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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back_quickstart_brochure.pdf
September 15, 2016 - Teach-back is an evidence-based health literacy intervention that
promotes patient engagement, patient … to patients and
Guide to patient and families at the beginning of an
Teach-Back family about office … A patient handout is provided to help you inform your patients
and their families about teach-back. … any questions your patients and their families have. … You may also ask patients and families for
feedback about the use of teach-back in the practice.
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preventiveservices.ahrq.gov/cahps/faq/index.html
January 01, 2019 - About CAHPS Search or browse for answers to questions about the CAHPS program, patient experience surveys … In addition, the aspects of patient experience addressed by CAHPS surveys represent areas that both patients … Examining the role of patient experience surveys in measuring health care quality. … CAHPS surveys are intended for use across a wide range of literacy levels. … Contribute to a large and growing pool of aggregated results that can complement the client averages
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preventiveservices.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool2.html
March 01, 2013 - Patients, family members, and other community members.
Patient educators. … Low health literacy, low levels of activation, depressive symptoms, 7,8 substance abuse, 9 no followup … In addition to training on the RED, effective DEs and callers should be trained on health literacy communication … It was designed with the assistance of graphic design and health literacy consultants so that the information … Providing discharge education to patients with limited English proficiency, limited health literacy,
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preventiveservices.ahrq.gov/downloads/pub/advances/vol4/Miranda.pdf
July 01, 2004 - Anticipating that the QuIC response would generate an influx of questions
regarding how patients might … safety, to obtain feedback on the content of the Five Steps to Safer Health Care,
and to identify … The first step advises patients to ask questions. … Advances in Patient Safety: Vol. 4
148
The fifth step offers questions that the patient can ask the … Testing feedback led to the transformation of this tip into a
clearer action step, encouraging patients
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preventiveservices.ahrq.gov/cahps/surveys-guidance/cg/index.html
September 01, 2023 - customize questionnaires, users can add supplemental items , including a structured series of open-ended questions … This reference period allows respondents to consider multiple experiences with care when answering the questions … 3.0 version to prompt respondents to consider in-person, phone, and video visits when they answer the questions … Patient-Centered Medical Home (PCMH)
Health Literacy
Health Information Technology
FAQs About … plan, and purchaser communities, as well as feedback from patients.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/implementation-guide-making-informed-consent-informed-choice.pdf
January 01, 2017 - literacy specialists to improve forms.
• If patient and family members on hospital advisory committees … Use health literacy
universal precautions
X percent of patients will report that explanations of what … Version
The following survey is intended to obtain feedback from patients immediately following
an … in private space
c) Use health literacy universal precautions
d) Call for qualified interpreters when … in private space
c) Use health literacy universal precautions
d) Call for qualified interpreters when
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preventiveservices.ahrq.gov/challenges/past/step-up-app/index.html
January 01, 2022 - , and emotional health, measuring what patients are able to do and how they feel, via a questionnaire … and providers, and is able to parse user input and feedback into structured data. … Health Wizz: The Health Wizz™ solution incentivizes patients to provide sought-after data through "Campaigns … literacy gaps via simple designs, increasing patient engagement via personalization, and improving data … by providing the option for patients to fill out PRO questions before or during office visits via a
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/guidance-cg-cahps.pdf
April 01, 2021 - medical homes, and health literacy. … Learn
more about these item sets:
• Patient Narratives
• Patient-Centered Medical Home
• Health Literacy … Health Literacy
The Adult version of the Health Literacy Item Set offers one composite measure:
How … Review the items in the composite measure from the Health Literacy Item Set. … Medical Home
Health Literacy
Health Information Technology
Guidance on Reporting Clinician & Group
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalresourcelist.pdf
January 01, 2019 - Feedback. … Feedback and Communication About Error
1. … The CNL can also help meet diverse client and
healthcare environment needs. … To promote stronger engagement, AHRQ developed a
guide to help patients, families, and health professionals … The primer also identifies known risk factors for ADEs, including health literacy, patient
characteristics
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medoffice-resourcelist.pdf
April 01, 2023 - Feedback. … CAHPS® Health Information Technology Item Set
• CAHPS® Health Literacy Item Set
3. … The primer also identifies known risk factors for ADEs, including health literacy, patient
characteristics … (PDSA) Steps and Worksheet
Predict and Anticipate Patient Needs
Provide Feedback to Frontline Staff … Provide Feedback to Frontline Staff
7.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_6_Pres_TX_508.pptx
July 23, 2010 - and engage patients and family members as members of the health care team. … Adopting patient-centered care strategies and engaging patients actively in their health care also has … they are the expert on the patient
Invite the patient and family to ask questions, share concerns, and … Ask your supervisor or colleague to give you feedback
Do not ask yes/no questions like “Do you understand … Literacy with 2 examples: http://www.youtube.com/watch?
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preventiveservices.ahrq.gov/patient-safety/reports/advancing/index.html
July 01, 2022 - Feedback the Agency received that PSIC graduates were, in turn, training their own personnel in patient … to help patients understand the importance of being active members of their health care team, which … The ads urged patients to ask their clinicians relevant questions, take notes, follow up on test results … with low health literacy. … for Safety and Quality; "Questions Are the Answer" campaign.
2008: Advances in Patient Safety: New
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-v2-resourcelist.pdf
April 01, 2023 - Feedback. … The CNL can also help meet diverse client and
healthcare environment needs. … https://www.ahrq.gov/health-literacy/professional-training/informed-choice.html
AHRQ has developed … https://www.ahrq.gov/health-literacy/professional-training/informed-choice.html
http://www.ihi.org/resources … Provide Feedback to Front-Line Staff
3.
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preventiveservices.ahrq.gov/workingforquality/events/webinar-2014-qdr-working-together-to-improve-health-care.html
November 01, 2016 - health outcomes, and population health. … And those priorities are patient safety, person- and family- centered care, affordable care, health and … for Patients campaign and we have that information in the chart book. … Home health patients with improvement in surgical wounds, by age and race/ethnicity, 2010-2012 [Slide … Literacy Precautions Toolkit, which I think is something generally usable.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/reporting-patients-comments-transcript.pdf
June 01, 2014 - with other measures of quality in public reporting Web sites, and that can also be used in private feedback … We know that systematically gathered
and standardized data on patients' encounters with the health care … We assume that patient comments also have some value to health care consumers. … Our goal for this research is to
collect patients' reports of their health care that are representative … We're talking to people with mental illness, with all levels of literacy.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/lab-testiing/lab-testing-toolkit.pdf
December 01, 2017 - observed that patients
started asking more questions after completing the
survey. … • Plan to meet regularly to ask for feedback about how the change
is going and see if you need to make … Factors to
consider include abnormality/complexity of
the result, patient health literacy, patient … language literacy, etc. … MA calling patients in their languages
permits the patients to ask medical
questions.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/topics/dxsafety-current-state.pdf
January 01, 2024 - ’ health literacy and language needs are
considered.161,204,205 Several publicly available tools and … the right questions. … A program to provide clinicians with feedback on their diagnostic performance in a
learning health system … Diagnostic error experiences
of patients and families with limited English-language health literacy … [Pause for feedback]
The interviewee will list the domain on the slide and ask the following questions
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-resource-list.pdf
April 01, 2023 - Feedback. … Suggestions for resources you would like added to the list, questions about the survey, or
requests … Care Settings
https://digital.ahrq.gov/health-it-tools-and-resources/patient-generated-health-data-i-patient … /patient-generated-health-data-i-patient-reported-outcomes/practical-guide
https://digital.ahrq.gov/health-it-tools-and-resources … The primer also identifies known risk factors for ADEs, including health literacy, patient
characteristics
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preventiveservices.ahrq.gov/patient-safety/resources/learning-lab/index.html
April 01, 2024 - Holden RJ, et al.; Brain Health Patient Safety Laboratory. … Assessing mobile phone digital literacy and engagement in user-centered design in a diverse, safety-net … This proactive, patient-centered care program uses a suite of health IT tools—patient safety dashboard … dimension to assess patients’ understanding of their diagnosis at optimal times so their feedback can … For specific programmatic questions about Patient Safety Learning Laboratories and other patient safety
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_lowvision.pdf
May 01, 2017 - It includes an opportunity to ask questions,
clarify, and confirm. … a time when
they experienced an increase in patient load and higher
risk patients. … asking whether the patient or
family has questions or concerns. … Last, meeting the needs of patients with low literacy
provides continuous challenges in patient-provider … increased from 39 to 71 percent,
Nonpunitive Response to Errors increased from 17 to 44
percent, Feedback