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101. Research on Improving Patient Experience | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/quality-improvement/research/index.html
     March 01, 2025 - The goal of this study is to examine the use and value of data from the CAHPS Child Hospital (Child HCAHPS … Key Findings: Hospital quality leaders and staff believed that the Child HCAHPS Survey results accurately … Usefulness of Child HCAHPS Survey Data for Improving Inpatient Pediatric Care Experiences.  … What Parents Have to Say: Content and Actionability of Narrative Comments from the Child HCAHPS Survey … Parents Have More to Say: Comments from the Child HCAHPS Single Question vs a Narrative Item Set.

102. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/44947/psn-pdf
     November 18, 2016 - and-processes-care Using data from the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS

103. CAHPS 101 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-05-edgman-levitan.pdf
     June 02, 2025 - Value-Based Payment • Centers for Medicare & Medicaid Services (CMS) ► Hospital Value-Based Purchasing (HCAHPS

104. Understanding CAHPS® Surveys: A Primer for New Users - Slides 39-47 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-survey-results-used-shaller-webinar.pdf
     June 02, 2025 - www.ahrq.gov/cahps Use of Survey Results in Value-Based Payment • Hospital Value-Based Purchasing (HCAHPS

105. How Patient Narratives Can Support Your Patient Experience Strategy (Webcast) - Bakdash (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/02-pt-narratives-support-px-strategy-bakdash.pdf
     June 02, 2025 - Clinician & Group Survey (CG-CAHPS) Items for Ambulatory Care • Child Hospital Survey (Child HCAHPS

106. Methods (continued, 4) | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily3c.html
     July 01, 2017 - at least one participant related the importance of discharge to the poor performance of hospitals on HCAHPS … Several participants discussed motivators tied to patient satisfaction (e.g., HCAHPS) because these scores

107. CAHPS Patient Narrative Item Sets (webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-111621.html
     December 01, 2021 - They also previewed Narrative Item Sets in development for the CAHPS Health Plan Survey and the Child HCAHPS

108. AHRQ's CAHPS® Program (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-understanding-cahps-surveys.pdf
     June 02, 2025 - Clinician & Group 3.1; 4.0 (Beta) ► CAHPS Health Plan 5.1 • Databases under development: ► Child HCAHPS

109. A Breakthrough Approach to Improving CAHPS Communication Performance (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/communication_2012_04_01_transcript.pdf
     January 01, 2012 -  your HCAHPS scores are disappointing,  have you tried many strategies and the scores just don’t … caring communication or I call it the language of caring, has been shown to improve performance on many HCAHPS … results from organizations that have focused on caring communication as a major strategy for improving HCAHPS … And with that, helping you improve your scores, whether it’s on HCAHPS, CG-CAHPS or other patient satisfaction

110. Highlighting the Urgent Need for Research on Improving Delivery of Preventive Services to People with Disabilities | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsletters/e-newsletter/932.html
     October 01, 2024 - The CAHPS Child Hospital Survey (Child HCAHPS) assesses inpatient care experiences of pediatric patients … The survey covers many topics addressed by the adult version of the CAHPS Hospital Survey (HCAHPS) and

111. Listening to the Voice of the Patient: Using Multiple Feedback Methods to Complement CAHPS Survey Data webcast-PANEL (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/03-listening-voice-of-patient-webcast-panel.pdf
     June 02, 2025 - Tracking System Replacement (PATS-R) Surveys of Healthcare Experiences of Patients (SHEP) [CAHPS/HCAHPS

112. Patient Experience Measures from the CAHPS® Child Hospital Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/measures-child-hcahps-909.pdf
     March 20, 2017 - Patient Experience Measures from the CAHPS® Child Hospital Survey CAHPS® Child Hospital Survey and Instructions Patient Experience Measures from the CAHPS Child Hospital Survey Document No. 909 Updated 3/20/17 Patient Experience Measures from the CAHPS® Child Hospital Survey Introduction..................…

113. Child Hospital Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
     May 12, 2016 - Child Hospital Survey CAHPS® Hospital Survey Version: Child Version Language: English File name: Child_HCAHPS_English_Survey_954a.docx Last updated: May 12, 2016 Instructions for Front Cover • Replace the cover of this document with your own front cover. Include a user-friendly title and your own logo. •…

114. Methods (continued, 2) | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily3a.html
     July 01, 2018 - Many of the measures captured in the HCAHPS survey, including communication with providers, hospital … CMS has put in place a financial incentive for hospitals to participate in the HCAHPS program—a 2 percent … reduction in the annual payment update for inpatient hospital services if they do not provide HCAHPS … hospital quality has been to increase quality improvement activity. 94 Studies examining the effects of HCAHPS … public reporting have shown that HCAHPS is creating the incentive for hospitals to engage in quality

115. Archived CAHPS Webcasts | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webcasts.html
     August 01, 2025 - the Patient Experience (Webcast)  (May 12, 2022) Introducing the CAHPS Child Hospital Survey (Child HCAHPS

116. 2019 National Healthcare Quality and Disparities Report Data Sources (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2019qdr-datasources.pdf
     December 01, 2020 - ............................. 35 Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS … On average, more than 8,500 patients complete the HCAHPS Survey everyday. … Survey Sample Design HCAHPS is administered to a random sample of adult inpatients between 48 hours … Hospitals may add supplemental items after the core HCAHPS items. … Development, implementation, and public reporting of the HCAHPS Survey.

117. PQMP Measures | Agency for Healthcare Research and Quality
     www.ahrq.gov/pqmp/measures/index.html?page=6
     Philadelphia (CHOP) Child Hospital Consumer Assessment of Healthcare Providers and Systems (Child HCAHPS

118. How Are CAHPS® Survey Results Used? (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-how-are-cahps-surveys-used.pdf
     January 01, 2021 - (HP) Survey (Medicaid and CHIP) ► CAHPS Home and Community-Based Services (HCBS) Survey ► Child HCAHPS

119. Development of the CAHPS Child Hospital Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_child_hp_survey.html
     April 01, 2020 - The final Child HCAHPS Survey of 62 items was submitted to the CHIPRA Pediatric Quality Measures Program

120. AHRQ National Web Conference on the Role of Health IT to Improve Care Transitions - Q&As (pdf file)
     digital.ahrq.gov/sites/default/files/docs/care-transitions-qas-092619.pdf
     September 26, 2019 - QUESTION: Did you think about looking at HCAHPS scores for the Care Transitions questions as a metric … HCAHPS would be good to measure once this is operationalized. … QUESTION: Did you think about looking at HCAHPS scores for the Care Transitions questions as a metric … HCAHPS would be good to measure once this is operationalized.