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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/audio-script-leaders-training.pdf
January 18, 2017 - Questions
• Patients are likely to have many questions. … To maximize reading ease and comprehension, forms should follow health literacy principles. … Get feedback from patients, families, and clinicians, and revise the forms
accordingly. … • A guidebook and toolkit to help you improve your hospital’s organizational health
literacy. … Does it use health literacy strategies that were
discussed when we talked about clear informed consent
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/self-mgmt/pemat/pemat_form.xls
November 01, 2013 - literacy can process and explain key messages. … levels of health literacy can identify what they can do based on the information presented. … ______________________________
Link to PEMAT User's Guide
For more information see “Toolkit Part 6: Feedback … You can find such resources on the Department of Health and Human Services’ Health Literacy Tools page … at: http://www.health.gov/communication/literacy/#tools.
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www.cpsi.ahrq.gov/research/findings/final-reports/environmental-scan-programs/envscan-program-ape.html
April 01, 2018 - Skip to main content
An official website of the Department of Health … Communication
57
636
---- Health Literacy Improvement
31
635
---- Informed Consent
11 … 654
-- Scheduling Changes
3
603
Quality Improvement Strategies
186
604
-- Audit and Feedback … 667
-- Telemedicine
0
691
Driving Change
56
692
Risk Analysis
114
693
Triage Questions … Department of Health & Human Services
The White House
USA.gov
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Implement_Hndbook_508_v2.docx
January 28, 2011 - assist in adapting patient information materials to meet the literacy and language needs of patients … Patients, families, health care practitioners, and health care leaders collaborate in policy and program … ask patients and family members to address specific questions. … Another option for obtaining real-time feedback is to create a brief survey with open-ended questions … Hospitals may also wish to add questions to obtain feedback on experiences related to a new process design
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www.cpsi.ahrq.gov/downloads/pub/advances/vol4/Miranda.pdf
July 01, 2004 - Anticipating that the QuIC response would generate an influx of questions
regarding how patients might … safety, to obtain feedback on the content of the Five Steps to Safer Health Care,
and to identify … The first step advises patients to ask questions. … Advances in Patient Safety: Vol. 4
148
The fifth step offers questions that the patient can ask the … Testing feedback led to the transformation of this tip into a
clearer action step, encouraging patients
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www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter6d.html
June 01, 2014 - decision support, (4) access to information technology, and (5) practice feedback initiatives. … All questions are answered on a 5-point Likert scale. … populations, including frail older adults, adults with chronic health conditions, cancer patients, and … All questions are answered on a 5-point Likert scale. … The influence of literacy on patient-reported experiences of diabetes self-management support.
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www.cpsi.ahrq.gov/cahps/surveys-guidance/cg/index.html
September 01, 2023 - customize questionnaires, users can add supplemental items , including a structured series of open-ended questions … This reference period allows respondents to consider multiple experiences with care when answering the questions … 3.0 version to prompt respondents to consider in-person, phone, and video visits when they answer the questions … Patient-Centered Medical Home (PCMH)
Health Literacy
Health Information Technology
FAQs About the … plan, and purchaser communities, as well as feedback from patients.
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www.cpsi.ahrq.gov/ncepcr/reports/primary-care-research/results.html
January 01, 2024 - personal and organizational health literacy. … and book chapters related to health literacy . … Research measures of health literacy that enable study of health literacy disparities and examine interventions … ' effects on populations with limited health literacy. … data collection and clinician feedback system (the EffectRx Project ) to improve care for patients
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/implementation-guide-making-informed-consent-informed-choice.pdf
January 01, 2017 - literacy specialists to improve forms.
• If patient and family members on hospital advisory committees … Use health literacy
universal precautions
X percent of patients will report that explanations of what … Version
The following survey is intended to obtain feedback from patients immediately following
an … in private space
c) Use health literacy universal precautions
d) Call for qualified interpreters when … in private space
c) Use health literacy universal precautions
d) Call for qualified interpreters when
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www.cpsi.ahrq.gov/challenges/past/step-up-app/index.html
January 01, 2022 - , and emotional health, measuring what patients are able to do and how they feel, via a questionnaire … and providers, and is able to parse user input and feedback into structured data. … Health Wizz: The Health Wizz™ solution incentivizes patients to provide sought-after data through "Campaigns … literacy gaps via simple designs, increasing patient engagement via personalization, and improving data … by providing the option for patients to fill out PRO questions before or during office visits via a
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www.cpsi.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-facguide.html
March 01, 2017 - Toolkit
MRSA Prevention
Non-ICU Patients With Devices
Reduce CAUTI in LTC Facilities … Slide 24: Questions That You Answer 6
Say:
The following are questions you and all facility staff … literacy levels, or health complications like dementia or loss of hearing. … They listen to the questions staff ask and provide respectful, honest feedback. … administrators questions, and the care team should feel comfortable asking the adviser questions.
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol2/Anthony.pdf
January 01, 2005 - literacy: the Rapid Estimate of Adult Literacy in
Medicine (REALM)29 and the Test of Functional Health … Patient health questionnaire. JAMA
1999; 282(18):1737–44.
18. … Bureau of Primary Health Care
Patient Satisfaction Survey. … Rapid
assessment of literacy levels of adult primary care
patients. … The test
of functional health literacy in adults: a new
instrument for measuring patients’ literacy
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/guidance-cg-cahps.pdf
April 01, 2021 - medical homes, and health literacy. … Learn
more about these item sets:
• Patient Narratives
• Patient-Centered Medical Home
• Health Literacy … Health Literacy
The Adult version of the Health Literacy Item Set offers one composite measure:
How … Review the items in the composite measure from the Health Literacy Item Set. … Medical Home
Health Literacy
Health Information Technology
Guidance on Reporting Clinician & Group
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_6_Pres_TX_508.pptx
July 23, 2010 - and engage patients and family members as members of the health care team. … Adopting patient-centered care strategies and engaging patients actively in their health care also has … they are the expert on the patient
Invite the patient and family to ask questions, share concerns, and … Ask your supervisor or colleague to give you feedback
Do not ask yes/no questions like “Do you understand … Literacy with 2 examples: http://www.youtube.com/watch?
-
www.cpsi.ahrq.gov/patient-safety/reports/advancing/index.html
July 01, 2022 - Feedback the Agency received that PSIC graduates were, in turn, training their own personnel in patient … to help patients understand the importance of being active members of their health care team, which … The ads urged patients to ask their clinicians relevant questions, take notes, follow up on test results … with low health literacy. … for Safety and Quality; "Questions Are the Answer" campaign.
2008: Advances in Patient Safety: New
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/key_drivers_descriptions.pdf
February 01, 2019 - shadowing protocols, patient and family feedback forms,
and Plan-Do-Study-Act (PDSA) or A3 worksheets … calls, patient portals, postcards, and secure emails to contact patients. … limited health literacy and even more
face significant challenges in understanding numbers and estimations … A frequent first step is for practices to ask patients and families for feedback on
materials to educate … feedback is used.
-
www.cpsi.ahrq.gov/evidencenow/tools/keydrivers/description.html
October 01, 2020 - shadowing protocols, patient and family feedback forms, and Plan-Do-Study-Act (PDSA) or A3 worksheets … calls, patient portals, postcards, and secure emails to contact patients. … limited health literacy and even more face significant challenges in understanding numbers and estimations … A frequent first step is for practices to ask patients and families for feedback on materials to educate … feedback is used.
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-6-pf-process.pdf
September 01, 2015 - Discussion: Ask questions and explore answers with learners (30 minutes)
1. … Ask learners the following questions:
a. … about them .... get to "know"
them
• Provide feedback to team when appropriate
• Assess their view … Help patients understand how their choices influence their health
status, for example how regular exercise … Life with Chronic
Conditions 2 ed, Palo Alto, Bull publishing, 2001
19
Thoughts on Team QI Literacy
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_6.pdf
October 01, 2016 - models don’t capture this
difference well, so HFHS is looking at social determinants and possibly literacy … • Provide feedback data to providers on clinical quality and efficiency to drive improvement. … Greeting the patient CSR registers patient, checks benefits, tees up MyChart conversation, gives
patients … primary care clinic, meals, recreation facility, rehabilitation facility, secure
room for dementia clients … A community paramedic performs a medical
assessment and answers questions about prescribed medications
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/lab-testiing/lab-testing-toolkit.pdf
December 01, 2017 - observed that patients
started asking more questions after completing the
survey. … • Plan to meet regularly to ask for feedback about how the change
is going and see if you need to make … Factors to
consider include abnormality/complexity of
the result, patient health literacy, patient … language literacy, etc. … MA calling patients in their languages
permits the patients to ask medical
questions.