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www.ahrq.gov/downloads/pub/advances/vol4/Miranda.pdf
July 01, 2004 - Anticipating that the QuIC response would generate an influx of questions
regarding how patients might … safety, to obtain feedback on the content of the Five Steps to Safer Health Care,
and to identify … The first step advises patients to ask questions. … Advances in Patient Safety: Vol. 4
148
The fifth step offers questions that the patient can ask the … Testing feedback led to the transformation of this tip into a
clearer action step, encouraging patients
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www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/logic-model-brief.pdf
March 01, 2013 - demographics and health literacy, practice size leadership); health care environment (e.g.,
payment … feedback
loop
4
Facilitate understanding of complex interventions. … For example, the logic model may posit that providers will use health IT to document patient
interactions … providers and patients
Outreach to patients about
availability of email
communication
Monitor … experience
Formative
feedback
loop
Contextual and External Factors: Patient access to email and
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www.ahrq.gov/research/findings/studies/index.html?page=48
January 01, 2024 - Three multiple-choice questions are presented regarding harms and benefits, and recommendations not to … numeracy and graph literacy. … The purpose of this study was to assess the impact of patient health literacy, numeracy, and graph literacy … Patient judgments about hypertension control: the role of patient numeracy and graph literacy. … Keywords: Health Literacy, Blood Pressure, Shared Decision Making
Glenn BA , Nonzee NJ ,
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2014-materials/teamstepps-monthly-webinar-nov2014.pptx
January 01, 2014 - Page ‹#›
TeamSTEPPS
TeamSTEPPS in
Primary Care and
Outpatient Settings
Rules of Engagement
Written questions … session
A Q&A session will be held at the end of the presentation
The lines will open for call-in questions … and explaining results was too time consuming for the providers
Patient anxiety, lack of medical literacy … scale
Review the project within 2-4 weeks to determine what changes need to be made based on user feedback … scale
Review the project within 2-4 weeks to determine what changes need to be made based on user feedback
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-surveys.pdf
January 01, 2020 - So the surveys measure patient experience of care in different settings and with health plans and with … So thinking about health related outcomes, positive patient experience has
been associated with an increase … For example, shared decision-making, health literacy, use and effectiveness
of health information technology … some of the associations between patient experience measurement and other
health and financial outcomes … , or use patient family advisory councils, for example, to get
direct feedback from patient and family
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www.ahrq.gov/sites/default/files/2024-02/crane-report.pdf
January 01, 2024 - safety and health system interventions. … Significant time was dedicated to
attendee participation, questions, and suggestions in order to identify … This feedback was incorporated into development of the final patient safety
conference education program … The questions asked PAs
to rate their agreement or comfort with the statements on a five-point Likert … Report Highlights Link Between Safety and Patients’ Health Literacy. AAPA News
2007 Apr 15; 5.
-
www.ahrq.gov/sites/default/files/2025-02/horwitz-report.pdf
January 01, 2025 - literacy-suitable frequently asked questions brochures for every major IR procedure
14. pre/peri/post … proportion of pre- and post-procedure notes that included all key elements
6. frequency of calls to IR with questions … Development and implementation of an audit and feedback email intervention
The monthly audit and feedback … , who are often too ill to take the initiative to ask key questions. … Each
was reviewed by a patient literacy team to ensure appropriate language level, was standardized
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www.ahrq.gov/ncepcr/reports/primary-care-research/results.html
January 01, 2024 - personal and organizational health literacy. … and book chapters related to health literacy . … Research measures of health literacy that enable study of health literacy disparities and examine interventions … ' effects on populations with limited health literacy. … data collection and clinician feedback system (the EffectRx Project ) to improve care for patients
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/implementation-guide-making-informed-consent-informed-choice.pdf
January 01, 2017 - literacy specialists to improve forms.
• If patient and family members on hospital advisory committees … Use health literacy
universal precautions
X percent of patients will report that explanations of what … Version
The following survey is intended to obtain feedback from patients immediately following
an … in private space
c) Use health literacy universal precautions
d) Call for qualified interpreters when … in private space
c) Use health literacy universal precautions
d) Call for qualified interpreters when
-
www.ahrq.gov/sites/default/files/publications/files/implementation-guide-making-informed-consent-informed-choice.pdf
January 01, 2017 - literacy specialists to improve forms.
• If patient and family members on hospital advisory committees … Use health literacy
universal precautions
X percent of patients will report that explanations of what … Version
The following survey is intended to obtain feedback from patients immediately following
an … in private space
c) Use health literacy universal precautions
d) Call for qualified interpreters when … in private space
c) Use health literacy universal precautions
d) Call for qualified interpreters when
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/survey-methods-research/summary-research-meeting.pdf
January 01, 2019 - Because the patient and parents hadn’t experienced the discharge process yet, questions about that
aspect … Some participants thought the photos might help encourage feedback, while
others expressed concern that … Jack Fowler pointed to the value of offering an audio option, especially for low literacy
respondents … be asked for feedback at the end of the hospital stay and why the hospital wants that
input. … about the value of getting their feedback?
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www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-facguide.html
March 01, 2017 - literacy levels, or health complications like dementia or loss of hearing. … Patient and Family Engagement module, CUSP Toolkit . … Patient and Family Engagement module, CUSP Toolkit . … They listen to the questions staff ask and provide respectful, honest feedback. … Patient and Family Engagement module, CUSP Toolkit .
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/ptfamcare-slides.pptx
January 01, 2017 - Patient/Family Involvement ‹#›
AHRQ Safety Program for Mechanically Ventilated Patients
15
Health … System–Level Applications for PCC11
Patient and family engagement/advisory groups
Tailoring of health … care documents with consideration for health literacy, language, and cultural competency
Visiting hours … exchange
Orientation/telling
Explaining/educating
Listening
Inviting questions and feedback Interacting … Patient/Family Involvement ‹#›
AHRQ Safety Program for Mechanically Ventilated Patients
20
Questions
-
www.ahrq.gov/prevention/resources/chronic-care/clinical-community-relationships-eval-roadmap/ccre-roadmap2.html
July 01, 2013 - does the organizational infrastructure of a community resource affect its ability to reliably provide feedback … Patients
Which patient populations are more or less receptive to receiving clinical preventive services … Does patient health literacy influence the likelihood of a successful linkage? … Illustrative examples of relevant questions include:
How do the duration and continuity of the clinician-patient … health outcomes.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-surveys-webcast-transcript.pdf
January 01, 2018 - Ginsberg has broad-based experience in patient experience, patient
safety and public health. … And you'll see that it really focuses on the range of
interaction that patients have through the health … And it really focuses on those aspects of health care that patients value
highly. … of our health care experience because
it matters to patients and families. … literacy, interpreter
services, health information technology, and new to the CAHPS family of supplemental
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20141022_cg/lessons_from_top-performing_medical_practices_CG-CAHPS_transcript.pdf
October 01, 2014 - to
the core to meet specific needs of users, such as PCMH measures, questions related to health information … technology, cultural competence, health literacy and so forth. … on a regular basis with clinical representatives, patient
representatives, to try to give us feedback … and
patient feedback is so important. … just related to our patient population, and was able to get a lot of feedback from that.
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www.ahrq.gov/sites/default/files/wysiwyg/research/findings/making-healthcare-safer/mhs3/diabetes-1.pdf
March 01, 2020 - Among participants
with low health literacy (LHL), the differences between the DVD and class groups … The evaluation
was the Short Test of
Functional Health Literacy
in Adults. … At the end the Short Test of
Functional Health Literacy
was administered. … Participants also completed
the Newest Vital Sign tool to
assess health literacy. … Participants with low
health literacy were
older and significantly
more likely to be
African American
-
www.ahrq.gov/research/findings/studies/index.html?page=228
January 01, 2024 - Keywords: Anxiety, Comparative Effectiveness, Behavioral Health, Patient-Centered Outcomes Research … Consumers with low health literacy had poor experiences with either method. AHRQ-funded; HS024700. … Keywords: Shared Decision Making, Health Insurance, Health Literacy
Gowey MA , Khodneva Y , … The vascular duplex ultrasound simulator also provided feedback. … Health, Health Information Technology (HIT), Lifestyle Changes, Nutrition, Patient Self-Management
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www.ahrq.gov/ncepcr/reports/2024-annual-report/recent-grants-person-centered.html
May 01, 2024 - P9: Using a Mobile Health Tool to Improve Patient-Centered Care for Patients with Type 2 Diabetes
P10 … questions and health outcomes that are most relevant to them, and to redesign care to be responsive … It develops a patient decision aid to support patients when discontinuing LTOT and pilot tests the decision … The tool uses text-messaging to collect and share patient-reported outcomes and sends patients feedback … important to school readiness (for example, nutrition and physical activity) to introduce language and literacy
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/CreatinganEffectiveCustomerServiceTrainingProgram20120501Transcript52312.pdf
May 01, 2012 - Healthcare Research and Quality’s CAHPS User Network welcomes you to the CAHPS podcast
series on improving patients … Finally we asked
for feedback from employees, managers, and our business administrative leadership and … people to
actually practice and try on these new skills and abilities in a forum where they can get feedback … wonderful commitment statement that
was addressed to myself, as the attendee, my colleagues and my patients … literacy.