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patientregistry.ahrq.gov/health-literacy/improve/precautions/tool3.html
February 01, 2024 - Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … With Medicines Poster
Get Patient Feedback: Tool 17
Patient Portal Feedback Form
Suggestion Box … Poster
Health Literacy Patient Feedback Questions
Sample Cover Letter
Attend to Social Needs: … Health Literacy: Making it Easier for Patients To Find, Understand, and Use Health Information and Services … Integrate health literacy strategies into other training (e.g., patient safety).
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patientregistry.ahrq.gov/health-literacy/patient-education/index.html
January 01, 2024 - Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
PEMAT & … for patients of all health literacy levels, contains many tools that can help healthcare professionals … : Tool #16
Get Patient Feedback: Tool #17
The Health Literacy and Patient and Family Engagement … https://www.ahrq.gov/health-literacy/patient-education/index.html
Back
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patientregistry.ahrq.gov/health-literacy/professional-training/shared-decision/webinars/q-a-chronic-care.html
September 01, 2020 - Literacy
Professional Education and Training
Questions and Answers: AHRQ Webinar … Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
Research … it facilitates plain language use with clients/patients? … https://www.ahrq.gov/health-literacy/professional-training/shared-decision/webinars/q-a-chronic-care.html
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patientregistry.ahrq.gov/ncepcr/care/index.html
March 01, 2023 - Patient-Reported Health IT and Workflow documents workflow impacts of applications that allow patients … Health Literacy
Th e AHRQ Health Literacy Universal Precautions Toolkit – 2 n d ed ition . … care, increase patient understanding of health information, and enhance support for patients of all … health literacy levels. … AHRQ’s Health Literacy Website .
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patientregistry.ahrq.gov/health-literacy/professional-training/shared-decision/webinars/q-a-lung.html
September 01, 2020 - Literacy
Professional Education and Training
Questions and Answers: AHRQ National … Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
Research … for use with patients who have lower health literacy? … https://www.ahrq.gov/health-literacy/professional-training/shared-decision/webinars/q-a-lung.html
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-resources.pdf
May 01, 2023 - who may have limited health literacy skills. … AHRQ Pharmacy Health Literacy Center
http://www.ahrq.gov/professionals/quality-patient-safety/pharmhealthlit … understanding more about health literacy.
2. … The primer also identifies known risk factors for ADEs, including health literacy, patient
characteristics … Patient Counseling
1. AHRQ Pharmacy Health Literacy Center
2.
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patientregistry.ahrq.gov/health-literacy/professional-training/informed-choice/audio-script-leaders.html
September 01, 2020 - Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
Research … Questions
Patients are likely to have many questions. … Get feedback from patients, families, and clinicians, and revise the forms accordingly. … Obtain feedback from both clinicians and a diverse range of patients about how useful and practical a
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patientregistry.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod1-guide.html
September 01, 2020 - Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
Research … Poster
Slide 40: Engaging your patients to ask questions
Slide 41: Step 2—Help your patient … This poster is designed to prompt patients to ask questions and become involved in their health care. … https://www.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod1-guide.html
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patientregistry.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives.html
November 01, 2023 - Medical Home
Health Literacy
Health Information Technology
Children with Chronic Conditions … answered by a parent or guardian of children who have been recently hospitalized to provide detailed feedback … Questions in the Narrative Item Set for the Child Hospital Survey
The Child Hospital Narrative Item … The CAHPS team strongly recommends against reordering the questions or selecting a subset of the questions … Department of Health & Human Services
The White House
USA.gov
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patientregistry.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-8.html
September 01, 2020 - Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
Research … A list of questions that patients can ask their health care team is also included. … AHRQ CAHPS surveys are administered to patients who answer questions about their experiences with their … https://www.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-8.html
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patientregistry.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html
July 01, 2023 - Medical Home
Health Literacy
Health Information Technology
Children with Chronic Conditions … A Narrative Item Set for the Clinician & Group Visit Survey 4.0 (beta) , which asks patients about their … There are five questions in the Adult version and six questions in the Child version:
The first question … The CAHPS team strongly recommends against reordering the questions or selecting a subset of the questions … Narratives Through Innovative Feedback Reporting Methods (Webcast) (May 31, 2023)
Webcast: The Power
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patientregistry.ahrq.gov/evidencenow/tools/keydrivers/engage-patients-families.html
November 01, 2018 - A frequent first step is for practices to ask patients and families for feedback on materials to educate … feedback is used. … limited health literacy and even more face significant challenges in understanding numbers and estimations … , encouraging questions, using other shared decision-making techniques such as high quality decision … calls, patient portals, postcards, and secure emails to contact patients.
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patientregistry.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives/development.html
December 01, 2023 - Medical Home
Health Literacy
Health Information Technology
Children with Chronic Conditions … Based on the feedback, the team revised the items for the evaluation study.
Evaluation study. … The balance of positive and negative feedback. … of Patient Experience. … Taking Patients’ Narratives about Clinicians from Anecdote to Science.
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patientregistry.ahrq.gov/news/newsletters/e-newsletter/900.html
February 01, 2024 - Patient Narratives Can Catalyze Staff Improvement and Bolster Survey Scores
Patient narratives—feedback … from patients in their own words, collected through structured open-ended survey questions—can help … to interpret patients’ narrative feedback in 22 ambulatory practice sites. … They found that regularly sharing patients’ narratives with staff significantly improved patient experience … Health literacy-informed communication to reduce discharge medication errors in hospitalized children
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patientregistry.ahrq.gov/cahps/surveys-guidance/hp/index.html
April 01, 2024 - They address the following subjects:
Health Literacy
Children With Chronic Conditions
People With … All participants receive a private, customized feedback report that compares their results to overall … answering questions even if they think they are not in the sampled health plan? … The CAHPS Health Plan Survey includes some questions about the personal doctor, defined as the "one you … , research findings, and feedback from key stakeholders.
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/research/survey-administration-literature-review.pdf
October 01, 2017 - CAHPS Survey Administration: What We Know and Potential Research Questions. … , literacy/education, health status, age, gender, and race/ethnicity, above and beyond
mail surveys … not adequately represent the patient population. … Do on-site patient satisfaction surveys bias results? … Feedback loop: testing a patient experience survey in the
safety net.
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
October 01, 2018 - their patients. … their feedback is valuable. … And on our east campus where it’s more
just, their literacy rates are even higher there, more affluent … And actually the feedback that I’ve been getting I haven’t gotten any feedback about
this is too long … as with all feedback is important to us.
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfepc-fullguide-final508.pdf
April 01, 2018 - Teach-back is an evidence-based health literacy intervention that promotes patient
engagement, patient … Safety in Primary Care Settings by Engaging Patients and Families | 14
� CG-CAHPS Health Literacy … The CAHPS Health Literacy Item Sets focus
on assessing providers’ activities to foster and improve patients … ’ health literacy. … Health
literacy is commonly defined as patients’ ability to obtain, process, and understand the
basic
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patientregistry.ahrq.gov/cahps/faq/index.html
January 01, 2019 - About CAHPS Search or browse for answers to questions about the CAHPS program, patient experience surveys … In addition, the aspects of patient experience addressed by CAHPS surveys represent areas that both patients … Examining the role of patient experience surveys in measuring health care quality. … CAHPS surveys are intended for use across a wide range of literacy levels. … Contribute to a large and growing pool of aggregated results that can complement the client averages
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/sdoh/SDOH-overview-presentation.pdf
July 01, 2022 - Economic
Context
• Employment
• Income
• Poverty
Education
• Attainment
• Education
funding
• Literacy … Intelligence, MarketScan, Optum)
• AHRQ’s HCUP
ZIP Code of patient or provider
County of patient or … healthcare utilization for chronic
illnesses during the COVID-19 pandemic differ by SDOH
characteristics of patients … https://www.hcup-us.ahrq.gov/
https://meps.ahrq.gov/mepsweb/survey_comp/household.jsp
Thank You
Feedback … SDOH Database: Examples of Linked Data Questions
Thank You
Thank You