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Showing results for "health literacy patient feedback questions".

21. Patient Narratives Can Catalyze Staff Improvement and Bolster Survey Scores | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/news/newsletters/e-newsletter/900.html
    February 01, 2024 - Patient Narratives Can Catalyze Staff Improvement and Bolster Survey Scores Patient narratives—feedback … from patients in their own words, collected through structured open-ended survey questions—can help … to interpret patients’ narrative feedback in 22 ambulatory practice sites. … They found that regularly sharing patients’ narratives with staff significantly improved patient experience … Health literacy-informed communication to reduce discharge medication errors in hospitalized children

22. Development of the CAHPS Health Information Technology Item Set | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/cahps/surveys-guidance/item-sets/HIT/Development-HIT-Item-Set.html
    July 01, 2022 - Narrative Items Patient-Centered Medical Home Health Literacy Health Information Technology … Does health IT change the patients' perceptions of involvement in, and sense of control over, their health … This group discussed the use of health IT by physician practices, the aspects of patient care likely … Stakeholders convened again in September 2008 to provide feedback on the item set domains, options for … patients; How patients view health IT’s role in facilitating those functions; What patients believe

23. CAHPS Health Plan Survey | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/cahps/surveys-guidance/hp/index.html
    April 01, 2024 - They address the following subjects: Health Literacy Children With Chronic Conditions People With … All participants receive a private, customized feedback report that compares their results to overall … answering questions even if they think they are not in the sampled health plan? … The CAHPS Health Plan Survey includes some questions about the personal doctor, defined as the "one you … , research findings, and feedback from key stakeholders.

24. CAHPS Survey Administration: What We Know and Potential Research Questions (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/research/survey-administration-literature-review.pdf
    October 01, 2017 - CAHPS Survey Administration: What We Know and Potential Research Questions. … , literacy/education, health status, age, gender, and race/ethnicity, above and beyond mail surveys … not adequately represent the patient population. … Do on-site patient satisfaction surveys bias results? … Feedback loop: testing a patient experience survey in the safety net.

25. Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
    October 01, 2018 - their patients. … their feedback is valuable. … And on our east campus where it’s more just, their literacy rates are even higher there, more affluent … And actually the feedback that I’ve been getting I haven’t gotten any feedback about this is too long … as with all feedback is important to us.

26. The Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfepc-fullguide-final508.pdf
    April 01, 2018 - Teach-back is an evidence-based health literacy intervention that promotes patient engagement, patient … Safety in Primary Care Settings by Engaging Patients and Families | 14 � CG-CAHPS Health Literacy … The CAHPS Health Literacy Item Sets focus on assessing providers’ activities to foster and improve patients … ’ health literacy. … Health literacy is commonly defined as patients’ ability to obtain, process, and understand the basic

27. Reducing Hospital Readmissions; Opportunity to Evaluate Diagnostic Safety Tool; New Patient Safety Research | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/news/newsletters/e-newsletter/827.html
    August 01, 2022 - These additions augment the original RED’s bundle of patient safety and health literacy practices. … Articles featured this week include: The effect of structured medication review followed by face-to-face feedback … health surveys. … Send questions to WorkshopInfo@ahrq.hhs.gov . … Contact Information For comments or questions about AHRQ News Now, contact Bruce Seeman at Bruce.Seeman

28. Module Menus | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/ncepcr/tools/transform-qi/deliver-facilitation/modules/menus.html
    February 01, 2022 - Asking Powerful Questions. Apply your knowledge: Communication skills. … Surveying patients with low literacy. Apply your knowledge: Design a survey. … Asking good questions. Follow-up on high priority goals. … 10 patients” chart audit. … Small sample audit and feedback. Deciding whom to coach.

29. Search FAQs | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/cahps/faq/index.html
    January 01, 2019 - About CAHPS Search or browse for answers to questions about the CAHPS program, patient experience surveys … In addition, the aspects of patient experience addressed by CAHPS surveys represent areas that both patients … Examining the role of patient experience surveys in measuring health care quality. … CAHPS surveys are intended for use across a wide range of literacy levels. … Contribute to a large and growing pool of aggregated results that can complement the client averages

30. AHRQ SDOH Database Overview (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/sdoh/SDOH-overview-presentation.pdf
    July 01, 2022 - Economic Context • Employment • Income • Poverty Education • Attainment • Education funding • Literacy … Intelligence, MarketScan, Optum) • AHRQ’s HCUP ZIP Code of patient or provider County of patient or … healthcare utilization for chronic illnesses during the COVID-19 pandemic differ by SDOH characteristics of patients … https://www.hcup-us.ahrq.gov/ https://meps.ahrq.gov/mepsweb/survey_comp/household.jsp Thank You Feedback … SDOH Database: Examples of Linked Data Questions Thank You Thank You

31. Strategy 1: Working with Patients & Families as Advisors (Implementation Handbook) (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Implement_Hndbook_508_v2.pdf
    January 28, 2011 - information materials to meet the literacy and language needs of patients and families • Offer opportunities … Patients, families, health care practitioners, and health care leaders collaborate in policy and program … ask patients and family members to address specific questions. … Another option for obtaining real-time feedback is to create a brief survey with open-ended questions … Hospitals may also wish to add questions to obtain feedback on experiences related to a new process

32. Speaking Plainly: Communicating the Patient’s Role in Health Care Safety (pdf file)
    healthcare411.ahrq.gov/downloads/pub/advances/vol4/Miranda.pdf
    July 01, 2004 - Anticipating that the QuIC response would generate an influx of questions regarding how patients might … safety, to obtain feedback on the content of the Five Steps to Safer Health Care, and to identify … The first step advises patients to ask questions. … Advances in Patient Safety: Vol. 4 148 The fifth step offers questions that the patient can ask the … Testing feedback led to the transformation of this tip into a clearer action step, encouraging patients

33. TeamSTEPPS® in Primary Care and Outpatient Settings
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2014-materials/teamstepps-monthly-webinar-nov2014.pptx
    January 01, 2014 - Page ‹#› TeamSTEPPS TeamSTEPPS in Primary Care and Outpatient Settings Rules of Engagement Written questions … session A Q&A session will be held at the end of the presentation The lines will open for call-in questions … and explaining results was too time consuming for the providers Patient anxiety, lack of medical literacy … scale Review the project within 2-4 weeks to determine what changes need to be made based on user feedback … scale Review the project within 2-4 weeks to determine what changes need to be made based on user feedback

34. CAHPS Clinician & Group Survey | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/cahps/surveys-guidance/cg/index.html
    September 01, 2023 - customize questionnaires, users can add supplemental items , including a structured series of open-ended questions … This reference period allows respondents to consider multiple experiences with care when answering the questions … 3.0 version to prompt respondents to consider in-person, phone, and video visits when they answer the questions … Patient-Centered Medical Home (PCMH) Health Literacy Health Information Technology FAQs About the … plan, and purchaser communities, as well as feedback from patients.

35. Implementation Guide for AHRQ's Making Informed Consent an Informed Choice - Training Modules (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/implementation-guide-making-informed-consent-informed-choice.pdf
    January 01, 2017 - literacy specialists to improve forms. • If patient and family members on hospital advisory committees … Use health literacy universal precautions X percent of patients will report that explanations of what … Version The following survey is intended to obtain feedback from patients immediately following an … in private space c) Use health literacy universal precautions d) Call for qualified interpreters when … in private space c) Use health literacy universal precautions d) Call for qualified interpreters when

36. Step Up App Challenge: Advancing Care Through Patient Assessments | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/challenges/past/step-up-app/index.html
    January 01, 2022 - , and emotional health, measuring what patients are able to do and how they feel, via a questionnaire … and providers, and is able to parse user input and feedback into structured data. … Health Wizz: The Health Wizz™ solution incentivizes patients to provide sought-after data through "Campaigns … literacy gaps via simple designs, increasing patient engagement via personalization, and improving data … by providing the option for patients to fill out PRO questions before or during office visits via a

37. Module 5: Resident and Family Engagement: Facilitator Notes | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-facguide.html
    March 01, 2017 - Toolkit MRSA Prevention Non-ICU Patients With Devices Reduce CAUTI in LTC Facilities … Slide 24: Questions That You Answer 6 Say: The following are questions you and all facility staff … literacy levels, or health complications like dementia or loss of hearing. … They listen to the questions staff ask and provide respectful, honest feedback. … administrators questions, and the care team should feel comfortable asking the adviser questions.

38. Resource List - AHRQ Nursing Home Survey (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursinghome-resourcelist.pdf
    April 01, 2023 - Feedback. … improve their communication with older adults by focusing on health literacy issues. … The primer also identifies known risk factors for ADEs, including health literacy, patient characteristics … for at-risk patients. 9. … Feedback and Communication About Incidents 1. Provide Feedback to Frontline Staff 2.

39. Preparing a Questionnaire Using the CAHPS Clinician & Group Survey (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/guidance-cg-cahps.pdf
    April 01, 2021 - medical homes, and health literacy. … Learn more about these item sets: • Patient Narratives • Patient-Centered Medical Home • Health Literacy … Health Literacy The Adult version of the Health Literacy Item Set offers one composite measure: How … Review the items in the composite measure from the Health Literacy Item Set. … Medical Home Health Literacy Health Information Technology Guidance on Reporting Clinician & Group

40. Improving Patient Safety in Hospitals: A Resource List for Users of the AHRQ Hospital Survey on Patient Safety Culture (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalresourcelist.pdf
    January 01, 2019 - Feedback. … Feedback and Communication About Error 1. … The CNL can also help meet diverse client and healthcare environment needs. … To promote stronger engagement, AHRQ developed a guide to help patients, families, and health professionals … The primer also identifies known risk factors for ADEs, including health literacy, patient characteristics