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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfepc-fullguide-final508.pdf
April 01, 2018 - Improve
communication
and health literacy
through
Teach-Back. … Teach-Back
� Improves commuication and health literacy.
� Ensures the effective transfer of information … Teach-back is an evidence-based health literacy intervention that promotes patient
engagement, patient … ’ health literacy. … While health literacy depends in part on individuals’ skills, it also depends on the
complexity of health
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www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/redtool2.html
March 01, 2013 - Substance abuse or mental health comorbidities? … Low health literacy, low levels of activation, depressive symptoms, 7,8 substance abuse, 9 no followup … In addition to training on the RED, effective DEs and callers should be trained on health literacy communication … It was designed with the assistance of graphic design and health literacy consultants so that the information … Providing discharge education to patients with limited English proficiency, limited health literacy,
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www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool2.html
March 01, 2013 - Substance abuse or mental health comorbidities? … Low health literacy, low levels of activation, depressive symptoms, 7,8 substance abuse, 9 no followup … In addition to training on the RED, effective DEs and callers should be trained on health literacy communication … It was designed with the assistance of graphic design and health literacy consultants so that the information … Providing discharge education to patients with limited English proficiency, limited health literacy,
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/ps-research-summary-pfe.pdf
April 30, 2025 - decision-making behaviors, including patient activation, depression, and health literacy. … aimed at increasing support for
patients with limited health literacy. … These
measures, which make up the Recommended Organizational Health Literacy
Measurement Set (ROHL-MS … ://www.ahrq.gov/health-literacy/professional-training/informed-choice.html
https://www.ahrq.gov/health-literacy … literacy.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/supplemental-interpreter-hpcahps-adult_2157-4a.docx
June 02, 2025 - CAHPS® Health Plan Survey 5.0 Supplemental Items: Interpreter Services
Population Version: Adult … Supplemental Items for the CAHPS® Health Plan Survey 5.0
Topic: Interpreter Services
Population Version … : Adult
Language: English
Users of the CAHPS® Health Plan Survey are free to incorporate supplemental … In the last 12 months, did you need an interpreter to talk with someone from your health plan? … In the last 12 months, how often did you get an interpreter to talk with someone from your health plan
-
www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6kculturalcompetence.html
March 01, 2020 - and health services. … literacy barriers that have a negative impact on their experience with care and health care outcomes … and health literacy barriers for their members include the following:
Maintaining complete and accurate … Plan (GHP) partnered with Genesys Health System to develop a health navigator program for low-income … Literacy Universal Precautions Toolkit, Second Edition .
-
www.ahrq.gov/research/findings/final-reports/environmental-scan-programs/envscan-program-apa.html
April 01, 2018 - Continuing Education Patient Safety
Education Training
Eliminate Medical Error
Health … Care Error Training
Health Care Quality Improvement
Health Literacy Training
Healthcare … Healthcare Quality Improvement
Iatrogenesis
Iatrogenisis Reduction
Improve Health … Outcomes
Improve Patient Safety
Improved Health Outcomes
Improved Patient Safety … Patient Health Assessment Education
Patient Health Care Training
Patient Health Education
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-experience-fry-webinar.pdf
January 01, 2014 - , including their care from
health plans, and from doctors, nurses, and staff in hospitals,
physician … practices, and other health care facilities. … As an integral
component of health care quality, patient experience includes several
aspects of health … Examining the role of patient experience surveys in measuring
health care quality. … Literacy
Interpreter Services
Health Information Technology
Narrative Elicitation
Many others
-
www.ahrq.gov/patient-safety/reports/engage/summary.html
March 01, 2017 - Many of the materials identified were at a literacy level or health literacy level that could limit adoption … Overview of a formal scoping review on health system report cards. … J Health Serv Res Policy 2013;19(1):34-41. DOI: 10.1177/1355819613500664 . … Department of Health and Human Services; 2015. … Qual Saf Health Care 2009;18(6):424-8. doi:10.1136/qshc.2009.036954.
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www.ahrq.gov/patient-safety/reports/engage/interventions/warmhandoff.html
June 01, 2023 - Family Engagement in Primary Care
A warm handoff is a transfer of care between two members of the health … Date: April 19, 2017
Additional AHRQ Materials – Warm Handoff
Health Literacy Universal
-
www.ahrq.gov/news/newsroom/case-studies/coe0904.html
October 01, 2014 - ACP also used AHRQ's Effective Health Care guide on depression medications. … The ACP also used AHRQ's Effective Health Care summary on antidepressants, Comparative Effectiveness … AHRQ Effective Health Care Reports are available at http://www.effectivehealthcare.ahrq.gov . … Care Program
Topic(s):
Health Literacy,
Medication,
Long-Term Care, … Behavioral Health,
Guidelines,
Disparities
Geographic Location:
National
-
www.ahrq.gov/prevention/resources/chronic-care/clinical-community-relationships-measures-atlas/ccrm-atlas-table31.html
March 01, 2013 - Health literacy.
Information technology infrastructure.
Service capacity.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/infographicposter-final508_0.pdf
June 02, 2025 - Improve
communication
and health literacy
through
Teach-Back.
-
www.ahrq.gov/sites/default/files/wysiwyg/data/infographics/patient-safety-issues.pdf
June 02, 2025 - Improve
communication
and health literacy
through
Teach-Back.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/iadapt/yelin.pdf
December 19, 2014 - However, some
vulnerable populations--defined by race/ethnicity, language,
literacy, and socioeconomic … This project developed a printed medication guide for patients
and a decision aid for health care providers … Study Populations African American
Asian Hispanic/Latino
Health Condition Addressed
Rheumatoid Arthritis … Dissemination Tool and/or Method
Decision Aid for health care providers
(available in English, Spanish
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teachback-module-accessible.pdf
January 01, 2013 - literacy can affect patient adherence and ultimately patient health
outcomes. 10
Info Point 4: There … Can you explain to me…”
Info Point 3: “Your inhaler is important for your health. … Health Educ Behav 2013 40(5):603-611
5. Hancock K, Clayton JM, Parker SM, et al. … Teaching about health literacy and clear communication. … Reducing the effects of low health literacy. Virtual Mentor 2003 Jun 1;5(6).
12.
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm3a.html
October 01, 2014 - To stratify members, States have used disease, comorbidity, health assessments, and health care costs … and health care. … Outreach materials must be developed at an appropriate literacy level so members can understand them … literacy is important so members can understand them easily. … literacy.
-
www.ahrq.gov/news/newsroom/case-studies/201506.html
April 01, 2015 - County Hospital, a 257-bed complex in West Chester, Pennsylvania, part of the University of Pennsylvania Health … It incorporates health literacy principles and is user-friendly for both patients going home and those
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/research/survey-administration-literature-review.pdf
October 01, 2017 - Department of
Health and Human Services. … ............................................................................... 6
User-Friendly/Low-Literacy … User-Friendly/Low-Literacy Design
Twenty nine percent of U.S. adults are estimated to have only basic … User-Friendliness/Low Literacy Formatting—Preliminary results suggest that various user-
friendly … Prim Health Care 2013;3.
Blumberg SJ, Luke JV.
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-rural-healthcare3.html
September 01, 2024 - U.S. primary care health professional shortage areas 38 Source: data.HRSA.gov, Health Resources and … literacy, and transportation, among other factors, can also hinder how patients access the healthcare … or low health literacy can prevent patients from accurately describing their symptoms or medical history … Implementing SDOH interventions, such as health education campaigns to raise awareness of health-related … outcomes and prevention strategies, community health literacy programs, patient engagement in their