-
www.ahrq.gov/sites/default/files/2024-01/minnitti-report.pdf
January 01, 2024 - A recent study by Davis et al. (8) showed that low health literacy and a greater number of
prescription … Patient
Advisors participated in a pilot Focus Group to provide feedback on the proposed focus group … This rating
method was simplified based on patient advisor feedback that a 10-point scale was too complex … Literacy (of Own
Health/General Health
Information)
(Physical/scheduling)
• Reluctance to Take … Partnering with Patients and Families to Design a Patient- and Family-
Centered Health Care System: Recommendations
-
www.ahrq.gov/funding/policies/informedconsent/ictoolkit2.html
December 01, 2018 - Host experts on health literacy, informed consent, and research ethics to educate the research and IRB … Have the IRB office sponsor catered training, education, and feedback meetings that include topics related … Use the teaching version in a supervised simulation of the consent process and give feedback about what … methods to evaluate comprehension, such as a written test, may be beneficial, but may be difficult for patients … with limited literacy.
-
www.ahrq.gov/sites/default/files/wysiwyg/research/findings/final-reports/17143-Minnitti-draft-1.pdf
August 31, 2009 - A recent study by Davis et al. (8) showed that low health literacy and a greater number of
prescription … Patient
Advisors participated in a pilot Focus Group to provide feedback on the proposed focus group … This rating
method was simplified based on patient advisor feedback that a 10-point scale was too complex … Literacy (of Own
Health/General Health
Information)
(Physical/scheduling)
• Reluctance to Take … Partnering with Patients and Families to Design a Patient- and Family-
Centered Health Care System: Recommendations
-
www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/mhi-rsf.pdf
May 29, 2013 - ______
What is your patient panel size? … Select the LEVEL (1, 2, 3 or 4) which best describes how your practice currently provides care for patients … Feedback from families of
children with special health care
needs (CSHCN) is elicited
sporadically … , materials are
available and appropriate for non-
English speaking families, those
with limited literacy … services,
2) Communication with specialists, schools, and other resources, and
3) Outcomes for patients
-
www.ahrq.gov/sites/default/files/2024-01/sirio-report.pdf
January 01, 2024 - Inadequate health literacy has a
significant impact on medication adherence, and it is essential to … target medication
education programming to the appropriate patient literacy level. … and
provide a foundation for strong patient-centric communication, with continuous feedback
and assessment … Nursing continuously assessed the patients’
medication education knowledge and encouraged questions … but not limited to pre-existing knowledge and health literacy
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/consumer-experience/reporting/11-0060-EF.pdf
May 01, 2011 - Co-Founder, Consumers Advancing Patient Safety and
Expert Lead, Patients for Patient Safety, World … care,
particularly patient safety; patients and family members are highly motivated to share their … literacy and for whom English is not their first language. … Facilitate access for diverse reporters (e.g., lower literacy, non-English speakers) and allow patient … , the opinions of and feedback from the focus groups
participants may not be representative of all patients
-
www.ahrq.gov/cahps/news-and-events/events/ahrq-conference-2015/cahps-evolution-slides.html
March 01, 2016 - "Examining the role of patient experience surveys in measuring health care quality." … Beyond Public Reporting and Pay for Performance, There is a Business Case for Patient Experience
Patients … Literacy
Slide 43
v
Maximizing Education about the Value of Patient Experience Feedback
Ongoing … experience feedback:
Patient experience vs patient satisfaction
Myths about CAHPS surveys
VBP and … Science partner
Manages broad stakeholder input
Maintains integrity of products
Slide 47
Questions
-
www.ahrq.gov/sites/default/files/publications/files/11-0060-EF.pdf
May 01, 2011 - Co-Founder, Consumers Advancing Patient Safety and
Expert Lead, Patients for Patient Safety, World … care,
particularly patient safety; patients and family members are highly motivated to share their … literacy and for whom English is not their first language. … Facilitate access for diverse reporters (e.g., lower literacy, non-English speakers) and allow patient … , the opinions of and feedback from the focus groups
participants may not be representative of all patients
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back_quickstart_brochure.pdf
September 15, 2016 - Teach-back is an evidence-based health literacy intervention that
promotes patient engagement, patient … to patients and
Guide to patient and families at the beginning of an
Teach-Back family about office … A patient handout is provided to help you inform your patients
and their families about teach-back. … any questions your patients and their families have. … You may also ask patients and families for
feedback about the use of teach-back in the practice.
-
www.ahrq.gov/sites/default/files/wysiwyg/research/findings/final-reports/15851-Sirio-draft-1.pdf
January 01, 2010 - Inadequate health literacy has a
significant impact on medication adherence, and it is essential to … target medication
education programming to the appropriate patient literacy level. … and
provide a foundation for strong patient-centric communication, with continuous feedback
and assessment … Nursing continuously assessed the patients’
medication education knowledge and encouraged questions … but not limited to pre-existing knowledge and health literacy
-
www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily4.html
July 01, 2018 - , families, and health care professionals—with regard to patient and family engagement. … , health literacy, and provider reactions. … involved, and eliciting patient and family feedback. … process included input and feedback from the target audience. … satisfaction, patient health outcomes).
-
www.ahrq.gov/research/findings/studies/index.html?page=79
January 01, 2024 - , Perez-Aguilar G , Huerta RG Electronic health literacy among linguistically diverse patients … use and access, and assessed their levels of health literacy using the eHealth Literacy Scale (eHeals … questions, compared to 47% of the Spanish-speaking participants (P<.05). … Electronic health literacy among linguistically diverse patients in the Los Angeles County safety net … Keywords: Health Literacy, Health Information Technology (HIT), Racial and Ethnic Minorities
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Miranda.pdf
July 01, 2004 - Anticipating that the QuIC response would generate an influx of questions
regarding how patients might … safety, to obtain feedback on the content of the Five Steps to Safer Health Care,
and to identify … The first step advises patients to ask questions. … Advances in Patient Safety: Vol. 4
148
The fifth step offers questions that the patient can ask the … Testing feedback led to the transformation of this tip into a
clearer action step, encouraging patients
-
www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamilysum.html
July 01, 2018 - Facilitate the creation of partnerships between health professionals and patients/family members. … , families, and health care professionals-with regard to patient and family engagement. … Barriers to engagement for patient and family members include fear, uncertainty, low health literacy, … and families to be involved, and eliciting patient and family feedback. … process included input and feedback from the target audience.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/audio-script-leaders-training.pdf
January 18, 2017 - Questions
• Patients are likely to have many questions. … To maximize reading ease and comprehension, forms should follow health literacy principles. … Get feedback from patients, families, and clinicians, and revise the forms
accordingly. … • A guidebook and toolkit to help you improve your hospital’s organizational health
literacy. … Does it use health literacy strategies that were
discussed when we talked about clear informed consent
-
www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/module-8-slides.pdf
November 18, 2021 - education
Patient engagement
Assessing patient needs & concerns
Connecting patients to community … literacy
• A belief they can do it on
their own
• Don’t identify with
brochure pictures
Behavioral … social isolation
Enlist the assistance of hospital behavioral health staff
Establish a patient … • Essential source of improvement
ideas
• Solicit feedback on what and how
well things are working … Please answer the survey questions as you leave the event today
-
www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/action-alliance-diagnostic-excellence-webinar.pdf
March 01, 2025 - World Patient Safety Day 2024
• World Patient Safety Day is one of the World Health
Organization’s … global public health days
• The 2024 theme is improving diagnosis for patient safety
Presenter Notes … encounter to help patients, families, and health professionals work together as partners to improve … – if any – changes in their health they have had since their last visit, questions they may have about … This step works well for patients with low literacy.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/self-mgmt/pemat/pemat_form.xls
November 01, 2013 - literacy can process and explain key messages. … levels of health literacy can identify what they can do based on the information presented. … ______________________________
Link to PEMAT User's Guide
For more information see “Toolkit Part 6: Feedback … You can find such resources on the Department of Health and Human Services’ Health Literacy Tools page … at: http://www.health.gov/communication/literacy/#tools.
-
www.ahrq.gov/sites/default/files/publications/files/pemat_form.xls
November 01, 2013 - literacy can process and explain key messages. … levels of health literacy can identify what they can do based on the information presented. … ______________________________
Link to PEMAT User's Guide
For more information see “Toolkit Part 6: Feedback … You can find such resources on the Department of Health and Human Services’ Health Literacy Tools page … at: http://www.health.gov/communication/literacy/#tools.
-
www.ahrq.gov/hai/tools/mvp/modules/cusp/patient-family-care-slides.html
March 01, 2017 - Ventilated Patients
Patient and Family Involvement in Care of Mechanically Ventilated Patients … Slide 16: Health System–Level Applications for PCC 11
Patient and family engagement/advisory groups … Tailoring of health care documents with consideration for health literacy, language, and cultural competency … Inviting questions and feedback. … Slide 21: Questions?
Image: Six colored hanging tags with question marks on them.