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www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/index.html
March 01, 2025 - Outcome Survey (phone version)
Patient Outcome Survey (mailed version)
Tool 6: How To Monitor RED … Literacy in Readmissions Culture and Its Relationship to Readmissions Language and Its … Relationship to Readmissions and Patient Safety Health Literacy and Its Relationship to Readmissions … Records and the RED Workstation Patient Surveys Measurement Timing and Frequency Other … Outcome Survey (mailed version) Patient Outcome Survey (phone version) Tool 7: Understanding and
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www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/index.html
March 01, 2025 - Outcome Survey (phone version)
Patient Outcome Survey (mailed version)
Tool 6: How To Monitor RED … Literacy in Readmissions Culture and Its Relationship to Readmissions Language and Its … Relationship to Readmissions and Patient Safety Health Literacy and Its Relationship to Readmissions … Records and the RED Workstation Patient Surveys Measurement Timing and Frequency Other … Outcome Survey (mailed version) Patient Outcome Survey (phone version) Tool 7: Understanding and
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www.ahrq.gov/cahps/bibliography/index.html
November 01, 2024 - Evaluating cancer patient-reported experience measures against health literacy best practices. … Evaluating cancer patient-reported experience measures against health literacy best practices - PubMed … Patient Surveys Are Used Most Often to Assess Health Care Innovations, Rigorous Methods Are Less Common … Patient Surveys Are Used Most Often to Assess Health Care Innovations, Rigorous Methods Are Less Common … Leveraging Patients' Creative Ideas for Innovation in Health Care. Millbank Q.
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www.ahrq.gov/sitemap.html
August 31, 2025 - Healthcare Cost and Utilization Project (HCUP)
Mental Disorders
Medical Expenditure Panel Survey … Safety Databases
AHRQ Quality Indicator Tools for Data Analytics
Surveys on Patient Safety … Literacy
Health Systems Research
Innovations
Learning Health Systems
Network … Patient Safety
Patient-Centered Outcomes Research (PCOR)
Pediatric Quality Measures Program … (SDOH)
Surveys on Patient Safety Culture (SOPS®)
TAKEheart
Talking Quality
TeamSTEPPS
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/highlights/ps-project-highlights-pfe.pdf
January 01, 2023 - decision-making behaviors, including patient activation, depression, and health literacy.
1PSLLs take … with limited health literacy to navigate health systems and understand and use health
information. … aimed at
increasing support for patients with limited health
literacy. … ’ medical
decision-making behaviors, including patient activation,
depression, and health literacy. … /informed-choice.html
https://www.ahrq.gov/health-literacy/professional-training/informed-choice.html
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www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6kculturalcompetence.html
March 01, 2020 - literacy barriers that have a negative impact on their experience with care and health care outcomes … . 2-5
Relevant Questions on the CAHPS Health Plan Survey
Survey questions related to cultural competence … are now part of the Qualified Health Plan Enrollee Experience Survey (QHP Enrollee Survey) that the … This survey expands on the core Health Plan Survey to ask enrollees about—
Access to interpreters … American Community Survey Reports. United States Census Bureau; Aug 2013.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol1/Schillinger.pdf
January 01, 2004 - measure of health-related literacy.26–29 Using established convention, we
categorized patients as … literacy, while 23 (13
percent) had marginal health literacy, and 69 (39 percent) had adequate health … Closing the
loop: physician communication with diabetic patients
who have low health literacy. … The test
of functional health literacy in adults: a new
instrument for measuring patients’ literacy … Inadequate functional health literacy among patients at
two public hospitals.
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www.ahrq.gov/research/publications/search.html?page=10
March 01, 2016 - Information Technology Health Literacy Hospitals & Health Systems Patient & Family Engagement Prevention … Safety in Primary Care Settings by Engaging Patients and Families
To promote stronger patient engagement … , AHRQ has developed a guide to help patients, families, and health professionals in primary care settings … on Patient Safety Culture
This tool was designed primarily for users of AHRQ Surveys on Patient … It provides step-by-step guidance to help survey users develop an action plan to improve patient safety
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www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/care-coordination-resource-guide.pdf
November 17, 2022 - survey and measure. … AHA - Health literacy and patient safety: Help patients understand
This video is part of a health literacy … AHRQ - Health Literacy Universal Precautions Toolkit, 2nd Edition
This toolkit contains health literacy … v=cGtTZ_vxjyA
https://www.ahrq.gov/health-literacy/improve/precautions/tool5.html
https://www.ahrq.gov … AHRQ - Working with Patients and Families as Advisors
This excerpt from AHRQ’s Guide to Patient and
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
April 24, 2018 - Questionnaires
• CAHPS Clinician & Group Survey:
Overview of the Questionnaires
• Clinician & Group … • Health Literacy
• Health Information Technology
Survey Administration Guidelines
• Preparing a … Questionnaire Using the
CAHPS Clinician & Group Survey
• Fielding the CAHPS Clinician & Group
Survey … /surveys-guidance/item-sets/literacy/index.html
https://www.ahrq.gov/cahps/surveys-guidance/item-sets … Many health systems that are
currently collecting open-ended responses as part of their patient surveys
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www.ahrq.gov/patient-safety/reports/engage/interventions/teachback.html
June 01, 2023 - for health care providers to ensure that they have explained medical information clearly so that patients … Care Settings by Engaging Patients and Families . … Survey [PDF, 153 KB]
Assess the use of teach-back in the practice. … Short survey for all members of the practice (clinicians and staff) to assess the use of teach-back. … Literacy Universal Precautions Toolkit
Using the Teach-Back Technique from the SHARE Approach Toolkit
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm3a.html
October 01, 2014 - Survey. … Health Questionnaire. … The Patient Health Questionnaire (PHQ) is a tool designed to help primary care physicians diagnose depression … Development of the Patient Activation Measure (PAM): conceptualizing and measuring activation in patients … Patient Health Questionnaire (PHQ) Screeners. http://www.phqscreeners.com.
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www.ahrq.gov/sites/default/files/2024-01/greenwald-report.pdf
January 01, 2024 - Patient education, literacy, and empowerment and its impact on
medication reconciliation;
ii. … Addressing patient-centeredness and literacy. 4.1
2. … Improving the recognition, understanding of, and approaches to patients with language,
literacy, or … that are literacy sensitive
and apply universal precautions (i.e., assuming that all patients have … , which include issues of patient
literacy.
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www.ahrq.gov/professionals/index.html
March 01, 2016 - MONAHRQ
System Design Resources
Prevention & Chronic Care
Preventing disease and helping patients … Safety
Tips for preventing medical errors and promoting patient safety, measuring health care quality … Healthcare-Associated Infections Program
Comprehensive Unit-based Safety Program (CUSP)
Partnership for Patients … Patient and Family Engagement
Patient Safety Measure Tools & Resources
Pharmacy Health Literacy … Center
Surveys on Patient Safety Culture
Quality Measure Tools & Resources
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www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-atlas3.html
October 01, 2013 - Survey)
A-17. … Measure 14: Patients referred to a community health educator referral liaison (CHERL)
A-18. … to achieve prevention goals
M
Patient health literacy
N
Patient health numeracy … O
Patient appropriate use of health information technology
P
Patient awareness of available … resource
TT
Average total time working with client
UU
Percentage of clients referred
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www.ahrq.gov/prevention/resources/chronic-care/clinical-community-relationships-measures-atlas/ccrm-atlas-table41.html
March 01, 2013 - Clinical-Community Relationships Measures Instruments
Safety Check Practitioner Post-Visit Survey … Wrap-Around Observation Manual—Second Version
Continuity of Care Practices Survey—Practice Level [ … Community resource
Clinic/clinician—patient
Clinic/clinician—community resource
Patient—community … *
**
*
*
*
Feedback and communication
*
*
*
*
(2)
12 , 20 **
*
Health … literacy
*
**
*
*
*
*
Information technology infrastructure
**
**
**
*
*
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/resources/ccrm-atlas-suppl/ccrm-atlas-suppl.pdf
October 01, 2013 - prevention goals
M Patient health literacy
N Patient health numeracy
O Patient appropriate use … health literacy
Description This measure assesses patients’ ability to understand health information … Domain Health literacy (patient)
Data source Patient/individual survey
Calculation method This measure … This measure may be
reported as the percentage of patients achieving adequate health literacy. … Domain Health literacy (patient)
Data source Patient/individual survey
Calculation method This measure
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www.ahrq.gov/sites/default/files/publications/files/ccrm-atlas-suppl.pdf
October 01, 2013 - prevention goals
M Patient health literacy
N Patient health numeracy
O Patient appropriate use … health literacy
Description This measure assesses patients’ ability to understand health information … Domain Health literacy (patient)
Data source Patient/individual survey
Calculation method This measure … This measure may be
reported as the percentage of patients achieving adequate health literacy. … Domain Health literacy (patient)
Data source Patient/individual survey
Calculation method This measure
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www.ahrq.gov/research/findings/nhqrdr/2014chartbooks/womenhealth/wm-ppc.html
March 01, 2020 - Importance: Patient-centered care is supported by good provider-patient communication so that patients … This style of care has been shown to improve patients’ health and health care ( Heidenreich, 2013 ) and … literacy ( Kountz, 2009 ), which means they lack the "capacity to obtain, process, and understand basic … Low health literacy is associated with higher mortality, higher rates of hospitalization, and poor self-management … , and patient and clinician satisfaction and contribute to health disparities, even among people with
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/about-pcmh-item-set-cg20.pdf
May 22, 2014 - Questionnaires
• CAHPS Clinician & Group Surveys:
Overview of the Questionnaires
• 12-Month Survey … the Item Set for Addressing
Health Literacy
• About the Cultural Competence Item Set
• About the … Survey Administration Guidelines
• Preparing a Questionnaire Using the
CAHPS Clinician & Group … a Questionnaire Using the CAHPS Clinician & Group Surveys. … Medical Home (PCMH) Item Set
Documents Available for the CAHPS Clinician & Group Surveys
Questionnaires