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41. Introducing the CAHPS Child Hospital Survey (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/2_mark_schuster.pdf
    January 22, 2015 - Introducing the CAHPS Child Hospital Survey Child HCAHPS: A New Experience of Care Survey … AHRQ/CMS U18HS020513 13 Outline • Pediatric Quality Measures Program • Development of the Child HCAHPS … – Consumer Assessment of Healthcare Providers and Systems Hospital Survey − Child Version (Child HCAHPS … directly observe – For which patients are generally the best source of information 16 Child HCAHPS … Development Process National Field Test Final Child HCAHPS Survey Final Child HCAHPS Survey -

42. Introducing the CAHPS Child Hospital Survey (Webcast) | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/news-and-events/events/20150122/webcast_01_22_15.html
    April 01, 2023 - Recording Transcript Summary This Webcast introduced the new CAHPS Child Hospital Survey (Child HCAHPS … Boston Children’s Hospital William Berenberg Professor of Pediatrics Harvard Medical School Child HCAHPS … Lurie Children’s Hospital of Chicago Child HCAHPS (PDF, 485 KB)   Sandra Schultz Manager

43. Quality Improvement Strategies | Agency for Healthcare Research and Quality
    www.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/qi-strategies.html
    August 01, 2021 - CAHPS Child Hospital Survey (Child HCAHPS) Toolkit Quality Improvement Strategies Previous … Page Next Page Table of Contents CAHPS Child Hospital Survey (Child HCAHPS) Toolkit Introduction … Strategies Improvement Data Other Resources Hospitals have utilized data from Child HCAHPS … Following the intervention, there were improvements in Child HCAHPS metrics, including doctors explaining … Experience improved on Child HCAHPS measures of Likelihood to Recommend, Receiving Instructions for Home

44. PQMP Measure Implementation and Quality Improvement Toolkits | Agency for Healthcare Research and Quality
    www.ahrq.gov/pqmp/implementation-qi/toolkits.html
    August 01, 2021 - Child Hospital Consumer Assessment of Healthcare Providers and Systems (Child HCAHPS) Survey . … Child Hospital Consumer Assessment of Healthcare Providers and Systems (Child HCAHPS) Survey The Child … Results from the Child HCAHPS survey may provide insights for patients, parents, hospitals, health plans … The toolkit provides guidance for the administration and measure reporting of Child HCAHPS, with the … The Child HCAHPS has National Quality Forum endorsement.

45. CAHPS Hospital Survey | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/surveys-guidance/hospital/index.html
    November 01, 2023 - CAHPS Hospital Survey The CAHPS Hospital Survey (often referred to as HCAHPS or Hospital CAHPS … Adult HCAHPS The  Adult Hospital Survey is a standardized questionnaire for people 18 and older who … Child HCAHPS The Child Hospital Survey is a standardized questionnaire for parents/guardians of children

46. St. Joseph’s Hospital Improves Patient Safety Using AHRQ Tools | Agency for Healthcare Research and Quality
    www.ahrq.gov/news/newsroom/case-studies/201511.html
    May 01, 2015 - a physician's admission, transfer, and/or discharge orders "Our hospital began implementing the HCAHPS … Joseph's HCAHPS survey scores compared with other facilities. … Regular "improvement sessions" using HCAHPS survey results have helped assess system changes. … For the "communication with doctors" measure, the hospital began using HCAHPS survey scores to develop … Case Studies Impact Case Study Identifier: 2015-11 AHRQ Product(s): HCAHPS

47. Final Progress Report: Identification and Dissemination of Best Practices for Patient-Centered Care (pdf file)
    www.ahrq.gov/sites/default/files/2024-07/aboumatar-report.pdf
    January 01, 2024 - It is unclear, however, how hospitals can ensure translation of the HCAHPS target behaviors … Scope In this project, we identified United States hospitals that performed highly on HCAHPS, surveyed … Methods High-performing hospitals were identified via analysis of publicly reported HCAHPS data for … For more information about HCAHPS, please refer to http://www.hcahpsonline.org/. … Hired consultants to help improve HCAHPS/ satisfaction scores. Started regular nursing rounds. 

48. CAHPS Child Hospital Survey-Using Data and New Narrative Items - Introduction (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ch-hospital-webcast-122223-intro.pdf
    June 02, 2025 - slides, view agenda and speaker bios 2 Today’s Agenda • Welcome from AHRQ • Overview of the Child HCAHPS … Survey • The Child HCAHPS Database • The Child HCAHPS Narrative Item Set • Questions and Answers

49. Fielding the CAHPS Child Hospital Survey (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/day-of-discharge.pdf
    June 02, 2025 - Administration Introduction This document explains how to field the CAHPS Child Hospital Survey (Child HCAHPS … These instructions supplement the Child HCAHPS instructions found on the AHRQ CAHPS website by clicking … For information about the Adult version of the CAHPS Hospital Survey (HCAHPS), visit CMS’s Web site … Figure 1: Summary of Key Requirements for Administering the Child HCAHPS Survey via Electronic Tablet … Patients should be included in the Child HCAHPS survey sample frame unless the hospital/survey vendor

50. Sample Telephone Script for the CAHPS Child Hospital Survey (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sample-telephone-script.pdf
    April 17, 2017 - Hospital Survey and Instructions Sample Telephone Script for the CAHPS Child Hospital Survey (Child HCAHPS … . 962 Updated 4/17/2017 Sample Telephone Script for the CAHPS® Child Hospital Survey (Child HCAHPS … ) The following instructions pertain to the CAHPS Child Hospital Survey (Child HCAHPS). … The scripts provided in this document use the questions from the CAHPS Child Hospital Survey (Child HCAHPS … Sample Telephone Script for the CAHPS® Child Hospital Survey (Child HCAHPS) Documents Available for

51. Introducing the CAHPS Child Hospital Survey (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/3_barbara_burke.pdf
    June 09, 2012 - Introducing the CAHPS Child Hospital Survey Child HCAHPS Barbara Burke, Administrator, Patient … Chicago 37 Outline • An introduction to Lurie Children’s • Impetus for change • Child HCAHPS … Changing landscape of healthcare: Triple Aim and Value-Based Payment Model 41 Child HCAHPS … Family as faculty • Increase participation on improvement teams 47 Child HCAHPS … Impetus for Change Child HCAHPS Inpatient Coaching Inpatient Coaching - Slide 2 Monthly Report

52. Key Driver Diagram | Agency for Healthcare Research and Quality
    www.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/key-drivers.html
    July 01, 2021 - CAHPS Child Hospital Survey (Child HCAHPS) Toolkit Key Driver Diagram Previous Page Next … Page Table of Contents CAHPS Child Hospital Survey (Child HCAHPS) Toolkit Introduction Overview

53. About the CAHPS® Health Literacy Item Set for Hospitals (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/about_the_health_literacy_item_set_for_hospitals_911.pdf
    October 01, 2015 - for Hospitals Document No. 911 10/01/2015 Page 1 Introduction The CAHPS Hospital Survey (HCAHPS … Information About Using These Items Where do I find information about the CAHPS Hospital Survey (HCAHPS … After administering this item set as part of the HCAHPS Survey, hospital administrators, providers, … Informing Consumers and Others Unlike the Adult HCAHPS Survey, results from these supplemental items … You will also find guidelines on placing these items at the end of the Adult HCAHPS Survey (before the

54. Introducing the CAHPS Child Hospital Survey (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/1_carla_zema_intro.pdf
    January 22, 2015 - Plan American Indian Home Health Care 4 www.cahps.ahrq.gov 5 www.cahps.ahrq.gov Child HCAHPS … • CHIPRA Pediatric Quality Measures Centers of Excellence 6 www.cahps.ahrq.gov HCAHPS … Core CAHPS Design Principles CAHPS Family of Surveys CAHPS Consortium Child HCAHPS Survey Development … HCAHPS Survey – Adult vs.

55. Consumer Assessment of Healthcare Providers and Systems Hospital Survey--Child Version (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-fullreport.pdf
    November 02, 2017 - CAHPS Hospital Survey – Child Version (Child HCAHPS). 4. … Child HCAHPS has been designed to complement the Adult HCAHPS survey and will allow for meaningful comparison … , as well as with end-user interviews for Child HCAHPS. … Such explanations might also be relevant to Child HCAHPS. … Child HCAHPS data could be added to the CAHPS database at AHRQ or the HCAHPS database at CMS. 22

56. Supplemental Items for the CAHPS Hospital Adult Survey: Health Literacy | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
    October 01, 2023 - Use with HCAHPS : The items were designed to be added to the Adult version of HCAHPS, which is implemented … While users of HCAHPS are free to incorporate supplemental items in order to meet the needs of their … Add a transition statement to indicate a transition from the HCAHPS questions. … To find CMS’s mandatory transition statement, please refer to the HCAHPS Quality Assurance Guidelines … on HCAHPS and search for “mandatory transition statement.”

57. Introducing the CAHPS Child Hospital Survey (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/4_zoe_vecchio_and_sandra_schultz.pdf
    June 02, 2025 - Zoë Vecchio Director of Service Excellence 49 Agenda 1.CHOC’s choice to transition to Child HCAHPS … 2.Our approach to physician engagement 50 CHOC’s choice to transition to Child HCAHPS 1.Boston … CAHPS Webcast Agenda CHOC’s Choice to Transition to Child HCAHPS Our Approach to Physician Engagement

58. AHRQ Webcast Recent Insights into CAHPS Survey Modes and Response Rates - Elliott (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-elliott.pdf
    July 01, 2013 - 15 Child HCAHPS® Survey • Child HCAHPS= Child Hospital Consumer Assessment of Healthcare Providers … beyond pediatric/parent survey setting to other young adult groups (e.g., younger patients in adult HCAHPS … 50% Low Response Rates for Hard-to-Reach Populations Is A Growing Issue Research Questions Child HCAHPS

59. Memorial Hospital Uses AHRQ Resources to Cut Readmissions, Promote Patient Self-Management | Agency for Healthcare Research and Quality
    www.ahrq.gov/news/newsroom/case-studies/201507.html
    April 01, 2015 - Memorial Hospital also uses the " Hospital Consumer Assessment of Healthcare Providers and Systems" (HCAHPS … HCAHPS was developed through a partnership with AHRQ and the Centers for Medicare & Medicaid Services … "Since implementing the post-discharge phone calls, our hospital's HCAHPS patient satisfaction scores … Case Studies Impact Case Study Identifier: 2015-07 AHRQ Product(s): HCAHPS

60. Consumer Assessment of Healthcare Providers and Systems (CAHPS) | Agency for Healthcare Research and Quality
    www.ahrq.gov/topics/consumer-assessment-healthcare-providers-and-systems-cahps.html
    CAHPS Child Hospital Survey (Child HCAHPS) Toolkit CAHPS Databases CAHPS Patient Experience