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Showing results for "health literacy patient feedback questions".

101. Strategies to Improve Communication Between Pharmacists and Patients (ppt file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/pharmlit/kripalani.ppt
     January 01, 2010 - Overview Define health literacy Describe the health care experiences of low-literacy patients Discuss … , Describe the health care experiences of low-literacy patients, Discuss health literacy and medication … Overview Define health literacy Describe the health care experiences of low-literacy patients Discuss … Tell me, when do you suspect a patient has low health literacy? … Overview Define health literacy Describe the health care experiences of low-literacy patients Discuss

102. Healthlittoolkit2-Tool4D (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2-tool4d.docx
     December 10, 2015 - Brief Patient Feedback Form We would like your honest feedback. … Please answer these questions either yes or no about the visit you had today. … Did this provider or staff member encourage you to ask questions? Yes No 6. … Did this provider or staff member answer all your questions to your satisfaction? Yes No 7. … Yes No AHRQ Health Literacy Universal Precautions Toolkit 2nd Edition: Brief Patient Feedback Form

103. Health Literacy–Informed Intervention Reduces Pediatric Caregiver Liquid Medication Dosing Errors | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsletters/e-newsletter/911.html
     April 01, 2024 - Health Literacy–Informed Intervention Reduces Pediatric Caregiver Liquid Medication Dosing Errors … Today's Headlines: Health Literacy–Informed Intervention Reduces Pediatric Caregiver Liquid Medication … health literacy–informed tools and information to caregivers significantly reduced liquid medication … ET: Listening to the Voice of the Patient: Using Multiple Feedback Methods To Complement CAHPS Survey … Data will highlight how patient-experience professionals use multiple patient feedback methods to complement

104. About the CAHPS® Health Literacy Item Set for Hospitals (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-the-health-literacy-item-set-for-hospitals-911.pdf
     October 30, 2017 - The nature of these experiences may be influenced by the patients’ health literacy, defined as the degree … challenges posed by low health literacy in their patients. … the health literacy demands they place on patients and • Identify potential areas in which hospitals … Items in the CAHPS Health Literacy Item Set for Hospitals The table below lists the individual questions … patient who to call if patient had questions about medications Topic: Communication between nurses

105. About the CAHPS® Health Literacy Item Set for Hospitals (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-hospital-health-literacy-item-set.pdf
     October 30, 2017 - The nature of these experiences may be influenced by the patients’ health literacy, defined as the degree … challenges posed by low health literacy in their patients. … the health literacy demands they place on patients and • Identify potential areas in which hospitals … Items in the CAHPS Health Literacy Item Set for Hospitals The table below lists the individual questions … patient who to call if patient had questions about medications Topic: Communication between nurses

106. Appendix D: Methods | Agency for Healthcare Research and Quality
     www.ahrq.gov/health-literacy/professional-training/lepguide/app-d.html
     September 01, 2020 - Improving Patient Safety Systems for Patients With Limited English Proficiency Appendix D: Methods … Previous Page Next Page Table of Contents Improving Patient Safety Systems for Patients … Safety and LEP Populations Chapter 2: Five Key Recommendations To Improve Patient Safety for LEP Patients … Specifically, we aimed to answer two research questions: What are the roles of language barriers … We asked interpreters to document situations they thought negatively affected the health, health care

107. Curriculum Guide (continued) | Agency for Healthcare Research and Quality
     www.ahrq.gov/health-literacy/improve/pharmacy/guide/train3.html
     September 01, 2020 - In sum, we need to adopt Universal Precautions since we do not know which patients have low health literacy … In fact, research shows that all patients, even those with high health literacy, benefit from clear … Health Literacy and Anticoagulation-related Outcomes Among Patients Taking Warfarin. … Understanding Health Literacy: New Estimates of the Costs of Inadequate Health Literacy. … Closing the Loop: Physician Communication With Diabetic Patients Who Have Low Health Literacy.

108. Healthlittoolkit2-Tool17B (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2-tool17b.docx
     October 07, 2015 - ( TO STAFF: These questions can be used as a guide to collect feedback as you observe a patient using … Once this is done, ask the following questions and use this form to record responses . )Patient Portal … Feedback Form 1. … ____________________________________________________________________________________________ AHRQ Health … Literacy Universal Precautions Toolkit 2nd Edition: Patient Portal Feedback Form Page 3

109. Activity Guides 8-11 | Agency for Healthcare Research and Quality
     www.ahrq.gov/health-literacy/professional-training/pharmacy/guide-8-11.html
     September 01, 2020 - Resources: Teach-Back: A Health Literacy Tool to Ensure Patient Understanding. … Apply lessons regarding pharmacist-patient communication and health literacy in previous courses (or … Sample questions include: "I am confident I can effectively educate all patients about medicines and … Effect of a pharmacy-based health literacy intervention and patient characteristics on medication refill … Explain how a pill card can assist patients with low health literacy skills and/or with multiple medications

110. Is Our Pharmacy Meeting Patients' Needs? A Pharmacy Health Literacy Assessment Tool User's Guide (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/pharmlit/pharmlit.pdf
     October 01, 2007 - how well an organization is serving patients with limited health literacy. … the pharmacy’s service to patients with limited health literacy? … feedback on the written materials we prepare for our patients. 11 a. … We regularly ask our patients for verbal or written feedback about the quality and effectiveness of … If asked, they could tell a client where to get help to improve his or her literacy skills.

111. Is Our Pharmacy Meeting Patients' Needs? A Pharmacy Health Literacy Assessment Tool User's Guide (pdf file)
     www.ahrq.gov/sites/default/files/publications/files/pharmlit.pdf
     October 01, 2007 - how well an organization is serving patients with limited health literacy. … the pharmacy’s service to patients with limited health literacy? … feedback on the written materials we prepare for our patients. 11 a. … We regularly ask our patients for verbal or written feedback about the quality and effectiveness of … If asked, they could tell a client where to get help to improve his or her literacy skills.

112. About the CAHPS® Health Literacy Item Set for Hospitals (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/about_the_health_literacy_item_set_for_hospitals_911.pdf
     October 01, 2015 - challenges posed by low health literacy in their patients. … the health literacy demands they place on patients and • Identify potential areas in which hospitals … want to use data from the supplemental questions in this item set to spur improvements in patients’ … Items in the CAHPS Health Literacy Item Set for Hospitals The table below lists the individual questions … patient who to call if patient had questions about medications Topic: Communication between nurses

113. Process (ppt file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/pharmlitqi/slidedeck2/slidedeck2.ppt
     March 01, 2011 - Health Literacy and Patient Safety: Help Patients Understand. August 2007. … literacy patients Undermines efforts to increase patient self-management and engagement in care … Patients with low health literacy also have higher average emergency health care costs, placing additional … This is most true for patients with low health literacy. … Health Literacy and Patient Safety: Help Patients Understand. August 2007.

114. SHARE Approach Workshop Curriculum | Agency for Healthcare Research and Quality
     www.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod4-slides.html
     September 01, 2020 - Return to Contents Slide 14: Better health 2-6 Slide Content : Patients engaged in shared … Do staff members review with patient, or does the patient call with questions? … Shadowing trainees and providing feedback. … Return to Contents Slide 46: Questions and Answers Slide Content : Questions and Answers … Modifying unwarranted variations in health care: shared decision making using patient decision aids.

115. Questions and Answers: AHRQ Webinar on Shared Decisionmaking for Chronic Conditions and Long Term Care Planning | Agency for Healthcare Research and Quality
     www.ahrq.gov/health-literacy/professional-training/shared-decision/webinars/q-a-chronic-care.html
     September 01, 2020 - This document includes the questions posed by webinar participants and the responses to those questions … it facilitates plain language use with clients/patients? … Based on this feedback, revisions have been made. … a health coach. … When we refer a patient to a diabetes educator or health coach, we talk or exchange an email with them

116. SHARE Approach Workshop Curriculum | Agency for Healthcare Research and Quality
     www.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod4-guide.html
     September 01, 2020 - Studies have shown that both health outcomes and treatment adherence are improved for patients when they … Or should the patient simply be encouraged to call the office with questions? … Providers and others need to try shared decision making with patients, and then receive feedback on how … One way to offer staff feedback is to tape record the patient-provider interaction (with the patient's … You may need additional office or meeting space for health educators or coaches to meet with patients

117. Healthlittoolkit2-Tool4C (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2-tool4c.docx
     December 10, 2015 - Answer the following questions either yes or no to provide feedback about the quality of the communication … Did this clinician or staff member encourage the patient to ask questions? Yes No 6. … Did this clinician or staff member see the patient for a specific illness or for any health condition … illness or health condition? … Literacy Universal Precautions Toolkit 2nd Edition: Communication Observation Form

118. Sutter Center for Integrated Care Using AHRQ Guide in Patient Materials | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/201515.html
     January 01, 2018 - In particular, the publication is being used by home care patients who are clients of Sutter at Home. … Pearce, M.P.A., SCIC health literacy program manager. … "From a health literacy perspective, an EHR is only as good as the access people have to computers and … and medication history, and gives guidance on how to ask their health care team questions. … Feedback has been positive, and SCIC is now advocating for the personal health record to be adopted system-wide

119. Exhibit 1. Pharmacy Staff Survey Results for Acadia Pharmacy | Agency for Healthcare Research and Quality
     www.ahrq.gov/health-literacy/professional-training/pharmacy/exhibit-1.html
     September 01, 2020 - Advancing Pharmacy Health Literacy Practices Through Quality Improvement Exhibit 1. … Print materials are easy for adults with limited health literacy:    a) bottle labels 0.0% … Pharmacy's leadership is committed to health literacy. 25.0% 12.5% 50.0% 0.0% 12.5% 100.0% … a rush 12.5% 50.0% 12.5% 0.0% 25.0% 100.0%    g) patient asks a lot of questions … Pharmacy policies support activities/resources accessibility to low literacy patients. 25.0% 37.5%

120. Communication-Observation-Form (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/communication-observation-form.docx
     March 01, 2024 - For patients or companions whose preferred language is not English: This clinician used qualified interpreters … This clinician used open-ended questions to encourage the patient and companions to participate in the … This clinician created the expectation that they wanted the patient and companions to ask questions ( … e.g., asking “What questions do you have?”).        … Please provide other feedback about the encounter below: