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www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily3b.html
July 01, 2018 - for patients and families to be involved, and eliciting patient and family feedback. … Eliciting patient and family member feedback . … Eliciting feedback from patients and families is another hospital-level strategy to ensure that patient … and low health literacy and outlining specific techniques to guide the patient encounter or ensure patient … (e.g., low literacy, low health literacy) rather than as a way to encourage patients as partners.
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www.ahrq.gov/ncepcr/tools/pf-handbook/mod3-appendix.html
June 01, 2013 - Thoughts on Team QI Literacy Slide 21. Arrange Slide 22. Tips for Follow-up Slide 23. … Patient Educ Couns 2002;48:177.
Return to Contents
Slide 5: Patient Educ. vs. … Return to Contents
Slide 12: Tips on Assessing your Practice Team
Ask questions about them; … Provide feedback to team when appropriate. … Return to Contents
Slide 20: Thoughts on Team QI Literacy
People can read and function above
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www.ahrq.gov/sites/default/files/2024-01/mccarthy-report.pdf
January 01, 2024 - The ED EMC2 intervention triggered two patient-facing tools (MedSheet, literacy-
appropriate prescription … Key Words: opioid analgesics; health literacy; text messaging; emergency
2. … Test-retest reliability of the
Newest Vital Sign health literacy instrument: In-person and remote administration … literacy and clustering
b adjusted for clustering
c adjusted for race, income, health literacy, and … literacy and clustering
b adjusted for clustering
c adjusted for race, income, health literacy, and
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/ahrq-conference-2015/cahps-evolution-slides.pdf
January 01, 2015 - "Examining the role of patient
experience surveys in measuring health care quality." … use of
existing core and supplemental items
– Examples: PCMH, HIT, Health Literacy
Managing Requests … experience feedback … Maximizing Education about the
Value of Patient Experience
Feedback
Keeping Surveys Current … Science partner
• Manages broad stakeholder input
• Maintains integrity of products
QUESTIONS
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www.ahrq.gov/sites/default/files/wysiwyg/research/findings/final-reports/23459-McCarthy-draft-1.pdf
July 01, 2019 - The ED EMC2 intervention triggered two patient-facing tools (MedSheet, literacy-
appropriate prescription … Key Words: opioid analgesics; health literacy; text messaging; emergency
2. … Test-retest reliability of the
Newest Vital Sign health literacy instrument: In-person and remote administration … literacy and clustering
b adjusted for clustering
c adjusted for race, income, health literacy, and … literacy and clustering
b adjusted for clustering
c adjusted for race, income, health literacy, and
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back_quickstart_full.pdf
September 15, 2016 - Teach-back is an evidence-based health literacy intervention that promotes patient engagement,
patient … A patient handout is provided to help you inform your patients and their families about teach-
back. … any
questions your patients and their families have. … You may also ask
patients and families for feedback about the use of teach-back in the practice. … Health Educ Behav 2013;40(5):603-611. http://dx.doi.
org/10.1177/1090198112473102.
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www.ahrq.gov/news/newsletters/e-newsletter/684.html
October 01, 2019 - Highlights From AHRQ’s Patient Safety Network
AHRQ’s Patient Safety Network (PSNet) highlights journal … The hospital survey was revised and pilot tested after incorporating user feedback. … in the Professional Literature
Older adult Internet use and ehealth literacy. … Pneumocystis jirovecii pneumonia (PJP) prophylaxis patterns among patients with rheumatic diseases receiving … Improving patients' choice of clinician by including roll-up measures in public healthcare quality reports
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www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/MOC-PIV-Field-Guide.pdf
June 01, 2015 - In another example, AHRQ funded the
development of a Health Literacy MOC Part VI Program Improvement … Module (select Health
Literacy from the dropdown menu. … The content for this module was taken from the AHRQ Health
Literacy Universal Precautions Toolkit.) … Examples of MOC Part IV activities that include a fee are the Health
Literacy Quality Improvement Program … /quality-resources/tools/literacy-toolkit/
http://www.ahrq.gov/professionals/quality-patient-safety/quality-resources
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/09-diagnostic-safety-practice-orientation.pptx
November 24, 2020 - – if any – changes in their health they have had since their last visit, questions they may have about … tests, treatments, medicines, or other health considerations, whether they have seen any other health … Some feedback from patients included:
"The form helped me remember why I came to the doctor and to remember … This step works well for patients with low literacy. … After a month, we will complete a pulse evaluation to elicit patient feedback and provider feedback as
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/about-pcmh-item-set-cg20.pdf
May 22, 2014 - Literacy
• About the Cultural Competence Item Set
• About the Health Information
Technology Item … It
expands on existing survey domains and adds questions in other domains that were not
adequately … in provider’s office asked if there were things that made it hard
for patient to take care of health … Providing Feedback
Health care organizations can use the composite measures from this item set for … Items in the PCMH Item Set
The table below lists the individual questions in the PCMH Item Set, the
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www.ahrq.gov/cahps/surveys-guidance/cg/index.html
March 01, 2025 - customize questionnaires, users can add supplemental items , including a structured series of open-ended questions … 3.0 version to prompt respondents to consider in-person, phone, and video visits when they answer the questions … Patient-Centered Medical Home (PCMH) Health Literacy Health Information Technology FAQs About the Clinician … the Consortium benefited from a significant amount of input from key stakeholders from the provider, health … plan, and purchaser communities, as well as feedback from patients.
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/mcc-summit/mcc-summit-proceedings.pdf
October 01, 2021 - goals; understanding harm resulting from lack of effective engagement
addressing health literacy; … with limited access to technology, low health
literacy, and limited resources due to low socioeconomic … and families, with standardized exploration of
cultural differences, health literacy, equity, and … Focusing on quality of life rather than longevity, how do we assess questions important to
patients? … How do we address disparities in IT availability or literacy, which can be related to health equity,
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/highlights/ps-highlights-pfe-updated-aug24.pdf
March 13, 2025 - decision-making behaviors, including patient activation, depression, and health literacy. … aimed at increasing support for patients with
limited health literacy. … ’ medical
decision-making behaviors, including patient activation, depression, and health
literacy. … Patient feedback showed that patients were more likely to believe
they needed a fall prevention plan … ://www.ahrq.gov/health-literacy/professional-training/informed-choice.html
https://www.ahrq.gov/health-literacy
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/partnering-patients-family.pdf
April 01, 2022 - Issue
Patients and family members* are often referred to as the most underutilized patient safety resource … Not only are they invested in their own health and those of their loved ones, but also
patients and … Promote health literacy
by recruiting patients who have been discharged from your unit, and their family … family members, to hear feedback from the patient and family
regarding education and partnership related … symptoms of urinary tract
infections develop), and provide contact information for a person to call if questions
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www.ahrq.gov/sites/default/files/wysiwyg/research/findings/final-reports/environmental-scan-programs/envptscan.pdf
June 01, 2013 - Triage questions—techniques to categorize patients based on their needs or benefit
from treatment … Although AIR identified a number of health literacy programs during the
environmental scan, most of … literacy and lacked a patient safety
orientation. … Programs designed to improve patient safety through increased health literacy,
however, were included … Health Literacy Training
Healthcare Error Training
Healthcare Quality Improvement
Iatrogenesis
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www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool2.html
March 01, 2013 - Patients, family members, and other community members.
Patient educators. … Low health literacy, low levels of activation, depressive symptoms, 7,8 substance abuse, 9 no followup … In addition to training on the RED, effective DEs and callers should be trained on health literacy communication … It was designed with the assistance of graphic design and health literacy consultants so that the information … Providing discharge education to patients with limited English proficiency, limited health literacy,
-
www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/redtool2.html
March 01, 2013 - Patients, family members, and other community members.
Patient educators. … Low health literacy, low levels of activation, depressive symptoms, 7,8 substance abuse, 9 no followup … In addition to training on the RED, effective DEs and callers should be trained on health literacy communication … It was designed with the assistance of graphic design and health literacy consultants so that the information … Providing discharge education to patients with limited English proficiency, limited health literacy,
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/public-summary-2015-cg-cahps-fedreg.pdf
January 01, 2015 - • 2 commenters provided other feedback. … with lower health literacy and whose
primary language is not English (n=1) … Users who have large populations with low literacy will be encouraged to include the item “Gives
easy … • 1 provided other feedback. … The CAHPS® surveys assess
quality of care from the patient point of view in their use of health plans
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www.ahrq.gov/research/findings/studies/index.html?page=52
January 01, 2024 - The researchers combined data from electronic health records and a pilot study of patient-reported outcomes … When the same patient was seen in a hospital with a higher share of privately insured patients, more … Patients discharged from hospitals in the bottom quartile of privately insured patient share received … Keywords: Health Literacy, Medication
Oke I , Hall N , Elze T Adjustable suture technique … Three questions based on U.S.
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www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-30-teams.pdf
September 01, 2015 - • Helping teams gather feedback from patients about the experience of team-based care and
using this … Engaging effectively with low literacy and low health literacy patients
AHRQ’s Health Literacy Universal … Precautions Toolkit, available at:
https://www.ahrq.gov/health-literacy/improve/precautions/index.html … Primary Care Practice Facilitation Curriculum MODULE 30 M30-11
https://www.ahrq.gov/health-literacy … /professional-training/shared-decision/index.html
https://www.ahrq.gov/health-literacy/improve/precautions