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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-current-state3.html
January 01, 2024 - Empowering patients and families to speak up and provide feedback when things are not going well. … health problem(s) was available, but it was not communicated to the patient (includes patient’s representative … validate diagnosis-related events. 76
Review Instruments
The Revised Safer Dx Instrument has 12 questions … ’ health literacy and language needs are considered. 161 , 204,205 Several publicly available tools … to facilitate patient-provider conversations around clinical and health information. 202 , 210
The
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/key_drivers_descriptions.pdf
February 01, 2019 - shadowing protocols, patient and family feedback forms,
and Plan-Do-Study-Act (PDSA) or A3 worksheets … calls, patient portals, postcards, and secure emails to contact patients. … limited health literacy and even more
face significant challenges in understanding numbers and estimations … A frequent first step is for practices to ask patients and families for feedback on
materials to educate … feedback is used.
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/building-capacity/en-bsc-final-report-a.pdf
January 01, 2025 - health outcomes and patient demographics. … disease health coaching to patients. … THHN also
intends to continue to engage patients in the “Patient and Provider Voices” section of its … • Effective communication: Empathy, nonverbal strategies, cultural humility, health
literacy, implicit … • Heart Health Messages provided automated, evidence-based heart health text messages to patients
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www.ahrq.gov/evidencenow/tools/keydrivers/description.html
October 01, 2020 - shadowing protocols, patient and family feedback forms, and Plan-Do-Study-Act (PDSA) or A3 worksheets … calls, patient portals, postcards, and secure emails to contact patients. … limited health literacy and even more face significant challenges in understanding numbers and estimations … A frequent first step is for practices to ask patients and families for feedback on materials to educate … feedback is used.
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www.ahrq.gov/sites/default/files/2024-01/mcalearney-report.pdf
January 01, 2024 - , ask questions, and express gratitude. … • Patients are using MCB to send secure messages to providers to make requests, ask questions,
and … • Patients and physicians identified strategies at the patient, portal, physician, and health system … impact health literacy. … Identifying the Role of
Inpatient Portals to Support Health Literacy: Perspectives from Patients and
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/reporting-patients-comments-transcript.pdf
June 01, 2014 - with other measures of quality in public reporting Web sites, and that can also be used in private feedback … We know that systematically gathered
and standardized data on patients' encounters with the health care … We assume that patient comments also have some value to health care consumers. … Our goal for this research is to
collect patients' reports of their health care that are representative … We're talking to people with mental illness, with all levels of literacy.
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www.ahrq.gov/research/findings/studies/index.html?page=93
January 01, 2024 - Participants self-reported confidence and increased comfort levels for all questions. … feedback sessions with patient members of the KPSC Regional Patient Advisory Committee. … literacy levels. … Randomized controlled trial of patient education tools for patients with rheumatoid arthritis. … Keywords: Education: Patient and Caregiver, Health Literacy, Arthritis, Patient Self-Management
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/ahrq-conference-2015/elliott-cleary-cahps-09-28.pdf
January 01, 2015 - • Respect for patients should be an integral part of care
• Health care that promotes good patient … ; focus groups
• Stakeholder feedback
• Input from Technical Expert Panels
• Rigorous translation … Medical home
• Health Information Technology
• Health literacy
• Cultural sensitivity
Current … included
• Survey of Health Experiences of Patients (SHEP)
– Picker inpatient survey items … half of deaths occurred more than 2 years after
baseline care assessment
• Patients’ health care
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www.ahrq.gov/sites/default/files/2024-03/chui-report.pdf
January 01, 2024 - , health status, and total health) revealed few notable differences in patient samples between pre- … “How do health literacy and risk perception impact older adult misuse of
over-the-counter medications … “The Relationship Between Health Literacy, Risk perception, and Over-the-Counter
Medication Misuse.” … Presented at Wisconsin Health Literacy Summit, April 2019.
16. Reddy AC, Chui MA. … “Impact of Health Literacy and Risk Perception on Over-the-Counter Medication
Misuse.”
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www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/about/primary-care-research-conference-proceedings.pdf
January 01, 2023 - Research and implementation are a feedback loop. … Patient Centeredness
The following eight questions were in the domain of Patient Centeredness. … The challenge is communication, collaboration, and feedback.” … ”
• Focus on improving both health and technological literacy. … “Need to add work on health literacy and how to improve it.”
40
Summary
In summary, over
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www.ahrq.gov/ncepcr/tools/workforce-financing/case-example-6.html
July 01, 2019 - Provide feedback data to providers on clinical quality and efficiency to drive improvement. … Assessment emphasizes motivational interviewing and includes issues such literacy, cognition, and medication … Greeting the patient
CSR registers patient, checks benefits, tees up MyChart conversation, gives patients … primary care clinic, meals, recreation facility, rehabilitation facility, secure room for dementia clients … A community paramedic performs a medical assessment and answers questions about prescribed medications
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www.ahrq.gov/sites/default/files/2024-07/mazor-report.pdf
January 01, 2024 - patients to
solicit their feedback about care, as many organizations currently do with post-hospitalization … Because implementation of the program raised questions about
how to encourage patients to speak up and … Interviewees noted the value of the daily feedback reports. … Younger patients
and those in better health were more likely to always speak up. … International Conference on Communication in
Healthcare (ICCH) & Health Literacy Annual Research Conference
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www.ahrq.gov/sites/default/files/2025-03/walsh-kirkendall-report.pdf
January 01, 2025 - Epic (Verona, WI) is the electronic health
record (EHR) system, and patients have access to MyChart, … literacy survey.29,30
Home visit procedures. … • Family completes questions and eVisit. … New questions on the road to safer health care. Pediatrics. 2013;131(5):1621-1622.
22. … Quick Assessment of Literacy in Primary Care: The Newest Vital Sign.
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www.ahrq.gov/sites/default/files/wysiwyg/research/findings/final-reports/mcalearney-report.pdf
September 29, 2020 - , ask questions, and express gratitude. … • Patients are using MCB to send secure messages to providers to make requests, ask questions,
and … • Patients and physicians identified strategies at the patient, portal, physician, and health system … impact health literacy. … Identifying the Role of
Inpatient Portals to Support Health Literacy: Perspectives from Patients and
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www.ahrq.gov/hai/cauti-tools/archived-webinars/building-teamwork-transcript.html
December 01, 2017 - safety, health literacy, and patient and family engagement. … There are a couple questions that can be asked every time, if they're on nursing rounds, the patient … And get feedback on performance, the nurse managers related to the prevalence of utilization. … Take a few minutes to give us your feedback about the webinar and the presenters. … We really appreciate your feedback on that. I also want to thank Dr. Lucas and Dr.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/building-team-transcript.doc
April 08, 2014 - safety, health literacy, and patient and family engagement. … There are a couple questions that can be asked every time, if they’re on nursing rounds, the patient … And get feedback on performance, the nurse managers related to the prevalence of utilization. … Take a few minutes to give us your feedback about the webinar and the presenters. … We really appreciate your feedback on that. I also want to thank Dr. Lucas and Dr.
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www.ahrq.gov/news/events/nac/2020-07-nac/nacmtg071420-minutes.html
November 01, 2020 - or (2) patient-centered outcomes research. … literacy and access to the Internet. … Hernandez-Boussard added the need to find ways to get messages out, collect feedback, and identify gaps … Dahlen, M.H.S.A., FACHE, agreed with the proposals for AHRQ to play roles in addressing health literacy … Perhaps there should be different mechanisms for different types of research (patient safety, health
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www.ahrq.gov/sites/default/files/wysiwyg/news/events/nac/2020-07-nac/nacminutes-071420.pdf
January 01, 2020 - or (2)
patient-centered outcomes research. … literacy and access to the Internet. … Hernandez-Boussard added the
need to find ways to get messages out, collect feedback, and identify … Dahlen, M.H.S.A., FACHE, agreed with the proposals for AHRQ to play roles in
addressing health literacy … Perhaps there
should be different mechanisms for different types of research (patient safety, health
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Webster_76.pdf
July 18, 2008 - Introduction: Realities and Harm in the Ambulatory
Care Setting
Patients and health care providers … and family, which may be secondary to language and literacy
issues. … the effectiveness51 of interdisciplinary teams on the
quality of delivered care are two very basic questions … , the idea of high quality feedback,
in real time, focused on team performance, is foreign to most health … Handbook of human factors and ergonomics in health
care and patient safety.
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www.ahrq.gov/sites/default/files/2024-07/carroll-report.pdf
January 01, 2024 - Though we lack accurate up-to-date data, the
Somali Bantu literacy level is estimated to be well below … Healthcare
providers and systems are often uncertain about how to communicate with such
patients, who … beliefs, health literacy, or
barriers to healthcare access. … Questions were revised based on emerging data,
interviewers’ input, and feedback from key informants … minimize
this effect, the research team interviewed women with whom they had little or no direct
patient