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teamstepps.ahrq.gov/health-literacy/patient-education/index.html
January 01, 2024 - Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
PEMAT & … for patients of all health literacy levels, contains many tools that can help healthcare professionals … : Tool #16
Get Patient Feedback: Tool #17
The Health Literacy and Patient and Family Engagement … https://www.ahrq.gov/health-literacy/patient-education/index.html
Back
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teamstepps.ahrq.gov/ncepcr/care/index.html
March 01, 2023 - Patient-Reported Health IT and Workflow documents workflow impacts of applications that allow patients … Health Literacy
Th e AHRQ Health Literacy Universal Precautions Toolkit – 2 n d ed ition . … care, increase patient understanding of health information, and enhance support for patients of all … health literacy levels. … AHRQ’s Health Literacy Website .
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-resources.pdf
May 01, 2023 - who may have limited health literacy skills. … AHRQ Pharmacy Health Literacy Center
http://www.ahrq.gov/professionals/quality-patient-safety/pharmhealthlit … understanding more about health literacy.
2. … The primer also identifies known risk factors for ADEs, including health literacy, patient
characteristics … Patient Counseling
1. AHRQ Pharmacy Health Literacy Center
2.
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teamstepps.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod1-guide.html
September 01, 2020 - Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
Research … Poster
Slide 40: Engaging your patients to ask questions
Slide 41: Step 2—Help your patient … This poster is designed to prompt patients to ask questions and become involved in their health care. … https://www.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod1-guide.html
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teamstepps.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives.html
November 01, 2023 - Medical Home
Health Literacy
Health Information Technology
Children with Chronic Conditions … answered by a parent or guardian of children who have been recently hospitalized to provide detailed feedback … Questions in the Narrative Item Set for the Child Hospital Survey
The Child Hospital Narrative Item … The CAHPS team strongly recommends against reordering the questions or selecting a subset of the questions … Department of Health & Human Services
The White House
USA.gov
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teamstepps.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-8.html
September 01, 2020 - Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
Research … A list of questions that patients can ask their health care team is also included. … AHRQ CAHPS surveys are administered to patients who answer questions about their experiences with their … https://www.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-8.html
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teamstepps.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html
July 01, 2023 - Medical Home
Health Literacy
Health Information Technology
Children with Chronic Conditions … A Narrative Item Set for the Clinician & Group Visit Survey 4.0 (beta) , which asks patients about their … There are five questions in the Adult version and six questions in the Child version:
The first question … The CAHPS team strongly recommends against reordering the questions or selecting a subset of the questions … Narratives Through Innovative Feedback Reporting Methods (Webcast) (May 31, 2023)
Webcast: The Power
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
April 24, 2018 - • Health Literacy
• Health Information Technology
Survey Administration Guidelines
• Preparing a … To support health care organizations in collecting patients’ comments in a systematic
and structured … The feedback can be shared with health care providers, but it
will be important to acknowledge that … English Version
In Your Own Words
Please answer the following questions to provide detailed feedback … English Version
In Your Own Words
Please answer the following questions to provide detailed feedback
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teamstepps.ahrq.gov/evidencenow/tools/keydrivers/engage-patients-families.html
November 01, 2018 - A frequent first step is for practices to ask patients and families for feedback on materials to educate … feedback is used. … limited health literacy and even more face significant challenges in understanding numbers and estimations … , encouraging questions, using other shared decision-making techniques such as high quality decision … calls, patient portals, postcards, and secure emails to contact patients.
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teamstepps.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives/development.html
December 01, 2023 - Medical Home
Health Literacy
Health Information Technology
Children with Chronic Conditions … Based on the feedback, the team revised the items for the evaluation study.
Evaluation study. … The balance of positive and negative feedback. … of Patient Experience. … Taking Patients’ Narratives about Clinicians from Anecdote to Science.
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teamstepps.ahrq.gov/news/newsletters/e-newsletter/900.html
February 01, 2024 - Patient Narratives Can Catalyze Staff Improvement and Bolster Survey Scores
Patient narratives—feedback … from patients in their own words, collected through structured open-ended survey questions—can help … to interpret patients’ narrative feedback in 22 ambulatory practice sites. … They found that regularly sharing patients’ narratives with staff significantly improved patient experience … Health literacy-informed communication to reduce discharge medication errors in hospitalized children
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teamstepps.ahrq.gov/cahps/surveys-guidance/hp/index.html
April 01, 2024 - They address the following subjects:
Health Literacy
Children With Chronic Conditions
People With … All participants receive a private, customized feedback report that compares their results to overall … answering questions even if they think they are not in the sampled health plan? … The CAHPS Health Plan Survey includes some questions about the personal doctor, defined as the "one you … , research findings, and feedback from key stakeholders.
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
October 01, 2018 - their patients. … their feedback is valuable. … And on our east campus where it’s more
just, their literacy rates are even higher there, more affluent … And actually the feedback that I’ve been getting I haven’t gotten any feedback about
this is too long … as with all feedback is important to us.
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfepc-fullguide-final508.pdf
April 01, 2018 - Teach-back is an evidence-based health literacy intervention that promotes patient
engagement, patient … Safety in Primary Care Settings by Engaging Patients and Families | 14
� CG-CAHPS Health Literacy … The CAHPS Health Literacy Item Sets focus
on assessing providers’ activities to foster and improve patients … ’ health literacy. … Health
literacy is commonly defined as patients’ ability to obtain, process, and understand the
basic
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teamstepps.ahrq.gov/cahps/faq/index.html
January 01, 2019 - About CAHPS Search or browse for answers to questions about the CAHPS program, patient experience surveys … In addition, the aspects of patient experience addressed by CAHPS surveys represent areas that both patients … Examining the role of patient experience surveys in measuring health care quality. … CAHPS surveys are intended for use across a wide range of literacy levels. … Contribute to a large and growing pool of aggregated results that can complement the client averages
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teamstepps.ahrq.gov/downloads/pub/advances/vol4/Miranda.pdf
July 01, 2004 - Anticipating that the QuIC response would generate an influx of questions
regarding how patients might … safety, to obtain feedback on the content of the Five Steps to Safer Health Care,
and to identify … The first step advises patients to ask questions. … Advances in Patient Safety: Vol. 4
148
The fifth step offers questions that the patient can ask the … Testing feedback led to the transformation of this tip into a
clearer action step, encouraging patients
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teamstepps.ahrq.gov/cahps/surveys-guidance/cg/index.html
September 01, 2023 - customize questionnaires, users can add supplemental items , including a structured series of open-ended questions … This reference period allows respondents to consider multiple experiences with care when answering the questions … 3.0 version to prompt respondents to consider in-person, phone, and video visits when they answer the questions … Patient-Centered Medical Home (PCMH)
Health Literacy
Health Information Technology
FAQs About the … plan, and purchaser communities, as well as feedback from patients.
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/implementation-guide-making-informed-consent-informed-choice.pdf
January 01, 2017 - literacy specialists to improve forms.
• If patient and family members on hospital advisory committees … Use health literacy
universal precautions
X percent of patients will report that explanations of what … Version
The following survey is intended to obtain feedback from patients immediately following
an … in private space
c) Use health literacy universal precautions
d) Call for qualified interpreters when … in private space
c) Use health literacy universal precautions
d) Call for qualified interpreters when
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teamstepps.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-facguide.html
March 01, 2017 - Toolkit
MRSA Prevention
Non-ICU Patients With Devices
Reduce CAUTI in LTC Facilities … Slide 24: Questions That You Answer 6
Say:
The following are questions you and all facility staff … literacy levels, or health complications like dementia or loss of hearing. … They listen to the questions staff ask and provide respectful, honest feedback. … administrators questions, and the care team should feel comfortable asking the adviser questions.
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursinghome-resourcelist.pdf
April 01, 2023 - Feedback. … improve their
communication with older adults by focusing on health literacy issues. … The primer also identifies known risk factors for ADEs, including health literacy, patient
characteristics … for at-risk patients.
9. … Feedback and Communication About Incidents
1. Provide Feedback to Frontline Staff
2.