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Showing results for "health literacy patient survey".

21. Impact Case Studies on the CAHPS Surveys | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/about-cahps/impact-case-studies/index.html
    June 01, 2025 - Literacy and Measure Patient Experience . … Southern California Health Center Uses AHRQ Surveys for Patient Feedback and Improvements . … Case Studies Published Between 2010–2015 University of Missouri Uses AHRQ's Health Literacy Toolkit to … Hawaii Evaluates Medicaid Patients' Managed Care Experiences With AHRQ CAHPS . … Health Plan Uses AHRQ Data and Surveys to Improve Service to Patients and Their Families .

22. | Agency for Healthcare Research and Quality
    www.ahrq.gov/topics/index.html?page=1
    January 01, 2012 - Literacy Health literacy occurs when health information and services created for the public match with … AHRQ's health literacy resources help health care professionals and delivery organizations make information … Patient and Family Engagement A set of behaviors by patients, family members, and health professionals … Surveys on Patient Safety Culture AHRQ’s Surveys on Patient Safety Culture (SOPS™) Program, develops … and maintains surveys, toolkits, and databases on patient safety culture for hospitals, medical offices

23. New York Occupational Therapy Program Promotes Health Literacy with AHRQ’s Toolkit | Agency for Healthcare Research and Quality
    www.ahrq.gov/news/newsroom/case-studies/202002.html
    May 01, 2020 - Low health literacy is associated with poorer health outcomes and inappropriate use of health services … patient care, according to Tziona E. … Amazon gift cards were used as an incentive to complete a pre- and post-course survey.  … Students also demonstrated confidence in working with patients with limited literacy.   … Literacy, Outcomes, Patient Safety Geographic Location: New York

24. More Effort Is Needed To Ensure Patients Understand Doctors' Instructions (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-health-literacy.pdf
    March 01, 2019 - www.ahrq.gov/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2 … The health literacy of America’s adults: results from the 2003 National Assessment of Adult Literacy … Accessed February 6, 2019.This survey is the only national assessment of health literacy to date. 2 … Health literacy: a prescription to end confusion. … Closing the loop: physician communication with diabetic patients who have low health literacy.

25. Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/reports/engage/start.html
    July 01, 2018 - http://www.ahrq.gov/cahps/surveys-guidance/cg/index.html CG-CAHPS Health Literacy Item Sets. … The CAHPS Health Literacy Item Sets focus on assessing providers’ activities to foster and improve patients … ’ health literacy. … Health literacy is commonly defined as patients’ ability to obtain, process, and understand the basic … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html Patient measures of patient

26. Improving Patient Experience | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/quality-improvement/index.html
    October 01, 2023 - Using CAHPS Health Plan Survey Data . … Strategies for Improving CAHPS Health Plan Survey Scores . … Tackling Low Health Literacy Among Primary Care Patients: A Model From Missouri ( 13:00 ). … Stan Hudson, Chairman at Health Literacy Education Committee and Associate Director of Center for Health … low health literacy.

27. Introducing the CAHPS Cancer Care Survey (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-ginsberg.pdf
    June 13, 2017 - Medical Home, Health Literacy, Health Information Technology, Narratives • Health Plan: Children … 13 CAHPS Core Survey Supplemental Items CAHPS Customized Survey www.ahrq.gov/cahps CAHPS Design … Principles • Patient-focused: topics that are important to patients and for which they are the best … June, followed by reporting in October • 2016: 382 health plans; 148,000 respondents Clinician … March, followed by reporting in June • 2015: 2,830 clinician offices and group practices; 636,000 respondents

28. Supplemental Items for the CAHPS Clinician & Group Survey | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/index.html
    April 01, 2016 - 3.0 to ensure that the items are relevant, consistent across surveys, not duplicative with core items … For guidance on using supplemental items, refer to Preparing a Questionnaire Using the CAHPS Clinician … Patient saw a specialist for a particular health problem PCMH3. … Someone from provider’s office talked with patient about specific health goals PCMH5. … Conditions People with Mobility Impairments Health Information Technology Health Literacy Patient-Centered

29. Understanding CAHPS® Surveys: A Primer for New Users (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-experience-fry-webinar.pdf
    January 01, 2014 - “Patient experience encompasses the range of interactions that patients have with the health care system … Examining the role of patient experience surveys in measuring health care quality. … it matters to patients and families. 19 www.ahrq.gov/cahps CAHPS Survey Content CAHPS Core Questionnaire … CAHPS Supplemental Items Customized CAHPS Survey 20 www.ahrq.gov/cahps CAHPS Core Questionnaires … Outcomes CAHPS Survey Content CAHPS Core Questionnaires CAHPS Supplemental Items CAHPS Core Surveys

30. CAHPS Adult Hospital Survey | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/surveys-guidance/hospital/about/adult_hp_survey.html
    January 01, 2025 - The items address two topics: Health literacy — These items assess the extent to which professionals … in hospital settings are reducing the health literacy demands they place on patients. … produces 11 measures of patient experience: seven composite (multi-item) measures and four single-item …   Maximum of 12 supplemental items may be added to the survey (formerly unrestricted)  Proxy respondents … not prohibited from answering survey for patients (formerly prohibited)  The survey, its methodology

31. AHRQ's Quality & Patient Safety Programs by Setting: Ambulatory Care | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/ambulatory/index.html
    June 01, 2025 - (ASC) Survey on Patient Safety Culture is a staff-administered survey that helps ambulatory surgery … Health Literacy Universal Precautions Toolkit, 2nd Edition can help primary care practices reduce the … complexity of healthcare, increase patient understanding of health information, and enhance support … for patients of all literacy levels. … Medical Office Survey of Patient Safety Culture is a staff-administered survey that helps medical offices

32. Johns Hopkins HealthCare Uses AHRQ Resources to Promote Health Literacy and Measure Patient Experience | Agency for Healthcare Research and Quality
    www.ahrq.gov/news/newsroom/case-studies/201604.html
    May 01, 2016 - Johns Hopkins HealthCare Uses AHRQ Resources to Promote Health Literacy and Measure Patient Experience … "Questions Are the Answer" is part of JHHC's Health Literacy Initiative that was launched in 2012. … As part of that same initiative, JHHC also uses AHRQ's Health Literacy Universal Precautions Toolkit … Plan 5.0 survey each year to assess patients' experiences with health plans and their services. … That leads to better and safer patient care."

33. Patient Element | Agency for Healthcare Research and Quality
    www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-atlas3-2.html
    October 01, 2013 - Data source Patient/individual survey Calculation method This measure may be assessed for patients … Element Potential Measure M Item Description Title Patient health literacy … Domain Health literacy (patient) Data source Patient/individual survey Calculation method … This measure may be reported as the percentage of patients achieving adequate health literacy. … Domain Health literacy (patient) Data source Patient/individual survey Calculation method

34. Understanding CAHPS® Surveys: A Primer for New Users - Fry (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-fry.pdf
    June 02, 2025 - Patient experience encompasses the range of interactions that patients have with the health care system … research evidence: ► Surveys focus on what patients said they want/need to know ► Stakeholder and … Plan ► Home and Community-Based Services 18 CAHPS Survey Content CAHPS Core Questionnaire … Literacy • Health Information Technology • Interpreter Services • Communication • Narrative Items … Patient Satisfaction Correlation with Other Key Outcomes CAHPS Survey Principles CAHPS Core Surveys

35. Evaluation Planning Tool (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/06-pfe-planning-evaluation.pdf
    August 01, 2021 - � Number of times patients document use of the 60 Seconds To Improve Diagnostic Safety [via patient … with the strategy [via provider feedback survey] � D Health Literacy Item Sets for the AHRQ CAHPS Clinician … & Group Survey https://www.ahrq.gov/cahps/ surveys-guidance/item-sets/literacy/ index.html2 https:/ … .pdf https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html How will we document … Three surveys can be used to collect information from patients, providers, or staff on the impact of

36. CAHPS Health Plan Survey | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/surveys-guidance/hp/index.html
    March 01, 2025 - MB) includes information about: Preparing a questionnaire, Drawing a sample of potential respondents … FAQs About the Health Plan Survey Why does the CAHPS Health Plan Survey ask respondents to continue answering … If respondents don’t recognize the health plan’s name, the survey invites them to fill in what they think … How many completed surveys are needed for analysis of the CAHPS Health Plan Survey? … The recommended number of completed questionnaires for the CAHPS Health Plan Survey is 300 per health

37. AHRQ's Quality & Patient Safety Programs by Setting: Pharmacy | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/pharmacy/index.html
    February 01, 2018 - AHRQ's Quality & Patient Safety Programs by Setting: Pharmacy The Pharmacy Health Literacy Center … provides pharmacists with recently released health literacy tools and other resources from the Agency … for Healthcare Research and Quality The Community Pharmacy Survey on Patient Safety Culture is designed … specifically for community pharmacy staff and asks for their opinions about the culture of patient safety

38. Improving Patient Safety in Community Pharmacies: A Resource List for Users of the AHRQ Community Pharmacy Survey on Patient Safety Culture (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-resources.pdf
    May 01, 2023 - Updated May 2023 SOPS Community Pharmacy Survey Resource List 1 https://www.ahrq.gov/sops/surveys … who may have limited health literacy skills. … AHRQ Pharmacy Health Literacy Center http://www.ahrq.gov/professionals/quality-patient-safety/pharmhealthlit … understanding more about health literacy. 2. … Patient Counseling 1. AHRQ Pharmacy Health Literacy Center 2.

39. What is Patient Experience and How Does CAHPS Measure It? (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-patient-experience.pdf
    June 02, 2025 - It encompasses the range of interactions that patients have with the health care system, including: …  Financial performance 16 CAHPS Survey Principles ► Surveys focus on what patients want to know … Content CAHPS Core Questionnaire CAHPS Supplemental Items Customized CAHPS Survey 20 … Examples of CAHPS Supplemental Items • Shared Decision-Making • Health Literacy • Health Information … Health Outcomes Business Outcomes CAHPS Survey Principles CAHPS Core Surveys: Some Examples Patient

40. | Agency for Healthcare Research and Quality
    www.ahrq.gov/es/topics/index.html?page=1
    January 01, 2012 - Literacy Health literacy occurs when health information and services created for the public match with … AHRQ's health literacy resources help health care professionals and delivery organizations make information … Patient and Family Engagement A set of behaviors by patients, family members, and health professionals … Surveys on Patient Safety Culture AHRQ’s Surveys on Patient Safety Culture (SOPS™) Program, develops … and maintains surveys, toolkits, and databases on patient safety culture for hospitals, medical offices