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41. Quality Improvement Strategies | Agency for Healthcare Research and Quality
    www.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/qi-strategies.html
    August 01, 2021 - CAHPS Child Hospital Survey (Child HCAHPS) Toolkit Quality Improvement Strategies Previous … Page Next Page Table of Contents CAHPS Child Hospital Survey (Child HCAHPS) Toolkit Introduction … Strategies Improvement Data Other Resources Hospitals have utilized data from Child HCAHPS … Following the intervention, there were improvements in Child HCAHPS metrics, including doctors explaining … Experience improved on Child HCAHPS measures of Likelihood to Recommend, Receiving Instructions for Home

42. Final Progress Report: Identification and Dissemination of Best Practices for Patient-Centered Care (pdf file)
    www.ahrq.gov/sites/default/files/2024-07/aboumatar-report.pdf
    January 01, 2024 - It is unclear, however, how hospitals can ensure translation of the HCAHPS target behaviors … Scope In this project, we identified United States hospitals that performed highly on HCAHPS, surveyed … Methods High-performing hospitals were identified via analysis of publicly reported HCAHPS data for … For more information about HCAHPS, please refer to http://www.hcahpsonline.org/. … Hired consultants to help improve HCAHPS/ satisfaction scores. Started regular nursing rounds. 

43. PQMP Measure Implementation and Quality Improvement Toolkits | Agency for Healthcare Research and Quality
    www.ahrq.gov/pqmp/implementation-qi/toolkits.html
    August 01, 2021 - Child Hospital Consumer Assessment of Healthcare Providers and Systems (Child HCAHPS) Survey . … Child Hospital Consumer Assessment of Healthcare Providers and Systems (Child HCAHPS) Survey The Child … Results from the Child HCAHPS survey may provide insights for patients, parents, hospitals, health plans … The toolkit provides guidance for the administration and measure reporting of Child HCAHPS, with the … The Child HCAHPS has National Quality Forum endorsement.

44. CAHPS Child Hospital Survey-Using Data and New Narrative Items - Introduction (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ch-hospital-webcast-122223-intro.pdf
    June 02, 2025 - slides, view agenda and speaker bios 2 Today’s Agenda • Welcome from AHRQ • Overview of the Child HCAHPS … Survey • The Child HCAHPS Database • The Child HCAHPS Narrative Item Set • Questions and Answers

45. Fielding the CAHPS Child Hospital Survey (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/day-of-discharge.pdf
    June 02, 2025 - Administration Introduction This document explains how to field the CAHPS Child Hospital Survey (Child HCAHPS … These instructions supplement the Child HCAHPS instructions found on the AHRQ CAHPS website by clicking … For information about the Adult version of the CAHPS Hospital Survey (HCAHPS), visit CMS’s Web site … Figure 1: Summary of Key Requirements for Administering the Child HCAHPS Survey via Electronic Tablet … Patients should be included in the Child HCAHPS survey sample frame unless the hospital/survey vendor

46. Sample Telephone Script for the CAHPS Child Hospital Survey (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sample-telephone-script.pdf
    April 17, 2017 - Hospital Survey and Instructions Sample Telephone Script for the CAHPS Child Hospital Survey (Child HCAHPS … . 962 Updated 4/17/2017 Sample Telephone Script for the CAHPS® Child Hospital Survey (Child HCAHPS … ) The following instructions pertain to the CAHPS Child Hospital Survey (Child HCAHPS). … The scripts provided in this document use the questions from the CAHPS Child Hospital Survey (Child HCAHPS … Sample Telephone Script for the CAHPS® Child Hospital Survey (Child HCAHPS) Documents Available for

47. About the CAHPS® Health Literacy Item Set for Hospitals (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/about_the_health_literacy_item_set_for_hospitals_911.pdf
    October 01, 2015 - for Hospitals Document No. 911 10/01/2015 Page 1 Introduction The CAHPS Hospital Survey (HCAHPS … Information About Using These Items Where do I find information about the CAHPS Hospital Survey (HCAHPS … After administering this item set as part of the HCAHPS Survey, hospital administrators, providers, … Informing Consumers and Others Unlike the Adult HCAHPS Survey, results from these supplemental items … You will also find guidelines on placing these items at the end of the Adult HCAHPS Survey (before the

48. Introducing the CAHPS Child Hospital Survey (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/3_barbara_burke.pdf
    June 09, 2012 - Introducing the CAHPS Child Hospital Survey Child HCAHPS Barbara Burke, Administrator, Patient … Chicago 37 Outline • An introduction to Lurie Children’s • Impetus for change • Child HCAHPS … Changing landscape of healthcare: Triple Aim and Value-Based Payment Model 41 Child HCAHPS … Family as faculty • Increase participation on improvement teams 47 Child HCAHPS … Impetus for Change Child HCAHPS Inpatient Coaching Inpatient Coaching - Slide 2 Monthly Report

49. Key Driver Diagram | Agency for Healthcare Research and Quality
    www.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/key-drivers.html
    July 01, 2021 - CAHPS Child Hospital Survey (Child HCAHPS) Toolkit Key Driver Diagram Previous Page Next … Page Table of Contents CAHPS Child Hospital Survey (Child HCAHPS) Toolkit Introduction Overview

50. Consumer Assessment of Healthcare Providers and Systems Hospital Survey--Child Version (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-fullreport.pdf
    November 02, 2017 - CAHPS Hospital Survey – Child Version (Child HCAHPS). 4. … Child HCAHPS has been designed to complement the Adult HCAHPS survey and will allow for meaningful comparison … , as well as with end-user interviews for Child HCAHPS. … Such explanations might also be relevant to Child HCAHPS. … Child HCAHPS data could be added to the CAHPS database at AHRQ or the HCAHPS database at CMS. 22

51. Introducing the CAHPS Child Hospital Survey (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/1_carla_zema_intro.pdf
    January 22, 2015 - Plan American Indian Home Health Care 4 www.cahps.ahrq.gov 5 www.cahps.ahrq.gov Child HCAHPS … • CHIPRA Pediatric Quality Measures Centers of Excellence 6 www.cahps.ahrq.gov HCAHPS … Core CAHPS Design Principles CAHPS Family of Surveys CAHPS Consortium Child HCAHPS Survey Development … HCAHPS Survey – Adult vs.

52. Supplemental Items for the CAHPS Hospital Adult Survey: Health Literacy | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
    October 01, 2023 - Use with HCAHPS : The items were designed to be added to the Adult version of HCAHPS, which is implemented … While users of HCAHPS are free to incorporate supplemental items in order to meet the needs of their … Add a transition statement to indicate a transition from the HCAHPS questions. … To find CMS’s mandatory transition statement, please refer to the HCAHPS Quality Assurance Guidelines … on HCAHPS and search for “mandatory transition statement.”

53. 2025 CAHPS Child Hospital SurveySurvey Database Chartbook Executive Summary (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2025-child-hcahps-infographic.pdf
    January 01, 2025 - full 2025 Chartbook: https://www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2025-child-hcahps-chartbook.pdf … http://www.ahrq.gov/ https://www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2025-child-hcahps-chartbook.pdf … https://www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2025-child-hcahps-chartbook.pdf

54. Introducing the CAHPS Child Hospital Survey (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/4_zoe_vecchio_and_sandra_schultz.pdf
    June 02, 2025 - Zoë Vecchio Director of Service Excellence 49 Agenda 1.CHOC’s choice to transition to Child HCAHPS … 2.Our approach to physician engagement 50 CHOC’s choice to transition to Child HCAHPS 1.Boston … CAHPS Webcast Agenda CHOC’s Choice to Transition to Child HCAHPS Our Approach to Physician Engagement

55. AHRQ Webcast Recent Insights into CAHPS Survey Modes and Response Rates - Elliott (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-elliott.pdf
    July 01, 2013 - 15 Child HCAHPS® Survey • Child HCAHPS= Child Hospital Consumer Assessment of Healthcare Providers … beyond pediatric/parent survey setting to other young adult groups (e.g., younger patients in adult HCAHPS … 50% Low Response Rates for Hard-to-Reach Populations Is A Growing Issue Research Questions Child HCAHPS

56. Consumer Assessment of Healthcare Providers and Systems (CAHPS) | Agency for Healthcare Research and Quality
    www.ahrq.gov/topics/consumer-assessment-healthcare-providers-and-systems-cahps.html
    CAHPS Child Hospital Survey (Child HCAHPS) Toolkit CAHPS Databases CAHPS Patient Experience

57. About the CAHPS® Health Literacy Item Set for Hospitals (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-hospital-health-literacy-item-set.pdf
    October 30, 2017 - Literacy Item Set for Hospitals Document No. 911 Page 1 Introduction The CAHPS Hospital Survey (HCAHPS … the Results of the CAHPS Health Literacy Item Set for Hospitals Organizations that field the Adult HCAHPS … After administering this item set as part of the HCAHPS Survey, hospital administrators, providers, … Informing Consumers and Others Unlike the Adult HCAHPS Survey, results from these supplemental items … two composite measures that summarize performance across two topics that are not addressed by the HCAHPS

58. CHIPRA Pediatric Quality Measures Program (PQMP) Candidate Measure Submission Form (CPCF) (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-5.8.pdf
    January 01, 2014 - Patient satisfaction was measured using the Adult HCAHPS survey. … Investigators analyzed Adult HCAHPS data from July 2006 through June 2007. … Data were gathered from Adult HCAHPS surveys reported in March 2008 and March 2009. … Data came from the 2002-2003 Adult HCAHPS 3-state pilot test. … Impressing patients while improving HCAHPS. Nurs Manag (Harrow). 2012;43(12):32–37.118

59. Improving Patient Experience in Large Organizations webcast - Fishkin (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ipe-large-org-webcast-fishkin.pdf
    March 24, 2020 - Health Plan PhysiciansHospitals + HCAHPS Case Study: Medication Communication 17 | Copyright … HCAHPS Case Study: Medication Communication Composite 12. … and not-for-profit health plans.Health System… Our integrated model includesboth care & coverage HCAHPS … Case Study: Medication Communication HCAHPS Case Study: Medication Communication Composite Processes

60. Hospitals | Agency for Healthcare Research and Quality
    www.ahrq.gov/topics/hospitals.html
    CAHPS Child Hospital Survey (Child HCAHPS) Toolkit Decolonization Hospital Survey on Patient