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www.healthcare411.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives/development.html
December 01, 2023 - Medical Home
Health Literacy
Health Information Technology
Children with Chronic Conditions … Based on the feedback, the team revised the items for the evaluation study.
Evaluation study. … The balance of positive and negative feedback. … of Patient Experience. … Taking Patients’ Narratives about Clinicians from Anecdote to Science.
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www.healthcare411.ahrq.gov/news/newsletters/e-newsletter/900.html
February 01, 2024 - Patient Narratives Can Catalyze Staff Improvement and Bolster Survey Scores
Patient narratives—feedback … from patients in their own words, collected through structured open-ended survey questions—can help … to interpret patients’ narrative feedback in 22 ambulatory practice sites. … They found that regularly sharing patients’ narratives with staff significantly improved patient experience … Health literacy-informed communication to reduce discharge medication errors in hospitalized children
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www.healthcare411.ahrq.gov/cahps/surveys-guidance/hp/index.html
April 01, 2024 - They address the following subjects:
Health Literacy
Children With Chronic Conditions
People With … All participants receive a private, customized feedback report that compares their results to overall … answering questions even if they think they are not in the sampled health plan? … The CAHPS Health Plan Survey includes some questions about the personal doctor, defined as the "one you … , research findings, and feedback from key stakeholders.
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www.healthcare411.ahrq.gov/cahps/surveys-guidance/item-sets/ch/suppl-narrative-items-child-hospital-survey.html
November 01, 2023 - Medical Home
Health Literacy
Health Information Technology
Children with Chronic Conditions … :
Health care providers find it helpful to hear what patients and their parents have to say about their … Please answer the following questions to provide detailed feedback about your child’s most recent hospital … Questions in English
Placement or Other Instructions
H-PN1. … After H-PN4
Questions in Spanish
Placement or Other Instructions
H-PN1.
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
October 01, 2018 - their patients. … their feedback is valuable. … And on our east campus where it’s more
just, their literacy rates are even higher there, more affluent … And actually the feedback that I’ve been getting I haven’t gotten any feedback about
this is too long … as with all feedback is important to us.
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www.healthcare411.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement-fac-notes.html
May 01, 2017 - It is valuable for the ASC to invite patients and family members to give feedback about their experiences … For patients, safety is improved because the patient can provide and clarify information and ask questions … patient can provide timely feedback during care. … Literacy levels, such as low literacy or non-native English speakers, may further prevent communication … This is an opportunity for health care personnel to ask the patient if they have any questions or need
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www.healthcare411.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/mhi-rsf.html
May 01, 2013 - ______ What is your patient panel size? … Select the LEVEL (1, 2, 3 or 4) which best describes how your practice currently provides care for patients … Feedback from families of children with special health care needs ( CSHCN) is elicited sporadically … PARTIAL __ COMPLETE 3 #1.6 Cultural Competence The PCP attempts to overcome obstacles of language, literacy … needed services, 2) Communication with specialists, schools, and other resources, and 3) Outcomes for patients
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/mhi-rsf.docx
March 25, 2009 - ______
What is your patient panel size? … Select the LEVEL (1, 2, 3 or 4) which best describes how your practice currently provides care for patients … Feedback from families of children with special health care needs (CSHCN) is elicited sporadically by … PARTIAL COMPLETE
#1.6 3
Cultural Competence
The PCP attempts to overcome obstacles of language, literacy … Level 2, materials are available and appropriate for non- English speaking families, those with limited literacy
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www.healthcare411.ahrq.gov/ncepcr/tools/transform-qi/deliver-facilitation/modules/resources.html
July 01, 2022 - reorganized into the framework of the 10 Building Blocks, and it includes a number of supplemental questions … The Primary Care Health Literacy Assessment (Word, 40 KB), part of the AHRQ Health Literacy Universal … taught in the module “Last 10 Patients” Chart Audit. … the research studies on using feedback to stimulate improvement. … Access webinars on audit and feedback, from the basics of describing what audit and feedback are to
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/mhi-rsf.pdf
May 29, 2013 - ______
What is your patient panel size? … Select the LEVEL (1, 2, 3 or 4) which best describes how your practice currently provides care for patients … Feedback from families of
children with special health care
needs (CSHCN) is elicited
sporadically … , materials are
available and appropriate for non-
English speaking families, those
with limited literacy … services,
2) Communication with specialists, schools, and other resources, and
3) Outcomes for patients
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www.healthcare411.ahrq.gov/cahps/faq/index.html
January 01, 2019 - About CAHPS Search or browse for answers to questions about the CAHPS program, patient experience surveys … In addition, the aspects of patient experience addressed by CAHPS surveys represent areas that both patients … Examining the role of patient experience surveys in measuring health care quality. … CAHPS surveys are intended for use across a wide range of literacy levels. … Contribute to a large and growing pool of aggregated results that can complement the client averages
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/audio-script-leaders-training.pdf
January 18, 2017 - Questions
• Patients are likely to have many questions. … To maximize reading ease and comprehension, forms should follow health literacy principles. … Get feedback from patients, families, and clinicians, and revise the forms
accordingly. … • A guidebook and toolkit to help you improve your hospital’s organizational health
literacy. … Does it use health literacy strategies that were
discussed when we talked about clear informed consent
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www.healthcare411.ahrq.gov/research/findings/final-reports/environmental-scan-programs/envscan-program-ape.html
April 01, 2018 - Skip to main content
An official website of the Department of Health … Communication
57
636
---- Health Literacy Improvement
31
635
---- Informed Consent
11 … 654
-- Scheduling Changes
3
603
Quality Improvement Strategies
186
604
-- Audit and Feedback … 667
-- Telemedicine
0
691
Driving Change
56
692
Risk Analysis
114
693
Triage Questions … Department of Health & Human Services
The White House
USA.gov
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www.healthcare411.ahrq.gov/sites/default/files/publications/files/lepguide.pdf
September 01, 2012 - Patients with limited health literacy, those who may be affected by disabilities, and those who are … Improving patient safety through informed consent for patients with limited health literacy: an implementation … effectively across cultures, languages, and health literacy levels. … (HRSA), www.hrsa.gov/index.html
United Health Communication Training: Addressing Health Literacy, Cultural … : Improving Health Literacy To Protect Patient Safety
• This public policy white paper frames the existing
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www.healthcare411.ahrq.gov/downloads/pub/advances/vol4/Miranda.pdf
July 01, 2004 - Anticipating that the QuIC response would generate an influx of questions
regarding how patients might … safety, to obtain feedback on the content of the Five Steps to Safer Health Care,
and to identify … The first step advises patients to ask questions. … Advances in Patient Safety: Vol. 4
148
The fifth step offers questions that the patient can ask the … Testing feedback led to the transformation of this tip into a
clearer action step, encouraging patients
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www.healthcare411.ahrq.gov/sites/default/files/publications/files/implementation-guide-making-informed-consent-informed-choice.pdf
January 01, 2017 - literacy specialists to improve forms.
• If patient and family members on hospital advisory committees … Use health literacy
universal precautions
X percent of patients will report that explanations of what … Version
The following survey is intended to obtain feedback from patients immediately following
an … in private space
c) Use health literacy universal precautions
d) Call for qualified interpreters when … in private space
c) Use health literacy universal precautions
d) Call for qualified interpreters when
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www.healthcare411.ahrq.gov/cahps/surveys-guidance/cg/index.html
September 01, 2023 - customize questionnaires, users can add supplemental items , including a structured series of open-ended questions … This reference period allows respondents to consider multiple experiences with care when answering the questions … 3.0 version to prompt respondents to consider in-person, phone, and video visits when they answer the questions … Patient-Centered Medical Home (PCMH)
Health Literacy
Health Information Technology
FAQs About the … plan, and purchaser communities, as well as feedback from patients.
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/survey-methods-research/summary-research-meeting.pdf
January 01, 2019 - Because the patient and parents hadn’t experienced the discharge process yet, questions about that
aspect … Some participants thought the photos might help encourage feedback, while
others expressed concern that … Jack Fowler pointed to the value of offering an audio option, especially for low literacy
respondents … be asked for feedback at the end of the hospital stay and why the hospital wants that
input. … about the value of getting their feedback?
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/implementation-guide-making-informed-consent-informed-choice.pdf
January 01, 2017 - literacy specialists to improve forms.
• If patient and family members on hospital advisory committees … Use health literacy
universal precautions
X percent of patients will report that explanations of what … Version
The following survey is intended to obtain feedback from patients immediately following
an … in private space
c) Use health literacy universal precautions
d) Call for qualified interpreters when … in private space
c) Use health literacy universal precautions
d) Call for qualified interpreters when
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www.healthcare411.ahrq.gov/challenges/past/step-up-app/index.html
January 01, 2022 - , and emotional health, measuring what patients are able to do and how they feel, via a questionnaire … and providers, and is able to parse user input and feedback into structured data. … Health Wizz: The Health Wizz™ solution incentivizes patients to provide sought-after data through "Campaigns … literacy gaps via simple designs, increasing patient engagement via personalization, and improving data … by providing the option for patients to fill out PRO questions before or during office visits via a