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ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/archived-webinars/health-literacy-transcript.html
December 01, 2017 - Today's topic is health literacy and patient and family engagement, strategic tools to prevent CAUTI. … literacy and its implications for patient care. … First of all, we know from the literature that patients with low health literacy are more likely to be … do if they felt that their blood sugar was dropping, only 38 percent of patients with low health literacy … Is this appropriate for patients with health literacy problems?”
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/06-pfe-planning-evaluation.pdf
August 01, 2021 - Evaluation Planning Tool
Evaluation Planning Tool
Toolkit for Engaging Patients
To Improve Diagnostic … Does your practice:
� Conduct patient surveys that you can add questions to (e.g., patient experience … � Conduct staff/provider surveys that you can add questions to? … � Number of times patients document
use of the 60 Seconds To Improve
Diagnostic Safety [via patient … [via provider feedback survey]
� D Health Literacy Item Sets for the
AHRQ CAHPS Clinician & Group
Survey
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ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/shared-decision/success/story-5.html
September 01, 2020 - Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
Research … Feedback from the participants indicated the training was valued and well enjoyed. … People can watch a provider and patient engage in shared decisionmaking, and offer feedback and ask questions … https://www.ahrq.gov/health-literacy/professional-training/shared-decision/success/story-5.html
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ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/shared-decision/webinars/q-a-lung.html
September 01, 2020 - Literacy
Professional Education and Training
Questions and Answers: AHRQ National … Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
Research … for use with patients who have lower health literacy? … https://www.ahrq.gov/health-literacy/professional-training/shared-decision/webinars/q-a-lung.html
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ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/informed-choice/guide.html
September 01, 2020 - Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
Research … Use health literacy universal precautions.
Remove language barriers.
Use teach-back. … Use plain language and health literacy specialists to improve forms. … Use health literacy universal precautions
X percent of patients will report that explanations of what
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ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/lepguide/chapter3.html
September 01, 2020 - Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
Research … Front desk staff rapidly and effectively communicate patient language, cultural, and literacy needs to … - Back, Teach Me Three (questions that guide Teach-Back ), or similar techniques. … https://www.ahrq.gov/health-literacy/professional-training/lepguide/chapter3.html
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ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/shared-decision/success/story-2.html
September 01, 2020 - Literacy
Professional Education and Training
JMU University Health Center Engages … Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
Research … "Antibiotic Resistance Questions and Answers." … https://www.ahrq.gov/health-literacy/professional-training/shared-decision/success/story-2.html
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/health-literacy-pfe-transcript.doc
July 09, 2013 - Today’s topic is health literacy and patient and family engagement, strategic tools to prevent CAUTI. … literacy and its implications for patient care. … First of all, we know from the literature that patients with low health literacy are more likely to be … do if they felt that their blood sugar was dropping, only 38 percent of patients with low health literacy … Is this appropriate for patients with health literacy problems?”
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-resources.pdf
May 01, 2023 - who may have limited health literacy skills. … AHRQ Pharmacy Health Literacy Center
http://www.ahrq.gov/professionals/quality-patient-safety/pharmhealthlit … understanding more about health literacy.
2. … The primer also identifies known risk factors for ADEs, including health literacy, patient
characteristics … Patient Counseling
1. AHRQ Pharmacy Health Literacy Center
2.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/static_teach-back_module.pdf
January 01, 2013 - literacy can affect patient adherence and ultimately patient health
outcomes. 10
Info Point 4: There … If you ask patients whether they have any questions, they will often say they don’t, even if they
don … Choice Feedback
No To test the patient on his/her ability
to repeat the important health
information … Teaching about health literacy and clear communication. … Reducing the effects of low health literacy. Virtual Mentor 2003 Jun 1;5(6).
12.
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ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/informed-choice/audio-script-leaders.html
September 01, 2020 - Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
Research … Questions
Patients are likely to have many questions. … Get feedback from patients, families, and clinicians, and revise the forms accordingly. … Obtain feedback from both clinicians and a diverse range of patients about how useful and practical a
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ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/lepguide/chapter2.html
September 01, 2020 - More topics in this section
Health Literacy … About Health Literacy
Health Literacy Improvement Tools
Professional Education and Training … Health Literacy Publications
Patient Engagement and Education
Research Tools, Data … It does, however, allow for discussion and feedback from multiple departments, especially if "interpreter … https://www.ahrq.gov/health-literacy/professional-training/lepguide/chapter2.html
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ce.effectivehealthcare.ahrq.gov/news/newsroom/case-studies/201515.html
January 01, 2018 - In particular, the publication is being used by home care patients who are clients of Sutter at Home. … Pearce, M.P.A., SCIC health literacy program manager. … "From a health literacy perspective, an EHR is only as good as the access people have to computers and … and medication history, and gives guidance on how to ask their health care team questions. … Feedback has been positive, and SCIC is now advocating for the personal health record to be adopted system-wide
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ce.effectivehealthcare.ahrq.gov/sites/default/files/publications/files/health-assessments_0.pdf
September 01, 2013 - As part of your assessment of quality of care, consider asking for patient feedback on
the health assessment … Information for Patients
Appendix 11: Patient Feedback Survey Example
32
Appendix 1: Background … literacy for better patient communication
AHRQ funded the development of the Health Literacy Universal … /quality-resources/tools/literacy/index.html
53
Appendix 11: Patient Feedback Survey Example … Agenda-setting with patients
Goal-setting with patients
Health literacy for better patient communication
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/action-alliance/involving-patients-families-in-safety-slides.pdf
July 25, 2023 - ** 2
Questions to Run On
• What are the foundational elements of including patients and
families … The goal is to help patients and families set their visit agenda and to be ready, speak up, and ask questions … Teach-back is an evidence-based health literacy strategy to ensure that you have explained information … The AHRQ Health Literacy Universal Precautions Toolkit, which helps healthcare systems enhance support … for patients of all health literacy levels, contains many tools that can help healthcare professionals
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives.html
November 01, 2023 - Medical Home
Health Literacy
Health Information Technology
Children with Chronic Conditions … answered by a parent or guardian of children who have been recently hospitalized to provide detailed feedback … Questions in the Narrative Item Set for the Child Hospital Survey
The Child Hospital Narrative Item … The CAHPS team strongly recommends against reordering the questions or selecting a subset of the questions … Department of Health & Human Services
The White House
USA.gov
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ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-8.html
September 01, 2020 - Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
Research … A list of questions that patients can ask their health care team is also included. … AHRQ CAHPS surveys are administered to patients who answer questions about their experiences with their … https://www.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-8.html
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/decision/research-centers/baker_crc_screening.pdf
January 01, 2014 - them to complete and return the kit
Provided a feedback loop to patients: If the FOBT was negative … , the
patient was informed and reminded that the test should be repeated in
one year; if the FOBT … was positive, a follow-up colonoscopy was
arranged
Big Questions
1. … at home with free return postage,
overcoming literacy and language barriers with plain-language materials … Centers
What Was Done in the Intervention
Big Questions
What Did We Learn?
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/HIT/index.html
July 01, 2022 - Narrative Items
Patient-Centered Medical Home
Health Literacy
Health Information Technology … These supplemental items focus on patients' experiences with health IT in a physician's office. … Why Assess Patient Experience with Health Information Technology? … While the use of health IT has the potential to improve some aspects of patients’ experiences, such as … that can affect their patients’ experiences, such as
Barriers to making appointments using health IT
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/safetransitions/safetrans_guide.pdf
December 01, 2017 - with other health care team members
■ Health literacy issues, which can compound the challenges faced … as patients
with complex medical needs, limited health literacy, and social vulnerabilities. … AHRQ Health Literacy Universal Precautions Toolkit. http://www.ahrq.gov/
professionals/quality-patient-safety … Motivating Patients to Change Behavior. http://www.bigshouldersdubs.com/clients/
AMA/22-AMA-Motivating.html … NC Program on Health Literacy. http://www.nchealthliteracy.org/teachingaids.html.