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www.ahrq.gov/research/findings/final-reports/diabetesnetwork/diabnet4a.html
October 01, 2014 - Lessons learned in organization of health care
Organization of Health Care
Tools … See delivery system for mental health services. … 13 member health centers throughout Colorado. … clinics should be developed for a low literacy level; many may be illiterate and not volunteer this … Tools validated in Spanish in the research environment may not be at the appropriate literacy level or
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol4/Advances-Walsh_74.pdf
May 28, 2008 - Health literacy could be evaluated during home
visits to assess the relationship between parent health … literacy and parent administration errors. … Association of low
caregiver health literacy with reported use of
nonstandardized dosing instruments … Parental
literacy level and understanding of medical
information. … Am J
Health Syst Pharm 2002; 59: 2323-2325. 23. Sobo EJ.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/resources/ccrm-atlas-suppl/ccrm-atlas-suppl.pdf
October 01, 2013 - literacy
N Patient health numeracy
O Patient appropriate use of health information technology … literacy
Description This measure assesses patients’ ability to understand health information needed … Domain Health literacy (patient)
Data source Patient/individual survey
Calculation method This measure … This measure may be
reported as the percentage of patients achieving adequate health literacy. … Domain Health literacy (patient)
Data source Patient/individual survey
Calculation method This measure
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www.ahrq.gov/sites/default/files/publications/files/ccrm-atlas-suppl.pdf
October 01, 2013 - literacy
N Patient health numeracy
O Patient appropriate use of health information technology … literacy
Description This measure assesses patients’ ability to understand health information needed … Domain Health literacy (patient)
Data source Patient/individual survey
Calculation method This measure … This measure may be
reported as the percentage of patients achieving adequate health literacy. … Domain Health literacy (patient)
Data source Patient/individual survey
Calculation method This measure
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www.ahrq.gov/sites/default/files/2025-02/feeney-report.pdf
January 01, 2025 - Literacy
This project investigated the barriers to, and strategies for, successfully
implementing … healthcare consumers, in particular LEP/low-literacy populations; 2) presented a
broad framework for … practices to improve
medication compliance on a national scale, with a particular focus on LEP/low-
literacy … workshop on how to broadly improve medication compliance, generally, but in
particular for LEP/low-literacy … Literacy, NQF produced this publication to assist
organizations with implementation of Safe Practice
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www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/statesummaries/nm-statesum.pdf
July 01, 2015 - demonstration funded by the Centers for Medicare &
Medicaid Services (CMS) through the Children’s Health … literacy as well as their perceptions of access
and quality. … The Youth Engagement and Health Services Surveys are
also publicly available. … Measuring youth health
engagement: development of the Youth Engagement with Health
Services Survey. … J Adolesc Health 2014;55(3):334:40.
3.
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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement-fac-notes.html
May 01, 2017 - Collaboration
Patients, families, health care practitioners, and health care leaders collaborate in … Comprehension and Literacy Levels
A patient’s ability to comprehend medical information is vital to … Literacy levels, such as low literacy or non-native English speakers, may further prevent communication … Slide 13: Barriers to Engagement for Health Care Personnel
Say:
Health care personnel have their … affairs, and to designate health care power of attorney to the person who will handle their health affairs
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www.ahrq.gov/hai/tools/mvp/modules/cusp/patient-family-care-fac-guide.html
March 01, 2017 - Typically we think of the trained health care providers. … The health care provider has only just met the patient, while the family member might have taken care … What if you were to build a relationship where you became a trusted member of the health care team? … Slide 16: Health System–Level Applications for PCC
Say:
At a health system level, PCC applications … used in a health system with consideration for health literacy, language, and cultural competency; paying
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/safetransitions/hret-preinterventionasst.xlsx
June 02, 2025 - A1The Health Care Team
/xl/drawings/drawing1.xml#'The%20Health%20Care%20Team'! … Literacy Support
•Guide for Safe Transitions, References-Patient and Family Engagement in Primary Care … literacy, and social vulnerabilities of risk that could impact a patient’s safe transition to a new … Consider making the risk assessment a part of the electronic health record or other standard routine. … A3
The Health Care Team
The Health Care Team
Indicate how frequently the following occur in your facility
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www.ahrq.gov/sites/default/files/2024-07/carroll-report.pdf
January 01, 2024 - Competency and African Women’s Health Services
Original title: Cultural Competency and Maternal Health … The Somali Bantu have been a historically marginalized and persecuted minority group
in Somalia; literacy … Though we lack accurate up-to-date data, the
Somali Bantu literacy level is estimated to be well below … beliefs, health literacy, or
barriers to healthcare access. … good health.
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www.ahrq.gov/hai/cusp/modules/patient-family-engagement/index.html
July 01, 2018 - Patient and Family Engagement
The Patient and Family Engagement module of the CUSP Toolkit focuses on making sure patients and their family members understand what is happening during the patient's hospital stay, are active participants in the patient's care, and are prepared for discharge.
This module expl…
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www.ahrq.gov/research/findings/nhqrdr/2014chartbooks/womenhealth/womenh-slides.html
March 01, 2020 - literacy ( Kountz, 2009 ), which means they lack the "capacity to obtain, process, and understand basic … Low health literacy is associated with higher mortality, higher rates of hospitalization, and poor self-management … Strategies for improving low health literacy. Postgrad Med 2009 Sep;121(5):171-7. … Health literacy and 30-day postdischarge hospital utilization. … Health literacy: January 1990 through October 1999 [bibliography].
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www.ahrq.gov/research/findings/final-reports/diabetesnetwork/diabnet4.html
October 01, 2014 - Hispanic Diabetes Disparities Learning Network in Community Health Centers
Chapter 4. … beginning of the intervention that although this tool had been validated in Spanish, it was above the literacy … Health System Organization.
Community Resources and Policies. … Low literacy level was considered for any materials produced. Simple drawings are effective. … Finding mental health resources may be quite difficult.
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www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/care-coordination-slides.pptx
January 01, 2018 - How is health insurance factored in?
Who follows up to make sure the patient enrolls? … This is a core component of effective CC for CR.
24
24
What are the Social Determinants of Health … 25
The Social Determinants of Health (SDOH) are the conditions in the environments where people are … literacy
Failure to believe they can do it
Don’t identify with brochure pictures
Behavioral Health
Pre-existing … Literacy
Other useful skills and knowledge
In some cases, it will be necessary to formalize changes
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/ptfamcare-facguide.docx
January 01, 2017 - Typically we think of the trained health care providers. … The health care provider has only just met the patient, while the family member might have taken care … What if you were to build a relationship where you became a trusted member of the health care team? … Slide 15
Health System–Level Applications for PCC
SAY:
At a health system level, PCC applications … used in a health system with consideration for health literacy, language, and cultural competency; paying
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www.ahrq.gov/patient-safety/reports/engage/findings.html
March 01, 2017 - Report
Reduced patient safety in primary care is influenced by patient-related, provider-related, and health … Recently, communication approaches more commonly associated with acute health care settings and high … traditional communication strategies to improve care. 60 Additional educational strategies around literacy … , health literacy, and cultural and contextual competency were also reported. 60 , 81 , 94–96
Our environmental … Emerging strategies such as group visits and engaging the extended health care team to provide coaching
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www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/mhi-rsf.docx
June 02, 2025 - care needs or who hold other risks for compromised health and wellness. … PARTIAL COMPLETE
#1.6 3
Cultural Competence
The PCP attempts to overcome obstacles of language, literacy … Level 2, materials are available and appropriate for non- English speaking families, those with limited literacy … Children with Special Health Care Needs (CSHCN):
Children with special health care needs are defined … Maternal and Child Health Bureau (MCHB):
A division of Health Resources Services Administration.
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/distributed-cognition-er-nurses4.html
August 01, 2022 - able to accurately communicate their symptoms or history to clinicians for many reasons (e.g., low health … literacy, mistrust, language barriers, cognitive impairment due to illness). … differences in perspective and improve communication, such as:
Interprofessional education in the health
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www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6d-internet.html
April 01, 2023 - Guidance on Assessing Health-Related Web Sites
National Institutes of Health, Office of Dietary Supplements … The other part relates to Web literacy: the inability of some people with Internet access to navigate … and can refill prescriptions, make appointments, learn about health classes, and get personalized health … They can also research health conditions, take personal health assessments (e.g., disease risks, healthy … and Health Care.
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www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/highlight08.pdf
September 08, 2015 - This specialist works
with practice facilitators to host youth
engagement trainings and health literacy … For example, some SBHCs are
working on improving health literacy
and teaching adolescents how to
advocate … for their own health. … School-
based health centers in an era of health care
reform: building on history. … Council on School Health. School-based health
centers and pediatric practice.