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healthcare411.ahrq.gov/health-literacy/patient-education/index.html
January 01, 2024 - Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
PEMAT & … for patients of all health literacy levels, contains many tools that can help healthcare professionals … : Tool #16
Get Patient Feedback: Tool #17
The Health Literacy and Patient and Family Engagement … https://www.ahrq.gov/health-literacy/patient-education/index.html
Back
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www.ahrq.gov/health-literacy/improve/pharmacy/guide/strategies.html
September 01, 2020 - Describe the health care experiences of low-literacy patients. … Describe the health care experiences of low-literacy patients.
… with low health literacy:
Low-literacy patients commonly hide their difficulty. … Most patient instructions are written, so low-literacy patients have trouble understanding. … How do you know if a patient has low health literacy?
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool13a.html
March 01, 2024 - : Tool 3
Health Literacy: Making it Easier for Patients To Find, Understand, and Use Health Information … and Services
Health Literacy Video: Questions for Discussion
Health Literacy Video Moderator's Guide … Get Patient Feedback: Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy … Patient Feedback Questions
Sample Cover Letter
Attend to Social Needs: Tool 18
Community Referral … Navigating the Health Care System
A Health Literacy Perspective Through the Eyes of Patients
Ashley
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www.ahrq.gov/health-literacy/improve/pharmacy/guide/app-3.html
November 01, 2019 - Pharmacy Health Literacy Assessment Tool User's Guide
Appendix 3: Health Literacy Assessment Survey … a Health Literacy Assessment—Flow Chart
Appendix 2: Health Literacy Assessment Tour Guide
Appendix … Pharmacy Staff Survey
Appendix 5: Health Literacy Assessment Facilitator's Guide for Patient Focus … The patient asks a lot of questions.
h. … We have identified what a patient must know (e.g., about health or medicine) and the literacy skills
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/11a-pfe-patient-survey.pdf
August 01, 2021 - Patient Exit Survey
Patient Exit Survey
Toolkit for Engaging Patients
To Improve Diagnostic Safety … The Communication Observation
Form was adapted from the AHRQ Health Literacy Precautions Toolkit2 and … Content last reviewed September
2020. https://www.ahrq.gov/health-literacy/improve/precautions/tool4c.html … 0047-10-EF
August 2021
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5821327/
https://www.ahrq.gov/health-literacy … This survey was adapted from the AHRQ Health Literacy Universal Precautions Toolkit 2nd Edition: Communication
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2_tool5.pdf
January 21, 2016 - AHRQ Health Literacy Universal Precautions Toolkit, 2nd Edition
18 AHRQ Health Literacy Universal Precautions … ■ Health Literacy and Patient Safety: Help Patients Understand is a 23-minute video from the
American … If you field questions from the Health Literacy Patient Survey, calculate what percentage of patients … Self-Assessment
Communication Observation Form
Brief Patient Feedback Form
Blood Sugar Log Sheet … Patient Portal Feedback Form
Health Literacy Patient Survey
Sample Cover Letter
List of Internet
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www.qualitymeasures.ahrq.gov/health-literacy/improve/pharmacy/guide/strategies.html
September 01, 2020 - Describe the health care experiences of low-literacy patients. … Describe the health care experiences of low-literacy patients.
… with low health literacy:
Low-literacy patients commonly hide their difficulty. … Most patient instructions are written, so low-literacy patients have trouble understanding. … How do you know if a patient has low health literacy?
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/pharmacy/guide/strategies.html
September 01, 2020 - Describe the health care experiences of low-literacy patients. … Describe the health care experiences of low-literacy patients.
… with low health literacy:
Low-literacy patients commonly hide their difficulty. … Most patient instructions are written, so low-literacy patients have trouble understanding. … How do you know if a patient has low health literacy?
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www.ahrq.gov/news/newsroom/case-studies/201407.html
June 01, 2014 - Feedback" (Tool 17). … It also suggested that patients and caregivers should be encouraged to write down questions while waiting … Patient and caregiver survey feedback indicated that nearly 30 percent of patient/caregiver pairs may … have inadequate health literacy, which puts patients at risk for poor outcomes. … "Increasing program staff awareness of the importance of health literacy and how it impacts patients
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/11a-pfe-patient-survey.pdf
August 01, 2021 - Patient Exit Survey
Patient Exit Survey
Toolkit for Engaging Patients
To Improve Diagnostic Safety … The Communication Observation
Form was adapted from the AHRQ Health Literacy Precautions Toolkit2 and … Content last reviewed September
2020. https://www.ahrq.gov/health-literacy/improve/precautions/tool4c.html … 0047-10-EF
August 2021
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5821327/
https://www.ahrq.gov/health-literacy … This survey was adapted from the AHRQ Health Literacy Universal Precautions Toolkit 2nd Edition: Communication
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/11a-pfe-patient-survey.pdf
August 01, 2021 - Patient Exit Survey
Patient Exit Survey
Toolkit for Engaging Patients
To Improve Diagnostic Safety … The Communication Observation
Form was adapted from the AHRQ Health Literacy Precautions Toolkit2 and … Content last reviewed September
2020. https://www.ahrq.gov/health-literacy/improve/precautions/tool4c.html … 0047-10-EF
August 2021
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5821327/
https://www.ahrq.gov/health-literacy … This survey was adapted from the AHRQ Health Literacy Universal Precautions Toolkit 2nd Edition: Communication
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/11a-pfe-patient-survey.pdf
August 01, 2021 - Patient Exit Survey
Patient Exit Survey
Toolkit for Engaging Patients
To Improve Diagnostic Safety … The Communication Observation
Form was adapted from the AHRQ Health Literacy Precautions Toolkit2 and … Content last reviewed September
2020. https://www.ahrq.gov/health-literacy/improve/precautions/tool4c.html … 0047-10-EF
August 2021
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5821327/
https://www.ahrq.gov/health-literacy … This survey was adapted from the AHRQ Health Literacy Universal Precautions Toolkit 2nd Edition: Communication
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www.ahrq.gov/news/newsroom/case-studies/201604.html
May 01, 2016 - Johns Hopkins HealthCare Uses AHRQ Resources to Promote Health Literacy and Measure Patient Experience … Search All Impact Case Studies
May 2016
AHRQ's "Questions Are the Answer" patient engagement … "Questions Are the Answer" is part of JHHC's Health Literacy Initiative that was launched in 2012. … "It's increasingly important to get feedback from patients about the medical care they receive. … Literacy Universal Precautions Toolkit,
Questions Are the Answer Public Service Campaign
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www.ahrq.gov/health-literacy/professional-training/pharmacy/table-2.html
September 01, 2020 - Advancing Pharmacy Health Literacy Practices Through Quality Improvement
Table 2: List of Activity … Literacy in Pharmacy
1
Key Questions to Asses Patients' Health Literacy
X
X
X
… 14.8
2
Instruments to Assess a Patient's Health Literacy Skills – Rationale and Critiques … Materials
X
X
X
X
Appendix B
7
What Types of Questions Do Patients Ask?
…
X
X
X
X
12.1; 14.5; 14.8; Appendix B
Topic 3: Assessing the Health Literacy
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2-tool2a.docx
January 15, 2016 - ☐
☐
☐
☐
2-Create a Health Literacy Improvement Plan
13-Welcome Patients
3. … Our practice trains patients to use our patient portal.
☐
☐
☐
☐
12-Use Health Ed. … Our practice gets patient feedback on written materials. … ☐
☐
☐
☐
11- Assess, Select, and Create Easy-to-Understand Materials
17-Patient Feedback
27. … ☐
☐
☐
☐
11-Assess, Select, and Create Easy-to-Understand Materials
17-Patient Feedback
5.
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www.ahrq.gov/health-literacy/improve/pharmacy/guide/app-5.html
September 01, 2020 - Pharmacy Health Literacy Assessment Tool User's Guide
Appendix 5: Health Literacy Assessment Facilitator's … Pharmacy Health Literacy Assessment Tool User's Guide
Introduction
Part II: Survey of Pharmacy Staff … a Health Literacy Assessment—Flow Chart
Appendix 2: Health Literacy Assessment Tour Guide
Appendix … 3: Health Literacy Assessment Survey of Pharmacy Staff
Appendix 4: Samples Tables and Analyses for … Pharmacy Staff Survey
Appendix 5: Health Literacy Assessment Facilitator's Guide for Patient Focus
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digital.ahrq.gov/sites/default/files/docs/integrating-pros-into-practice-qas-02272024.pdf
February 27, 2024 - with vision loss, limited
English proficiency, or health literacy limitations? … with limited broadband connectivity,
inadequate devices, limited digital health literacy? … English proficiency, or health literacy limitations? … on-earbuds that patients could use to have questions and responses read to
them. … for patients with vision loss, limited
English proficiency, or health literacy limitations?
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www.ahrq.gov/health-literacy/professional-training/pharmacy/resources/slides/strategies.html
September 01, 2020 - Health Literacy and Patient Safety: Help Patients Understand. August 2007. … Increased emergency department costs among low health literacy patients. … Encourage questions.
Use patient-friendly educational materials.
Source: 1) Weiss BD. … How do you know if a patient has limited or low health literacy? … Health Literacy and Patient Safety: Help Patients Understand . August 2007.
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www.ahrq.gov/sites/default/files/publications/files/pharmtrain.pdf
January 01, 2010 - The trainer can use this time to ask for feedback on the
role-play exercise, answer any questions that … Define health literacy
2. Describe the health care experiences of low-
literacy patients
3. … literacy,
• Describe the health care experiences of low-
literacy patients,
• Discuss health literacy … Define health literacy
2. Describe the health care experiences of low-
literacy patients
3. … Define health literacy
2. Describe the health care experiences of low-
literacy patients
3.
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www.ahrq.gov/sites/default/files/publications2/files/pharmtrain.pdf
January 01, 2010 - The trainer can use this time to ask for feedback on the
role-play exercise, answer any questions that … Define health literacy
2. Describe the health care experiences of low-
literacy patients
3. … literacy,
• Describe the health care experiences of low-
literacy patients,
• Discuss health literacy … Define health literacy
2. Describe the health care experiences of low-
literacy patients
3. … Define health literacy
2. Describe the health care experiences of low-
literacy patients
3.