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teamstepps.ahrq.gov/evidencenow/tools/keydrivers/engage-patients-families.html
November 01, 2018 - A frequent first step is for practices to ask patients and families for feedback on materials to educate … feedback is used. … limited health literacy and even more face significant challenges in understanding numbers and estimations … , encouraging questions, using other shared decision-making techniques such as high quality decision … calls, patient portals, postcards, and secure emails to contact patients.
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preventiveservices.ahrq.gov/evidencenow/tools/keydrivers/engage-patients-families.html
November 01, 2018 - A frequent first step is for practices to ask patients and families for feedback on materials to educate … feedback is used. … limited health literacy and even more face significant challenges in understanding numbers and estimations … , encouraging questions, using other shared decision-making techniques such as high quality decision … calls, patient portals, postcards, and secure emails to contact patients.
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ce.effectivehealthcare.ahrq.gov/evidencenow/tools/keydrivers/engage-patients-families.html
November 01, 2018 - A frequent first step is for practices to ask patients and families for feedback on materials to educate … feedback is used. … limited health literacy and even more face significant challenges in understanding numbers and estimations … , encouraging questions, using other shared decision-making techniques such as high quality decision … calls, patient portals, postcards, and secure emails to contact patients.
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www.healthcare411.ahrq.gov/evidencenow/tools/keydrivers/engage-patients-families.html
November 01, 2018 - A frequent first step is for practices to ask patients and families for feedback on materials to educate … feedback is used. … limited health literacy and even more face significant challenges in understanding numbers and estimations … , encouraging questions, using other shared decision-making techniques such as high quality decision … calls, patient portals, postcards, and secure emails to contact patients.
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healthcare411.ahrq.gov/evidencenow/tools/keydrivers/engage-patients-families.html
November 01, 2018 - A frequent first step is for practices to ask patients and families for feedback on materials to educate … feedback is used. … limited health literacy and even more face significant challenges in understanding numbers and estimations … , encouraging questions, using other shared decision-making techniques such as high quality decision … calls, patient portals, postcards, and secure emails to contact patients.
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www.ahrq.gov/cahps/bibliography/index.html
November 01, 2024 - Evaluating cancer patient-reported experience measures against health literacy best practices. … Evaluating cancer patient-reported experience measures against health literacy best practices - PubMed … The Perceived Usefulness of Patient Narrative Feedback in Primary Care Settings. Patient Exp J. … The Perceived Usefulness of Patient Narrative Feedback in Primary Care Settings
Hargraves JL … Leveraging Patients' Creative Ideas for Innovation in Health Care. Millbank Q.
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ce.effectivehealthcare.ahrq.gov/research/findings/final-reports/environmental-scan-programs/envscan-program2.html
April 01, 2018 - Triage questions— techniques to categorize patients based on their needs or benefit from treatment. … Data Abstraction Template by Category
Category
Data Field
Questions
Inclusion Criteria
Patient … Although AIR identified a number of health literacy programs during the environmental scan, most of these … literacy and lacked a patient safety orientation. … Programs designed to improve patient safety through increased health literacy, however, were included
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www.cpsi.ahrq.gov/news/events/conference/2011/jack/index.html
October 01, 2014 - Language and health literacy issues. Substance abuse/depression. … Monitor progress to provide feedback. Monitor sustainability. … Step 12: Adapt transitions of care for low health literacy and LEP patients. … Step 14: Monitor and Feedback Process and Outcome Measures. … Slide 35
Patient Activation Page Image: A sample questions form for patients.
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ce.effectivehealthcare.ahrq.gov/news/events/conference/2011/jack/index.html
October 01, 2014 - Language and health literacy issues. Substance abuse/depression. … Monitor progress to provide feedback. Monitor sustainability. … Step 12: Adapt transitions of care for low health literacy and LEP patients. … Step 14: Monitor and Feedback Process and Outcome Measures. … Slide 35
Patient Activation Page Image: A sample questions form for patients.
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www.ahrq.gov/sites/default/files/2024-12/thorpe-rask-report.pdf
January 01, 2024 - Research team provided education on health literacy, safe medication use, best
practices, aging and … patient safety, safety culture, health literacy. … Health and cultural literacy was the most recent topic.
4. … , and health literacy (HL). … safety, patient education, health literacy
Publications: Jacobson KJ, Green DC, He D.
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cahps.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html
December 01, 2023 - Medical Home
Health Literacy
Health Information Technology
Children with Chronic Conditions … Representativeness: They include experiences from patients across a range of health status and socio-demographic … Learning from Patients: The Impact of Using Patient Narratives on Patient Experience Scores. … Learning from Patient Narratives Through Innovative Feedback Reporting Methods (Webcast) (May 31, 2023 … Narratives Through Innovative Feedback Reporting Methods (Webcast) (1:01:36)
The Power of Patient
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monahrq.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html
December 01, 2023 - Medical Home
Health Literacy
Health Information Technology
Children with Chronic Conditions … Representativeness: They include experiences from patients across a range of health status and socio-demographic … Learning from Patients: The Impact of Using Patient Narratives on Patient Experience Scores. … Learning from Patient Narratives Through Innovative Feedback Reporting Methods (Webcast) (May 31, 2023 … Narratives Through Innovative Feedback Reporting Methods (Webcast) (1:01:36)
The Power of Patient
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healthcare411.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html
December 01, 2023 - Medical Home
Health Literacy
Health Information Technology
Children with Chronic Conditions … Representativeness: They include experiences from patients across a range of health status and socio-demographic … Learning from Patients: The Impact of Using Patient Narratives on Patient Experience Scores. … Learning from Patient Narratives Through Innovative Feedback Reporting Methods (Webcast) (May 31, 2023 … Narratives Through Innovative Feedback Reporting Methods (Webcast) (1:01:36)
The Power of Patient
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preventiveservices.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html
December 01, 2023 - Medical Home
Health Literacy
Health Information Technology
Children with Chronic Conditions … Representativeness: They include experiences from patients across a range of health status and socio-demographic … Learning from Patients: The Impact of Using Patient Narratives on Patient Experience Scores. … Learning from Patient Narratives Through Innovative Feedback Reporting Methods (Webcast) (May 31, 2023 … Narratives Through Innovative Feedback Reporting Methods (Webcast) (1:01:36)
The Power of Patient
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html
December 01, 2023 - Medical Home
Health Literacy
Health Information Technology
Children with Chronic Conditions … Representativeness: They include experiences from patients across a range of health status and socio-demographic … Learning from Patients: The Impact of Using Patient Narratives on Patient Experience Scores. … Learning from Patient Narratives Through Innovative Feedback Reporting Methods (Webcast) (May 31, 2023 … Narratives Through Innovative Feedback Reporting Methods (Webcast) (1:01:36)
The Power of Patient
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/opennotes-1.pdf
May 01, 2016 - It
improves the feeling in patients that they can ask
questions. … ■ How will feedback be collected from patients and
providers? … computer literacy/access concerns? … usability of the system to find areas where patients
had questions. … d
■ Solicitation of Feedback: BIDMC has an ongoing
pilot program as part of the OpenNotes Patient
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digital.ahrq.gov/sites/default/files/docs/technologies-underserved-populations-qas-02282023.pdf
February 28, 2023 - ANSWER: We message patients about how the questions will not be tied to their electronic health record … Our approach to health
literacy and systems like Gabby is to apply an intervention that is appropriate … for all health literacy levels and all socioeconomic
levels. … Gabby is appropriate for both low health literacy, as well as those with higher levels of health literacy … ANSWER: We message patients about how the questions will not be tied to their electronic health record
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digital.ahrq.gov/sites/default/files/docs/ahrq_nrc_multi_grantee_meeting_slides_patient_recruitment.pdf
April 28, 2010 - participating in
research studies
• Recruitment materials should be designed
to meet the needs and literacy … literacy lessons in ads/letters
- 5th grade reading level
- Short sentences or bullets
- Action verbs … , practice-based
Study Outcomes
Study patients who use eJournal/physician’s EMR to share
health … Recruitment
Initial goal
– 5400 consented patients
– To get there…. 20,000 Patient Gateway (PG) users … barriers
Increasing Clinician
Buy-in
“Lunch and Learns”
Promotional materials
Providing feedback
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm3a.html
October 01, 2014 - The Short Form Health Survey comes in three versions: 36, 12, and eight questions. … , and follow-up. s
Patient Health Questionnaire. … literacy. … Development of the Patient Activation Measure (PAM): conceptualizing and measuring activation in patients … Patient Health Questionnaire (PHQ) Screeners. http://www.phqscreeners.com.
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digital.ahrq.gov/sites/default/files/docs/medication-management-elderly-transcript-081811.pdf
May 25, 2016 - literacy. … And who’s at risk below health literacy? … literacy. … I should say that I don’t personally believe that health literacy is
a function of an individual, meaning … If we think about that as being a problem of health
literacy between the two, then you can broaden