-
www.ahrq.gov/health-literacy/improve/precautions/tool3.html
April 01, 2024 - To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions for Discussion … Get Patient Feedback: Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy … Patient Feedback Questions
Sample Cover Letter
Attend to Social Needs: Tool 18
Community Referral … Health Literacy: Making it Easier for Patients To Find, Understand, and Use Health Information and Services … Integrate health literacy strategies into other training (e.g., patient safety).
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www.ahrq.gov/health-literacy/improve/precautions/tool1.html
April 01, 2024 - Examples
Raise Awareness: Tool 3
Health Literacy: Making it Easier for Patients To Find, Understand … , and Use Health Information and Services
Health Literacy Video: Questions for Discussion
Health … Get Patient Feedback: Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy … Patient Feedback Questions
Sample Cover Letter
Attend to Social Needs: Tool 18
Community Referral … Because health literacy is important for patients' interactions with all members of the practice, the
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/impguide/healthlit-guide.pdf
January 01, 2015 - ■ The Brief Patient Feedback Form can be used by patients to provide honest feedback about the
communication … /patients-consumers/patient-involvement/ask-your-doctor/questions-during-appointment.html
http://www.ahrq.gov … your practice with guidance on how to obtain and use patient feedback
about health literacy issues … patient feedback on written material, and surveying patients. … Obtaining feedback too early may discourage staff members from continuing
with health literacy work
-
www.ahrq.gov/sites/default/files/publications/files/healthlit-guide_3.pdf
January 01, 2015 - ■ The Brief Patient Feedback Form can be used by patients to provide honest feedback about the
communication … Literacy Universal Precautions Toolkit 21
Patient Self-Management & Empowerment
Encourage Questions … the AHRQ Health Literacy Universal Precautions Toolkit24
Get Patient Feedback Tool 17
The goal … patient feedback on written material, and surveying patients. … Obtaining feedback too early may discourage staff members from continuing
with health literacy work
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2_tool13.pdf
January 22, 2016 - AHRQ Health Literacy Universal Precautions Toolkit, 2nd Edition
42 AHRQ Health Literacy Universal Precautions … This may be more problematic
for new patients and for those with limited health literacy. … Tool 17: Get Patient Feedback describes how to walk
in the shoes of your patients to assess how welcoming … If you field questions from the Health Literacy Patient Survey, calculate what percentage of patients … Patient Portal Feedback Form
Health Literacy Patient Survey
Sample Cover Letter
List of Internet
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2_tool6.pdf
January 22, 2016 - AHRQ Health Literacy Universal Precautions Toolkit, 2nd Edition
21AHRQ Health Literacy Universal Precautions … Talking on the phone allows patients to ask questions and staff to reiterate important points. … Literacy Assessment
Plan-Do-Study-Act (PDSA) Directions and Examples
Health Literacy: Hidden Barriers … Self-Assessment
Communication Observation Form
Brief Patient Feedback Form
Blood Sugar Log Sheet … Patient Portal Feedback Form
Health Literacy Patient Survey
Sample Cover Letter
List of Internet
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2_tool11.pdf
January 22, 2016 - AHRQ Health Literacy Universal Precautions Toolkit, 2nd Edition
35AHRQ Health Literacy Universal Precautions … See Tool 17: Get Patient Feedback for suggestions.
■ Watch out for numbers. … If you field questions from the Health Literacy Patient Survey, calculate what percentage of patients … If you use the Patient Portal Feedback Form, check whether patients answered “Yes” to question #8. … Patient Portal Feedback Form
Health Literacy Patient Survey
Sample Cover Letter
List of Internet
-
www.ahrq.gov/health-literacy/improve/precautions/tool11b.html
September 01, 2020 - Literacy: Hidden Barriers and Practical Strategies
Health Literacy Video Questions for Discussion … Health Literacy Video Moderator's Guide
Health Literacy Brief Assessment Quiz
Communicate Clearly … My Medicines Form
Medicine Reminder Form
Help with Medicines Poster
Get Patient Feedback: Tool … #17
Tool 17: Navigating the Health Care System (Slide Presentation)
Patient Portal Feedback Form … Suggestion Box Poster
Health Literacy Patient Survey
Sample Cover Letter
Link Patients to Non-Medical
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2_tool18.pdf
January 22, 2016 - AHRQ Health Literacy Universal Precautions Toolkit, 2nd Edition
58 AHRQ Health Literacy Universal Precautions … Toolkit Second Edition
Link Patients to Non-Medical Support Tool 18
Overview
Limited health literacy … If you field questions from the Health Literacy Patient Survey, calculate what percentage of patients … Self-Assessment
Communication Observation Form
Brief Patient Feedback Form
Blood Sugar Log Sheet … Patient Portal Feedback Form
Health Literacy Patient Survey
Sample Cover Letter
List of Internet
-
www.ahrq.gov/health-literacy/improve/precautions/tool4e.html
March 01, 2024 - Directions, and Examples
Raise Awareness: Tool 3
Health Literacy: Making it Easier for Patients … To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions for Discussion … Health Literacy Video Moderator's Guide
Health Literacy Assessment Quiz
Role Playing Ideas
Communicate … Get Patient Feedback: Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy … Patient Feedback Questions
Sample Cover Letter
Attend to Social Needs: Tool 18
Community Referral
-
www.ahrq.gov/health-literacy/improve/precautions/tool13a.html
March 01, 2024 - Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … for Discussion
Health Literacy Video Moderator's Guide
Health Literacy Assessment Quiz
Role Playing … Get Patient Feedback: Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy … Patient Feedback Questions
Sample Cover Letter
Attend to Social Needs: Tool 18
Community Referral … Navigating the Health Care System
A Health Literacy Perspective Through the Eyes of Patients
Ashley
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/Kripalani_2006.pdf
January 01, 2006 - Discuss health literacy and its relevance to patient
care
3. … questions, and con-
firming patient understanding. … Physician
notification of their diabetes patients’ lim-
ited health literacy. … Physician
communication with diabetic patients who have low
health literacy. … Functional health literacy and the quality
of physician-patient communication among diabe-
tes patients
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2_tool16.pdf
January 22, 2016 - AHRQ Health Literacy Universal Precautions Toolkit, 2nd Edition
51AHRQ Health Literacy Universal Precautions … Patients with limited health literacy tend to have particular
difficulty taking medicines accurately … If you field questions from the Health Literacy Patient Survey, calculate what percentage of patients … Self-Assessment
Communication Observation Form
Brief Patient Feedback Form
Blood Sugar Log Sheet … Patient Portal Feedback Form
Health Literacy Patient Survey
Sample Cover Letter
List of Internet
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2_tool19.pdf
January 22, 2016 - AHRQ Health Literacy Universal Precautions Toolkit, 2nd Edition
61AHRQ Health Literacy Universal Precautions … If you field questions from the Health Literacy Patient Survey, calculate what percentage of patients … responded “Yes” to questions #30 and #31. … Self-Assessment
Communication Observation Form
Brief Patient Feedback Form
Blood Sugar Log Sheet … Patient Portal Feedback Form
Health Literacy Patient Survey
Sample Cover Letter
List of Internet
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2_tool8.pdf
March 30, 2020 - AHRQ Health Literacy Universal Precautions Toolkit, 2nd Edition
26 AHRQ Health Literacy Universal Precautions … The
Health Literacy Team Leader noted “…I think it just makes the patients feel like we care about … If you field questions from the Health Literacy Patient Survey, calculate what percentage of patients … Resources
The American Medical Association (AMA) manual “Health Literacy and Patient Safety: Help Patients … Patient Portal Feedback Form
Health Literacy Patient Survey
Sample Cover Letter
List of Internet
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2_tool20.pdf
January 01, 2013 - with limited health literacy
skills.1,2 Patients are unlikely to mention limitations in their literacy … Nurse overestimation of patients’ health literacy. … “Health literacy and patient safety: Help patients understand. … Self-Assessment
Communication Observation Form
Brief Patient Feedback Form
Blood Sugar Log Sheet … Patient Portal Feedback Form
Health Literacy Patient Survey
Sample Cover Letter
List of Internet
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2_tool7.pdf
January 22, 2016 - AHRQ Health Literacy Universal Precautions Toolkit, 2nd Edition
23AHRQ Health Literacy Universal Precautions … Making your telephone system patient-friendly is an important
aspect of addressing health literacy, … the patient exactly what he or she should do.
25AHRQ Health Literacy Universal Precautions Toolkit … Self-Assessment
Communication Observation Form
Brief Patient Feedback Form
Blood Sugar Log Sheet … Patient Portal Feedback Form
Health Literacy Patient Survey
Sample Cover Letter
List of Internet
-
www.ahrq.gov/health-literacy/improve/pharmacy/guide/strategies.html
September 01, 2020 - Describe the health care experiences of low-literacy patients. … Describe the health care experiences of low-literacy patients.
… with low health literacy:
Low-literacy patients commonly hide their difficulty. … Most patient instructions are written, so low-literacy patients have trouble understanding. … How do you know if a patient has low health literacy?
-
www.ahrq.gov/health-literacy/improve/pharmacy/guide/app-3.html
November 01, 2019 - Pharmacy Health Literacy Assessment Tool User's Guide
Appendix 3: Health Literacy Assessment Survey … a Health Literacy Assessment—Flow Chart
Appendix 2: Health Literacy Assessment Tour Guide
Appendix … Pharmacy Staff Survey
Appendix 5: Health Literacy Assessment Facilitator's Guide for Patient Focus … The patient asks a lot of questions.
h. … We have identified what a patient must know (e.g., about health or medicine) and the literacy skills
-
www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/11a-pfe-patient-survey.pdf
August 01, 2021 - Patient Exit Survey
Patient Exit Survey
Toolkit for Engaging Patients
To Improve Diagnostic Safety … The Communication Observation
Form was adapted from the AHRQ Health Literacy Precautions Toolkit2 and … Content last reviewed September
2020. https://www.ahrq.gov/health-literacy/improve/precautions/tool4c.html … 0047-10-EF
August 2021
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5821327/
https://www.ahrq.gov/health-literacy … This survey was adapted from the AHRQ Health Literacy Universal Precautions Toolkit 2nd Edition: Communication