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121. AHRQ's CAHPS® Program (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-understanding-cahps-surveys.pdf
     June 02, 2025 - Clinician & Group 3.1; 4.0 (Beta) ► CAHPS Health Plan 5.1 • Databases under development: ► Child HCAHPS

122. Methods (continued, 4) | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily3c.html
     July 01, 2017 - at least one participant related the importance of discharge to the poor performance of hospitals on HCAHPS … Several participants discussed motivators tied to patient satisfaction (e.g., HCAHPS) because these scores

123. Research on Improving Patient Experience | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/quality-improvement/research/index.html
     March 01, 2025 - The goal of this study is to examine the use and value of data from the CAHPS Child Hospital (Child HCAHPS … Key Findings: Hospital quality leaders and staff believed that the Child HCAHPS Survey results accurately … Usefulness of Child HCAHPS Survey Data for Improving Inpatient Pediatric Care Experiences.  … What Parents Have to Say: Content and Actionability of Narrative Comments from the Child HCAHPS Survey … Parents Have More to Say: Comments from the Child HCAHPS Single Question vs a Narrative Item Set.

124. Patient Experience Measures from the CAHPS® Child Hospital Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/measures-child-hcahps-909.pdf
     March 20, 2017 - Patient Experience Measures from the CAHPS® Child Hospital Survey CAHPS® Child Hospital Survey and Instructions Patient Experience Measures from the CAHPS Child Hospital Survey Document No. 909 Updated 3/20/17 Patient Experience Measures from the CAHPS® Child Hospital Survey Introduction..................…

125. Child Hospital Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
     May 12, 2016 - Child Hospital Survey CAHPS® Hospital Survey Version: Child Version Language: English File name: Child_HCAHPS_English_Survey_954a.docx Last updated: May 12, 2016 Instructions for Front Cover • Replace the cover of this document with your own front cover. Include a user-friendly title and your own logo. •…

126. Listening to the Voice of the Patient: Using Multiple Feedback Methods to Complement CAHPS Survey Data webcast-PANEL (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/03-listening-voice-of-patient-webcast-panel.pdf
     June 02, 2025 - Tracking System Replacement (PATS-R) Surveys of Healthcare Experiences of Patients (SHEP) [CAHPS/HCAHPS

127. Highlighting the Urgent Need for Research on Improving Delivery of Preventive Services to People with Disabilities | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsletters/e-newsletter/932.html
     October 01, 2024 - The CAHPS Child Hospital Survey (Child HCAHPS) assesses inpatient care experiences of pediatric patients … The survey covers many topics addressed by the adult version of the CAHPS Hospital Survey (HCAHPS) and

128. A Breakthrough Approach to Improving CAHPS Communication Performance (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/communication_2012_04_01_transcript.pdf
     January 01, 2012 -  your HCAHPS scores are disappointing,  have you tried many strategies and the scores just don’t … caring communication or I call it the language of caring, has been shown to improve performance on many HCAHPS … results from organizations that have focused on caring communication as a major strategy for improving HCAHPS … And with that, helping you improve your scores, whether it’s on HCAHPS, CG-CAHPS or other patient satisfaction

129. PQMP Measures | Agency for Healthcare Research and Quality
     www.ahrq.gov/pqmp/measures/index.html?page=6
     Philadelphia (CHOP) Child Hospital Consumer Assessment of Healthcare Providers and Systems (Child HCAHPS

130. How Are CAHPS® Survey Results Used? (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-how-are-cahps-surveys-used.pdf
     January 01, 2021 - (HP) Survey (Medicaid and CHIP) ► CAHPS Home and Community-Based Services (HCBS) Survey ► Child HCAHPS

131. Methods (continued, 2) | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily3a.html
     July 01, 2018 - Many of the measures captured in the HCAHPS survey, including communication with providers, hospital … CMS has put in place a financial incentive for hospitals to participate in the HCAHPS program—a 2 percent … reduction in the annual payment update for inpatient hospital services if they do not provide HCAHPS … hospital quality has been to increase quality improvement activity. 94 Studies examining the effects of HCAHPS … public reporting have shown that HCAHPS is creating the incentive for hospitals to engage in quality

132. Development of the CAHPS Child Hospital Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_child_hp_survey.html
     April 01, 2020 - The final Child HCAHPS Survey of 62 items was submitted to the CHIPRA Pediatric Quality Measures Program

133. CAHPS Webcasts & Recent Events | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/index.html
     August 01, 2025 - the Patient Experience (Webcast)  (May 12, 2022) Introducing the CAHPS Child Hospital Survey (Child HCAHPS

134. 2019 National Healthcare Quality and Disparities Report Data Sources (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2019qdr-datasources.pdf
     December 01, 2020 - ............................. 35 Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS … On average, more than 8,500 patients complete the HCAHPS Survey everyday. … Survey Sample Design HCAHPS is administered to a random sample of adult inpatients between 48 hours … Hospitals may add supplemental items after the core HCAHPS items. … Development, implementation, and public reporting of the HCAHPS Survey.

135. 2023 National Healthcare Quality and Disparities Report | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/nhqrdr/nhqdr23/app-b.html
     December 01, 2023 - HCAHPS = Hospital Consumer Assessment of Healthcare Providers and Systems.

136. Understanding CAHPS Surveys: A Primer for New Users - CAHPS 101 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/fry-administering.pdf
     June 02, 2025 - (HP) Survey (Medicaid and CHIP) ► CAHPS Home and Community-Based Services (HCBS) Survey ► Child HCAHPS

137. Exhibit 2. Categories and Questions in the Environmental Scan | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamilyex2.html
     July 01, 2018 - What current hospital efforts and standards (e.g., HCAHPS, Joint Commission) can be linked with patient

138. AHRQ National Web Conference on the Role of Health IT to Improve Care Transitions - Q&As (pdf file)
     digital.ahrq.gov/sites/default/files/docs/care-transitions-qas-092619.pdf
     September 26, 2019 - QUESTION: Did you think about looking at HCAHPS scores for the Care Transitions questions as a metric … HCAHPS would be good to measure once this is operationalized. … QUESTION: Did you think about looking at HCAHPS scores for the Care Transitions questions as a metric … HCAHPS would be good to measure once this is operationalized.

139. Final Progress Report: Call Light Responsiveness and Effect on Inpatient Falls and Patient Perceptions (pdf file)
     www.ahrq.gov/sites/default/files/2024-03/tzeng-report.pdf
     January 01, 2024 - timeliness of call light responsiveness The Hospital Patients’ Experience of Care Survey (HCAHPS … One HCAHPS patient satisfaction item was identified: “During this hospital stay, after you pressed … Patients’ perceptions about accessing toileting assistance The HCAHPS data Patient perceptions … One HCAHPS patient satisfaction item was identified: “How often did you get help in getting to the … each study hospital Centers for Medicare & Medicaid started to mandate hospitals to conduct the HCAHPS

140. PQMP Measure Implementation and Quality Improvement | Agency for Healthcare Research and Quality
     www.ahrq.gov/pqmp/implementation-qi/index.html
     August 01, 2021 - available for measures related to asthma emergency department use, hospital-to-home transitions, the Child HCAHPS