … literacy, app satisfaction, and adoption. … , health Literacy, app satisfaction, and adoption.
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www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-health-literacy.pdf
March 01, 2019 - www.ahrq.gov/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2 … The health literacy of America’s adults: results from the 2003
National Assessment of Adult Literacy … Accessed February
6, 2019.This survey is the only national assessment of health literacy to date.
2 … Health literacy: a prescription to end confusion. … Closing the loop: physician communication with diabetic
patients who have low health literacy.
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www.ahrq.gov/patient-safety/reports/engage/start.html
July 01, 2018 - http://www.ahrq.gov/cahps/surveys-guidance/cg/index.html
CG-CAHPS Health Literacy Item Sets. … The CAHPS Health Literacy Item Sets focus on assessing providers’ activities to foster and improve patients … ’ health literacy. … Health literacy is commonly defined as patients’ ability to obtain, process, and understand the basic … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html
Patient measures of patient
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psnet.ahrq.gov/issue/standardizing-medication-labels-confusing-patients-less-workshop-summary
August 15, 2012 - Hernandez LM; for Roundtable on Health Literacy, Board on Population Health and Public Health Practice … Hernandez LM; for Roundtable on Health Literacy, Board on Population Health and Public Health Practice … health literacy or disadvantaged socioeconomic position in a cross-sectional US population-based survey … May 24, 2023
Community Pharmacy Survey on Patient Safety Culture: 2019 User Comparative … April 17, 2019
Community Pharmacy Survey on Patient Safety Culture 2015 User Comparative
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psnet.ahrq.gov/issue/literacy-and-misunderstanding-prescription-drug-labels
September 17, 2010 - Poor health literacy has been identified as an important threat to patient safety, particularly through … In this study, researchers surveyed patients in three urban primary care clinics serving predominantly … indigent populations, and found that low health literacy was independently associated with misunderstanding … with low and marginal health literacy have difficulty comprehending prescribing information. … with low literacy.
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www.ahrq.gov/cahps/quality-improvement/index.html
October 01, 2023 - Using CAHPS Health Plan Survey Data . … Strategies for Improving CAHPS Health Plan Survey Scores . … Tackling Low Health Literacy Among Primary Care Patients: A Model From Missouri ( 13:00 ). … Stan Hudson, Chairman at Health Literacy Education Committee and Associate Director of Center for Health … low health literacy.
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digital.ahrq.gov/population/individuals-low-literacy
January 01, 2024 - Individuals with Low Literacy
A case study on language barriers, health … A case study on language barriers, health literacy, and family interpretation: What is ethical communication … Project Name
Harnessing Health Information Technology to Promote Equitable Care for Patients with … A low literacy, multimedia health information technology intervention to enhance … A low literacy, multimedia health information technology intervention to enhance patient-centered cancer
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-ginsberg.pdf
June 13, 2017 - Medical Home, Health
Literacy, Health Information Technology, Narratives
• Health Plan: Children … 13
CAHPS
Core Survey
Supplemental
Items
CAHPS Customized
Survey
www.ahrq.gov/cahps
CAHPS Design … Principles
• Patient-focused: topics that are important to patients and
for which they are the best … June,
followed by reporting in
October
• 2016: 382 health plans;
148,000 respondents
Clinician … March,
followed by reporting
in June
• 2015: 2,830 clinician
offices and group
practices; 636,000
respondents
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digital.ahrq.gov/ahrq-funded-projects/adapting-scaling-and-spreading-algorithmic-asthma-mobile-intervention-promote/citation/asthmaxcel-pro
January 01, 2023 - , health literacy, app satisfaction, and adoption. … , health Literacy, app satisfaction, and adoption. … Outcomes Within Primary Care Settings
Technology
Mobile App
Patient-Generated Health Data … Needs
Medical Condition
Asthma
Research Method
Pre-Post Study
Quantitative
Questionnaire … Survey
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www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/index.html
April 01, 2016 - 3.0 to ensure that the items are relevant, consistent across surveys, not duplicative with core items … For guidance on using supplemental items, refer to Preparing a Questionnaire Using the CAHPS Clinician … Patient saw a specialist for a particular health problem
PCMH3. … Someone from provider’s office talked with patient about specific health goals
PCMH5. … Conditions
People with Mobility Impairments
Health Information Technology
Health Literacy
Patient-Centered
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-experience-fry-webinar.pdf
January 01, 2014 - “Patient experience encompasses the range of interactions that
patients have with the health care system … Examining the role of patient experience surveys in measuring
health care quality. … it matters to
patients and families.
19
www.ahrq.gov/cahps
CAHPS Survey Content
CAHPS Core
Questionnaire … CAHPS
Supplemental
Items
Customized
CAHPS
Survey
20
www.ahrq.gov/cahps
CAHPS Core Questionnaires … Outcomes
CAHPS Survey Content
CAHPS Core Questionnaires
CAHPS Supplemental Items
CAHPS Core Surveys
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www.ahrq.gov/cahps/surveys-guidance/hospital/about/adult_hp_survey.html
January 01, 2025 - The items address two topics: Health literacy — These items assess the extent to which professionals … in hospital settings are reducing the health literacy demands they place on patients. … produces 11 measures of patient experience: seven composite (multi-item) measures and four single-item … Maximum of 12 supplemental items may be added to the survey (formerly unrestricted) Proxy respondents … not prohibited from answering survey for patients (formerly prohibited) The survey, its methodology
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www.ahrq.gov/patient-safety/settings/ambulatory/index.html
June 01, 2025 - (ASC) Survey on Patient Safety Culture is a staff-administered survey that helps ambulatory surgery … Health Literacy Universal Precautions Toolkit, 2nd Edition can help primary care practices reduce the … complexity of healthcare, increase patient understanding of health information, and enhance support … for patients of all literacy levels. … Medical Office Survey of Patient Safety Culture is a staff-administered survey that helps medical offices
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www.ahrq.gov/news/newsroom/case-studies/201604.html
May 01, 2016 - Johns Hopkins HealthCare Uses AHRQ Resources to Promote Health Literacy and Measure Patient Experience … "Questions Are the Answer" is part of JHHC's Health Literacy Initiative that was launched in 2012. … As part of that same initiative, JHHC also uses AHRQ's Health Literacy Universal Precautions Toolkit … Plan 5.0 survey each year to assess patients' experiences with health plans and their services. … That leads to better and safer patient care."
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digital.ahrq.gov/ahrq-funded-projects/engaging-diverse-patients-using-online-patient-portal
January 01, 2023 - Adapting patient experience data collection processes for lower literacy patient populations using tablets … Mixed Methods , Survey Technology: Mobile Device Population: Individuals with Low Literacy
Perspectives … Mixed Methods , Observational Study , Survey Technology: Electronic Health Record/Electronic Medical … in Health Information Technology Use Description: This is a questionnaire designed to be completed … Link:
Engaging Diverse Patients in Health Information Technology Use
Document Type: Questionnaire
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psnet.ahrq.gov/issue/keeping-patients-safe-transforming-work-environment-nurses
July 05, 2016 - July 5, 2008
Health Literacy: A Prescription to End Confusion. … Limited Health Literacy. … August 15, 2012
Implications of Health Literacy for Public Health: Workshop Summary. … December 17, 2014
View More
Related Resources
Surveys on Patient … November 4, 2020
AHRQ Nursing Home Survey on Patient Safety Culture: 2014 User Comparative