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www.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/patient-feedback-questions.docx
March 01, 2024 - Health Literacy Patient Feedback Questions
These feedback questions were developed specifically to … Use these questions to conduct small tests of change as part of health literacy improvement activities … ☐Yes, definitely
☐Yes, somewhat
☐No
Questions for Get Patient Feedback: Tool #17
All questions … in this document can be used to obtain patient feedback. … ☐Yes
☐No
Questions for Connect Patients with Literacy and Math Resources: Tool #20
1.
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www.ahrq.gov/health-literacy/improve/precautions/tool17d.html
May 01, 2024 - Health Literacy Universal Precautions Toolkit, 3rd Edition
Health Literacy Patient Feedback Questions … Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Get Patient Feedback: Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy … Literacy Feedback Questions are also in Word (27 KB) These feedback questions were developed specifically … ☐ Yes, definitely ☐ Yes, somewhat ☐ No Questions for Get Patient Feedback: Tool #17 All questions
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www.ahrq.gov/health-literacy/improve/precautions/tool3b.html
March 01, 2024 - Health Literacy Universal Precautions Toolkit, 3rd Edition
Health Literacy Video: Questions for Discussion … Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Get Patient Feedback: Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy … Patient Feedback Questions
Sample Cover Letter
Attend to Social Needs: Tool 18
Community Referral … Questions for 5 Things to Know About Health Literacy
Did the video change how you think of health
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www.ahrq.gov/health-literacy/improve/precautions/tool17.html
May 01, 2024 - Health Literacy Universal Precautions Toolkit, 3rd Edition
Get Patient Feedback: Tool 17 … Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Get Patient Feedback: Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy … The Patient Portal Feedback Form contains a list of questions you can ask to gather feedback from patients … The Health Literacy Patient Feedback Questions contains questions on spoken and written communication
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www.ahrq.gov/health-literacy/improve/precautions/tool17b.html
March 01, 2024 - Health Literacy Universal Precautions Toolkit, 3rd Edition
Patient Portal Feedback Form
Previous … Directions, and Examples
Raise Awareness: Tool 3
Health Literacy: Making it Easier for Patients … To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions for Discussion … Get Patient Feedback: Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy … Patient Feedback Questions
Sample Cover Letter
Attend to Social Needs: Tool 18
Community Referral
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www.ahrq.gov/health-literacy/improve/precautions/tool3a.html
March 01, 2024 - Health Literacy Universal Precautions Toolkit, 3rd Edition
Health Literacy: Making it Easier for Patients … Raise Awareness: Tool 3
Health Literacy: Making it Easier for Patients To Find, Understand, and … Use Health Information and Services
Health Literacy Video: Questions for Discussion
Health Literacy … Get Patient Feedback: Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy … Patient Feedback Questions
Sample Cover Letter
Attend to Social Needs: Tool 18
Community Referral
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www.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/primary-care-health-literacy-assessment.pdf
March 01, 2024 - ☐ ☐ ☐ ☐
2- Assess OHL &
Create Plan
13-Welcome
Patients
17- Patient
Feedback
3. … Our practice trains patients to use
our patient portal. ☐ ☐ ☐ ☐
12-Use Health
Ed. … Our practice gets patient feedback
on written materials. … Obtain patient feedback on materials.
Manage educational materials. … #15
Questions for Help Patients Take Medicine Correctly: Tool #16
Questions for Get Patient Feedback
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www.ahrq.gov/health-literacy/improve/precautions/tool3c.html
March 01, 2024 - Health Literacy Universal Precautions Toolkit, 3rd Edition
Health Literacy Video Moderator's Guide … Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … for Discussion
Health Literacy Video Moderator's Guide
Health Literacy Assessment Quiz
Role Playing … Get Patient Feedback: Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy … Patient Feedback Questions
Sample Cover Letter
Attend to Social Needs: Tool 18
Community Referral
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www.ahrq.gov/health-literacy/improve/precautions/tool2a.html
April 01, 2024 - Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Get Patient Feedback: Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy … Patient Feedback Questions
Sample Cover Letter
Attend to Social Needs: Tool 18
Community Referral … Our practice gets patient feedback on written materials. … Our practice requests feedback from patients.
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www.ahrq.gov/health-literacy/improve/precautions/appx.html
May 01, 2024 - Get Patient Feedback: Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy … Patient Feedback Questions
Sample Cover Letter
Attend to Social Needs: Tool 18
Community Referral … Feedback Patient Portal Feedback Form [ Word: Patient Portal Form (16 KB) ] Suggestion Box Poster … [ Word: Suggestion Box Poster (15 KB) ] Health Literacy Patient Feedback Questions [ Word: Health … Literacy Patient Feedback Questions (27 KB) ] Sample Cover Letter [ Word: Sample Cover Letter (13
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www.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/primary-care-health-literacy-assessment.docx
March 01, 2024 - Our practice regularly reassesses our health literacy environment and updates our health literacy improvement … ☐
☐
☐
☐
2- Assess OHL & Create Plan
13-Welcome Patients
17- Patient Feedback
3. … Our practice trains patients to use our patient portal.
☐
☐
☐
☐
12-Use Health Ed. … Our practice gets patient feedback on written materials. … Our practice requests feedback from patients.
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www.ahrq.gov/health-literacy/improve/precautions/tool3d.html
March 01, 2024 - Health Literacy Universal Precautions Toolkit, 3rd Edition
Health Literacy Assessment Quiz … Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Get Patient Feedback: Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy … Patient Feedback Questions
Sample Cover Letter
Attend to Social Needs: Tool 18
Community Referral … It is a good health literacy practice to assume that each patient you communicate with has limited health
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www.ahrq.gov/health-literacy/improve/precautions/tool4c.html
March 01, 2024 - Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … for Discussion
Health Literacy Video Moderator's Guide
Health Literacy Assessment Quiz
Role Playing … Get Patient Feedback: Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy … Patient Feedback Questions
Sample Cover Letter
Attend to Social Needs: Tool 18
Community Referral … This clinician created the expectation that they wanted the patient and companions to ask questions (
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www.ahrq.gov/health-literacy/improve/precautions/tool5b.html
March 01, 2024 - Health Literacy Universal Precautions Toolkit, 3rd Edition
Teach-Back Questions for Informed Consent … Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … for Discussion
Health Literacy Video Moderator's Guide
Health Literacy Assessment Quiz
Role Playing … Get Patient Feedback: Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy … Patient Feedback Questions
Sample Cover Letter
Attend to Social Needs: Tool 18
Community Referral
-
www.ahrq.gov/health-literacy/improve/precautions/guide/selfmgmt.html
September 01, 2020 - Guide to Implementing the Health Literacy Universal Precautions Toolkit
Patient Self-Management & Empowerment … to obtain and use patient feedback about health literacy issues. … patient feedback on written material, and surveying patients. … Have the health literacy team come up with ideas to encourage patients to complete surveys. … Obtaining feedback too early may discourage staff members from continuing with health literacy work.
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www.ahrq.gov/health-literacy/improve/precautions/tool17c.html
May 01, 2024 - Directions, and Examples
Raise Awareness: Tool 3
Health Literacy: Making it Easier for Patients … To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions for Discussion … Health Literacy Video Moderator's Guide
Health Literacy Assessment Quiz
Role Playing Ideas
Communicate … Get Patient Feedback: Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy … Patient Feedback Questions
Sample Cover Letter
Attend to Social Needs: Tool 18
Community Referral
-
www.ahrq.gov/health-literacy/improve/precautions/tool20.html
February 01, 2024 - Health Literacy Universal Precautions Toolkit, 3rd Edition
Connect Patients With Literacy and Math … Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Get Patient Feedback: Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy … Patient Feedback Questions
Sample Cover Letter
Attend to Social Needs: Tool 18
Community Referral … of questions about this tool from the Health Literacy Patient Feedback Questions .
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www.ahrq.gov/health-literacy/improve/precautions/tool11f.html
April 01, 2024 - Examples
Raise Awareness: Tool 3
Health Literacy: Making it Easier for Patients To Find, Understand … , and Use Health Information and Services
Health Literacy Video: Questions for Discussion
Health … Literacy Video Moderator's Guide
Health Literacy Assessment Quiz
Role Playing Ideas
Communicate … Get Patient Feedback: Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy … Patient Feedback Questions
Sample Cover Letter
Attend to Social Needs: Tool 18
Community Referral
-
www.ahrq.gov/health-literacy/improve/precautions/tool6.html
February 01, 2024 - Health Literacy Universal Precautions Toolkit, 3rd Edition
Follow Up with Patients: Tool 6 … Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Get Patient Feedback: Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy … Patient Feedback Questions
Sample Cover Letter
Attend to Social Needs: Tool 18
Community Referral … of questions about this tool from the Health Literacy Patient Feedback Questions .
-
www.ahrq.gov/health-literacy/improve/precautions/tool7a.html
March 01, 2024 - Literacy and Create an Improvement Plan: Tool 2
Primary Care Health Literacy Assessment
Plan-Do-Study-Act … Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … for Discussion
Health Literacy Video Moderator's Guide
Health Literacy Assessment Quiz
Role Playing … Get Patient Feedback: Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy … Patient Feedback Questions
Sample Cover Letter
Attend to Social Needs: Tool 18
Community Referral