-
www.cahps.ahrq.gov/news/newsletters/e-newsletter/900.html
February 01, 2024 - Patient Narratives Can Catalyze Staff Improvement and Bolster Survey Scores
Patient narratives—feedback … from patients in their own words, collected through structured open-ended survey questions—can help … to interpret patients’ narrative feedback in 22 ambulatory practice sites. … They found that regularly sharing patients’ narratives with staff significantly improved patient experience … Health literacy-informed communication to reduce discharge medication errors in hospitalized children
-
www.cahps.ahrq.gov/cahps/surveys-guidance/hp/index.html
April 01, 2024 - They address the following subjects:
Health Literacy
Children With Chronic Conditions
People With … All participants receive a private, customized feedback report that compares their results to overall … answering questions even if they think they are not in the sampled health plan? … The CAHPS Health Plan Survey includes some questions about the personal doctor, defined as the "one you … , research findings, and feedback from key stakeholders.
-
www.cahps.ahrq.gov/cahps/surveys-guidance/item-sets/ch/suppl-narrative-items-child-hospital-survey.html
November 01, 2023 - Medical Home
Health Literacy
Health Information Technology
Children with Chronic Conditions … :
Health care providers find it helpful to hear what patients and their parents have to say about their … Please answer the following questions to provide detailed feedback about your child’s most recent hospital … Questions in English
Placement or Other Instructions
H-PN1. … After H-PN4
Questions in Spanish
Placement or Other Instructions
H-PN1.
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
October 01, 2018 - their patients. … their feedback is valuable. … And on our east campus where it’s more
just, their literacy rates are even higher there, more affluent … And actually the feedback that I’ve been getting I haven’t gotten any feedback about
this is too long … as with all feedback is important to us.
-
www.cahps.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/mhi-rsf.html
May 01, 2013 - ______ What is your patient panel size? … Select the LEVEL (1, 2, 3 or 4) which best describes how your practice currently provides care for patients … Feedback from families of children with special health care needs ( CSHCN) is elicited sporadically … PARTIAL __ COMPLETE 3 #1.6 Cultural Competence The PCP attempts to overcome obstacles of language, literacy … needed services, 2) Communication with specialists, schools, and other resources, and 3) Outcomes for patients
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfepc-fullguide-final508.pdf
April 01, 2018 - Teach-back is an evidence-based health literacy intervention that promotes patient
engagement, patient … Safety in Primary Care Settings by Engaging Patients and Families | 14
� CG-CAHPS Health Literacy … The CAHPS Health Literacy Item Sets focus
on assessing providers’ activities to foster and improve patients … ’ health literacy. … Health
literacy is commonly defined as patients’ ability to obtain, process, and understand the
basic
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/mhi-rsf.docx
March 25, 2009 - ______
What is your patient panel size? … Select the LEVEL (1, 2, 3 or 4) which best describes how your practice currently provides care for patients … Feedback from families of children with special health care needs (CSHCN) is elicited sporadically by … PARTIAL COMPLETE
#1.6 3
Cultural Competence
The PCP attempts to overcome obstacles of language, literacy … Level 2, materials are available and appropriate for non- English speaking families, those with limited literacy
-
www.cahps.ahrq.gov/ncepcr/tools/transform-qi/deliver-facilitation/modules/resources.html
July 01, 2022 - reorganized into the framework of the 10 Building Blocks, and it includes a number of supplemental questions … The Primary Care Health Literacy Assessment (Word, 40 KB), part of the AHRQ Health Literacy Universal … taught in the module “Last 10 Patients” Chart Audit. … the research studies on using feedback to stimulate improvement. … Access webinars on audit and feedback, from the basics of describing what audit and feedback are to
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/mhi-rsf.pdf
May 29, 2013 - ______
What is your patient panel size? … Select the LEVEL (1, 2, 3 or 4) which best describes how your practice currently provides care for patients … Feedback from families of
children with special health care
needs (CSHCN) is elicited
sporadically … , materials are
available and appropriate for non-
English speaking families, those
with limited literacy … services,
2) Communication with specialists, schools, and other resources, and
3) Outcomes for patients
-
www.cahps.ahrq.gov/cahps/faq/index.html
January 01, 2019 - About CAHPS Search or browse for answers to questions about the CAHPS program, patient experience surveys … In addition, the aspects of patient experience addressed by CAHPS surveys represent areas that both patients … Examining the role of patient experience surveys in measuring health care quality. … CAHPS surveys are intended for use across a wide range of literacy levels. … Contribute to a large and growing pool of aggregated results that can complement the client averages
-
www.cahps.ahrq.gov/downloads/pub/advances/vol4/Miranda.pdf
July 01, 2004 - Anticipating that the QuIC response would generate an influx of questions
regarding how patients might … safety, to obtain feedback on the content of the Five Steps to Safer Health Care,
and to identify … The first step advises patients to ask questions. … Advances in Patient Safety: Vol. 4
148
The fifth step offers questions that the patient can ask the … Testing feedback led to the transformation of this tip into a
clearer action step, encouraging patients
-
www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6d.html
June 01, 2014 - decision support, (4) access to information technology, and (5) practice feedback initiatives. … All questions are answered on a 5-point Likert scale. … populations, including frail older adults, adults with chronic health conditions, cancer patients, and … All questions are answered on a 5-point Likert scale. … The influence of literacy on patient-reported experiences of diabetes self-management support.
-
www.cahps.ahrq.gov/cahps/surveys-guidance/cg/index.html
September 01, 2023 - customize questionnaires, users can add supplemental items , including a structured series of open-ended questions … This reference period allows respondents to consider multiple experiences with care when answering the questions … 3.0 version to prompt respondents to consider in-person, phone, and video visits when they answer the questions … Patient-Centered Medical Home (PCMH)
Health Literacy
Health Information Technology
FAQs About the … plan, and purchaser communities, as well as feedback from patients.
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/implementation-guide-making-informed-consent-informed-choice.pdf
January 01, 2017 - literacy specialists to improve forms.
• If patient and family members on hospital advisory committees … Use health literacy
universal precautions
X percent of patients will report that explanations of what … Version
The following survey is intended to obtain feedback from patients immediately following
an … in private space
c) Use health literacy universal precautions
d) Call for qualified interpreters when … in private space
c) Use health literacy universal precautions
d) Call for qualified interpreters when
-
www.cahps.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-facguide.html
March 01, 2017 - Toolkit
MRSA Prevention
Non-ICU Patients With Devices
Reduce CAUTI in LTC Facilities … Slide 24: Questions That You Answer 6
Say:
The following are questions you and all facility staff … literacy levels, or health complications like dementia or loss of hearing. … They listen to the questions staff ask and provide respectful, honest feedback. … administrators questions, and the care team should feel comfortable asking the adviser questions.
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol2/Anthony.pdf
January 01, 2005 - literacy: the Rapid Estimate of Adult Literacy in
Medicine (REALM)29 and the Test of Functional Health … Patient health questionnaire. JAMA
1999; 282(18):1737–44.
18. … Bureau of Primary Health Care
Patient Satisfaction Survey. … Rapid
assessment of literacy levels of adult primary care
patients. … The test
of functional health literacy in adults: a new
instrument for measuring patients’ literacy
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/guidance-cg-cahps.pdf
April 01, 2021 - medical homes, and health literacy. … Learn
more about these item sets:
• Patient Narratives
• Patient-Centered Medical Home
• Health Literacy … Health Literacy
The Adult version of the Health Literacy Item Set offers one composite measure:
How … Review the items in the composite measure from the Health Literacy Item Set. … Medical Home
Health Literacy
Health Information Technology
Guidance on Reporting Clinician & Group
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/preventive/chipra-205-fullreport.pdf
January 01, 2014 - Percentage of patients aged 6 to 36 months whose primary care clinician received feedback from
a referral … Numerator Statement
Patients whose primary care clinician received feedback from a referral to a follow-up … on the
patient.
1.H. … certainly be much more difficult in the
context of language proficiency issues and health literacy … Health Information Technology
Please respond to the following questions in terms of any health information
-
www.cahps.ahrq.gov/patient-safety/reports/advancing/index.html
July 01, 2022 - Feedback the Agency received that PSIC graduates were, in turn, training their own personnel in patient … to help patients understand the importance of being active members of their health care team, which … The ads urged patients to ask their clinicians relevant questions, take notes, follow up on test results … with low health literacy. … for Safety and Quality; "Questions Are the Answer" campaign.
2008: Advances in Patient Safety: New
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/key_drivers_descriptions.pdf
February 01, 2019 - shadowing protocols, patient and family feedback forms,
and Plan-Do-Study-Act (PDSA) or A3 worksheets … calls, patient portals, postcards, and secure emails to contact patients. … limited health literacy and even more
face significant challenges in understanding numbers and estimations … A frequent first step is for practices to ask patients and families for feedback on
materials to educate … feedback is used.