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21. Other Resources | Agency for Healthcare Research and Quality
    www.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/other-resources.html
    July 01, 2021 - CAHPS Child Hospital Survey (Child HCAHPS) Toolkit Other Resources Previous Page   Table … of Contents CAHPS Child Hospital Survey (Child HCAHPS) Toolkit Introduction Overview About … prepared several resources that can be used by other organizations and institutions using the Child HCAHPS … to these resources are available below: Tools for Preparing for, Fielding, and Analyzing Child the HCAHPS … Notification Letters (PDF, 358 KB): Sample letters, emails, and reminder postcards about the Child HCAHPS

22. Overview | Agency for Healthcare Research and Quality
    www.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/overview.html
    July 01, 2021 - CAHPS Child Hospital Survey (Child HCAHPS) Toolkit Overview Previous Page Next Page Table … of Contents CAHPS Child Hospital Survey (Child HCAHPS) Toolkit Introduction Overview About … Consumer Assessment of Healthcare Providers and Systems (CAHPS ® ) Hospital Survey (better known as HCAHPS … The Child Hospital Survey (or Child HCAHPS) asks parents or caregivers to report on both their child’ … Using core domains of the Adult HCAHPS survey, Child HCAHPS focuses on aspects of pediatric inpatient

23. About Measure Specifications and Reporting | Agency for Healthcare Research and Quality
    www.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/about.html
    August 01, 2021 - CAHPS Child Hospital Survey (Child HCAHPS) Toolkit About Measure Specifications and Reporting … Previous Page Next Page Table of Contents CAHPS Child Hospital Survey (Child HCAHPS) Toolkit … The Child Hospital Consumer Assessment of Healthcare Providers and Systems (Child HCAHPS) was built on … the core domains of the Adult HCAHPS instrument. … The team developed Child HCAHPS as a measure that can be used nationally by payers (public and private

24. Measure: Child HCAHPS–Hospital Consumer Assessment of Healthcare Providers and Systems (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/CHIPRA_1415-P010-1-EF.pdf
    March 01, 2015 - Measure: Child HCAHPS–Hospital Consumer Assessment of Healthcare Providers and Systems Measure Fact … Sheet – The AHRQ-CMS CHIPRA Pediatric Quality Measures Program (PQMP) Measure: Child HCAHPS–Hospital … ● The Child HCAHPS is a non-proprietary instrument designed to complement the Adult HCAHPS. … Table: Hospital-Level Unit Reliability Estimates of Child HCAHPS Composite and Single Item Measures … ● Results from cognitive interviews indicated that the Child HCAHPS is easily understandable. 3

25. CAHPS Child Hospital Survey Database: Data Use Agreement (pdf file)
    cahpsdatabase.ahrq.gov/files/CH/Child-HCAHPS-Database-DUA.pdf
    April 01, 2023 - CAHPS Child Hospital Survey Database: Data Use Agreement The Child HCAHPS Survey Database Data Use … Date: 10/31/2025 The Child HCAHPS Survey Database Data Use Agreement 1. … that have administered the Child HCAHPS Survey and are willing to submit their Child HCAHPS Survey data … If more than one version of the Child HCAHPS Survey was administered, a copy of each Child HCAHPS Survey … Option 3: Prohibiting release of all hospital-identifiable Child HCAHPS Survey Data.

26. 2021 CAHPS Hospital Survey Database Chartbook (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2021-childhcahps-chartbook.pdf
    January 01, 2021 - About the Child HCAHPS Survey The Child HCAHPS Survey assesses the experiences of pediatric patients … Table 1. 2021 Child HCAHPS Survey Top Box Scores Composite Measure/Rating Child HCAHPS Database … Child HCAHPS Survey Database 2021 Chartbook Child HCAHPS 2021 Results: Hospital Environment Measures … Introduction About the Child HCAHPS Survey About the Child HCAHPS Survey Chartbook Summary of 2021 … Child HCAHPS Survey Top Box Scores 3.

27. Child Hospital Consumer Assessment of Healthcare Providers and Systems (Child HCAHPS) | Agency for Healthcare Research and Quality
    www.ahrq.gov/pqmp/measures/child-hcahps.html
    August 01, 2021 - Child Hospital Consumer Assessment of Healthcare Providers and Systems (Child HCAHPS) Measure … Sub-Domain:  Patient Experience PQMP COE:  CEPQM Associated NQF # and Name:  2548, Child Hospital CAHPS (HCAHPS … Toolkit:  CAHPS Child Hospital Survey (Child HCAHPS) Toolkit

28. The CAHPS Child Hospital Survey: Using Database Results and New Narrative Items to Guide Improvement (Webcast) | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/news-and-events/events/webinar-120623.html
    January 01, 2024 - Recording Summary This webcast provided results from the CAHPS Child Hospital Survey (Child HCAHPS … Speakers provided an overview of the Child HCAHPS Survey, including highlights from current data, steps … Children's Hospital Associate Professor Harvard Medical School Boston, MA Overview of the Child HCAHPS … CAHPS Database Manager Westat Rockville, MD The Child HCAHPS Database (PDF, 1 MB)   Steven … Senior Behavioral Scientist RAND Pittsburgh, PA The Child HCAHPS Narrative Item Set (PDF, 360 KB

29. Improvement Data | Agency for Healthcare Research and Quality
    www.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/improvement-data.html
    July 01, 2021 - CAHPS Child Hospital Survey (Child HCAHPS) Toolkit Improvement Data Previous Page Next Page … Table of Contents CAHPS Child Hospital Survey (Child HCAHPS) Toolkit Introduction Overview … Due to the lack of publicly available Child HCAHPS datasets during the time period of the AHRQ grant, … State-Level Simulation #1 CEPQM worked with two states to test Child HCAHPS for validity, feasibility … To simulate the calculation of hospital case-mix adjusted Child HCAHPS scores at the state level, the

30. Gulf Breeze Hospital in Florida Shows Consistent Improvement in Hospital Survey of Consumers | Agency for Healthcare Research and Quality
    www.ahrq.gov/news/newsroom/case-studies/201503.html
    March 01, 2015 - patient experiences by using AHRQ's Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS … Patsy Myers, R.N., M.S.N., vice president of operations at GBH, said the HCAHPS scores provide patients … HCAHPS survey results have helped GBH create strategies to address four quality measures of the patient … To help doctors improve in the area of doctor-patient communication, the HCAHPS questions related to … The HCAHPS survey results reflect that the hospital exceeded its target score in 2014.

31. CAHPS Child Hospital Survey (Child HCAHPS) Toolkit | Agency for Healthcare Research and Quality
    www.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/index.html
    August 01, 2021 - CAHPS Child Hospital Survey (Child HCAHPS) Toolkit Next Page Table of Contents CAHPS … Child Hospital Survey (Child HCAHPS) Toolkit Introduction Overview About Measure Specifications …       Background Other Resources       Tools for Preparing for, Fielding, and Analyzing the Child HCAHPS … Survey       Published Articles About Child HCAHPS Survey Development Acknowledgements The CAHPS … ® Child Hospital Survey (HCAHPS) Toolkit is the product of collaboration among academic and research

32. CAHPS Child Hospital Survey-Using Data and New Narrative Items - Overview (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ch-hospital-webcast-122223-toomey.pdf
    December 01, 2022 - CAHPS Child Hospital Survey-Using Data and New Narrative Items - Overview OVERVIEW OF THE CHILD HCAHPS … Director/PI, Center of Excellence for Pediatric Quality Measurement Boston Children’s Hospital Child HCAHPS … toolkit highlights QI case studies: https://www.ahrq.gov/pqmp/implementation-qi/toolkit/child- hcahps … /pqmp/implementation-qi/toolkit/child-hcahps/index.html Case Study #1: Improving Communication with … HCAHPS = Hospital Consumer Assessment of Healthcare Pro viders and Systems; CHA = Children's Hospital

33. The Rationale for Case Mix and Mode Adjustments - Elliott (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/3-case-mix-mode-adjustments-webcast-elliott.pdf
    June 02, 2025 - does not adjust for staffing levels because HCAHPS is designed to describe how good the experience … Case-Mix Adjuster • In the 2021 HCAHPS Mode Experiment, patients were asked “Was this hospital stay … MA-PDP CAHPS 25 Effect of the Survey Mode Adjustments, (HCAHPS Example) • After mode adjustment … Example) Example: 2025 HCAHPS Survey Mode Protocol Adjustments: Methods New HCAHPS Top-Box Survey … a Survey Mode: HCAHPS Example Case Mix and Mode Adjustments are Not Penalties When Scores Go Down

34. How Patient Narratives Can Support Your Patient Experience Strategy (Webcast) - Quigley (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/05-pt-narratives-support-px-strategy-quigley.pdf
    June 02, 2025 - Experience Strategy (Webcast) - Quigley Patient Narrative Research Insights Insights About Child HCAHPS … Quigley, PhD 19 Children’s Hospital in Academic Medical Center • Child HCAHPS open-ended question … narrative item set (NIS) • Compared content and actionability of narrative comments • Compared with Child HCAHPS … Survey Narrative Data Should Be Used Along With Closed-ended Data • Most comments refer to Child HCAHPS … Comments on Pediatric Inpatient Experiences Children’s Hospital in Academic Medical Center Child HCAHPS

35. Participating in the CAHPS Child Hospital Survey Database | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/cahps-database/child-hcahps-database/participate.html
    March 01, 2025 - children's hospitals and inpatient pediatric departments that administer CAHPS Child Hospital (Child HCAHPS … New in 2025, the Child HCAHPS Database will accept data from hospitals using shortened versions of the … Child HCAHPS survey on a case-by-case basis.

36. CAHPS Program: Improving Response Rates and Representativeness - The CAHPS Hospital, CAHPS Hospice, and MA/PDP CAHPS Surveys: Lessons Learned from Recent Mode Experiments (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-rr-webcast-011124-elliott.pdf
    September 30, 2021 - 18 CAHPS Hospital, CAHPS Hospice, and MA/PDP CAHPS Randomized Experiments • The CAHPS Hospital (HCAHPS … publicly reported survey of patient experience with hospital care • Surveys in general, including HCAHPS … Mode Experiment Response Rates Survey Administration Protocol Response Rate Current HCAHPS Modes … 2021 HCAHPS Mode Experiment Response Ratesby Email Availability Multimode Protocols Improve RR and … Data Collection Period from 42 to 49 Days Improves Representation of Underrepresented Groups HCAHPS

37. New York Hospital Uses AHRQ Resources to Improve Patients' Experience of Care | Agency for Healthcare Research and Quality
    www.ahrq.gov/news/newsroom/case-studies/201514.html
    June 01, 2015 - were measured by AHRQ's Hospital Consumer Assessment of Healthcare Providers and Systems Survey   (HCAHPS … , the hospital's vice president of patient and family advocacy, said the hospital has conducted the HCAHPS … importance of effective communication among patients and medical and nursing staff—a major focus of the HCAHPS … "HCAHPS helps us measure the clarity of our communication with patients and their supportive family network … As of June 2014, HCAHPS survey scores on patient care at the hospital improved in these areas: 6.1

38. CAHPS Child Hospital Survey | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/surveys-guidance/hospital/about/child_hp_survey.html
    March 01, 2025 - CAHPS Child Hospital Survey The CAHPS Child Hospital Survey (Child HCAHPS) assesses the experiences … Child HCAHPS covers most of the topics addressed by the Adult version of the Hospital Survey as well … The Child HCAHPS Survey (English and Spanish), guidance on survey administration, and additional information … Learn about participating in the Child HCAHPS Survey Database . … Learn more: 2024 Child HCAHPS Chartbook (PDF, 1.4 KB); 2024 Highlights: Infographic (PDF, 492 KB)

39. CAHPS Announcements | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/news-and-events/news/index.html
    March 01, 2025 - New to this year , the Child HCAHPS Database will accept data from hospitals using shortened versions … of the Child HCAHPS survey on a case-by-case basis. … ) Database and introduced a new Child HCAHPS Narrative Item Set. … 2023 CAHPS Child Hospital Survey (Child HCAHPS) Database are now available in a Chartbook. … Learn more about the Child HCAHPS Survey Database .

40. Improving Patient Experience: Data Analysis Methods webcast - VA (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-analysis-webcast-examples-3.pdf
    March 03, 2021 - Per Month National Response Rate – FY2020 (Oct 2019 – Mar 2020) Inpatient (IP) Mail Only (per HCAHPS … The “drivers” are the remaining HCAHPS measures and CAHPS measures, respectively. … is not an official HCAHPS reported measure. … 70 1 2 3 4 5 Pe rc en ta ge o f H os pi ta ls STAR Rating VA 2018 VA 2020 VA compared to HCAHPS … Star Rating -Communication with Nurses SHEP HCAHPS Star Rating -Care Transition SHEP HCAHPS Star Rating