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61. About the CAHPS® Health Literacy Item Set for Hospitals (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-hospital-health-literacy-item-set.pdf
    October 30, 2017 - Literacy Item Set for Hospitals Document No. 911 Page 1 Introduction The CAHPS Hospital Survey (HCAHPS … the Results of the CAHPS Health Literacy Item Set for Hospitals Organizations that field the Adult HCAHPS … After administering this item set as part of the HCAHPS Survey, hospital administrators, providers, … Informing Consumers and Others Unlike the Adult HCAHPS Survey, results from these supplemental items … two composite measures that summarize performance across two topics that are not addressed by the HCAHPS

62. Hospitals | Agency for Healthcare Research and Quality
    www.ahrq.gov/topics/hospitals.html
    CAHPS Child Hospital Survey (Child HCAHPS) Toolkit Decolonization Hospital Survey on Patient

63. Celebrating 25 Years of the CAHPS Program | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/about-cahps/25timeline.html
    April 01, 2024 - partners with the Centers for Medicare & Medicaid Services (CMS) to develop the CAHPS Hospital Survey (HCAHPS … HCAHPS is the first national, standardized, and publicly reported survey of patients' experiences with … Endorsed by the National Quality Forum in 2005, HCAHPS has been implemented nationally by CMS since 2006 … Committee for Quality Assurance. 2014 AHRQ releases the CAHPS Child Hospital Survey (Child HCAHPS … Child HCAHPS asks parents to report on both their child's inpatient experience and their own experience

64. Improving Patient Experience in Large Organizations webcast - Fishkin (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ipe-large-org-webcast-fishkin.pdf
    March 24, 2020 - Health Plan PhysiciansHospitals + HCAHPS Case Study: Medication Communication 17 | Copyright … HCAHPS Case Study: Medication Communication Composite 12. … and not-for-profit health plans.Health System… Our integrated model includesboth care & coverage HCAHPS … Case Study: Medication Communication HCAHPS Case Study: Medication Communication Composite Processes

65. CHIPRA Pediatric Quality Measures Program (PQMP) Candidate Measure Submission Form (CPCF) (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-5.8.pdf
    January 01, 2014 - Patient satisfaction was measured using the Adult HCAHPS survey. … Investigators analyzed Adult HCAHPS data from July 2006 through June 2007. … Data were gathered from Adult HCAHPS surveys reported in March 2008 and March 2009. … Data came from the 2002-2003 Adult HCAHPS 3-state pilot test. … Impressing patients while improving HCAHPS. Nurs Manag (Harrow). 2012;43(12):32–37.118

66. Introducing the CAHPS Child Hospital Survey (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/5_carla_zema_closing.pdf
    June 02, 2025 - Survey To Ask a Question www.cahps.ahrq.gov 57 www.cahps.ahrq.gov www.cahps.ahrq.gov Child HCAHPS … www.cahps.ahrq.gov 61 mailto:cahps1@westat.com https://www.cahps.ahrq.gov/ To Ask a Question Child HCAHPS

67. Introducing the CAHPS Child Hospital Survey_Transcript (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/introducing-cahps-child-hospital-survey-transcript.pdf
    January 01, 2015 - And of course, we had the Adult HCAHPS as a foundation. … Burke, Slide 42 So we were thrilled when we heard about Child HCAHPS. … But again, using Child HCAHPS has really helped us advance that. … So we implemented our Child HCAHPS Survey in July of 2014. … with the CAHPS Consortium that had developed Adult HCAHPS.

68. 2023 CAHPS Child Hospital Surgery Database Executive Summary (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-infographic.pdf
    January 01, 2023 - full 2023 Chartbook https://www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf … cahps-database/index.html https://www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf

69. Contact CAHPS Technical Assistance | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/about-cahps/contact-us/index.html
    April 01, 2024 - www.hospicecahpssurvey.org/ hospicecahpssurvey@HCQIS.org 1–844–472–4621 CAHPS Hospital Survey (HCAHPS … ) http://www.hcahpsonline.org hcahps@HCQIS.org 1–888–884–4007 CAHPS Home Health Care Survey

70. Section 6A (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-6-a.pdf
    June 02, 2025 - average correlation among the items Table 2: Hospital-Level Unit Reliability Estimates of Child HCAHPS … Table 3: Internal Consistency Reliability of Child HCAHPS

71. CAHPS Child Hospital Survey: Overview of the Questionnaire (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/questionnaire-overview.pdf
    March 20, 2017 - Over the past decade, Adult HCAHPS has become the national standard in quality measurement among adult … CMS) is responsible for the national implementation of this survey and has publicly reported Adult HCAHPS … Purchasing Program.* This document provides an overview of the Child Hospital Survey (or Child HCAHPS … HCAHPS: Patients’ Perspectives of Care Survey. … The Child version incorporates many of the domains covered in Adult HCAHPS as well as domains that

72. How Patient Narratives Can Support Your Patient Experience Strategy (Webcast) - Closing (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/07-pt-narratives-support-px-strategy-closing.pdf
    September 01, 2024 - What parents have to say: Content and actionability of narrative comments from the Child HCAHPS Survey … Parents have more to say: Comments from the Child HCAHPS single question versus a narrative item set

73. CAHPS® Moving Forward: Innovations in Tools and Research Webcast (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-cleary-slides.pdf
    March 01, 2010 - 2014. 33 www.ahrq.gov/cahps Patient Experience and Clinical Processes • Hospitals with highest HCAHPS … • Previous research found small, uniform improvement in HCAHPS scores in the first year of public … • Study assessed the extent and uniformity of improvement in HCAHPS scores in the 2nd through 4th … improved more than non-profit hospitals • Independent trends; additive effects 51 www.ahrq.gov/cahps HCAHPS … Additional Findings HCAHPS Experience to Date: Accelerating but Varied Improvement Upward 10-Year Trend

74. Children/Adolescents | Agency for Healthcare Research and Quality
    www.ahrq.gov/topics/childrenadolescents.html
    January 01, 2011 - Quality Measures for Voluntary Use by Medicaid and CHIP Programs CAHPS Child Hospital Survey (Child HCAHPS

75. RED Lowering Hospital Readmissions and Improving Patient Satisfaction at Euclid Hospital in Ohio | Agency for Healthcare Research and Quality
    www.ahrq.gov/news/newsroom/case-studies/201415.html
    September 01, 2014 - saw an improvement in scores on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS … Of the 10 HCAHPS patient experience questions, Euclid Hospital outperformed the national average on seven … Case Studies Impact Case Study Identifier: 2014-15 AHRQ Product(s): HCAHPS

76. AHRQ CAHPS Program: Addressing Emergining Needs for Patient Experience Measurement & Improvement webcast-HAYS (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/addressing-emerging-needs-09132023-hays.pdf
    June 02, 2025 - Group Consensus ► Evaluation of response variation and changes in views between rounds. 20 2021 HCAHPS … Survey Administration Protocol Response Rate Current HCAHPS Modes Mail only 22% Phone only 23% Mail-Phone

77. Development of the CAHPS Child Hospital Narrative Item Set | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives/development.html
    December 01, 2023 - This survey was an abbreviated version of the Child HCAHPS Survey followed by six open-ended items. … Approximately eight in ten narratives mentioned topics covered in the Child HCAHPS Survey. … Parents have more to say: comments from the Child HCAHPS single question versus a narrative item set.

78. Fielding the CAHPS Child Hospital Survey (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/fielding-child-hcahps.pdf
    June 02, 2025 - For information about the Adult version of the CAHPS Hospital Survey (HCAHPS), visit CMS’s Web site … For the Child HCAHPS Survey, a census sample is also considered to be a simple random sample. … Telephone Protocol The Child HCAHPS Survey must be modified for telephone administration. … For the Child HCAHPS Survey, the goal is a response rate of 30 percent. … Table A-1 lists the key items from the Child HCAHPS Survey. What are reportable items?

79. Fielding the CAHPS Child Hospital Survey (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/fielding-child-hcahps-93.pdf
    June 02, 2025 - For information about the Adult version of the CAHPS Hospital Survey (HCAHPS), visit CMS’s Web site … For the Child HCAHPS Survey, a census sample is also considered to be a simple random sample. … Telephone Protocol The Child HCAHPS Survey must be modified for telephone administration. … For the Child HCAHPS Survey, the goal is a response rate of 30 percent. … Table A-1 lists the key items from the Child HCAHPS Survey. What are reportable items?

80. What's Available for the CAHPS Child Hospital Survey (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/whats-available.pdf
    March 20, 2017 - are available to support users in implementing the Child version of the CAHPS Hospital Survey (Child HCAHPS … The Adult Hospital Survey, or Adult HCAHPS, is maintained and implemented by the Centers for Medicare … Questionnaire The CAHPS Child Hospital Survey (Child HCAHPS) assesses the experiences of pediatric