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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/building-capacity/en-bsc-final-report-b.pdf
January 01, 2025 - Department of Health and Human
Services. … Department of Health and Human
Services. … Effective communication: Empathy, nonverbal strategies,
cultural humility, health literacy, implicit … Heart health text messaging. … literacy
• Implement referral tracking
• Establish care coordination
process
• Implement team-based
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol2/OConnor.pdf
January 01, 2003 - literacy
• Cost of medication
• Too many medications
• Medication side effects
• Poor communication … Committee on Quality of Health Care in America. … To err
is human: building a safer health system. … Medication
errors observed in 36 health care facilities. … If diabetes is a
public health problem, why not treat it as one?
-
www.ahrq.gov/hai/cauti-tools/archived-webinars/assess-adapt-transcript.html
December 01, 2017 - She has over 25 years of experience in clinical outcomes and health services research. … So, driving and chemical manufacturing are safer than encounters in the health care system. … So when we think about how things happen in health care and why things happen in health care, when we … literacy, acuity So all of these things, all of these factors affect the way that the care is organized … Health care is delivered by human beings and human beings are fallible.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/assess-adapt-transcript.doc
June 03, 2014 - She has over 25 years of experience in clinical outcomes and health services research. … So, driving and chemical manufacturing are safer than encounters in the health care system. … So when we think about how things happen in health care and why things happen in health care, when we … literacy, acuity So all of these things, all of these factors affect the way that the care is organized … Health care is delivered by human beings and human beings are fallible.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalresourcelist.pdf
January 01, 2019 - Department of Health and Human Services (HHS), the Agency for Healthcare Research and Quality
(AHRQ) … Framework for Effective Board Governance of Health System Quality
http://www.ihi.org/resources/Pages … /IHIWhitePapers/Framework-Effective-Board-Governance-
Health-System-Quality.aspx (requires free account … Organization, universities, and health
departments.
7. … The primer also identifies known risk factors for ADEs, including health literacy, patient
characteristics
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_8.pdf
October 01, 2016 - Services include medical, mental health,
dental, and social services for people who do not have health … 0.8 NP – Behavioral Health
0.8 MA – Behavioral Health
1 PhD or EdD Behavioral Health Clinician … (not working as Behavioral
Health Clinician)
0.3 Community Health Worker 4 CHWs serve the San … The chief undertaking of Wesley nurses is to provide health education and health promotion
services … literacy and cultural competence.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
October 01, 2018 - care
safer and improve quality and we create tools for health care professionals to improve care for … provider and policy makers and researchers to
improve performance and evaluate progress of the U.S. health … First, we ask,
what are the most important things that you look for in a health care provider and the … Often the frustration I feel that comes from a lot of our health care leaders is really that idea of … And on our east campus where it’s more
just, their literacy rates are even higher there, more affluent
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www.ahrq.gov/ncepcr/tools/public-reporting/guide3.html
June 01, 2017 - new health information. … Literacy Council.
Neighborhood associations. … care and health care providers. … and Pittsburgh Regional Health Initiative. … Health Serv Res 2006 Aug 17;42(2):847-66.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/public-reporting/report-3-public-reporting.pdf
June 01, 2010 - new health information. … Action
o Consumer’s Union
o Kiwanis Club
5
o League of Women Voters
o Lion’s Club
o Literacy … care and health care providers. … Seek out
bloggers who write about health care. … Health Serv Res 2006 Aug 17;42(2):847-66.
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www.ahrq.gov/sites/default/files/2024-01/lipowski-report.pdf
January 01, 2024 - , PhD, Dean of The University of Arizona College of Pharmacy, Executive Director of
the Center for Health … Am J Health Syst Pharm. 2007;64:2044-2049.
Lipowski, EE. … Annual Meeting of the Federally Qualified
Health Centers in Florida. … Annual
Meeting of the Florida Society of Health-System Pharmacists, Orlando, FL: 16 Aug 2008. … literacy
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narratives-presentations-summary.pdf
January 01, 2022 - representative sample, including patients from racial and
ethnic minority groups and people with lower literacy … In her
study, patient narratives were collected from multiple health systems. … system websites by two
prominent physician leaders from two large academic health centers. … Plan Survey to learn more about enrollees’
experiences with their health care and health plan. … care and
health plan.
-
www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/ambulatory/6bb-toolkit-design.pdf
February 18, 2021 - • Ease of use of a new electronic health record (EHR) template by a pilot care team during 2
weeks … • Be sure to consider health literacy, language barriers, and procedures if the patient asks for
alterations … • Remember that patients have different levels of health literacy, including some patients who
need … Common Challenges
Some of our patients cannot access mental/behavioral health resources. … • Ensure a way for behavioral health and SUD clinicians to have a direct way to contact primary
care
-
www.ahrq.gov/sites/default/files/2024-07/stock-easton-report.pdf
January 01, 2024 - life and/or health goals
and then identifying ways to achieve them. … Of
these 957 hits, 40.6% were by patients, and 46.4% were by a health professional. … literacy principles, something that is not common in our care system
today. … AHRQ Patient Safety and Health IT Conference, Washington, DC, June
2006.
Mahoney E. … AHRQ Patient Safety and
Health IT Conference, Washington, DC, June 2006.
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www.ahrq.gov/sites/default/files/publications2/files/calibrate-dx-guide.pdf
October 01, 2022 - Department of Health
and Human Services. … Department of Health and Human
Services. … literacy
6
Formulating Questions To Guide Calibration
Once you have chosen a general area of … Health Equity Guiding Principles for Inclusive Communication. … Digital Health Education Collaboration.
-
www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/about/primary-care-research-conference-proceedings.pdf
January 01, 2023 - Health. … ”
• Shared vision between primary care, behavioral health, and public health. … public health … ”
• Focus on improving both health and technological literacy. … “Need to add work on health literacy and how to improve it.”
40
Summary
In summary, over
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-surveys.pdf
January 01, 2020 - So the surveys measure patient experience of care in different settings and with health plans and with … There are also CAHPS
surveys that ask enrollees about their experiences with health plans and related … For example, shared decision-making, health literacy, use and effectiveness
of health information technology … We are currently maintaining a database for the CAHPS Health Plan Survey. … So we have extensive number of years of data collected through the Health Plan Survey.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20141022_cg/lessons_from_top-performing_medical_practices_CG-CAHPS_transcript.pdf
October 01, 2014 - The suite of ambulatory
care surveys has expanded to include not just the Health Plan Survey, which … is where this all began in 1995, but
now CAHPS surveys for surgical care, behavioral health, home health … And all of these uses are leading health systems
and practices to increasingly collect some version … information
technology, cultural competence, health literacy and so forth. … Implementation of electronic health record.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/building-team-transcript.doc
April 08, 2014 - My name is Ashley Hoffman and I'm a Research Specialist here at the Health Research and Educational Trust … Fakih serves as the national infectious diseases physician leader for Ascension Health, a system comprised … Center on both the national CLABSI and CAUTI collaborative, as well as initiatives on patient safety, health … literacy, and patient and family engagement. … Our next question comes from Christina McGruder with the John Muir Health.
-
www.ahrq.gov/hai/cauti-tools/archived-webinars/building-teamwork-transcript.html
December 01, 2017 - My name is Ashley Hoffman and I'm a Research Specialist here at the Health Research and Educational Trust … Fakih serves as the National Infectious Diseases Physician Leader for Ascension Health, a system comprised … Center on both the national CLABSI and CAUTI collaborative, as well as initiatives on patient safety, health … literacy, and patient and family engagement. … Our next question comes from Christina McGruder with the John Muir Health.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/reporting-patients-comments-transcript.pdf
June 01, 2014 - Policy, Yale School of Public Health, New Haven, CT
Moderator
Dale Shaller, Managing Director, CAHPS … Policy at the Yale School of Public Health. … We assume that patient comments also have some value to health care consumers. … And this is research
that is not necessarily focused on health care decisions. … We're talking to people with mental illness, with all levels of literacy.