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www.ahrq.gov/health-literacy/professional-training/shared-decision/webinars/q-a-settings.html
September 01, 2020 - in which they automatically administer the Patient Health Questionnaire-9 (PHQ-9) for any patients with … and provide feedback on patient preference to clinicians? … literacy populations. … How are language/literacy/cultural issues addressed regarding patient access and education? … literacy populations.
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www.ahrq.gov/mcctransitions-challenge/faq.html
April 01, 2020 - Will AHRQ help solvers recruit patients with multiple chronic conditions to gather feedback for this … Can you discuss the range of health literacy topics that solvers should address? … There is not a specific topic within health literacy that is required by this challenge. … AHRQ supports improving accessibility of health information for people with limited health literacy and … literacy, as well as the usability of health information by people with limited health literacy.
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/06-pfe-planning-evaluation.pdf
August 01, 2021 - Evaluation Planning Tool
Evaluation Planning Tool
Toolkit for Engaging Patients
To Improve Diagnostic … Does your practice:
� Conduct patient surveys that you can add questions to (e.g., patient experience … � Conduct staff/provider surveys that you can add questions to? … � Number of times patients document
use of the 60 Seconds To Improve
Diagnostic Safety [via patient … [via provider feedback survey]
� D Health Literacy Item Sets for the
AHRQ CAHPS Clinician & Group
Survey
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www.ahrq.gov/hai/cauti-tools/archived-webinars/health-literacy-transcript.html
December 01, 2017 - Health Literacy and Patient and Family Engagement: Strategic Tools to Prevent CAUTI (July 9, 2013) … Today's topic is health literacy and patient and family engagement, strategic tools to prevent CAUTI. … First of all, we know from the literature that patients with low health literacy are more likely to be … do if they felt that their blood sugar was dropping, only 38 percent of patients with low health literacy … Is this appropriate for patients with health literacy problems?”
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www.ahrq.gov/patient-safety/reports/engage/interventions/medmanage-slides.html
May 01, 2017 - Strategy categories such as Etool, shared decision making, health literacy, patient activation, medication … and practice has a formal approach to obtaining patient and family feedback. … Slide 26: Questions?
Questions? … and Quality’s Health Literacy Universal Precautions Toolkit . … Health Literacy Universal Precautions Toolkit, 2 nd Edition, Help Patients Remember How and When to
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/esrd/patfamengagement/patientandfamilyengagement_slides.pptx
September 03, 2014 - If patients have low levels of medical knowledge or low health literacy, it will take more effort to … manage their health and prevent disease due to health literacy levels.2
15
Patient and Family … SAY:
Health literacy plays a major role in patient engagement. … needed to manage their health and prevent disease due to health literacy limitations.
… and Families — Health Literacy2
Low health literacy has been linked to poor health outcomes:
Higher
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www.ahrq.gov/health-literacy/professional-training/shared-decision/success/story-5.html
September 01, 2020 - Health Care (EPHC). … Feedback from the participants indicated the training was valued and well enjoyed. … People can watch a provider and patient engage in shared decisionmaking, and offer feedback and ask questions … makes health care decisions. … to be active participants in their health care.
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www.ahrq.gov/health-literacy/professional-training/lepguide/chapter3.html
September 01, 2020 - Improving Patient Safety Systems for Patients With Limited English Proficiency
Chapter 3: Improving … Provide opportunities for practice
Ensure that leaders emphasize new skills
Provide regular feedback … This may include an assessment of cultural and literacy needs. … Front desk staff rapidly and effectively communicate patient language, cultural, and literacy needs to … - Back, Teach Me Three (questions that guide Teach-Back ), or similar techniques.
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www.ahrq.gov/health-literacy/professional-training/shared-decision/success/story-2.html
September 01, 2020 - JMU University Health Center Engages Patients through Shared Decisionmaking about Antibiotic Use … Blyer offered anecdotal feedback about how providers have seen a shift in student interactions: "I've … with patients with viral respiratory tract infections. … 4 to assess patient decisional certainty. … "Antibiotic Resistance Questions and Answers."
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www.ahrq.gov/health-literacy/professional-training/shared-decision/webinars/q-a-lung.html
September 01, 2020 - for use with patients who have lower health literacy? … Are there any strategies that you would suggest for clinicians who have a lot of patients with low health … literacy? … We sent the tool through CMS and got some helpful feedback. … Others talk to patients about screening while discussing smoking cessation during a periodic health exam
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/pharmlitqi/slidedeck3/slidedeck3.pptx
March 01, 2011 - a Quality Issue
The mismatch between the
health system demands on
patients and patients’ health
literacy … in health care and the mismatch with patients’ health literacy skill levels and the resultant poor outcomes … The survey asks questions about: print materials, clear verbal communication, sensitivity to literacy … feedback of patients about their experiences with and impressions of pharmacy services. … ’ method
Distribute literacy-appropriate education materials to patients
Provide health literacy training
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-resources.pdf
May 01, 2023 - who may have limited health literacy skills. … AHRQ Pharmacy Health Literacy Center
http://www.ahrq.gov/professionals/quality-patient-safety/pharmhealthlit … understanding more about health literacy.
2. … The primer also identifies known risk factors for ADEs, including health literacy, patient
characteristics … Patient Counseling
1. AHRQ Pharmacy Health Literacy Center
2.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/health-literacy-pfe-transcript.doc
July 09, 2013 - Today’s topic is health literacy and patient and family engagement, strategic tools to prevent CAUTI. … literacy and its implications for patient care. … First of all, we know from the literature that patients with low health literacy are more likely to be … do if they felt that their blood sugar was dropping, only 38 percent of patients with low health literacy … Is this appropriate for patients with health literacy problems?”
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/static_teach-back_module.pdf
January 01, 2013 - literacy can affect patient adherence and ultimately patient health
outcomes. 10
Info Point 4: There … If you ask patients whether they have any questions, they will often say they don’t, even if they
don … Choice Feedback
No To test the patient on his/her ability
to repeat the important health
information … Teaching about health literacy and clear communication. … Reducing the effects of low health literacy. Virtual Mentor 2003 Jun 1;5(6).
12.
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www.ahrq.gov/health-literacy/professional-training/informed-choice/audio-script-leaders.html
September 01, 2020 - Questions
Patients are likely to have many questions. … To maximize reading ease and comprehension, forms should follow health literacy principles. … Get feedback from patients, families, and clinicians, and revise the forms accordingly. … A guidebook and toolkit to help you improve your hospital's organizational health literacy. … to read, the leaders worked with clinicians, health literacy experts, and new readers to make their
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teachback-module.pdf
January 01, 2013 - literacy can affect patient adherence and ultimately patient health
outcomes. 10
Info Point 4: There … If you ask patients whether they have any questions, they will often say they don’t, even if they
don … Choice Feedback
Yes Improved adherence with
treatment plan
When patients fully understand a treatment … Teaching about health literacy and clear communication. … Reducing the effects of low health literacy. Virtual Mentor 2003 Jun 1;5(6).
12.
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www.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod1-guide.html
September 01, 2020 - Poster
Slide 40: Engaging your patients to ask questions
Slide 41: Step 2—Help your patient … Have Video 2—the AHRQ SHARE Approach Video (available at: /health-literacy/professional-training/shared-decision … Return to Contents
Slide 40: Engaging your patients to ask questions
Training Guide Script : … This poster is designed to prompt patients to ask questions and become involved in their health care. … At the end of the role play, observers provide feedback.
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www.ahrq.gov/health-literacy/professional-training/lepguide/chapter2.html
September 01, 2020 - Routinely Monitor Patient Safety for LEP Patients. … the systematic collection of REL data, as well as resources for staff training on how to ask related questions … It does, however, allow for discussion and feedback from multiple departments, especially if "interpreter … :
Hospitals and health systems do not routinely monitor medical errors for LEP patients. … Use a community health worker or patient navigator whose purpose is to bring together all necessary members
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www.ahrq.gov/evidencenow/tools/keydrivers/engage-patients-families.html
November 01, 2018 - A frequent first step is for practices to ask patients and families for feedback on materials to educate … feedback is used. … limited health literacy and even more face significant challenges in understanding numbers and estimations … , encouraging questions, using other shared decision-making techniques such as high quality decision … calls, patient portals, postcards, and secure emails to contact patients.
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www.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod1-slides.html
September 01, 2020 - Poster
Slide 40: Engaging your patients to ask questions
Slide 41: Step 2—Help your patient explore … providers believe patients are not interested in participating in health care decision making. … Slide 40: Engaging your patients to ask questions
Slide Content :
Post the "Know Your … Use open-ended questions.
Listen actively to the patient and show empathy and interest. … Observers provide feedback.