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Total Results: 412 records

Showing results for "health literacy patient feedback questions".

141. Kaiser Permanente Uses AHRQ Automated Phone System to Support Diabetes Self-Management Program | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/cp30906.html
     October 01, 2014 - research also showed that the ATSM model was particularly effective at reaching individuals with limited literacy … orientation to the program with a nurse, followed by a live telephone call the first week to address questions … Patients can also call, give feedback on their experiences, and ask to speak to a physician or nurse. … to large health plans like Kaiser, which need to consider whether a program can be scaled up to reach … Literacy, Patient Safety, Chronic Conditions Geographic Location: California

142. About the CAHPS Health Information Technology Item Set (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HIT/about-cahps-hit-item-set-2313.pdf
     July 03, 2017 - Protocol • Health Literacy • Health Information Technology Survey Administration Guidelines • … patients that access a patient portal). … & Group Survey may want to use data from these questions to inform consumers, provide feedback to providers … patients - How patients view health IT’s role in facilitating those functions - What patients believe … Using Data From Responses to the CAHPS Health IT Item Set Recommended Measures Providing Feedback

143. Health Assessments in Primary Care: How-to Guide (pdf file)
     www.ahrq.gov/sites/default/files/publications/files/health-assessments_0.pdf
     September 01, 2013 - As part of your assessment of quality of care, consider asking for patient feedback on the health assessment … Information for Patients Appendix 11: Patient Feedback Survey Example 32 Appendix 1: Background … literacy for better patient communication AHRQ funded the development of the Health Literacy Universal … /quality-resources/tools/literacy/index.html 53 Appendix 11: Patient Feedback Survey Example … Agenda-setting with patients Goal-setting with patients Health literacy for better patient communication

144. AHRQ Patient Safety Tools and Resources (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/resources/Patient-Safety-Tools-flyer-June2022.pdf
     May 01, 2022 - medical homes; health literacy; interpreter services; health information technology; and children … Web: ahrq.gov/pfeprimarycare Health Literacy Universal Precautions Toolkit, 2nd Edition, can help … information, and enhance support for patients of all literacy levels. … Web: ahrq.gov/health-literacy-toolkit http://ahrq.gov/nh-aspguide https://www.ahrq.gov/sops/surveys/ … outcome feedback and proposes the application of a sociotechnical approach using health information

145. Development of the CAHPS In-Center Hemodialysis Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/ich/develop-ich-survey/index.html
     June 01, 2019 - conditions such as diabetes and hypertension, high levels of cognitive impairment, and low levels of literacy … Nephrologists and other health care professionals. … , and patient advocates. … care and provided feedback on different versions of the instrument. … executives, facility administrators and other facility staff, and nephrologists, among others, provided feedback

146. Teach-Back | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/reports/engage/interventions/teachback-slides.html
     May 01, 2017 - Evidence-based Health Literacy Intervention. Communication approach for shared decision-making. … Ask open ended questions & use plain language. … Strategy categories such as Etool, shared decision making, health literacy, patient activation, medication … and practice has a formal approach to obtaining patient and family feedback. … Patient satisfaction scores. Slide 27: Questions? Questions?

147. Teach-back: Interactive Module Slides | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/reports/engage/interventions/teachback-mod.html
     April 01, 2017 - literacy can affect patient adherence and ultimately patient health outcomes. 10 Info Point 4: There … Choice Feedback To test the patient on his/her ability to repeat the important health information … Choice Feedback Correct? … Teaching about health literacy and clear communication. … Reducing the effects of low health literacy. Virtual Mentor 2003 Jun 1;5(6).

148. Final Progress Report: Patient Advocacy Summit: Patients at the Center of Care (pdf file)
     www.ahrq.gov/sites/default/files/2024-07/earp-report.pdf
     January 01, 2024 - Final Progress Report: Patient Advocacy Summit: Patients at the Center of Care Agency for Healthcare … All these endeavors, undertaken to advance the well-being of patients or groups, to improve the health … Grassroots Advocacy: Coalitions for Change Access to Information and Support: Literacy, the Internet … Overall, short answer feedback to open-ended questions within the survey was very positive. … with low literacy, but others focus on specific types of services, such as long-term and end-of-life

149. AHRQ Patient Safety Tools and Resources (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/resources/patient-safety-tools-flyer-June2022.pdf
     May 01, 2023 - literacy; interpreter services; health information technology; and children with chronic conditions … , and enhance support for patients of all literacy levels. … Web: ahrq.gov/health-literacy-toolkit Improving Your Laboratory Testing Process: A Step-by- Step Guide … ://ahrq.gov/pfeprimarycare http://ahrq.gov/health-literacy-toolkit http://ahrq.gov/labtesting-toolkit … doctor and ask questions to achieve better health outcomes.

150. Patient Narratives Can Catalyze Staff Improvement and Bolster Survey Scores | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsletters/e-newsletter/900.html
     February 01, 2024 - Patient Narratives Can Catalyze Staff Improvement and Bolster Survey Scores Patient narratives—feedback … from patients in their own words, collected through structured open-ended survey questions—can help … to interpret patients’ narrative feedback in 22 ambulatory practice sites. … They found that regularly sharing patients’ narratives with staff significantly improved patient experience … Health literacy-informed communication to reduce discharge medication errors in hospitalized children

151. Involving Patients and Families in Safety: Slide Presentation (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/involving-patients-families-in-safety-slides.pdf
     July 25, 2023 - ** 2 Questions to Run On • What are the foundational elements of including patients and families … The goal is to help patients and families set their visit agenda and to be ready, speak up, and ask questions … Teach-back is an evidence-based health literacy strategy to ensure that you have explained information … The AHRQ Health Literacy Universal Precautions Toolkit, which helps healthcare systems enhance support … for patients of all health literacy levels, contains many tools that can help healthcare professionals

152. The SHARE Approach—Putting Shared Decisionmaking Into Practice: A User’s Guide for Clinical Teams | Agency for Healthcare Research and Quality
     www.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-8.html
     September 01, 2020 - clients identify treatment preferences and effectively communicate them to clinicians. 5 A telephonic … Share your plans with clinic staff and incorporate their feedback into your plan to maximize acceptance … A list of questions that patients can ask their health care team is also included. … AHRQ CAHPS surveys are administered to patients who answer questions about their experiences with their … Profile: Culturally Appropriate, Interactive Decision Aid Yields High Quit Rates Among Underserved, Low-Literacy

153. Be Prepared to Be Engaged | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/reports/engage/interventions/prepared-slides.html
     May 01, 2017 - Slide 16: Patient Prep Card Images: Front of prep card for patients to document questions and topics … Orient Patients Orient the patient to the Be Prepared Strategy Patient Fact Sheet. … Strategy categories such as Etool, shared decision making, health literacy, patient activation, medication … and practice has a formal approach to obtaining patient and family feedback.  … Inform patients & families. Evaluate & refine process. Slide 24: Questions? Questions?

154. Improving Rates of Repeat Colorectal Cancer Screening in Community Health Centers (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/decision/research-centers/baker_crc_screening.pdf
     January 01, 2014 - them to complete and return the kit  Provided a feedback loop to patients: If the FOBT was negative … , the patient was informed and reminded that the test should be repeated in one year; if the FOBT … was positive, a follow-up colonoscopy was arranged Big Questions 1. … at home with free return postage, overcoming literacy and language barriers with plain-language materials … Centers What Was Done in the Intervention Big Questions What Did We Learn?

155. CAHPS Health Plan Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/hp/index.html
     March 01, 2025 - of patient experience: Getting needed care. … They address the following subjects: Health Literacy Children With Chronic Conditions People With Mobility … questions even if they think they are not in the sampled health plan? … The CAHPS Health Plan Survey includes some questions about the personal doctor, defined as the "one you … , research findings, and feedback from key stakeholders.

156. Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation (pdf file)
     www.ahrq.gov/sites/default/files/publications/files/match.pdf
     August 01, 2012 - Health Literacy The definition of health literacy is neither simple nor universally well understood. … No matter how health literacy is defined, patients with limited health literacy have an increased likelihood … health conditions.12,13,14 Determining which patients have limited health literacy can be very difficult … Some patients with limited health literacy may still have these characteristics: ■ Have completed … Closing the loop: physician communication with diabetic patients who have low health literacy.

157. Table 2. Key features of ideal consumer reporting systems from stakeholder interviews | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/resources/consumer-exp/reporting/table2.html
     October 01, 2014 - Facilitate access for diverse reporters (e.g., lower literacy, non-English speakers) and allow patient … Local-level reporting important to provide immediate feedback to health care facility and institute rapid … Mixed views about hospitals and health care institutions; have experience collecting patient safety data … Provide meaningful and timely feedback to reporters. … to health care facilities or providers.

158. Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/studies/index.html?page=240
     January 01, 2024 - Conditions De Oliveira GS , Errea M , Bialek J The impact of health literacy on shared … The investigators found that poor health literacy is associated with greater decision conflict in patients … The impact of health literacy on shared decision making before elective surgery: a propensity matched … Keywords: Shared Decision Making, Education: Patient and Caregiver, Health Literacy, Surgery … After ambulatory surgeries, patients who recover at home have multiple questions about wound healing,

159. Final Progress Report: Using Public Deliberation To Define Patient Roles in Reducing Diagnostic Error (pdf file)
     www.ahrq.gov/sites/default/files/2024-07/nabatchi-report.pdf
     January 01, 2024 - engagement, and health literacy. … produced by patients, perceptions about citizen participation in health policy making, and knowledge … increases on three measures of health literacy, including the ability to (1) review and understand … about the seriousness of diagnostic error, perceptions about patient participation, and health literacy … Expanding the voice of patients and consumers in patient engagement initiatives.

160. Phase 1 Winner Announcement | Agency for Healthcare Research and Quality
     www.ahrq.gov/stepupappchallenge/phase1-winners.html
     March 01, 2019 - and track their own progress, while providers can receive patient health notifications and easily review … and providers, and is able to parse user input and feedback into structured data. … Health Wizz: The Health Wizz™ solution incentivizes patients to provide sought-after data through "Campaigns … literacy gaps via simple designs, increasing patient engagement via personalization, and improving data … by providing the option for patients to fill out PRO questions before or during office visits via a