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Showing results for "health literacy patient feedback questions".

21. CAHPS Clinician & Group Narrative Item Set | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html
    July 01, 2023 - Medical Home Health Literacy Health Information Technology Children with Chronic Conditions … A Narrative Item Set for the Clinician & Group Visit Survey 4.0 (beta) , which asks patients about their … There are five questions in the Adult version and six questions in the Child version: The first question … The CAHPS team strongly recommends against reordering the questions or selecting a subset of the questions … Narratives Through Innovative Feedback Reporting Methods (Webcast)  (May 31, 2023) Webcast: The Power

22. Key Driver 5: Engage with Patients and Families in Evidence-Based Care and Quality Improvement | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/evidencenow/tools/keydrivers/engage-patients-families.html
    November 01, 2018 - A frequent first step is for practices to ask patients and families for feedback on materials to educate … feedback is used. … limited health literacy and even more face significant challenges in understanding numbers and estimations … , encouraging questions, using other shared decision-making techniques such as high quality decision … calls, patient portals, postcards, and secure emails to contact patients.

23. Development of the CAHPS Health Information Technology Item Set | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/surveys-guidance/item-sets/HIT/Development-HIT-Item-Set.html
    July 01, 2022 - Narrative Items Patient-Centered Medical Home Health Literacy Health Information Technology … Does health IT change the patients' perceptions of involvement in, and sense of control over, their health … This group discussed the use of health IT by physician practices, the aspects of patient care likely … Stakeholders convened again in September 2008 to provide feedback on the item set domains, options for … patients; How patients view health IT’s role in facilitating those functions; What patients believe

24. Development of the CAHPS Child Hospital Narrative Item Set | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives/development.html
    December 01, 2023 - Medical Home Health Literacy Health Information Technology Children with Chronic Conditions … Based on the feedback, the team revised the items for the evaluation study. Evaluation study. … The balance of positive and negative feedback. … of Patient Experience. … Taking Patients’ Narratives about Clinicians from Anecdote to Science.

25. CAHPS Patient Narrative Item Sets | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html
    December 01, 2023 - Medical Home Health Literacy Health Information Technology Children with Chronic Conditions … Representativeness: They include experiences from patients across a range of health status and socio-demographic … Learning from Patients: The Impact of Using Patient Narratives on Patient Experience Scores. … Learning from Patient Narratives Through Innovative Feedback Reporting Methods (Webcast) (May 31, 2023 … Narratives Through Innovative Feedback Reporting Methods (Webcast)   (1:01:36) The Power of Patient

26. The SHARE Approach—Putting Shared Decisionmaking Into Practice: A User’s Guide for Clinical Teams | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-8.html
    September 01, 2020 - SHARE: More topics in this section Health Literacy … About Health Literacy Health Literacy Improvement Tools Professional Education and … Training Health Literacy Publications Patient Engagement and Education Research Tools … A list of questions that patients can ask their health care team is also included. … AHRQ CAHPS surveys are administered to patients who answer questions about their experiences with their

27. Patient Narratives Can Catalyze Staff Improvement and Bolster Survey Scores | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/news/newsletters/e-newsletter/900.html
    February 01, 2024 - Patient Narratives Can Catalyze Staff Improvement and Bolster Survey Scores Patient narratives—feedback … from patients in their own words, collected through structured open-ended survey questions—can help … to interpret patients’ narrative feedback in 22 ambulatory practice sites. … They found that regularly sharing patients’ narratives with staff significantly improved patient experience … Health literacy-informed communication to reduce discharge medication errors in hospitalized children

28. CAHPS Health Plan Survey | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/surveys-guidance/hp/index.html
    April 01, 2024 - of patient experience: Getting needed care. … They address the following subjects: Health Literacy Children With Chronic Conditions People With … answering questions even if they think they are not in the sampled health plan? … The CAHPS Health Plan Survey includes some questions about the personal doctor, defined as the "one you … , research findings, and feedback from key stakeholders.

29. About the CAHPS Patient Narratives Elicitation Protocol (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
    April 24, 2018 - • Health Literacy • Health Information Technology Survey Administration Guidelines • Preparing a … To support health care organizations in collecting patients’ comments in a systematic and structured … The feedback can be shared with health care providers, but it will be important to acknowledge that … English Version In Your Own Words Please answer the following questions to provide detailed feedback … English Version In Your Own Words Please answer the following questions to provide detailed feedback

30. CAHPS Survey Administration: What We Know and Potential Research Questions (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/research/survey-administration-literature-review.pdf
    October 01, 2017 - CAHPS Survey Administration: What We Know and Potential Research Questions. … , literacy/education, health status, age, gender, and race/ethnicity, above and beyond mail surveys … not adequately represent the patient population. … Do on-site patient satisfaction surveys bias results? … Feedback loop: testing a patient experience survey in the safety net.

31. AHRQ Practice Facilitation Training Modules: Additional Resources | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/ncepcr/tools/transform-qi/deliver-facilitation/modules/resources.html
    July 01, 2022 - reorganized into the framework of the 10 Building Blocks, and it includes a number of supplemental questions … The Primary Care Health Literacy Assessment (Word, 40 KB), part of the AHRQ Health Literacy Universal … taught in the module “Last 10 Patients” Chart Audit. … the research studies on using feedback to stimulate improvement. … Access webinars on audit and feedback, from the basics of describing what audit and feedback are to

32. Patient and Family Engagement in the Surgical Environment Module: Facilitator Notes | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement-fac-notes.html
    May 01, 2017 - It is valuable for the ASC to invite patients and family members to give feedback about their experiences … For patients, safety is improved because the patient can provide and clarify information and ask questions … patient can provide timely feedback during care. … Literacy levels, such as low literacy or non-native English speakers, may further prevent communication … This is an opportunity for health care personnel to ask the patient if they have any questions or need

33. Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
    October 01, 2018 - their patients. … their feedback is valuable. … And on our east campus where it’s more just, their literacy rates are even higher there, more affluent … And actually the feedback that I’ve been getting I haven’t gotten any feedback about this is too long … as with all feedback is important to us.

34. The Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfepc-fullguide-final508.pdf
    April 01, 2018 - Teach-back is an evidence-based health literacy intervention that promotes patient engagement, patient … Safety in Primary Care Settings by Engaging Patients and Families | 14 � CG-CAHPS Health Literacy … The CAHPS Health Literacy Item Sets focus on assessing providers’ activities to foster and improve patients … ’ health literacy. … Health literacy is commonly defined as patients’ ability to obtain, process, and understand the basic

35. CAHPS Clinician & Group Survey | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/surveys-guidance/cg/index.html
    September 01, 2023 - customize questionnaires, users can add supplemental items , including a structured series of open-ended questions … This reference period allows respondents to consider multiple experiences with care when answering the questions … 3.0 version to prompt respondents to consider in-person, phone, and video visits when they answer the questions … Patient-Centered Medical Home (PCMH) Health Literacy Health Information Technology FAQs About the … plan, and purchaser communities, as well as feedback from patients.

36. Search FAQs | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/faq/index.html
    January 01, 2019 - About CAHPS Search or browse for answers to questions about the CAHPS program, patient experience surveys … In addition, the aspects of patient experience addressed by CAHPS surveys represent areas that both patients … Examining the role of patient experience surveys in measuring health care quality. … CAHPS surveys are intended for use across a wide range of literacy levels. … Contribute to a large and growing pool of aggregated results that can complement the client averages

37. AHRQ SDOH Database Overview (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/sdoh/SDOH-overview-presentation.pdf
    July 01, 2022 - Economic Context • Employment • Income • Poverty Education • Attainment • Education funding • Literacy … Intelligence, MarketScan, Optum) • AHRQ’s HCUP ZIP Code of patient or provider County of patient or … healthcare utilization for chronic illnesses during the COVID-19 pandemic differ by SDOH characteristics of patients … https://www.hcup-us.ahrq.gov/ https://meps.ahrq.gov/mepsweb/survey_comp/household.jsp Thank You Feedback … SDOH Database: Examples of Linked Data Questions Thank You Thank You

38. Pemat Form (xls file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/self-mgmt/pemat/pemat_form.xls
    November 01, 2013 - literacy can process and explain key messages. … levels of health literacy can identify what they can do based on the information presented. … ______________________________ Link to PEMAT User's Guide For more information see “Toolkit Part 6: Feedback … You can find such resources on the Department of Health and Human Services’ Health Literacy Tools page … at: http://www.health.gov/communication/literacy/#tools.

39. Strategy 1: Working with Patients & Families as Advisors (Implementation Handbook) (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Implement_Hndbook_508_v2.pdf
    January 28, 2011 - information materials to meet the literacy and language needs of patients and families • Offer opportunities … Patients, families, health care practitioners, and health care leaders collaborate in policy and program … ask patients and family members to address specific questions. … Another option for obtaining real-time feedback is to create a brief survey with open-ended questions … Hospitals may also wish to add questions to obtain feedback on experiences related to a new process

40. Speaking Plainly: Communicating the Patient’s Role in Health Care Safety (pdf file)
    pcmh.ahrq.gov/downloads/pub/advances/vol4/Miranda.pdf
    July 01, 2004 - Anticipating that the QuIC response would generate an influx of questions regarding how patients might … safety, to obtain feedback on the content of the Five Steps to Safer Health Care, and to identify … The first step advises patients to ask questions. … Advances in Patient Safety: Vol. 4 148 The fifth step offers questions that the patient can ask the … Testing feedback led to the transformation of this tip into a clearer action step, encouraging patients