-
cahpsdatabase.ahrq.gov/files/2014CAHPSClinicianGroup.htm
June 01, 2015 - Department of Health and Human Services.
Table of contents
1. EXECUTIVE SUMMARY
2. … information. … Getting Timely Appointments, Care, and Information
How Well Providers Communicate with Patients … services research questions related to patient experience of care as measured by CAHPS. … Visit Adult Questionnaire 2.0
Getting Timely Appointments, Care, and Information
Q6
In
-
cahpsdatabase.ahrq.gov/files/HPGuidance/Adult_Med_Eng_HP50_2152a.pdf
September 01, 2015 - For specific information about the
updates to this survey, please read CAHPS Health Plan Surveys: Overview … Using any number from 0 to 10, where 0 is
the worst health care possible and 10 is the
best health … In the last 6 months, did you get
information or help from your health plan’s
customer service? … In the last 6 months, how often did your
health plan’s customer service give you the
information or … Using any number from 0 to 10, where 0 is
the worst health plan possible and 10 is the
best health
-
cahpsdatabase.ahrq.gov/files/HPGuidance/Child_Med_Eng_HP50_2155a.pdf
September 01, 2015 - For specific information about the
updates to this survey, please read CAHPS Health Plan Surveys: Overview … Using any number from 0 to 10, where 0 is
the worst health care possible and 10 is the
best health … In the last 6 months, did you get
information or help from customer service
at your child’s health … In the last 6 months, how often did
customer service at your child’s health plan
give you the information … Using any number from 0 to 10, where 0 is
the worst health plan possible and 10 is the
best health
-
cahpsdatabase.ahrq.gov/files/HPGuidance/Adult_Med_Eng_HP51_2152a.pdf
October 01, 2020 - To
reflect the fact that patients are receiving health care in person, by phone, and by video, the … Using any number from 0 to 10, where 0 is
the worst health care possible and 10 is the
best health … In the last 6 months, did you get
information or help from your health plan’s
customer service? … In the last 6 months, how often did your
health plan’s customer service give you the
information or … Using any number from 0 to 10, where 0 is
the worst health plan possible and 10 is the
best health
-
cahpsdatabase.ahrq.gov/files/2018CAHPSClinicianGroupChartbook.pdf
October 01, 2019 - Department of Health and Human Services. … information.
55%
of patients reported that providers
always talked about their health
goals and … "Getting Timely Appointments, Care, and Information” was the lowest scoring composite
measure (66%) … Survey results are presented
in the following order:
o Getting Timely Appointments, Care, and Information … Adult Survey 3.0 Combined
Getting Timely Appointments, Care, and Information (Access)
Q6
In the last
-
cahpsdatabase.ahrq.gov/files/2017CAHPSClinicianGroupChartbook.pdf
October 01, 2018 - Department of Health and Human
Services. … "Getting Timely Appointments, Care, and Information” scored the lowest (67%) … • Practices with only one provider scored higher on “Getting Timely Appointments, Care, and
Information … Survey results are presented
in the following order:
o Getting Timely Appointments, Care, and Information … Adult Survey 3.0 Combined
Getting Timely Appointments, Care, and Information (Access)
Q6
In the last
-
cahpsdatabase.ahrq.gov/files/2012CAHPSClinicianGroupChartbook.pdf
October 01, 2013 - information. … 12-Month Child/PCMH Combined 2.0 (4pt)*
• Getting Timely Appointments, Care, and Information
• … services research questions related to patient
experience of care as measured by CAHPS. … Table D-4. 12-Month Child Questionnaire 2.0
Getting Timely Appointments, Care, and Information … Department of Health and Human
Services.
2012 CAHPS Clinician & Group Survey Database
2012
-
cahpsdatabase.ahrq.gov/files/HPGuidance/Child_Med_Eng_HP51_2155a.pdf
October 01, 2020 - To
reflect the fact that patients are receiving health care in person, by phone, and by video, the … Using any number from 0 to 10, where 0 is
the worst health care possible and 10 is the
best health … In the last 6 months, did you get
information or help from customer service
at your child’s health … In the last 6 months, how often did
customer service at your child’s health plan
give you the information … Using any number from 0 to 10, where 0 is
the worst health plan possible and 10 is the
best health
-
cahpsdatabase.ahrq.gov/files/2013CAHPSClinicianGroup.htm
July 01, 2014 - information. … Information
How Well Providers Communicate with Patients
Helpful, Courteous, and Respectful Office … Getting Timely Appointments, Care, and Information
How Well Providers Communicate with Patients … services research questions related to patient experience of care as measured by CAHPS. … Visit Adult Questionnaire 2.0
Getting Timely Appointments, Care, and Information
Q6
In
-
cahpsdatabase.ahrq.gov/files/HP/2024_Health_Plan_Specifications_5-1H-508.pdf
January 01, 2024 - Plan
Information and
Customer
Service
Composite Item
HEDIS 2024 CAHPS Survey Validated … Plan
Information and
Customer
Service
Composite Item
In the last 6 months, did your
health … Plan
Information and
Customer Service
Composite Item
In the last 6 months, how
often did … Plan
Information and
Customer Service
Composite Item
In the last 6 months, did your
child's … services, or
more educational services
than is usual for most
children of the same age?
-
cahpsdatabase.ahrq.gov/files/2013CAHPSClinicianGroupChartbook.pdf
July 01, 2014 - information. … Information
• How Well Providers Communicate with Patients
• Helpful, Courteous, and Respectful … , Care, and Information
• How Well Providers Communicate with Patients
• Helpful, Courteous, and Respectful … services research questions related to patient
experience of care as measured by CAHPS. … Department of Health and Human
Services.
2013 CAHPS Clinician & Group Survey Database
2013
-
cahpsdatabase.ahrq.gov/files/2014CAHPSClinicianGroupChartbook.pdf
June 01, 2015 - Department of Health and Human
Services. … information. … Information
How Well Providers Communicate with Patients
Helpful, Courteous, and Respectful … services research questions related to patient
experience of care as measured by CAHPS. … health and were more likely to have made a health care visit and had more tests than
patients selected
-
cahpsdatabase.ahrq.gov/Files/2014CAHPSClinicianGroupChartbook.pdf
June 01, 2015 - Department of Health and Human
Services. … information. … Information
How Well Providers Communicate with Patients
Helpful, Courteous, and Respectful … services research questions related to patient
experience of care as measured by CAHPS. … health and were more likely to have made a health care visit and had more tests than
patients selected
-
cahpsdatabase.ahrq.gov/files/2016CAHPSClinicianGroupChartbook.pdf
July 01, 2017 - Department of Health and Human
Services. … The lowest scoring core survey composite is "Getting Timely Appointments, Care, and
Information … Information" (Access) and "Helpful, Courteous, and Respectful Office Staff"(Office Staff)
composites … Child Survey 3.0 Combined
o Getting Timely Appointments, Care, and Information (Access)
o How … Adult Survey 2.0 Combined
Getting Timely Appointments, Care, and Information (Access)
Q6
In the
-
cahpsdatabase.ahrq.gov/files/2015CAHPSClinicianGroupChartbook.pdf
July 01, 2016 - Department of Health and Human
Services. … Adult Survey 2.0 Combined
Getting Timely Appointments, Care, and Information
Q6
In the last 12/ … Response Options
Yes
No
Information About Care and Appointments
Q10
Did this provider’s … Child Survey 2.0 Combined
Getting Timely Appointments, Care, and Information
Q13
In the last 12 … Response Options
Yes
No
Information About Care and Appointments
Q17
Did this provider’s
-
cahpsdatabase.ahrq.gov/files/CAHPS%20Data%20Release%20Agreement%20Mar%202018.pdf
March 01, 2018 - purpose of the Database is to establish a central repository of CAHPS data to facilitate comparisons of
health … plan, medical group, clinician, and health care facility performance as measured by the CAHPS
suite … Because participating organizations
(e.g., health plans, medical groups, clinicians) voluntarily submit … Department of Health and Human Services, or AHRQ.
g. … _________________________________________ ___________________________
(Signature) (Date)
The information
-
cahpsdatabase.ahrq.gov/files/2020_HP_CAHPS_Chartbook_Executive_Summary.pdf
January 01, 2020 - plan based on the 2020 Consumer Assessment of
Healthcare Providers and Systems (CAHPS®) Health Plan … Specialists more
highly than their Health Care
or Health Plans. … Health Plan Composite Measure Results by Enrollee Population
Child Medicaid and CHIP enrollees r eport … Plan Information and Customer Service
69 68 67
Adult Child CHIP
Medicaid Medicaid
Largest Composite … full 2020 Chartbook:
https://cahpsdatabase.ahrq.gov/files/2020CAHPSHealthPlanChartbook.pdf
For more information
-
cahpsdatabase.ahrq.gov/CHDSS/Register.aspx
The CAHPS Database will review your request and will send you an e-mail with the information to access …
* Role of participant
Hospital/Health … An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information … The confidentiality of your responses to this survey is protected by
Sections 944(c) and 308(d) of the … Public Health Service Act [42 U.S.C. 299c-3(c) and 42 U.S.C. 242m(d)].
-
cahpsdatabase.ahrq.gov/files/HCBS/Adult_HCBS_Survey_1.0_Data_Specifications.508-C.pdf
July 02, 2024 - The file specifications provide detailed information regarding
the values that can be assigned for survey … In the last 3 months, did you
get {program specific term for
behavioral health specialist
services … term for
homemaker services}? … o Agency that provides
home – and community –
based services
0 = Not Selected
1 = Selected
Q_63C … term for
employment services}?
-
cahpsdatabase.ahrq.gov/files/CH/Child-HCAHPS-DataSpecifications.pdf
February 12, 2025 - Birthing Hospital 1 = Yes 2 = No BirthingHospital
Whether hospital
provides birthing
services. … Is your child able to
talk with nurses and
doctors about his or her
health care? … How often did
providers give you as
much information as you
wanted about the results of
these tests … Before your child left
the hospital, did you get
information in writing about
what symptoms or health … In general, how
would you rate your child’s
overall health?