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  1. References | Agency for Healthcare Research and Quality

    www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamilyref.html
    April 01, 2020 - Costs and benefits of HCAHPS: final report. Cambridge, MA: Abt Associates Inc.; 2005. 94 .

  2. Redesigning Systems To Improve Teamwork and Quality for Hospitalized Patients: RESET Project Implementation Guide (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reset-guide.pdf
    January 01, 2020 - should create reports using the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS … Other items within the HCAHPS survey may also be of interest, depending on the hospital’s priorities

  3. Webinar Transcript - National Quality Strategy: Using Payment to Improve Health and Health Care Quality | Agency for Healthcare Research and Quality

    www.ahrq.gov/workingforquality/events/webinar-using-payment-to-improve-health-and-health-care-quality.html
    November 01, 2016 - On the hospital side we use HCAHPS.

  4. 2018 National Healthcare Quality and Disparities Report: Introduction and Methods (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2018qdr-intro-methods.pdf
    September 01, 2019 - and Utilization Project (HCUP)  Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS

  5. 2023 National Healthcare Quality and Disparities Report - Appendix B. Quality Trends and Disparities Tables: Care Coordination (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023-qdr-appendixb-measure-category-7.pdf
    January 01, 2023 - Adult hospital patients who did not receive good communication about discharge information Source: HCAHPS … and caregiver into account when deciding what the patients discharge health care would be Source: HCAHPS

  6. Public-Reporting-Cost-Measures Technical-Brief (pdf file)

    effectivehealthcare.ahrq.gov/sites/default/files/pdf/public-reporting-cost-measures_technical-brief.pdf
    March 01, 2015 - https://health.utah.gov/myhealthcare/reports/hcahps/index.php? … https://health.utah.gov/myhealthcare/monahrq/index.html https://health.utah.gov/myhealthcare/reports/hcahps … doc=2&mytabsmenu=3 https://health.utah.gov/myhealthcare/reports/hcahps/index.php?

  7. The Compendium of U.S. Health Systems: Data Structure Overview (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/chsp/news-and-events/events/webinars/chsp-webinar-slides-071223.pdf
    July 12, 2023 - hospitalsLocally integrated Not locally integrated Per-episode cost, mean $26 800.8 $29 814.9 $28 854.3 HCAHPS

  8. Specific Tools To Support Change (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/g2_pdi_specifictoolstosupportchange.pdf
    January 01, 2011 - Indicators results, inpatient and outpatient measures from CMS Nursing Home and Hospital Compare, and/or HCAHPS

  9. Specific Tools To Support Change (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/g2_combo_specifictoolstosupportchange.pdf
    January 01, 2011 - Indicators results, inpatient and outpatient measures from CMS Nursing Home and Hospital Compare, and/or HCAHPS

  10. Achieving Excellence Across All CG-CAHPS Core Measures: Lessons from Top-Performing Medical Practices (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20141022_cg/lessons_from_top-performing_medical_practices_CG-CAHPS_transcript.pdf
    October 01, 2014 - As shown here, facility surveys include HCAHPS for hospitals as well as CAHPS for dialysis centers and

  11. 2019 National Healthcare Quality and Disparities Report Introduction and Methods (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2019qdr-intro-methods-cx061721.pdf
    December 01, 2020 - Medicaid Services • Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Hospital Survey (HCAHPS

  12. Health Information Exchange: A Frontier Model (pdf file)

    digital.ahrq.gov/sites/default/files/docs/publication/uc1hs016143-shank-final-report-2009.pdf
    January 01, 2009 - A patient satisfaction survey (Patient Satisfaction Survey, Appendix D) based on the HCAHPS, was designed

  13. Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/mythbustingwebcast.pdf
    October 01, 2013 - It is not quite the same as the Hospital Survey, they say there’s CMS and HCAHPS.

  14. CAHPS Transcript: Strategies for Improving CAHPS Health Plan Survey Scores (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/hp-survey-strategies-webcast-transcript.pdf
    April 01, 2016 - We have HCAHPS, which measures care in the hospital, In-Center Hemodialysis for dialysis centers, Nursing

  15. Excelling on CAHPS: Lessons from Top-Performing Medicaid and CHIP Health Plans (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150317/excelling_cahps_lessons_medicaid_webinar_transcript.pdf
    January 01, 2016 - As shown here, facility surveys include HCAHPS, or Hospital CAHPS, for hospitals, as well as CAHPS for

  16. Scaling and Spreading Electronic Capture of Patient-Reported Outcomes Using a National Surgical Quality Improvement Program - Final Report (pdf file)

    digital.ahrq.gov/sites/default/files/docs/citation/r18hs026189-ko-final-report-2023.pdf
    January 01, 2023 - For instance, the Consumer Assessment of Healthcare Providers and Systems Hospital Survey (HCAHPS) achieved

  17. Methods (continued, 3) | Agency for Healthcare Research and Quality

    www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily3b.html
    July 01, 2018 - As noted in our discussion of organizational context above, patient satisfaction surveys such as HCAHPS

  18. CAHPS Moving Forward: Innovations in Tools and Research (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-webcast.pdf
    October 01, 2017 - We looked at the HCAHPS data since it was publicly reported, and on this slide is a simple graph over

  19. Ch 8-User-Guide-To-Ocer 130129 (pdf file)

    effectivehealthcare.ahrq.gov/sites/default/files/ch_8-user-guide-to-ocer_130129.pdf
    October 01, 2013 - The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey administered by

  20. Environmental Scan of Patient Safety Education and Training Programs (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/research/findings/final-reports/environmental-scan-programs/envptscan.pdf
    June 01, 2013 - improving patient satisfaction and Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS
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