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www.qualitymeasures.ahrq.gov/health-literacy/improve/informed-consent/obtain.html
September 01, 2020 - Literacy
Health Literacy Improvement Tools
How to Obtain Consent for Telehealth … Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
Research … https://www.ahrq.gov/health-literacy/improve/informed-consent/obtain.html
… Department of Health & Human Services
The White House
USA.gov
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www.qualitymeasures.ahrq.gov/health-literacy/improve/informed-consent/index.html
September 01, 2020 - Literacy
Health Literacy Improvement Tools
AHRQ’s Easy-to-Understand Telehealth … Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
Research … Literacy Universal Precautions Toolkit
Page last reviewed September … https://www.ahrq.gov/health-literacy/improve/informed-consent/index.html
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www.qualitymeasures.ahrq.gov/health-literacy/improve/pharmacy/medicine-list.html
October 01, 2022 - Literacy
Health Literacy Improvement Tools
How To Create a My Medicines List … Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
Research … https://www.ahrq.gov/health-literacy/improve/pharmacy/medicine-list.html
… Department of Health & Human Services
The White House
USA.gov
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/health-literacy-cg-cahps-adult-spanish-2357-3b.docx
December 20, 2017 - CAHPS® Clinician & Group Survey 3.0 Supplemental Items: Health Literacy
Population Version: Adult … Supplemental Items for the CAHPS® Clinician & Group Survey 3.0
Topic: Health Literacy
Population Version
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/health-literacy-hp-cahps-adult-spanish-2157-3b.docx
December 20, 2017 - CAHPS® Health Plan Survey 5.0 Supplemental Items: Health Literacy
Population Version: Adult
Supplemental … Items for the CAHPS® Health Plan Survey 5.0
Topic: Health Literacy
Population Version: Adult
Language … : Spanish
Users of the CAHPS® Health Plan Survey are free to incorporate supplemental items in order … "No", pase a la pregunta P-HL43
After P-HL36
This item only recommended for use if the referenced health
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/pharmacy/guide-12-15.html
September 01, 2020 - Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … A Pharmacy Health Literacy Assessment Tool User's Guide. … A Pharmacy Health Literacy Assessment Tool User's Guide. … A Pharmacy Health Literacy Assessment Tool User's Guide. … A Pharmacy Health Literacy Assessment Tool User's Guide .
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/pharmacy/guide-1-7.html
September 01, 2020 - Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … Increasing Awareness of Health Literacy in Pharmacy
Activity 1: Key Questions to Assess Patients' Health … Literacy
Topic: Increasing Awareness of Health Literacy in Pharmacy
Use in:
Didactic (assignment … Measuring adult literacy in health care: performance of the newest vital sign. … Health Literacy in Pharmacy: Communication Strategies .
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-hospital-health-literacy-item-set.pdf
October 30, 2017 - About the CAHPS® Health Literacy Item Set for Hospitals
About the CAHPS Health Literacy Item Set for … . adults have proficient health literacy. … Topics Covered by the CAHPS Health Literacy Item
Set for Hospitals
The CAHPS Health Literacy Item Set … a Subset of Health Literacy Items
Development of the CAHPS Health Literacy Item Set for Hospitals … Health Literacy Composite Measures
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/pharmacy/app-2.html
September 01, 2020 - Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
Research … Tools, Data, and Funding
Advancing Pharmacy Health Literacy Practices Through Quality … Health literacy. … https://www.ahrq.gov/health-literacy/professional-training/pharmacy/app-2.html
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/pharmacy/exhibit-1.html
September 01, 2020 - Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
Research … Tools, Data, and Funding
Advancing Pharmacy Health Literacy Practices Through Quality … Print materials are easy for adults with limited health literacy:
a) bottle labels
0.0%
37.5% … Pharmacy's leadership is committed to health literacy.
25.0%
12.5%
50.0%
0.0%
12.5%
100.0%
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/pharmacy/table-2.html
September 01, 2020 - Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
Research … Literacy in Pharmacy
1
Key Questions to Asses Patients' Health Literacy
X
X
X
14.8 … 2
Instruments to Assess a Patient's Health Literacy Skills – Rationale and Critiques
X
X
X … https://www.ahrq.gov/health-literacy/professional-training/pharmacy/table-2.html
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/pharmacy/guide-16-17.html
September 01, 2020 - Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … Advancing Health Literacy Practices in Pharmacy through Quality Improvement—Part II . … Health Literacy Universal Precautions Toolkit—PDSA Worksheet [ Plugin Software Help .]. … literacy practices (go to Activities under Section 4.3 Assessing the Health Literacy Practices of Pharmacies … Advancing Health Literacy Practices in Pharmacy through Quality Improvement—Part II .
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www.qualitymeasures.ahrq.gov/sites/default/files/publications/files/pharmlitqi.pdf
December 01, 2011 - Advancing Pharmacy Health Literacy Practices i
Advancing Pharmacy Health Literacy Practices … integrate health literacy and
health literacy quality improvement into courses, experiential education … Assess Patients’ Health Literacy
Back to Table
Topic Increasing Awareness of Health Literacy … Literacy Practices 50
Health Literacy Resource Web Sites
• AHRQ Pharmacy Health Literacy Center … Health Literacy Improvement Web
site
• Health Literacy Missouri
• Health Literacy Kentucky
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/pharmacy/resources/slides/part-2.html
September 01, 2020 - Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … Slide 3
Health Literacy Quality Improvement (QI)
Slide 4
Health Literacy QI
There are several … Slide 5
Health Literacy QI (cont'd)
There are several opportunities to improve the health literacy … literacy:
Train staff on health literacy. … Have staff watch a video on health literacy.
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/pharmacy/resources/slides/index.html
September 01, 2020 - Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
Research … Tools, Data, and Funding
Advancing Pharmacy Health Literacy Practices Through Quality … Literacy in Pharmacy: An Introduction
Guides 1 - 7
12.1, 14.5, & 14.8
2
Health Literacy in Pharmacy … https://www.ahrq.gov/health-literacy/professional-training/pharmacy/resources/slides/index.html
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/informed-choice/guide.html
September 01, 2020 - Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
Research … Use health literacy universal precautions.
Remove language barriers.
Use teach-back. … Use plain language and health literacy specialists to improve forms. … Use health literacy universal precautions
X percent of patients will report that explanations of what
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/pharmacy/resources/slides/part-1.html
September 01, 2020 - Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … Health literacy quality improvement:
Assessing pharmacy health literacy practices. … Slide 21
Assessing Pharmacy Health Literacy Practices
Slide 22
Health Literacy Assessment of … awareness of health literacy. … Pharmacy wanted to assess its health literacy practices:
Used the Pharmacy Health Literacy Assessment
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www.qualitymeasures.ahrq.gov/health-literacy/improve/pharmacy/guide/app-6.html
November 01, 2019 - Literacy
Health Literacy Improvement Tools
Appendix 6: Sample Outline for Report … Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
Research … Literacy Assessment—Flow Chart
Appendix 2: Health Literacy Assessment Tour Guide
Appendix 3: Health … Staff Survey
Appendix 5: Health Literacy Assessment Facilitator's Guide for Patient Focus Groups
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www.qualitymeasures.ahrq.gov/health-literacy/improve/pharmacy/guide/app-4.html
September 01, 2020 - Literacy
Health Literacy Improvement Tools
Appendix 4: Samples Tables and Analyses … Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
Research … Literacy Assessment—Flow Chart
Appendix 2: Health Literacy Assessment Tour Guide
Appendix 3: Health … Staff Survey
Appendix 5: Health Literacy Assessment Facilitator's Guide for Patient Focus Groups
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/lepguide/fig5.html
September 01, 2020 - Literacy
Professional Education and Training
Figure 5. … Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education … and Training
Health Literacy Publications
Patient Engagement and Education
Research … https://www.ahrq.gov/health-literacy/professional-training/lepguide/fig5.html
… Department of Health & Human Services
The White House
USA.gov