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101. Appendix 1-B. Trademarks | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/publications/pubcomguide/pcguide1apb.html
     April 01, 2024 - The following are AHRQ trademarks: CAHPS ® Evidence-based Practice Center Program ® HCAHPS ® MONAHRQ

102. CAHPS Program: Improving Response Rates and Representativeness - Introduction (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-rr-webcast-011124-intro.pdf
     June 02, 2025 - Agenda • Welcome from AHRQ • Overview of AHRQ’s CAHPS Program • Trends in Survey Response Rates • HCAHPS

103. Final Progress Report: Detecting, Assessing, and Learning from Patient-Perceived Breakdowns in Care (pdf file)
     www.ahrq.gov/sites/default/files/2024-07/mazor-report.pdf
     January 01, 2024 - Surveys HCAHPS – hospital-level ratings on standard items X X X HCAHPS – individual- and hospital-level … HCAHPS. The MSH system implements the HCAHPS survey for all 10 hospitals. … Time series analyses detected no impact of the WWTK program on HCAHPS scores, as shown in Table … HCAHPS Results. … that was included on the HCAHPS survey at all MSH hospitals. Table 8.

104. How Patient Narratives Can Support Your Patient Experience Strategy (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-121024.html
     December 01, 2024 - Senior Health Policy Researcher  RAND Insights About Child HCAHPS Survey Comments on Pediatric Inpatient

105. Chapter 1. Building the Project Foundation: Gaining Leadership Support Within the Organization | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/hospital/match/chapter-1.html
     July 01, 2022 - Hospitals use the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, which … many hospitals have collected information on patient satisfaction for their own internal use, until HCAHPS … HCAHPS contains 18 patient perspectives on care and patient rating items that encompass eight key topics … A complete list of HCAHPS survey questions is at http://www.hcahpsonline.org/home.aspx .

106. Chapter 1. Building the Project Foundation: Gaining Leadership Support Within the Organization | Agency for Healthcare Research and Quality
     www.ahrq.gov/es/patient-safety/settings/hospital/match/chapter-1.html
     July 01, 2022 - Hospitals use the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, which … many hospitals have collected information on patient satisfaction for their own internal use, until HCAHPS … HCAHPS contains 18 patient perspectives on care and patient rating items that encompass eight key topics … A complete list of HCAHPS survey questions is at http://www.hcahpsonline.org/home.aspx .

107. Building the Business Case for CANDOR Worksheet | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/hospital/candor/modules/worksheet2.html
     August 01, 2022 - Performance measures to consider include: Patient experience (use measures such as HCAHPS scores … HCAHPS = Hospital Consumer Assessment of Healthcare Providers and Systems HSOPS = Hospital Survey

108. Implementation Guide for the CANDOR Process: Appendix A | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/hospital/candor/impguide/apa.html
     August 01, 2022 - Performance measures to consider include: Patient experience (use measures such as HCAHPS scores … HCAHPS = Hospital Consumer Assessment of Healthcare Providers and Systems HSOPS = Hospital Survey on

109. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/72570/psn-pdf
     January 01, 2021 - sectional analysis of data from the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS

110. The Power of Patient Stories for Improving the Patient Experience webcast - Ginsberg (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/patient-narratives-webinar-ahrq.pdf
     June 02, 2025 - CG-CAHPS Narrative Item Set Health Plan Narrative Item Set Inpatient Narrative Items: For Child HCAHPS

111. Administering the CAHPS Child Hospital Narrative Item Set (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/administering-child-hcahps-narrative-items.pdf
     November 01, 2023 - Set (Appendix A) to supplement the closed-ended questions in the CAHPS Child Hospital Survey (Child HCAHPS … https://www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/fielding-child-hcahps

112. Summary of the 2018 AHRQ CAHPS Research Meeting (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/survey-methods-research/summary-research-meeting.pdf
     January 01, 2019 - Improving Response Rates: Lessons from MCAHPS, HCAHPS, and Disenrollment Experiments – Marc Elliott … rates for four surveys: the Medicare CAHPS Survey, the Adult version of the CAHPS Hospital Survey (HCAHPS … ), the CAHPS Child Hospital Survey (Child HCAHPS), and the Medicare Advantage and Prescription Drug … Case Study: Findings from Administering Child HCAHPS on the Day of Discharge – Sara Toomey, MD, MPhil … Marc Elliott reported that the HCAHPS mode experiment found that survey length had a bigger effect on

113. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/44947/psn-pdf
     November 18, 2016 - and-processes-care Using data from the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS

114. Mod02-Business-Case-Worksheet (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module2/mod02-business-case-worksheet.pdf
     April 01, 2016 - Performance measures to consider include: ■ Patient experience (use measures such as HCAHPS scores … HCAHPS = Hospital Consumer Assessment of Healthcare Providers and Systems HSOPS = Hospital Survey on

115. How Patient Narratives Can Support Your Patient Experience Strategy (Webcast) - Bakdash (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/02-pt-narratives-support-px-strategy-bakdash.pdf
     June 02, 2025 - Clinician & Group Survey (CG-CAHPS) Items for Ambulatory Care • Child Hospital Survey (Child HCAHPS

116. CAHPS 101 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-05-edgman-levitan.pdf
     June 02, 2025 - Value-Based Payment • Centers for Medicare & Medicaid Services (CMS) ► Hospital Value-Based Purchasing (HCAHPS

117. Understanding CAHPS® Surveys: A Primer for New Users - Slides 39-47 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-survey-results-used-shaller-webinar.pdf
     June 02, 2025 - www.ahrq.gov/cahps Use of Survey Results in Value-Based Payment • Hospital Value-Based Purchasing (HCAHPS

118. CAHPS Patient Narrative Item Sets (webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-111621.html
     December 01, 2021 - They also previewed Narrative Item Sets in development for the CAHPS Health Plan Survey and the Child HCAHPS

119. Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Program | Agency for Healthcare Research and Quality
     www.ahrq.gov/data/cahps.html
     July 01, 2024 - The  CAHPS Child Hospital Survey (Child HCAHPS) asks parents or caregivers of pediatric patients to

120. CAHPS Patient Experience Surveys and Guidance | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/index.html
     May 01, 2024 - Services * Patient Experience With Facility-Based Care Emergency Department Hospital Adult Hospital (HCAHPS