-
cdsic.ahrq.gov/sites/default/files/2024-09/PAIGE%20Assessment%20Report_Public%20Version.pdf
January 01, 2024 - o More usability testing should be conducted with patients with limited digital and/or health
literacy … It may be especially
helpful for patients with lower health literacy who could use support in understanding … Conducting future testing with patients with low digital
and/or health literacy would support understanding … Similar to patient feedback,
clinicians noted that PAIGE could ask more relevant follow-up questions … They also recommended conducting testing with patients with limited digital or health literacy to
understand
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/pharmlit/pharmlitap3.pdf
October 15, 2007 - A Pharmacy Health Literacy Assessment Tool User's Guide: Appendix 3
How Health Literacy Friendly Are … feedback on the written materials we prepare
for our patients.
11 a. … The patient asks a lot of questions.
h. The patient is angry at the pharmacy staff.
i. … We regularly ask our patients for verbal or written
feedback about the quality and effectiveness of … If asked, they could tell a client
where to get help to improve his or her literacy skills.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/pharmlit/pharmlitap3.pdf
October 15, 2007 - A Pharmacy Health Literacy Assessment Tool User's Guide: Appendix 3
How Health Literacy Friendly Are … feedback on the written materials we prepare
for our patients.
11 a. … The patient asks a lot of questions.
h. The patient is angry at the pharmacy staff.
i. … We regularly ask our patients for verbal or written
feedback about the quality and effectiveness of … If asked, they could tell a client
where to get help to improve his or her literacy skills.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2-tool4d.docx
December 10, 2015 - Brief Patient Feedback Form
We would like your honest feedback. … Please answer these questions either yes or no about the visit you had today. … Did this provider or staff member encourage you to ask questions?
Yes
No
6. … Did this provider or staff member answer all your questions to your satisfaction?
Yes
No
7. … Yes
No
AHRQ Health Literacy Universal Precautions Toolkit 2nd Edition:
Brief Patient Feedback Form
-
www.talkingquality.ahrq.gov/health-literacy/professional-training/lepguide/app-d.html
September 01, 2020 - Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
Research … Tools, Data, and Funding
Improving Patient Safety Systems for Patients With Limited … Improve Patient Safety for LEP Patients
Chapter 3: Improving Team Communication To Foster Safety for … https://www.ahrq.gov/health-literacy/professional-training/lepguide/app-d.html
-
www.monahrq.ahrq.gov/health-literacy/professional-training/lepguide/app-d.html
September 01, 2020 - Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
Research … Tools, Data, and Funding
Improving Patient Safety Systems for Patients With Limited … Improve Patient Safety for LEP Patients
Chapter 3: Improving Team Communication To Foster Safety for … https://www.ahrq.gov/health-literacy/professional-training/lepguide/app-d.html
-
www.qualitymeasures.ahrq.gov/health-literacy/professional-training/lepguide/app-d.html
September 01, 2020 - Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
Research … Tools, Data, and Funding
Improving Patient Safety Systems for Patients With Limited … Improve Patient Safety for LEP Patients
Chapter 3: Improving Team Communication To Foster Safety for … https://www.ahrq.gov/health-literacy/professional-training/lepguide/app-d.html
-
www.innovations.ahrq.gov/health-literacy/professional-training/lepguide/app-d.html
September 01, 2020 - Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
Research … Tools, Data, and Funding
Improving Patient Safety Systems for Patients With Limited … Improve Patient Safety for LEP Patients
Chapter 3: Improving Team Communication To Foster Safety for … https://www.ahrq.gov/health-literacy/professional-training/lepguide/app-d.html
-
www.cahps.ahrq.gov/health-literacy/professional-training/lepguide/app-d.html
September 01, 2020 - Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
Research … Tools, Data, and Funding
Improving Patient Safety Systems for Patients With Limited … Improve Patient Safety for LEP Patients
Chapter 3: Improving Team Communication To Foster Safety for … https://www.ahrq.gov/health-literacy/professional-training/lepguide/app-d.html
-
ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/lepguide/app-d.html
September 01, 2020 - Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
Research … Tools, Data, and Funding
Improving Patient Safety Systems for Patients With Limited … Improve Patient Safety for LEP Patients
Chapter 3: Improving Team Communication To Foster Safety for … https://www.ahrq.gov/health-literacy/professional-training/lepguide/app-d.html
-
digital.ahrq.gov/sites/default/files/docs/publication/r21hs021797-gillespie-final-report-2015.pdf
January 01, 2015 - with
marginal health literacy and 35% of patients with inadequate health literacy. … The health literacy evaluation also contained three questions to determine the
patient’s own … in mind the health literacy and preferences of the individual patient. … Even if a patient has higher health
literacy, computer literacy, and higher socioeconomic status, as … , health literacy, numeracy, and preferences regarding the optimal
approach to patient education is
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/patient-portal-form.docx
March 01, 2024 - Patient Portal Feedback Form
Instructions: These questions are meant to guide your collection of feedback … as you observe a patient using your portal. … They are not intended for distribution directly to patients. … Allow the patient to navigate the site. … After they are done, ask the following questions and use this form to record responses.
1.
-
www.ahrq.gov/news/newsletters/e-newsletter/911.html
April 01, 2024 - Health Literacy–Informed Intervention Reduces Pediatric Caregiver Liquid Medication Dosing Errors … Today's Headlines:
Health Literacy–Informed Intervention Reduces Pediatric Caregiver Liquid Medication … health literacy–informed tools and information to caregivers significantly reduced liquid medication … ET: Listening to the Voice of the Patient: Using Multiple Feedback Methods To Complement CAHPS Survey … Data will highlight how patient-experience professionals use multiple patient feedback methods to complement
-
www.healthcare411.ahrq.gov/health-literacy/improve/precautions/guide/spoken.html
September 01, 2020 - Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
Research … The Patient Feedback Form can be used by patients to provide honest feedback about the communication … When implementing this tool, the health literacy team may want to consider:
Asking patients how they … Create a work group of front and back office staff and the patient on your health literacy team to work
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-the-health-literacy-item-set-for-hospitals-911.pdf
October 30, 2017 - The nature of these experiences may be influenced by the patients’ health
literacy, defined as the degree … challenges posed by low health literacy in their patients. … the health literacy demands they place on patients and
• Identify potential areas in which hospitals … Items in the CAHPS Health Literacy Item Set
for Hospitals
The table below lists the individual questions … patient who to call if patient had questions about medications
Topic: Communication between nurses
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-hospital-health-literacy-item-set.pdf
October 30, 2017 - The nature of these experiences may be influenced by the patients’ health
literacy, defined as the degree … challenges posed by low health literacy in their patients. … the health literacy demands they place on patients and
• Identify potential areas in which hospitals … Items in the CAHPS Health Literacy Item Set
for Hospitals
The table below lists the individual questions … patient who to call if patient had questions about medications
Topic: Communication between nurses
-
www.qualitymeasures.ahrq.gov/health-literacy/improve/pharmacy/guide/part3.html
September 01, 2020 - Literacy
Health Literacy Improvement Tools
Part III: Pharmacy Patient Focus Groups … Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
Research … Pharmacy Health Literacy Assessment Tool User's Guide
Part III: Pharmacy Patient Focus Groups … Pharmacy Staff Survey
Appendix 5: Health Literacy Assessment Facilitator's Guide for Patient Focus
-
ce.effectivehealthcare.ahrq.gov/health-literacy/improve/pharmacy/guide/part3.html
September 01, 2020 - Literacy
Health Literacy Improvement Tools
Part III: Pharmacy Patient Focus Groups … Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
Research … Pharmacy Health Literacy Assessment Tool User's Guide
Part III: Pharmacy Patient Focus Groups … Pharmacy Staff Survey
Appendix 5: Health Literacy Assessment Facilitator's Guide for Patient Focus
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/pharmlit/kripalani.ppt
January 01, 2010 - Overview
Define health literacy
Describe the health care experiences of low-literacy patients
Discuss … ,
Describe the health care experiences of low-literacy patients,
Discuss health literacy and medication … Overview
Define health literacy
Describe the health care experiences of low-literacy patients
Discuss … Tell me, when do you suspect a patient has low health literacy? … Overview
Define health literacy
Describe the health care experiences of low-literacy patients
Discuss
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/pharmlit/kripalani.ppt
January 01, 2010 - Overview
Define health literacy
Describe the health care experiences of low-literacy patients
Discuss … ,
Describe the health care experiences of low-literacy patients,
Discuss health literacy and medication … Overview
Define health literacy
Describe the health care experiences of low-literacy patients
Discuss … Tell me, when do you suspect a patient has low health literacy? … Overview
Define health literacy
Describe the health care experiences of low-literacy patients
Discuss