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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/safetransitions/safetrans_guide.pdf
December 01, 2017 - with other health care team members
■ Health literacy issues, which can compound the challenges faced … as patients
with complex medical needs, limited health literacy, and social vulnerabilities. … AHRQ Health Literacy Universal Precautions Toolkit. http://www.ahrq.gov/
professionals/quality-patient-safety … Motivating Patients to Change Behavior. http://www.bigshouldersdubs.com/clients/
AMA/22-AMA-Motivating.html … NC Program on Health Literacy. http://www.nchealthliteracy.org/teachingaids.html.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
April 24, 2018 - • Health Literacy
• Health Information Technology
Survey Administration Guidelines
• Preparing a … To support health care organizations in collecting patients’ comments in a systematic
and structured … The feedback can be shared with health care providers, but it
will be important to acknowledge that … English Version
In Your Own Words
Please answer the following questions to provide detailed feedback … English Version
In Your Own Words
Please answer the following questions to provide detailed feedback
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm4.html
October 01, 2014 - The client registries will show providers how their patients compare to patients in other practices. … Health Literacy
Healthy People 2010 defines health literacy as "the degree to which individuals have … As new technology becomes available, tools to help patients and care managers monitor patient health … Home monitoring devices might require patients to:
Answer a series of questions about their health … which questions them about their health and quizzes them on health education.
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www.ahrq.gov/news/newsletters/e-newsletter/827.html
August 01, 2022 - These additions augment the original RED’s bundle of patient safety and health literacy practices. … featured this week include:
The effect of structured medication review followed by face-to-face feedback … health surveys. … Send questions to WorkshopInfo@ahrq.hhs.gov . … Contact Information
For comments or questions about AHRQ News Now, contact Bruce Seeman at Bruce.Seeman
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www.ahrq.gov/sites/default/files/2024-01/jack-report.pdf
January 01, 2024 - We also piloted two instruments that are both well validated
to assess health literacy. … Functional Health Literacy in Adults (TOFHLA). … skills, and a low-pressure environment in which
patients are free to ask questions and use as much … education and literacy not adjusted according
to patient’s level of literacy/health literacy
Patient … No discharge plan given to patient
Patient not told about pending lab/tests
Literacy level of patient
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www.ahrq.gov/research/findings/final-reports/environmental-scan-programs/envscan-program2.html
April 01, 2018 - Triage questions— techniques to categorize patients based on their needs or benefit from treatment. … Feedback— evaluative or corrective information provided to participants as they practice using patient … Although AIR identified a number of health literacy programs during the environmental scan, most of these … literacy and lacked a patient safety orientation. … Programs designed to improve patient safety through increased health literacy, however, were included
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www.ahrq.gov/research/findings/studies/index.html?page=495
January 01, 2024 - How the Patient-Centered Outcomes Research Institute is engaging patients and others in shaping its research … literacy research. … health literacy and patient-centered care. … Toward a systems approach to health literacy research. … Keywords: Healthcare Delivery, Health Literacy, Health Services Research (HSR), Patient-Centered Healthcare
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www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily3.html
July 01, 2018 - and feedback) and less comfortable with patients being involved in the organizational decisionmaking … literacy . … Additionally, more than 80 percent of American adults have less than "proficient" health literacy skills … physicians' instructions to patients about asking questions significantly increased patients' willingness … Barriers to engagement for patient and family members include fear, uncertainty, health literacy, and
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www.ahrq.gov/sites/default/files/wysiwyg/research/findings/final-reports/14289-Jack-draft-1.pdf
January 19, 2005 - We also piloted two instruments that are both well validated
to assess health literacy. … Functional Health Literacy in Adults (TOFHLA). … skills, and a low-pressure environment in which
patients are free to ask questions and use as much … education and literacy not adjusted according
to patient’s level of literacy/health literacy
Patient … No discharge plan given to patient
Patient not told about pending lab/tests
Literacy level of patient
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www.ahrq.gov/sites/default/files/wysiwyg/pcor/external-stakeholder-report.pdf
June 23, 2023 - https://www.ahrq.gov/health-literacy/index.html
ix
Additional Key Themes from Stakeholder … literacy for patients and staff.
5. … Key questions for patient-centeredness
Why do people seek primary care and what expectations do patients … Overall, there are many complex questions in primary care pertaining to patient-
centeredness; clinicians … Health Literacy.
https://www.ahrq.gov/health-literacy/index.html. Accessed June 23, 2023.
9.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement/pf-engagement-facnotes.docx
May 01, 2017 - It is valuable for the ASC to invite patients and family members to give feedback about their experiences … patient can provide timely feedback during care. … Literacy levels, such as low literacy or non-native English speakers, may further prevent communication … This is an opportunity for health care personnel to ask the patient if they have any questions or need … Request and collect patient and family feedback.
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www.ahrq.gov/sites/default/files/2024-12/thorpe-rask-report.pdf
January 01, 2024 - Research team provided education on health literacy, safe medication use, best
practices, aging and … patient safety, safety culture, health literacy. … Health and cultural literacy was the most recent topic.
4. … , and health literacy (HL). … safety, patient education, health literacy
Publications: Jacobson KJ, Green DC, He D.
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www.ahrq.gov/sites/default/files/wysiwyg/mcctransitions-challenge/digital-solutions-overview-slides.pdf
April 06, 2020 - activation and engagement, especially among Americans
that may have low health literacy or limited … of healthcare, increase patient
understanding of health information, and enhance support for patients … of all
health literacy levels … Priscilla Novak
Program Analyst, Office of
the Director, AHRQ
https://www.ahrq.gov/health-literacy … /quality-resources/tools/literacy-toolkit/index.html
https://www.ahrq.gov/patient-safety/resources/match
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www.ahrq.gov/news/newsletters/e-newsletter/699.html
February 01, 2020 - Among Heart Attack Patients, Questions About Post-Discharge Help Reduce Follow-Up Emergency Department … activation and engagement, especially among Americans with low health literacy or limited English language … Patient safety in inpatient mental health settings: a systematic review . … Among Heart Attack Patients, Questions About Post-Discharge Help Reduce Follow-Up Emergency Department … Researchers studied responses from more than 2,100 patients age 75 and older to questions from the Hospital
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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement-slides.html
May 01, 2017 - Provides timely feedback.
Provides access to patient’s history. … Patient and family engagement in health care may decrease medical errors by allowing patients and family … for patients and family include— 3 , 4
Image: Fear and uncertainty
Comprehension and literacy levels … questions for patient and family to ask their health care providers before, during, and after a procedure … Partnering with Patients and Families To Design a Patient-and Family-Centered Health Care System .
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/opennotes-1.pdf
May 01, 2016 - It
improves the feeling in patients that they can ask
questions. … ■ How will feedback be collected from patients and
providers? … computer literacy/access concerns? … usability of the system to find areas where patients
had questions. … d
■ Solicitation of Feedback: BIDMC has an ongoing
pilot program as part of the OpenNotes Patient
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/research/survey-administration-literature-review.pdf
October 01, 2017 - CAHPS Survey Administration: What We Know and Potential Research Questions. … , literacy/education, health status, age, gender, and race/ethnicity, above and beyond
mail surveys … not adequately represent the patient population. … Do on-site patient satisfaction surveys bias results? … Feedback loop: testing a patient experience survey in the
safety net.
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www.ahrq.gov/patient-safety/patients-families/consumer-exp/reporting/chapter3.html
August 01, 2022 - The TEP included experts in patient safety, patient safety event reporting systems, health care delivery … just patients and families. … care, particularly patient safety; patients and family members are highly motivated to share their experiences … literacy and for whom English is not their first language. … , the opinions of and feedback from the focus groups participants may not be representative of all patients
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/2010/moimpptsaf.pdf
January 01, 2010 - Information Technology Item Set
CAHPS® Health Literacy Item Set
CAHPS® Improvement Guide
Change … Care Visits Improve Outcomes for Patients With Chronic Conditions
Health Literacy Universal Precautions … literacy of patients. … Health literacy is commonly defined as patients’ ability to obtain,
process, and understand the basic … Health Literacy Universal Precautions Toolkit
www.ahrq.gov/qual/literacy/
AHRQ commissioned the University
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www.ahrq.gov/sites/default/files/2024-11/sarkar-report.pdf
January 01, 2024 - with educational
information as well as personalized feedback to support improved health behaviors … Brief questions to identify patients with inadequate
health literacy. … The literacy divide: health literacy and the use of an
internet-based patient portal in an integrated … Hypoglycemia is more
common among type 2 diabetes patients with limited health literacy: the Diabetes … Validation of self-reported health literacy
questions among diverse English and Spanish-speaking populations